IT Jobs in Yemen

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education University degree / (High school or diploma) in computer science or a combination of relevant education. Certification in any of the following (ITIL V4, MS AZ-900, MS AZ-104) is an advantage. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Three years for university degree s holder or five years for diploma (or High school) degree s holder professional experience in networking environment (LAN/WAN) and Tier-1 level network/desktop support. Experience working with specialized international agencies (UN Agencies, International Organizations, and International NGOs) advantageous.</p><p>Skills Demonstrated ability to troubleshoot and resolve hardware and software problems Knowledge of O365 applications. Intermediate knowledge of Windows Administration at multi-site environment. Basic knowledge of MS Azure environment and cloud computing Knowledge of TCP/IP and Telecoms/Network protocols, Cisco devices, VPN, Active directory, Backup and Replication, Ticketing systems, Antivirus Software, and ICT utilities.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators</p><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Managerial Competencies behavioural indicators (applicable only if with direct reports)</p><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The RRM Information Management Officer position sits within NRC s Rapid Response Mechanism, a critical emergency response modality designed to deliver timely, multi-sectoral lifesaving assistance to populations affected by sudden-onset crises. The RRM Information Management Officer supports the implementation, quality assurance, and continuous improvement of information management systems for NRC s Rapid Response Mechanism. The role ensures that data collection, databases, dashboards, analysis, and reporting are delivered in a timely, accurate, and protection-sensitive manner to strengthen programme quality, accountability to affected populations, and evidence based decision making during rapid emergency responses.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 3 years of relevant experience in Information Management, preferably in humanitarian emergency or Rapid Response Mechanism settings.</li><li>Strong experience with mobile data collection tools (Kobo Toolbox, ODK, Survey123) and data visualization platforms (Power BI, Tableau).</li><li>Proven ability to produce high-quality dashboards, maps, and analytical reports under tight deadlines.</li><li>Bachelor's degree in information technology, Statistics, Information Management or Computer Science.</li><li>Previous working experience in implementing digital and technology-enabled programming in emergency programme cycle (e.g. with mobile money ecosystems).</li><li>Experience in contributing to participatory discussions, learning workshops, and capacity-building activities.</li><li>Fluency in English, both written and verbal.</li></ul><p><strong>Behavioural Competencies</strong></p><ul><li>Strategic thinking</li><li>Working with people</li><li>Analysing</li><li>Communication with impact and respect</li><li>Coping with change</li></ul><p><strong>Generic Responsibilities</strong></p><ul><li>Support the implementation and daily management of RRM IM/Digital systems and databases.</li><li>Provide technical troubleshooting and improvements for RRM digital platforms and dashboards.</li><li>Ensure compliance with NRC s information security and data protection policies.</li><li>Support integration of RRM IM/Digital systems with MEAL, Community Feedback Mechanisms (CFM), and programme tools.</li><li>Build capacity of NRC staff and partners on RRM IM/Digital practices.</li><li>Ensure quality, accuracy, and timely flow of information for reporting and decision-making.</li><li>Compliance and adherence to NRC policies, guidance and procedures, and a specific responsibility for the RRM IM/Digital policies and procedures .</li></ul><p><strong>Specific Responsibilities</strong></p><ul><li>Design, maintain, and regularly update RRM databases, dashboards, and information management systems (using tools such as Kobo Toolbox, Power BI, Excel, ActivityInfo, etc.).</li><li>Ensure timely data cleaning, validation, and quality control for all RRM data collected in the field.</li><li>Produce high-quality, timely information products including situation reports, dashboards, maps, infographics, and analytical briefs to support decision making by RRM and senior management.</li><li>Analyse displacement trends, sectoral needs, response gaps, and coverage to inform targeting and programme adaptation in real time.</li><li>Ensure effective data flow and coordination with relevant clusters, partners, and other NRC core competencies during RRM activations.</li><li>Support the development and roll-out of mobile data collection tools and processes adapted to rapid emergency contexts.</li><li>Maintain strict adherence to data protection standards and humanitarian principles, especially when handling sensitive information in insecure environments.</li><li>Provide technical IM support during RRM activations, including training of enumerators and troubleshooting field data issues under time pressure.</li><li>Contribute to lessons learned, after-action reviews, and continuous improvement of RRM information management processes.</li><li>Perform any other duties as assigned by the line manager in support of effective RRM implementation</li></ul><p><strong>Financial responsibility</strong>: IM/Digital budget lines: Budgeting, engaging, and monitoring budget lines allocated to IM/Digital activities that this position is in charge of, ensuring proper use and accountability of resources.</p><p><strong>Resources responsibility</strong>: DCH, CORE, IM and Digital systems</p><p>NRC People (People and Organisation Management System) for recruitment ( Team Leaders only ), performance management, and self-service matters</p><p>Unit 4 (finance)</p><p></p></section>

