Program Officer Jobs in Yemen
107 Jobs Found
<p>Job Overview</p><p>We are seeking a motivated Tester to join our team on a part-time basis. This entry-level role is designed for candidates who hold a Master’s degree and possess foundational testing skills with 2 to 45 years of relevant experience in any context. The position offers an opportunity to contribute to quality assurance processes, collaborate with cross-functional teams, and develop proficiency in manual and, where applicable, automated testing practices within an organization based in Yemen.</p><p>About the Company</p><p>Our company is a dynamic, growth-oriented organization committed to delivering reliable software and technology solutions. We value curiosity, attention to detail, and a collaborative spirit. As a Yemen-based employer, we strive to create a supportive environment that enables professionals to advance their careers while contributing to meaningful projects.</p><p>Key Responsibilities and Duties</p><ul><li>Develop and execute test plans, test cases, and test scripts based on project requirements and specifications.</li><li>Perform manual testing across web, mobile, or desktop applications, including functional, regression, and exploratory testing.</li><li>Identify, document, and track defects; collaborate with developers to reproduce and verify fixes.</li><li>Assist in creating and maintaining test data and environment configurations.</li><li>Contribute to the design and execution of automated test scripts when applicable, and learn to implement basic automation tasks.</li><li>Participate in daily stand-ups and agile ceremonies to communicate status, risks, and blockers.</li><li>Provide input on quality metrics and help drive continuous improvement in testing processes.</li><li>Adhere to organizational standards, methodologies, and best practices for software testing and quality assurance.</li></ul><p>Qualifications and Requirements</p><ul><li>Master’s degree (any field; preferred in a relevant discipline) from an accredited institution.</li><li>Entry-level to mid-level experience in software testing or quality assurance; flexible to applicants with diverse backgrounds who demonstrate strong testing aptitude.</li><li>Proven ability to understand system behavior, user requirements, and acceptance criteria.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent written and verbal communication skills in English; proficiency in local language is a plus.</li><li>Familiarity with basic testing concepts (functional, non-functional, regression) and defect tracking tools.</li><li>Willingness to learn and adapt to new tools and technologies in a fast-paced environment.</li><li>Ability to work effectively in a part-time arrangement and collaborate with remote or on-site team members as required.</li></ul><p>Required Skills</p><ul><li>Attention to detail and meticulous test case design</li><li>Analytical thinking and problem-solving mindset</li><li>Effective communication and collaboration</li><li>Foundational knowledge of software development life cycle and QA processes</li><li>Basic proficiency with test management and defect tracking tools (e.g., Jira, Trello) and Microsoft Office or Google Workspace</li><li>Willingness to participate in training and acquire additional QA certifications as needed</li></ul><p>Benefits and Perks</p><ul><li>Flexible part-time schedule with potential for growth into full-time opportunities</li><li>Opportunities for professional development and training in software testing</li><li>Collaborative work environment with exposure to multiple project domains</li><li>Competitive compensation aligned with local market standards</li><li>Eligibility for performance-based incentives and recognition programs</li></ul>
<p> <b>Project:</b> Yemen Integrated Urban Services Emergency Project Phase II (YIUSEP II), Yemen Emergency Human Capital Project (YEHCP), and Integrated Water and Sanitation Emergency Project (IWISE)</p> <p> <b>Duty Station:</b> Yemen</p> <p> <b>Contract Type: </b>Daily Retainer - CTG</p> <p> <b>Supervisor:</b> Project Manager</p> <p> <b>Duration</b>: Initially until end of 2026 with extension possibility</p> <p>The Our client Middle East Region (MR) provides strategic leadership, performance oversight, and support to Our client operations across Iraq, Jordan, Lebanon, Syria, Yemen, and the State of Palestine. MR is responsible for positioning Our client as a key development partner in the region through high-level engagement with regional bodies, UN coordination mechanisms, development banks, donors, and intergovernmental organisations. By fostering strategic partnerships and promoting operational excellence, the region supports country teams in delivering sustainable solutions to complex development, peace, and humanitarian challenges.</p> <p>Working with the E&S Specialist, this position is essential for mitigating social risks associated with infrastructure rehabilitation, urban service delivery, water, and health sector activities in a fragile, conflict-affected environment (FCV). The role focuses on supporting subproject screening, instrument preparation, stakeholder engagement, labor standard oversight, and the implementation of the Grievance Mechanism (GRM) to safeguard community well-being and project sustainability</p><b> Role objectives Functions / Key Results Expected</b><p> </p> 1. Compliance Support<p> </p> <p> <b>Subproject Screening:</b> Assist in preparing, reviewing, and validating Environmental and Social Screening Forms for all proposed subprojects, ensuring rigorous verification of screening documents submitted by Implementing Partners (IPs).</p> <p> <b>E&S Instrument:</b> Support the drafting, review, and regular updating of site-specific Environmental and Social Management Plans (ESMPs), Resettlement Action Plans (RAPs), and Abbreviated RAPs where applicable, ensuring alignment with WB Environmental and Social Standards (ESS).</p> <p> <b>Inclusive & Protective Design Integration:</b> Proactively ensure subproject designs embed social inclusion, gender mainstreaming, universal access, protection of vulnerable/disadvantaged groups, and robust prevention of local social conflict.</p> <p> </p> 2. Stakeholder Engagement and Social Accountability<p> </p> <p> <b>Inclusive Consultation & Vulnerable Group Outreach:</b> Facilitate meaningful, culturally appropriate public consultations and information disclosure in line with the Stakeholder Engagement Plan (SEP), utilizing targeted methodologies to ensure the participation of Internally Displaced Persons (IDPs), female-headed households, and persons with disabilities.