Sales Coordinator Jobs in Yemen
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<p>A highly receptive technical support employee who is proficient in using computers and the internet, with a passion for technology, a proactive spirit, and continuous follow-up skills.</p><p>Important Note: The employee will be fully trained on the company's systems after hiring. </p><p>Tasks and Responsibilities: Providing technical support to customers and resolving daily technical issues quickly and effectively. </p><p>Training customers on how to use the company's systems and explaining procedures in a simplified manner. </p><p>Preparing daily reports on completed tasks, collecting customer feedback, and submitting suggestions for improvement.</p><p> </p><p><strong>Requirements </strong></p><p>Fast learner and trainee, with a commitment to work procedures and regulations.</p><p>Excellent computer, internet, and system/software handling skills. </p><p>Excellent technical comprehension and the ability to solve problems quickly.</p><p>Active and proactive, with a passion for the technology field and professional development. Patience and tolerance in dealing with customers and following up without boredom.</p><p>High organizational skills, communication skills, and the ability to provide clear explanations.</p>
<p>Job Overview</p><p>We are seeking a motivated Tester to join our team on a part-time basis. This entry-level role is designed for candidates who hold a Master’s degree and possess foundational testing skills with 2 to 45 years of relevant experience in any context. The position offers an opportunity to contribute to quality assurance processes, collaborate with cross-functional teams, and develop proficiency in manual and, where applicable, automated testing practices within an organization based in Yemen.</p><p>About the Company</p><p>Our company is a dynamic, growth-oriented organization committed to delivering reliable software and technology solutions. We value curiosity, attention to detail, and a collaborative spirit. As a Yemen-based employer, we strive to create a supportive environment that enables professionals to advance their careers while contributing to meaningful projects.</p><p>Key Responsibilities and Duties</p><ul><li>Develop and execute test plans, test cases, and test scripts based on project requirements and specifications.</li><li>Perform manual testing across web, mobile, or desktop applications, including functional, regression, and exploratory testing.</li><li>Identify, document, and track defects; collaborate with developers to reproduce and verify fixes.</li><li>Assist in creating and maintaining test data and environment configurations.</li><li>Contribute to the design and execution of automated test scripts when applicable, and learn to implement basic automation tasks.</li><li>Participate in daily stand-ups and agile ceremonies to communicate status, risks, and blockers.</li><li>Provide input on quality metrics and help drive continuous improvement in testing processes.</li><li>Adhere to organizational standards, methodologies, and best practices for software testing and quality assurance.</li></ul><p>Qualifications and Requirements</p><ul><li>Master’s degree (any field; preferred in a relevant discipline) from an accredited institution.</li><li>Entry-level to mid-level experience in software testing or quality assurance; flexible to applicants with diverse backgrounds who demonstrate strong testing aptitude.</li><li>Proven ability to understand system behavior, user requirements, and acceptance criteria.</li><li>Strong analytical and problem-solving skills with attention to detail.</li><li>Excellent written and verbal communication skills in English; proficiency in local language is a plus.</li><li>Familiarity with basic testing concepts (functional, non-functional, regression) and defect tracking tools.</li><li>Willingness to learn and adapt to new tools and technologies in a fast-paced environment.</li><li>Ability to work effectively in a part-time arrangement and collaborate with remote or on-site team members as required.</li></ul><p>Required Skills</p><ul><li>Attention to detail and meticulous test case design</li><li>Analytical thinking and problem-solving mindset</li><li>Effective communication and collaboration</li><li>Foundational knowledge of software development life cycle and QA processes</li><li>Basic proficiency with test management and defect tracking tools (e.g., Jira, Trello) and Microsoft Office or Google Workspace</li><li>Willingness to participate in training and acquire additional QA certifications as needed</li></ul><p>Benefits and Perks</p><ul><li>Flexible part-time schedule with potential for growth into full-time opportunities</li><li>Opportunities for professional development and training in software testing</li><li>Collaborative work environment with exposure to multiple project domains</li><li>Competitive compensation aligned with local market standards</li><li>Eligibility for performance-based incentives and recognition programs</li></ul>