<p><strong>Job Overview</strong></p><p>We are seeking a motivated IT Support professional to join our team in Yemen.</p><p>&nbsp;This entry-level role is ideal for recent university graduates looking to develop a strong foundation in information technology within a dynamic, customer-focused environment.&nbsp;</p><p>You will provide first-line technical support, troubleshoot hardware and software issues, and assist with maintaining and improving IT systems to ensure optimal performance and user satisfaction.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our organization is a forward-thinking leader in our industry, committed to leveraging technology to improve operations and deliver exceptional service.&nbsp;</p><p>Located in Yemen, we foster a collaborative culture that values continuous learning, innovation, and professional growth.&nbsp;</p><p>We offer a supportive environment where you can gain hands-on experience across a range of IT functions and technologies.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in-person support.</li><li>Diagnose and resolve hardware, software, and network-related issues for desktops, laptops, printers, and peripherals.</li><li>Install, configure, and troubleshoot operating systems and standard applications; assist with software updates and patch management.</li><li>Support user account management, including password resets and access permissions within Active Directory or equivalent systems.</li><li>Maintain and document IT assets, inventory, and service requests using the IT service management system.</li><li>Assist with routine network and connectivity troubleshooting, including VPNs, Wi-Fi, and remote desktop support.</li><li>Escalate complex issues to senior IT staff and track resolution timelines to ensure timely closure.</li><li>Contribute to basic IT projects, such as equipment deployment, imaging, and onboarding/offboarding of personnel.</li><li>Adhere to security policies and best practices to protect data and systems.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>University degree in Computer Science, Information Technology, or a related field (البكالوريوس/ليسانس مطلوب).</li><li>Career level: Intern/Entry-level (متدرب) with a willingness to learn and grow in IT support roles.</li><li>Foundational knowledge of operating systems (Windows/Linux), common software applications, and hardware fundamentals.</li><li>Basic understanding of networking concepts and tools, including troubleshooting connectivity issues.</li><li>Customer-focused mindset with strong communication skills and a patient, helpful attitude.</li><li>Ability to work independently and as part of a team, with good time-management and organizational skills.</li><li>Basic problem-solving skills and a willingness to research and learn new technologies.</li><li>Arabic language proficiency is preferred; English proficiency is advantageous for certain systems and documentation.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Hardware and software troubleshooting</li><li>Operating systems installation and support</li><li>User account and access management</li><li>Ticketing and documentation (experience with ITSM tools is a plus)</li><li>Basic networking and remote support</li><li>Customer service and effective written/verbal communication</li><li>Attention to detail and problem-solving ability</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and potential for performance-based progression</li><li>Structured onboarding and ongoing training opportunities</li><li>Exposure to a range of IT disciplines and real-world projects</li><li>Supportive team environment with avenues for professional development</li><li>Potential for career growth within the organization</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>I. GENERAL SCOPE The widespread adoption of information and communications technologies (ICTs) across public and private institutions has made the establishment of comprehensive cyber and data related legislation imperative. In the Arab region, many countries have made progress in developing cyber laws; however, the rapid evolution of digital services such as cloud computing, artificial intelligence (AI), platform economies, and cross border data flows continues to outpace existing legal frameworks. To fully harness the benefits of digital transformation while addressing risks related to privacy, security, and misuse of data, Arab countries are encouraged to develop and modernize their legislative frameworks to meet the demands of the digital age. At the global level, the UN promotes responsible, inclusive, and trustworthy use of digital and emerging technologies in support of sustainable development. In September 2024, world leaders adopted the Pact for the Future during the Summit of the Future, together with its annexes: the Global Digital Compact (GDC) and the Declaration on Future Generations. The GDC places strong emphasis on digital trust, effective digital governance, and the protection of human rights in the digital environment. Central to these objectives is the protection of personal data, which the GDC recognizes as a cornerstone of trust in digital systems and a prerequisite for people s safe and meaningful participation in the digital economy. The UN ESCWA has a long standing role in supporting its member States in the development and reform of cyber legislation. In 2007, UN ESCWA published Models for Cyber Legislation in UN ESCWA Member Countries, which reviewed regional and international legal developments and proposed practical templates to assist countries in assessing and harmonizing national cyber laws. Through its technical cooperation program, UN ESCWA continues to support member States in strengthening legal, institutional, and regulatory capacities related to digital and emerging technologies, including data protection and regulatory oversight. Recently, the Ministry of Telecommunications and Information Technology (MTIT) in Yemen has requested UN ESCWA s advisory services to support the development of a personal data protection law aligned with international standards and regional best practices. Such a law would contribute to strengthening trust in digital services, protecting individuals rights, and supporting Yemen s broader digital transformation efforts in line with global developments, including the principles set out in the GDC. In response, UN ESCWA is engaging a qualified legal consultant to provide specialized expertise in personal data protection, with specific attention to the Yemeni legal and institutional context. Yemen's ongoing conflict and fragile institutional environment require that the draft law include a realistic implementation sequencing recommendation, identifying which provisions can be operationalized in the near term and which require institutional prerequisites, such as the establishment of a data protection authority. The consultant shall draw on established international frameworks including the EU General Data Protection Regulation (GDPR), the OECD Guidelines on the Protection of Privacy and Transborder Flows of Personal Data (2013 revision), the Council of Europe Convention 108+, and the Arab League's draft model data protection law, selecting and adapting provisions appropriate to Yemen's legal, institutional, and developmental context. This consultancy is part of a coordinated package of three inter-related