</p> <p> <b>Local Governance & IP Liaison:</b> Maintain continuous, transparent communication and consultation with local authorities, traditional leaders, IPs, and beneficiary communities to manage expectations and mitigate project-induced risks.</p> <p> <b>Continuous Engagement Monitoring:</b> Oversee and sustain the execution of stakeholder engagement activities at the community level throughout the entire lifecycle of subproject implementation.</p> <p> <b>Social Accountability Documentation:</b> Capture, categorize, and archive community concerns, feedback, and expectations, verifying that contractors take visible corrective action based on community input.</p> <p> <b>IP & Contractor Compliance Oversight:</b> Ensure that Implementing Partners and contractors execute standardized engagement protocols before, during, and after the completion of all subproject works.</p> <p> <b>Grievance Mechanism (GM) Operationalization:</b> Support the establishment, daily operation, and performance monitoring of the project's multi-tiered GM at the IP and site levels, ensuring all complaints are logged, investigated, and closed within established World Bank timeframes.</p> <p> <b>GM Accessibility and Awareness:</b> Drive the resolution of high-level grievances while proactively ensuring that GM intake channels and system procedures are widely recognized by all project-affected parties and beneficiaries.</p> <p> <b>Functional System Verification:</b> Validate that all Implementing Partners and contractors develop and maintain functional, responsive grievance systems that strictly adhere to overarching project requirements.</p> <p> </p> 3. Field Monitoring and Reporting<p> </p> <p> <b>Non-Compliance Tracking & Rectification:</b> Conduct regular field visits to identify instances of social non-compliance, co-develop time-bound Corrective Action Plans (CAPs) with contractors, and rigorously track resolution progress.</p> <p> <b>Data-Driven Social Reporting:</b> Collect, clean, and consolidate field-level data to formulate high-resolution social monitoring inputs, maintaining structured logs, social non-compliance issues, and Grievance Mechanism (GM) performance indicators.</p> <p> <b>Labor Requirements Oversight:</b> Monitor the implementation of labor requirements (ESS2), verifying that contractor workers receive appropriate training, sign Codes of Conduct (CoC), and have access to a functional, dedicated worker GM. Verifying the workers payments and ensuring workers wages are timely paid by the relevant employers under the Project. </p> <p> <b>Land & Resettlement Verification:</b> Verify subproject compliance with the project's Resettlement Framework (RF) and monitor any processes involving Voluntary Land Donation (VLD) or asset impacts to ensure zero unauthorized economic/physical displacement.</p> <p> <b>Community Health, Safety & Security Monitoring:</b> Assess and monitor subproject impacts on community health and safety (ESS4), including traffic safety, exposure to hazards, and security arrangements, ensuring critical incidents are escalated and addressed immediately.</p> <p> </p> 4. Capacity Building and Knowledge Management<p> </p> <p> Support in developing and delivering targeted training and orientation sessions on social safeguards, worker Code of Conduct, labor requirements, and GM operations for our client personnel, IPs, contractors, and local community committees.</p> <p> Maintain organized, audit-ready social documentation archives (consultation minutes, gender-disaggregated attendance sheets, GM registries, and training logs).</p> <p> Assist in capturing success stories, lessons learned, and best practices to contribute to HSSE and social safeguard guidance documents and tools.<br> </p> Deliverables and Timeframe<p><strong>Desired Candidate Profile</strong></p><h4><b>Education Requirements</b></h4> <p> <b>Required:</b> An Advanced University Degree (Master's degree or equivalent) preferably in Social Sciences, Sociology, Development Studies, Public Administration, Environmental Science, International Relations, or relevant scientific/social disciplines is required.</p> <p> <b>Desired:</b> A First-Level University Degree (Bachelor's degree) in combination with an additional 2 years of relevant work experience can be accepted in lieu of the advanced degree.</p> <h4>Experience Requirements</h4> <p> <b>Required:</b> </p> <p> A minimum of 4 years of relevant professional experience with a Master's degree (or 6 years with a Bachelor's degree) in social risk management, stakeholder engagement, grievance handling, or social safeguards support is required.</p> <p> Experience in stakeholder engagement, public consultations, and community facilitation is required.</p> <p> <b>Desired:</b> </p> <p> Direct, proven experience working on World Bank-funded projects and a strong understanding of the ESF and ESSs (specifically ESS1, ESS2, ESS4, ESS5, and ESS10) in FCV settings (Yemen or similar context) is highly desirable.</p> <p> Experience in providing technical support and guidance on E&S and social risk issues to project teams, contractors, and local partners is an asset.</p> <p> Experience in monitoring and reporting on social compliance, GM performance, and field-level incidents is an asset.</p> <p> Proven ability to engage and collaborate with stakeholders at various levels, including government agencies, local implementing partners (such as PWP, RMF, Local Corporations), contractors, and local communities.</p> <p> Excellent communication and interpersonal skills to effectively communicate social safeguard concepts and promote community accountability.</p> <p> Experience supporting capacity building, training, and document control initiatives is desirable.</p> <h4>Language Requirements</h4> <p>Language</p> <p>Proficiency Level</p> <p>Requirement</p> <p>Arabic</p> <p>Fluent</p> <p>Required</p> <p>English</p> <p>Fluent</p> <p>Required</p>