<p><br></p> <p> </p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Chief of Mission (COM) and direct supervision of the Senior Programme and Field Coordinator, and in close coordination with the Regional Thematic Specialist on Humanitarian Response and Recovery (RTS) at the Regional Office (RO) for Middle East and North Africa in Cairo and relevant Divisions/Departments /Units at Headquarters (HQ), the Programme Officer (Peace and Recovery) will be responsible for managing, coordinating and overseeing the Peace and Recovery, Livelihoods and Durable Solutions programme activities. </p> <ul> <li> <p>Oversee the effective development and implementation of the Peace and Recovery portfolio by exercising administrative, operational and financial management responsibility for relevant projects.</p> </li> <li> <p>Provide operational management, guidance and technical supervision to Peace and Recovery portfolio staff, assisting on programmatic strategy and implementation, including where to focus programme resources and operational challenges as they arise.</p> </li> <li> <p>Establish, maintain and further expand strong relationships across UN Agencies, humanitarian organizations, government and community interlocutors, and with a broad range of other local interests toward the successful implementation of Peace and Recovery portfolio.</p> </li> <li> <p>Identify the priorities arising during the implementation of the Programming and coordinate the design and contribute to the development of the new projects under the area of responsibility and activities based on solid results framework and in response to emerging trends and priorities, as well as donor interests and requirements, in close coordination with the COM, Regional Office, relevant Units at HQ, as well as with Government counterparts and other relevant public/private sector s partner organizations. </p> </li> <li> <p>Ensure that the key programmatic directions are shared with international stakeholders, including donors, to maximize impact, minimize overlapping and stimulate funds mobilization for the new programmes.</p> </li> <li> <p>Ensure timely and quality preparation and submission of all programme reports, in close coordination with the Programme Support Unit and Resource Management Unit of CO according to requirements of IOM, donors and relevant stakeholders.</p> </li> <li> <p>Coordinate and manage the elaboration and compilation of programming updates/briefs for donors, government and other relevant stakeholders, by ensuring compliance with donor requirements and procedures.</p> </li> <li> <p>Monitor progress against strategic objectives, programming benchmarks, and provide advice with respect to improvements and corrections; oversee the establishment of a common Monitoring and Evaluation (M&E) framework that incorporates regular reporting requirements and impact evaluation strategies, in close coordination with M&E Officer of CO.</p> </li> <li> <p>Ensure that the objectives set in programming documents and budgets, M&E frameworks and work plans are compliant with IOM s organizational policies and donor s contractual requirements, interests and expectations.</p> </li> <li> <p>Oversee the production of visibility/communications materials in close coordination with Public Information Officer/Focal Point of the CO.</p> </li> <li> <p>Guide, monitor and follow-up with relevant staff in support of CO s strategic inputs and key decisions, including substantively contributing to the CO s development of the country programme. </p> </li> <li> <p>Participate and engage actively at relevant donor or partner meetings, briefings and conferences at the international and national level.</p> </li> <li> <p>Supervise and provide technical support to all relevant Programming staff. Mentor and support staff, conduct relevant trainings and ensure the capacity building of Programme staff.</p> </li> <li> <p>Coordinate the development, dissemination and regular update of assessment and monitoring tools. Draft Standard Operating Procedures (SOPs) for Programming activities, if required.</p> </li> <li> <p>Oversee the development and maintenance of data collection and analysis mechanisms for IOM s ongoing or new programmes and share relevant information with partners within the humanitarian community.</p> </li> <li> <p>Undertake travel duties nationally or internationally, as required, including the regular visits to Sub-Offices, to coordinate, develop and/or support programme implementation.</p> </li> <li> <p>Perform such other relevant duties as maybe assigned.</p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Master s degree in International Relations, Political Science, Humanitarian Affairs, Economic Development, Business or Public Administration, International Studies or a related field from an accredited academic institution with five years of relevant professional experience; or,</li> <li>Bachelor s degree in the above fields with seven years of relevant professional experience.