legal instruments being developed simultaneously for Yemen: Access to Information Law, Personal Data Protection Law, and an e-Transactions and Trust Services Law. The consultant shall be aware of this broader legislative package and shall flag, in the drafting notes annex, any provisions in the assigned law that intersect with or depend upon the other instruments, to ensure coherence across the three laws. The advisory services, including the scope of work and expected outputs, are detailed in these Terms of Reference. III. DUTIES AND RESPONSIBILITIES The consultant shall propose to the designated ESCWA focal point a detailed version of the report on personal data protection law. To produce the draft report, the consultant is requested to conduct, among others, the main following tasks: 1. Benchmarking and Best Practices Review current national laws related to digital and emerging technologies in Yemen; Review best regional and international practices in personal data protection law covering at least 2 regional cases and 2 international cases, with justification for case selection provided in the report; 2. Stakeholder Engagement Identify main national stakeholders, hold, in coordination with MTIT, interviews and meetings with the main national stakeholders and preparing minutes of each meeting/interview summarizing the discussed points, their remarks, observations and proposals; Contribute to sectoral workshops to discuss needs and priorities, if needed; Discuss priorities and needs with MTIT and ESCWA; Document findings, priorities, and challenges. 3. Situational analysis Analyze existing legislation, and regulatory frameworks, including data-related provisions currently embedded in Yemen's telecommunications law, e-government frameworks, and sector-specific regulations, mapping these against international PDPL standards; Conduct a comprehensive gap analysis to identify gaps, overlaps, and contradictions with international PDPL standards 4. Law Development Draft a suggested law based on national needs, gap analysis, international/regional best practices, and ESCWA template for cyber legislations. The draft Personal Data Protection Law (PDPL) shall include, at a minimum: o Preamble, objectives, and guiding principles (including lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity, and confidentiality); o Definitions and material/territorial scope of application (including extraterritorial reach, where applicable); o Legal bases for processing personal data, including consent, contractual necessity, legal obligation, vital interests, public interest, and legitimate interests, with specific conditions for validity of consent; o Special categories of personal data (sensitive data) and rules governing their processing, including additional safeguards;&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>An advanced university degree in law or a related field is required. A Ph.D. degree is desired. At least 5 years of demonstrated experience in the drafting or regulatory advisory assessment of personal data protection legislation is required. Familiarity with the Yemeni legal system or civil law systems in the Arab region is desirable. Expertise in digital technology and digital identity issues is desirable. Previous experience in the delivery of research papers is desirable</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>CTG overview CTG was established in 2006, almost 20 years ago, in Afghanistan. We currently operate in 35 countries and have approximately 11,500 staff members committed to good! But do you know who we are? And what do we do? We provide tailored Human Resources and Staffing Solutions that support critical global initiatives across Humanitarian and Development sectors, and are now strategically foraying into new industries, including Construction, Energy, and IT, with a focus on high-risk regions. Here s a list of services we offer: Staffing solutions and HR management services Monitoring and evaluation Fleet management and logistics Facilities management Sustainability and Communications Advisory Election monitoring and observation IT professional services Medical assistance Visit www.ctg.org to find out more. Overview of position Our client's office for Yemen is responsible for developing, promoting, overseeing, and implementing agreed strategies for addressing countrywide food, agriculture, and rural development priorities under Yemen. It develops and maintains relations with the relevant Ministries at country level. The main aim of the our client country offices, which are headed by an our client Representative, is to assist governments to develop policies, program, and projects to achieve food security and to reduce hunger and malnutrition, to help develop the agricultural, fisheries and forestry sectors and to use their environmental and natural resources in a sustainable manner. Role objectives Provide technical analysis of Yemen s financial and banking sector and support localization of green finance instruments Specific Tasks: Conduct detailed assessment of domestic banking systems, financial intermediaries, and lending structures relevant to climate finance Map existing banking products, credit lines, investment practices, and institutional capacities Identify barriers to green lending, including liquidity, collateral, risk perception, and policy constraints Assess opportunities for integrating green finance into commercial banks, Islamic banks, MFIs, and community financing structures Support design of banking-compatible financial products such as green loans, SME green windows, Sharia-compliant products, and microfinance schemes Engage directly with banks and financial institutions to validate practicality of proposed financing instruments Support recommendations for integrating climate considerations into lending, credit appraisal, and portfolio development Contribute to practical implementation pathways for operationalizing green finance within Yemen s banking sector Project reporting Report to Project Manager Key competencies</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Advanced degree in Banking, Finance, Economics, Business Administration, or related field</li><li>Minimum 5 years of experience in Yemen s banking sector, financial institutions, lending systems, or financial product development</li><li>Strong understanding of commercial banking operations, Islamic banking, microfinance, SME finance, and credit systems in Yemen</li><li>Familiarity with Central Bank regulations, lending constraints, and domestic financial sector operations</li><li>Team management This role does not have team management responsibility</li></ul><p></p></section>