<p>The RRM Coordinator shall be responsible for coordinating the RRM response implemented by partners. The primary function of the RRM Coordinator will be to ensure quality implementation of the RRM. The mechanism prepositions and distributes emergency lifesaving commodities to populations affected by new crisis within 72 hours of trigger. The position holder will develop strong, collaborative relationships across the organization and with external partners including authorities and RRM implementing partners; ensure the application of effective programme planning, monitoring and evaluation principles; identify bottlenecks in RRM implementation and devise strategies to address them; and provide leadership to ensure that technical knowledge is updated and disseminated for effective implementation. The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. Together, we save lives and rebuild futures. Safeguarding is central to NRC s work. We expect all employees to: treat everyone with respect and dignity contribute to building a safe environment for all never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH</p><p><strong>Desired Candidate Profile</strong></p><h2>Generic professional competencies</h2><ul><li>University graduate with Minimum 5 years experience in implementing humanitarian programmes and minimum of 3 years in a leadership position.</li><li>International NGO experience.</li><li>Experience in strategic thinking and planning skills, be able to set priorities, prepare manageable work plans and to evaluate progress.</li><li>Familiarity with rules and regulations of main humanitarian donors.</li><li>Familiarity with the operational environment in Yemen and namely the northern governorates.</li><li>Practical knowledge of protection mainstreaming and large-scale distributions.</li><li>Experience in fast-paced and insecure work environments, including remote duty stations.</li><li>Excellent report writing, presentation and communication skills.</li><li>Fluency in English, both written and verbal.</li><li>Experience in working in a leading role with local implementing partners is preferable.</li><li>A dynamic leader, who possesses effective interpersonal communication skills with the ability to influence others.</li><li>A proven record of effective and complex emergency response lead; includes good understanding of programme cycle management (and the PCM tools), excellent people management skills, team development and proven financial management skills.</li><li>Understanding and experience of rapidly occurrence emergencies contexts</li></ul><h2>Context related skills, knowledge and experience</h2><ul><li>Familiarity with the operational environment in Yemen and namely the northern governorates.</li><li>Experience from working in complex and volatile contexts, disaster preparedness, response and recovery programming.</li><li>Good understanding of humanitarian principles and coordination mechanism.</li><li>Ability to travel, working flexibly and willingness to learn.</li><li>Knowledge of the context in Northern Yemen is essential.</li><li>Arabic speaking is essential.</li></ul><h2>Behavioural competencies</h2><ul><li>Handling insecure environment</li><li>Planning and delivering results</li><li>Working with people</li><li>Analysing</li><li>Communication with impact and respect</li><li>Coping with change</li><li>Strategic thinking</li><li>Managing performance and development</li><li>Empowering and building trust</li><li>Managing resources to optimise results</li></ul><h2>Generic Responsibilities</h2><ul><li>Line management responsibilities for directly reporting staff. This includes the Performance management process; setting clear goals aligned to country strategy and priorities, and to follow up and support staff s achievement.</li><li>Responsible for key processes as workforce planning, recruitment, staff induction and development and ensure Duty of Care for own staff</li><li>To be responsible for the operational support to colleagues with RRM responsibilities and coordinate the implementation of relevant RRM trainings including induction of new staff and partners to ensure they meet NRC s relevant standards. Also contribute to the induction of new staff and implementing partners with a role in the RRM processes</li><li>Together with implementing partners, identify the most rapid and effective approaches for providing RRM assistance to the people affected by new shocks and crisis.</li><li>Accountability for planning and start-up of RRM Programme activities, through the deliverance of high-quality activities in line with NRC s mission statement and policies.</li><li>Based on assessments, coordination and available resources, and in consultation with affected communities, select and implement programme mechanisms suited to the humanitarian context and ensure the implementation of relevant technology and methods.</li><li>Provide input on programme plans relevant to RRM objectives, and operational constraints to RRM response, as applicable.</li><li>Responsible for facilitating the development of quality proposals, budgets and donor reports as well as for approved project compliance control (i.e. quality, timeliness, use of resources, donor commitments).</li><li>Actively participate in coordination mechanisms involving UN agencies, other NGOs, government authorities, and local organizations, and to report back to the line manager and partners on the discussions and outcomes.</li><li>Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the functions policies and procedures</li></ul><h2>Specific responsibilities:</h2><ul><li>Overall coordination and oversight of emergency response projects covering different areas and interventions. This includes coordinating prioritization and validation process for interventions, developing detailed activity plans and budgets for proper delegation to the partners responsible of the implementation.</li><li>Coordinate the preparation and consolidation of periodic progress reports, updates, and other documentation related to the RRM response.</li><li>Coordinate the design, development, and proposal writing of RRM emergency response projects, in collaboration with field teams, Area Managers, technical advisers, support departments, and implementing partners.</li><li>Contribute to business development for the RRM portfolio by leading programme design, concept note development, proposal writing, and input into donor engagement materials, in coordination with relevant technical advisers and partners.</li><li>Contribute to context analysis and development of scenarios for potential displacements in relation to the emergency response and sharing this information to relevant stakeholders.</li><li>Support the development, review, and implementation of contingency plans and RRM emergency response plans, including management and follow-up of associated budgets where applicable.</li><li>Monitor humanitarian developments, displacement trends, access constraints, and emerging emergency needs to inform timely adjustments to RRM activities, approaches, and response modalities.</li><li>Liaise with relevant authorities and stakeholders to support principled access, secure required approvals, resolve operational bottlenecks, and enable timely implementation of RRM activities.</li><li>Support access negotiations in coordination with Area Management, Access, Safety and Security, and programme teams, ensuring that implementation remains aligned with humanitarian principles, NRC policies, and donor requirements.</li><li><br></li></ul>