</li> <li>Accredited Universities are those listed in the UNESCO World Higher Education Database. </li> </ul> <p> </p> <p> <strong>Experience</strong> </p> <ul> <li>Experience in the area of Peace, Recovery, solutions and livelihood programming conceptualisation, development, monitoring, reporting and evaluation; </li> <li>Experience in programme development and capacity-building activities;</li> <li>Experience in liaising with governmental and diplomatic authorities as well as with national and international institutions; and,</li> <li>Experience in organizing consultations, workshops and seminars with high level stakeholders.<br> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li>In depth knowledge of the broad range of migration related subject areas dealt with by the Organization; </li> <li> Knowledge of UN and bilateral donor programming; </li> <li>Familiarity with peace, recovery and solutions architecture;</li> <li>Excellent understanding of donor and IFI links to the portfolio;</li> <li> Sound and proven understanding of internal and international migration, peace, recovery and solutions issues in the country and in the region; </li> <li>Proven ability to establish and maintain strong working relations with relevant Government counterparts, international organizations and private sector entities; </li> <li>Excellent leadership, coordination, and information management skills;</li> <li>Detailed knowledge of the UN System, NGOs and other international organizations/institutions;</li> <li>Knowledge of displacement, recovery and solutions context in Yemen and ability to negotiate with government authorities; </li> <li>Good knowledge of human and financial resources management; </li> <li>Strong conceptualization, analytical and writing skills; </li> <li>Strong communication, organizational and interpersonal relationship skills; </li> <li>Ability to meet deadlines and work under pressure with minimum supervision; and, </li> <li>Ability to establish and maintain partnerships with development partners, government counterparts, UN agencies, local authorities and other relevant stakeholders.<br> </li> </ul> <p><br></p><ul> </ul>
<h2 class="h5">Job description</h2>
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<span>Wir sind Reckitt <br></span><p>Heimat der weltweit beliebtesten und vertrauenswürdigsten Marken für Hygiene, Gesundheit und Ernährung. Unser Antrieb definiert, warum wir existieren: zu schützen, zu heilen und zu pflegen - im unermüdlichen Streben nach einer saubereren, gesünderen Welt. Wir sind ein globales Team, das durch diesen Antrieb vereint ist.</p><br>
<p>Unterstütze uns in unserem Ziel, dass der Zugang zu Hygiene, der gesundheitlichen Versorgung und gesunder Ernährung kein Privileg, sondern ein Grundrecht für jeden Menschen ist.</p><br><br><br>Sales <br><p>Unsere Sales-Teams tragen dazu bei, die Ziele von Reckitt zu erreichen, indem sie gemeinsam mit unseren Kunden erfolgreich sind und den Zugang zu Hygiene, Gesundheit und Ernährung von höchster Qualität in den Geschäften und online ermöglichen. </p><br> <p>Im Vertrieb konzentrieren wir uns darauf, in allen unseren Kanälen und in stark umkämpften Kategorien überdurchschnittliche Leistungen zu erzielen. Dieser Fokus führt zu einem dynamischen, schnelllebigen Umfeld, in dem funktionsübergreifende Teams ermutigt werden, zusammenzuarbeiten, um erfolgreich zu sein. </p><br> <p>Wir beschäftigen weltweit rund 10.000 Vertriebsmitarbeiter, die in verschiedenen Bereichen wie Außendienst, Key Account, Trade Marketing und Category Development tätig sind. </p><br><br><br>Über die Stelle <br><p>Du bist bereit für den nächsten Karriereschritt im Außendienst oder suchst eine neue Herausforderung im Vertrieb? Als <strong>Regionaler Key Account Manager OTC</strong> (all genders) verantwortest Du die Betreuung unserer umsatzstärksten Apothekenkunden (VIP-Apotheken) und regionalen Apothekenkooperationen in Deinem Gebiet für unsere Marktführer in der Apotheke: Gaviscon, Nurofen, Dobendan. Durch die stetige Weiterentwicklung Deiner Kunden trägst Du zu einem nachhaltigen und profitablen Wachstum des Reckitt OTC-Geschäfts bei. </p><br><br><br>Deine Aufgaben <br><p>Du betreust das Gebiet Saarbrücken, Karlsruhe, Freiburg, Konstanz.</p><br>
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<li>Betreuung, Weiterentwicklung und Wertsteigerung ausgewählter Top-Apotheken (VIP-Apotheken) und regionalen Apotheken-Kooperationen inkl. Direktverkauf unserer Produkte</li>
<li>Erhalt & nachhaltiger Ausbau produktiver Kundenbeziehungen zu unseren Topkunden</li>
<li>Verantwortung für die Erreichung der Umsatz-, Distributions- und Platzierungsziele bei VIP-Kunden</li>