<b><br> Job description</b><br><div> <p>Do you want to join a committed, activist-driven organization and take meaningful action for social justice? </p>
<p>For over 40 years, M decins du Monde has been delivering healthcare to the most vulnerable, challenging barriers to access, and driving long-term change in health policies. </p>
<p>In France and across nearly 30 countries, our work is built around six core missions: </p>
<ul>
<li>Sexual and reproductive health and rights (including access to safe abortion) </li>
</ul>
<ul>
<li>Migration, exile, human rights and health </li>
</ul>
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<li>Harm reduction </li>
</ul>
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<li>Health and the environment </li>
</ul>
<ul>
<li>Healthcare systems </li>
</ul>
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<li>Humanitarian spaces </li>
</ul>
<p> <strong>MdM in Yemen</strong> </p>
<p>Yemen remains one of the world s most severe humanitarian crises, after more than a decade of conflict, economic decline, climate shocks, and political instability. In 2026, over two-thirds of the population require humanitarian assistance, including 9.4 million people identified as most in need of life-saving support.</p>
<p>The health system is under extreme strain, with only 59.3% of health facilities fully operational and 19.3 million people requiring healthcare services, including more than 660,000 pregnant women in need of urgent care. Cholera continues to pose a major public health challenge, adding pressure to an already weakened system.</p>
<p>The operational environment remains highly volatile, marked by security incidents, service disruptions, funding cuts, and economic challenges that regularly affect humanitarian activities.</p>
<p>M decins du Monde operates across northern and southern Yemen, with a coordination office in Sana a and field offices in Aden and Marib. Its interventions focus on two strategic priorities:</p>
<ul>
<li>Supporting 29 health facilities to deliver primary healthcare services, including outpatient care, vaccination, nutrition, and reproductive health.</li>
<li>Providing mental health and psychosocial support (MHPSS) through healthcare facilities and community-based networks trained in identification, referral, and awareness-raising activities.</li>
</ul>
<p> <strong>About the role</strong> </p>
<p>As MHPSS coordinator you will be in charge of overseeing all MdM s MHPSS programming for the Yemen mission. You will contribute to proposal writing and development of new projects or concepts as per MdM s mandate. You will also take part in the country strategy elaboration for the MHPSS sector, led by the general coordinator. </p>
<p></p>
<p> <strong>Who you ll work with</strong> </p>
<p>Under the supervision of the general coordinator and in close collaboration with the mental health advisor, you will provide technical leadership and functional management to the MHPSS Officers based in Sana a, Aden and Marib.</p>
<p>Working closely with other MdM departments, local NGO partners and focal points within the Ministry of Public Health and Population (MoPHP), you will support the implementation, coordination and monitoring of activities aimed at integrating Mental Health and Psychosocial Support (MHPSS) components across MdM programmes.</p>
<p></p>
<p> <strong>What you ll do</strong> </p>
<p> <strong>MHPSS programme development and management</strong> </p>
<ul>
<li>Lead the development, implementation and monitoring of the country MHPSS strategy and programme</li>
<li>Ensure MHPSS activities are integrated into MdM-supported primary health care services and delivered in line with gender-sensitive and empowerment approaches</li>
<li>Guarantee compliance with MdM and international MHPSS standards, and contribute to the development and review of training materials, SOPs, guidelines and reports in collaboration with the MHPSS Advisor</li>
<li>Strengthen MHPSS referral pathways with partners and service providers, and support the mapping of needs, assessments and programme design to address identified gaps</li>
<li>Ensure services remain culturally appropriate, responsive to changing contexts and emerging needs, and delivered according to quality standards</li>
<li>Monitor programme implementation, budget utilisation and community-based MHPSS interventions</li>
</ul>
<p> <strong>Capacity building and technical support</strong> </p>
<ul>
<li>Participate in the recruitment, induction and onboarding of MHPSS staff, ensuring adequate orientation to MdM s MHPSS framework and tools</li>
<li>Provide technical supervision and day-to-day support to MHPSS teams, including field-based officers, while contributing to performance management and staff development</li>
<li>Develop and deliver capacity-building initiatives, including Training of Trainers (ToT) programmes on PFA, PM+ and other relevant MHPSS approaches</li>
<li>Support the rollout of trainings for national staff and promote the integration of MHPSS standards across MdM teams</li>
</ul>
<p> <strong>Coordination and representation</strong> </p>
<ul>
<li>Foster close collaboration with health, protection and support teams to ensure integrated programme implementation</li>
<li>Coordinate with local authorities, NGO partners, UN agencies and other stakeholders involved in MHPSS interventions within MdM areas of operation</li>
<li>Represent MdM in relevant MHPSS coordination forums and technical working groups, contributing to information sharing, referral mechanisms, advocacy efforts and the promotion of good practices</li>
</ul>
<p> <strong>Monitoring, reporting and evaluation</strong> </p>
<ul>
<li>Oversee monitoring, evaluation and learning processes for MHPSS activities, including the development of tools, data collection and analysis</li>
<li>Ensure regular review of programme performance and recommend corrective actions when required</li>
<li>Act as the focal point for MHPSS reporting and contribute to donor reports, proposal development and fundraising efforts</li>
</ul>
</div>
Your conditions of employment<br><div> <p> <strong>Employment conditions </strong> </p>
<p> <strong>Contract & status: </strong> </p>
<ul>
<li>Gross monthly salary: 3 392 € </li>
</ul>
<ul>
<li>Fixed-term contract for 6 months starting in January 2027</li>
</ul>
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<li>Single posting</li>
</ul>
<p> <strong>Work environment: </strong> </p>
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<li>Position based in Sanaa but may be temporarily based in Aden depending on the security situation</li>
</ul>
<ul>
<li>Regular field visits </li>
</ul>
<p><br></p></div><div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>The RRM Coordinator shall be responsible for coordinating the RRM response implemented by partners. The primary function of the RRM Coordinator will be to ensure quality implementation of the RRM. The mechanism prepositions and distributes emergency lifesaving commodities to populations affected by new crisis within 72 hours of trigger. The position holder will develop strong, collaborative relationships across the organization and with external partners including authorities and RRM implementing partners; ensure the application of effective programme planning, monitoring and evaluation principles; identify bottlenecks in RRM implementation and devise strategies to address them; and provide leadership to ensure that technical knowledge is updated and disseminated for effective implementation.</span></span></p><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee. <br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people. <br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion. <br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to: <br> • treat everyone with respect and dignity <br> • contribute to building a safe environment for all <br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH) <br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p><strong>1. Office/Unit/Project Description </strong></p><br> <p>UNDP Yemen operates in one of the world’s most complex and protracted crises, where overlapping challenges of conflict, governance, and climate change create deep vulnerabilities for communities across the country. The Country Office’s Climate Change, Water, Energy, and Environment (CCWEE) portfolio is a core pillar of UNDP’s programming, focused on restoring essential services, strengthening local governance, and improving livelihoods through climate-resilient, inclusive, and sustainable development solutions. The portfolio works closely with national and local partners to implement integrated interventions across water, agriculture, energy, and institutional strengthening to address the interlinked drivers of fragility, inequality, and environmental degradation.</p><br> <p>In this context, the <i>Integrated Water Resources Management for Enhanced Resilience in Yemen (IWRM-ERA)</i> Project, funded by KfW, aims to strengthen climate resilience and improve water resources management in targeted areas of Taiz and Lahj governorates. The project supports sustainable water management, watershed rehabilitation, community engagement, and climate-resilient livelihoods to improve water security and enhance resilience to climate change.</p><br> <p>Furthermore, this position will also provide targeted cross-support to communication and visibility activities for other strategic initiatives under the broader CCWEE portfolio (including GEF, GCF, and other bilateral donors), ensuring unified thematic messaging.</p><br> <p>To enhance project visibility, stakeholder engagement, knowledge sharing, and advocacy, UNDP seeks a Communications Analyst to lead the development and implementation of communications and outreach activities.</p><br> <p>The Communications Analyst reports directly to one of the Project Managers, while maintaining a direct strategic and operational matrix reporting line to the CCWEE Team Leader to facilitate portfolio-wide thematic synergy.</p><br> <p><strong>2. Scope of Work </strong></p><br> <p><strong>1-Ensure effective management of communications activities for the CCWEE Portfolio</strong></p><br> <ul> <li>Chart and oversee the implementation of daily communications activities across all CCWEE projects.</li> <li>Draft and publish success stories, articles, press releases and other publications to highlight the portfolio’s achievements and impact.</li> <li>Coordinate with project teams to develop social media posts, infographics and multimedia content reflecting CCWEE achievements and lessons learned.</li> <li>Ensure timely updates of portfolio and project fact sheets, website pages, newsletters and other outreach materials.</li> <li>Work with implementing partners and project Responsible Parties to generate content (text, photos, video) that aligns with UNDP guidelines and narrative.</li> <li>Provide communications advice to project teams to maximize visibility and ensure consistency.</li> <li>Support and contribute to the Country Office’s overall communications priorities and campaigns, ensuring CCWEE activities are integrated into corporate messaging as needed</li> </ul> <p><strong>2- Ensure implementation of strategic communications plan</strong></p><br> <ul> <li>Develop and implement a comprehensive Strategic Communications Plan for the CCWEE portfolio, targeting key audiences (e.g. government stakeholders, donors, communities, media).</li> <li>Lead the production of communications materials and donor-facing products (e.g. brochures, reports, presentations), including managing photo and video documentation. This involves procuring and coordinating photographers, videographers and designers to create assets for use by regional and HQ partners. For example, similar roles have handled procurement and deployment of consultants to produce photos, videos, animations and other communications products.</li> <li>Coordinate closely with the UNDP Yemen Communications & Advocacy Team to ensure that CCWEE messaging and outreach activities align with the Country Office’s communications strategy and UNDP branding.</li> <li>Emphasize CCWEE’s development and resilience work – not just humanitarian relief – helping to shift the narrative towards long-term solutions for climate, water and environmental challenges.</li> </ul> <p><strong>3- Promote advocacy and communications campaigns</strong></p><br> <ul> <li>Design and roll out innovative advocacy and awareness campaigns linked to CCWEE priorities (e.g. water conservation, renewable energy, biodiversity). This includes social media campaigns timed to international observances (Climate Week, World Water Day, etc.), policy dialogue events, and project launches.</li> <li>Plan and execute national-level advocacy initiatives to promote CCWEE themes and influence public and stakeholder understanding. Campaigns should engage diverse media channels and community networks.</li> <li>Develop creative content (videos, photo essays, blog series) to increase engagement. For example, the Analyst will “produce information and communications products (e.g. press releases, articles, speeches, stories, blogs, fact sheets, etc.), including proposing topics, collecting information from the field, audience targeting, writing and editing content.</li> </ul> <p><strong>4- Ensure donor relations and reporting </strong></p><br> <ul> <li>Regularly update donors on communications activities and work directly with communication focal points on planning, requirements and operational requirements.</li> <li>Assist the team in the editing and formatting of official project reports.</li> <li>Review and polish written content produced by the portfolio to enhance coherence, tone, and readability in line with UNDP standards.</li> </ul> <p><strong>5- Ensure editorial support and quality control and support knowledge sharing </strong></p><br> <ul> <li>Assist CCWEE teams by editing and formatting official reports, concept notes and policy briefs to ensure clarity, coherence and alignment with UNDP standards.</li> <li>Review and edit written content (in English and/or Arabic) produced by the portfolio, enhancing tone, style and accuracy. All materials must be consistent with UNDP’s corporate guidelines and narrative.</li> <li>Maintain an organized archive of CCWEE communications outputs (photos, videos, articles, social media posts) for reference and reuse</li> <li> <p>Make sound contributions to knowledge networks and communities of practice. Support compiling and systematizing project knowledge, products and tools as well as their wide distribution to partners. </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the office and the organization.</p><br></li> </ul> <p>3<strong>. Competencies </strong></p><br> <i><strong>Core</strong></i> <br> <strong>Achieve Results:</strong> LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline <br> <strong>Think Innovatively:</strong> LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements <br> <strong>Learn Continuously:</strong> LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback <br> <strong>Adapt with Agility:</strong> LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible <br> <strong>Act with Determination: </strong> LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident <br> <strong>Engage and Partner:</strong> LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships <br> <strong>Enable Diversity and Inclusion:</strong> LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination <br> <p><i><strong> Cross-Functional & Technical competencies: </strong></i></p><br> <i><strong>Cross-Functional & Technical competencies</strong></i> <br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <strong>Business Development</strong> Knowledge Facilitation <p> Ability to animate individuals and groups, internally</p><br> <p>and externally, and to design and facilitate</p><br> <p>activities, to share and exchange knowledge,</p><br> <p>information and ideas. Knowledge of tools and</p><br> <p>approaches to stimulate active participation,</p><br> <p>contribution, and exchange</p><br> <br> <strong>Business Management</strong> Project Management Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals. <br> <strong>Business Management</strong> Communication <p>Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience </p><br> <p>Ability to manage communications internally and externally, through media, social media, and other appropriate channels</p><br> <br> <strong>Partnership Management</strong> Relationship Management Ability to engage with a wide range of public and private partners, build, sustain and/or strengthen working relations, trust and mutual understanding <br> <strong>Communications </strong> Media relations <p>Ability to develop media relations</p><br> <p>across all aspects of media work</p><br> <p>including relationships with media</p><br> <p>and</p><br> <p>preparing media materials such as</p><br> <p>messages</p><br> <br> <p><strong>4.</strong> <strong>Minimum Qualifications </strong></p><br> <strong>Min. Education requirements</strong> <p>Advanced university degree (master’s degree or equivalent) in Communications, Journalism, Public Relations, Social Sciences or a related field is required. Or </p><br> <p>A first-level university degree (bachelor’s degree)in the areas stated above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. </p><br> <br> <p><strong>Min. years of relevant work experience </strong></p><br> <p>Applicants with a Master’s degree (or equivalent) in a relevant field of study are not required to have professional work experience. </p><br> <p>Applicants with a Bachelor’s degree (or equivalent) are required to have a minimum of two (2) years of relevant professional experience in mass communications, media, journalism, tv/radio/electronic media</p><br> <br> <strong>Desired skills in addition to the competencies covered in the Competencies section</strong> <ul> <li>Proven ability to produce clear, concise written and visual information products (e.g., press releases, success stories, social media content).</li> <li>Experience in utilizing computers, standard office software packages (MS Word, Excel, PowerPoint), and managing web-based content systems.</li> <li>Experience working in communications or advocacy for UN/UNDP, international organisations, or prominent international NGOs (INGOs) in an emergency or conflict environment.</li> <li>Experience managing national advocacy campaigns and coordinating the production of video, photo, and other multimedia products.</li> <li>Experience working in politically complex environments and coordinating with partners on highly sensitive environmental or social issues.</li> <li>Experience in excellent editing, report writing, and formatting skills for donor-facing documents.</li> </ul> <br> <strong>Required Language(s) </strong> Fluent in English and Arabic Is required. <br> <strong>Professional Certificates</strong> N/A <br> <p><strong>5. The following documents shall be required from the applicants:</strong></p><br> <ol> <li><strong>Personal CV or P11</strong>, indicating all past positions held and their main underlying functions, their durations (month/year), the qualifications, as well as the contact details (email and telephone number) of the Candidate, and at least three (3) the most recent professional references of previous supervisors. References may also include peers.</li> <li>A cover letter (maximum length: 1 page) indicating why the candidate considers him-/herself to be suitable for the position.</li> <li>Managers may ask (ad hoc) for any other materials relevant to pre-assessing the relevance of their experience, such as reports, presentations, publications, campaigns, or other materials.</li> </ol> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Office/Unit/Project Description</strong> </p><br> <br> <p> Yemen’s biodiversity is exceptional at both regional and global levels. Unique terrestrial and marine ecosystems, including globally significant island biodiversity, extensive coral reefs, diverse highland agro-ecosystems, and culturally important dryland forests, provide essential services that underpin livelihoods, food security, water systems, and cultural identity across the country. </p><br> <br> <p> Yet Yemen faces a complex set of environmental and development challenges. Institutional capacity constraints, limited environmental monitoring, and pressures on public resources have affected the management of natural ecosystems. </p><br> <br> <p> Yemen’s ability to address biodiversity threats is severely hindered by prolonged conflict, economic collapse, and weak governance, which have eroded enforcement capacity and drained resources for environmental management. Fragmented institutions limited technical expertise, and insufficient scientific data further constrain effective planning and monitoring. High community dependence on natural resources for livelihoods, combined with security challenges in some areas, exacerbates habitat degradation, while low public awareness limits grassroots engagement in conservation. </p><br> <br> <p>The Global Environment Facility (GEF) Small Grants Programme (SGP) is implemented by UNDP on behalf of the GEF Partnership. UNDP oversees the Small Grants Programme (SGP) through the Vertical Hub and the Nature Hub of Bureau for Policy and Programme Support (BPPS). Funded by the Global Environment Facility (GEF), the Small Grants Programme efficiently channels direct grants to non-governmental and community-based organizations to help them cope with climate change; conserve biodiversity; protect international waters; reduce the impact of Persistent Organic Pollutants; and prevent land degradation. Helping communities with their initiatives for sustainable livelihoods while generating global environmental benefits is the core inspiration of the Small Grants Programme. </p><br> <br> <p>Launched in 1992 as a corporate programme of the GEF, the GEF Small Grants Programme (GEF SGP) has supported local action for over thirty years to address global environmental concerns. SGP aims to deliver global environmental benefits in the GEF focal areas of biodiversity conservation, climate change mitigation, protection of international waters, prevention of land degradation, and elimination of persistent organic pollutants through community-based approaches. To date, SGP has funded over 29,000 community-based projects covering more than 120 countries. It has gained considerable experiences at the community level, including adapting to climate change while addressing issues of the GEF focal areas. Further information can be found at: <u>https://sgp.undp.org/</u>. </p><br> <br> <p><strong>Scope of Work </strong></p><br> <br> <p> The National Coordinator will report through a matrixed structure to both the Climate Change, Water, Energy and Environment Team Leader and the SGP Regional Programme Specialist. The Coordinator will be responsible for overseeing the implementation of the SGP at the country level, including direct supervision of the SGP Programme Associate/Assistant and coordination of the National Steering Committee. </p><br> <br> <br> <p><strong>Ensure effective management of the SGP Country Programme team </strong> </p><br> <br> <ul> <li>Supervise the SGP Country Programme Associate/ Assistant and provide necessary guidance and coaching; </li> </ul> <br> <ul> <li>Promote and maintain effective teamwork within the SGP Country Programme team, the National Steering Committee members, and with the UNDP CO team; </li> </ul> <br> <ul> <li>Prepare and implement annual work plan, including strategic and/or innovative initiatives, with set delivery and co-financing targets; draft annual SGP Country Office administrative and project operational budget proposal </li> </ul> <br> <ul> <li>Set annual performance parameters and learning objectives for the SGP Country Programme team, assess their performance and provide feedback. </li> </ul> <br> <p><strong>Ensure Programme/Portfolio Development and Management</strong> </p><br> <br> <ul> <li>Keep abreast of national environmental concerns and priorities as well as the socio-economic conditions and trends as they relate to the SGP and assess their impact on SGP’s work and programme. </li> </ul> <br> <ul> <li>Ensure formulation and implementation of the Country Programme Strategy (CPS), and its periodic review and update. </li> </ul> <br> <ul> <li>Manage the SGP grant allocations and country operating budget, maintain the financial integrity of the programme by ensuring adherence to SGP Standard Operating Procedures as well as UNOPS rules and regulations, and ensure timely and effective use of SGP resources. </li> </ul> <br> <ul> <li>Exercise quality control over the development of a portfolio of project ideas and concepts, and closely monitor the programme implementation progress and results. </li> </ul> <br> <ul> <li>Organize periodic stakeholder workshops and project development sessions for civil society organizations (CSOs) and local communities, and potential applicants and other stakeholders to inform about SGP and its Strategic Initiatives. </li> </ul> <br> <ul> <li>Work closely with Civil Society Organizations (CSOs) and Community-based Organizations ( CBOs) in preparation of project concepts and proposals to ensure that projects fit with the SGP Strategic Initiatives, Country Programme Strategy, and technical guidance notes; </li> </ul> <br> <ul> <li>Authorize and manage project planning grants as required. </li> </ul> <br> <ul> <li>Oversee ongoing SGP grant projects and conduct periodic project monitoring field visits and provide technical and operational support and guidance to SGP grantees as required. </li> </ul> <br> <ul> <li>Plan and serve as secretary to the National Steering Committee meetings. Support and closely coordinate with the National Steering Committee and Technical Advisory Group where relevant, in the process of project proposal review, selection and approval, especially the initial appraisal of proposals and assessment of eligibility. </li> </ul> <br> <ul> <li>Foster programme, project, and policy linkages between the SGP and the full or medium-sized GEF projects, planned or underway in the country, as well as those of other government, donors and development partners. </li> </ul> <br> <ul> <li>Report periodically to the Central Programme Management Team (CPMT) on programme implementation status, including annual monitoring reporting, financial reporting, audit, and update the relevant SGP databases. </li> </ul> <br> <ul> <li>Undertake monitoring and evaluation of SGP Country Programme and projects, and grant maker initiatives, in coordination with National Steering Committee (NSC) and CPMT. </li> </ul> <br> <ul> <li>Perform and coordinate administrative tasks (i.e. procurement, travel) adhering to SGP SOPs procurement rules and regulation, as required for programme implementation. </li> </ul> <br> <br> <p><strong>Resource Mobilization and Partnerships</strong> </p><br> <br> <p> Establish and maintain close working relationships with stakeholders as well as promote the value, comparative advantages, and ensure visibility of the SGP. </p><br> <br> <ul> <li>Assess interest and priorities of key donors and other development partners and develop/update and implement the resource mobilization and partnership strategy to mobilize resources from and develop partnerships with the government, donors and other partners to best leverage SGP resources and develop programme level partnerships. </li> </ul> <br> <ul> <li>Support SGP grantees in securing co-financing and project level partnerships and assist in identifying opportunities and resources for sustaining and scaling up projects. </li> </ul> <br> <p><strong>Facilitate Knowledge Management and Communication</strong> </p><br> <br> <ul> <li>Document programme/project stories, lessons learned, and best practices in SGP programme/project development, implementation, and oversight. </li> </ul> <br> <ul> <li>Access SGP and other global and regional knowledge, distill best practices and facilitate their dissemination and incorporation within SGP Country Programme and projects, UNDP CO, and to counterparts and partners; </li> </ul> <br> <ul> <li>Support capacity building and networking of grantees to facilitate knowledge exchange, and promote uptake through Knowledge platforms, Knowledge fairs etc. </li> </ul> <br> <p><strong>Ensure Monitoring and Progress Controls</strong> </p><br> <br> <ul> <li>Sound SGP programme results and impacts, in alignment with national strategies and priorities and SGP strategy and approaches, that contribute to transformational change in society and economy to conserve the global environment and achieve the Sustainable Development Goals, Innovative, technically sound and socially inclusive grant portfolio is developed and implemented. Effective and efficient use of resources to create maximum project/programme impact. Increased trust by clients and donors and increased opportunities for visibility, partnerships and co-financing. </li> </ul> <br> <p><strong>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. </strong> </p><br> <p><strong>Institutional Arrangement </strong></p><br> <ul> <li>The incumbent will be based in the UNDP <i>[enter name of CO]</i> offices; </li> </ul> <br> <ul> <li>The incumbent will have a matrixed reporting line to the Climate Change, Water, Energy and Environment Team Leader and the SGP Regional Programme Specialist and to the SGP Regional Programme Specialist, in accordance with SGP Operational Guidelines; </li> </ul> <br> <ul> <li>The incumbent will be responsible for the supervision and development of the SGP Programme Associate/ Assistant </li> </ul> <br> <ul> <li>The incumbent will be given access to relevant information necessary for the execution of the tasks under this assignment; </li> </ul> <br> <ul> <li>The incumbent will be provided with a workstation (i.e. laptop, internet, phone, scanner/printer, etc.) and access to reliable internet connection </li> </ul> <br> <p><strong>Competencies</strong> </p><br> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i> </p><br> <br> <br> <br> <p><i><strong>Core</strong></i> </p><br> <br> <br> <br> <p><strong>Achieve Results</strong> </p><br> <br> <br> <p>LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work </p><br> <br> <br> <br> <p><strong>Think Innovatively</strong> </p><br> <br> <br> <p>LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking </p><br> <br> <br> <br> <p><strong>Learn Continuously</strong> </p><br> <br> <br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning </p><br> <br> <br> <br> <p><strong>Adapt with Agility </strong> </p><br> <br> <br> <p>LEVEL 2: Adapt processes/approaches to new situations, involve others in change process </p><br> <br> <br> <br> <p><strong>Act with Determination </strong> </p><br> <br> <br> <p>LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously </p><br> <br> <br> <br> <p><strong>Engage and Partner</strong> </p><br> <br> <br> <p>LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships </p><br> <br> <br> <br> <p><strong>Enable Diversity and Inclusion</strong> </p><br> <br> <br> <p>LEVEL 2: Facilitate conversations to bridge differences, considers in decision making </p><br> <br> <br> <br> <p><i><strong>People Management </strong></i> </p><br> <br> <p>UNDP People Management Competencies can be found in the dedicated <u>site</u>. </p><br> <br> <p><strong>Cross-Functional & Technical competencies</strong> </p><br> <br> <p><i>Thematic Area</i> </p><br> <br> <br> <p><i>Name</i> </p><br> <br> <br> <p><i>Definition</i> </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p>Strategic Thinking </p><br> <br> <br> <p>Develop effective strategies and prioritized plans in line with UNDP’s mission and objectives, based on the systemic analysis of challenges, opportunities and potential risks; link the general vision to reality on the ground to create tangible targeted solutions; learn from a variety of sources to anticipate and effectively respond to both current and future trends; demonstrate foresight. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p>Results-based Management </p><br> <br> <br> <p>Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools. </p><br> <br> <br> <br> <p><strong>Business Management</strong> </p><br> <br> <br> <p>Communication </p><br> <br> <br> <p>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience </p><br> <br> <p>Ability to manage communications internally and externally, through media, social media and other appropriate channels </p><br> <br> <br> <br> <p><strong>Business Direction & Strategy</strong> </p><br> <br> <br> <p>Systems Thinking </p><br> </div>