<li>Vorbereitung und Führung von Verkaufsgesprächen und Verhandlungen inkl. Nachhalten der jährlichen / quartalsweisen Zielsetzung sowie strategische Kundenentwicklung</li>
<li>Zielgerichteter Einsatz der kommerziellen und verkaufsfördernden Werkzeuge unseres Top Kunden Programms</li>
<li>Entwicklung und Umsetzung von zielorientierten POS- und Verkaufsstrategien zur Steigerung der Sichtbarkeit und Abverkaufs unserer Marken</li>
<li>Organisation sowie Ausrichtung von Kundenveranstaltungen und Fortbildungsmaßnahmen inkl. Kosten- und Budgetmanagement</li>
<li>Verwaltung und Tracking des WKZ-Budgets für Dein Gebiet</li>
<li>Durchführung von Produkt- und Verkaufsschulungen</li>
<li>Abwicklung von administrativen Tätigkeiten (Tourenplanung, Kundenanalysen)</li>
</ul><br><br>Die Erfahrung, die wir suchen <br><ul>
<li>Abgeschlossene kaufmännische oder naturwissenschaftliche Berufsausbildung oder betriebswirtschaftliches Studium</li>
<li>Abgeschlossene Weiterbildung zum Pharmareferenten nach § 75, Abs. 3 Arzneimittelgesetz (AMG) - oder die Möglichkeit diese mit Reckitt zu absolvieren</li>
<li>Mehrjährige Berufserfahrung im Vertrieb, idealerweise im Apotheken-Außendienst und/oder Key Account Management</li>
<li>Erfahrungen in der Führung von Jahresgesprächen, sehr gute Kenntnisse zu Verhandlungstechniken und Beziehungsmanagement</li>
<li>Sehr gute Markt- und Branchenkenntnisse in der Pharma-Branche / OTC Markt</li>
<li>Analytische, strategische Denkweise, ausgeprägte Hands-on Mentalität und gute Präsentationsfähigkeiten</li>
<li>Souveräner Umgang mit CRM-System und Microsoft Office (Excel, Powerpoint)</li>
<li>Leben unserer 5 Core Values: Responsibility, Partnership, Entrepreneurship, Achievement, Ownership</li>
<li>Reisebereitschaft mit Übernachtungen</li>
<li>Führerschein Klasse B</li>
</ul><br><br>Fähigkeiten, die dich erfolgreich machen <br>
<p>OTC, Apothekenbetreuung, Verkaufsziele, Produktkenntnisse, Kundenbeziehungen, Produktpräsentationen, Marktanalyse, Compliance, Gebietsmanagement, Schulung und Entwicklung, Verkaufsberichterstattung, Zusammenarbeit.</p><br>
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<br><br>Was wir bieten <br><p>In Zusammenarbeit mit unseren vier globalen Employee Resource Groups unterstützen wir unsere Mitarbeiter bei jedem Schritt auf ihrem Karriereweg und helfen ihnen, auf ihre eigene Weise erfolgreich zu sein.</p><br>
<p>Wir investieren in das Wohlergehen unserer Mitarbeiter durch Leistungen für Eltern, ein Employee Assistance Program zur Förderung der psychischen Gesundheit und eine Lebensversicherung für alle Mitarbeiter weltweit. Wir verfügen über eine Reihe weiterer Leistungen, die dem lokalen Markt entsprechen. Durch unsere globalen Aktienpläne bieten wir die Möglichkeit, zu sparen und an den potenziellen zukünftigen Erfolgen von Reckitt teilzuhaben. Für qualifizierte Positionen bieten wir auch kurzfristige Anreize, um deine Arbeit anzuerkennen, zu würdigen und zu belohnen, wenn die Ergebnisse hervorragend sind. Die Vergütung entspricht der Philosophie von Reckitt, Leistung zu belohnen.</p><br><br><br>Equality <br><p>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p><br>
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<h2 class="h5">Job description</h2>
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<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Marketing <br>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.
Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams. With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.<br><br>About the role <br>Are you passionate about crafting marketing strategies that resonate with healthcare professionals and transform patient care? Reckitt is seeking a Manager Medical Marketing who will bridge the gap between science and consumer needs to propel our brand into homes and hearts worldwide. Dive into a role where you will oversee the journey of medical products from concept to market, ensuring our message of health and wellness is heard. With your expertise, our innovative healthcare solutions will reach further and improve lives – including your own.<br><br>Your responsibilities <br></span><p>- Responsibility within pain indication for annual professional marketing goals, strategy and budget incl.HCP media budget.<br>- Planning annual activities (conferences, HCP fairs and local meetings) in alignment with brand startegy.<br>- Remaining close to industry best practices and work with cross functional teams to drive values for Reckitt, incl. internal and external Stakeholder Management.<br>- Sales Materials: deliver well and timely executed materials & claims, incl.adoption of global content to match local needs & target group goals.<br>- Train new starters and HCP field teams on relevant formats, develop strategy & manage execution, leverage content for Omnichannel Activation and measure Impact.<br>- HCP Media: Support to identify right channels, execute on time and monitor & optimize on KPI basis.</p><br>
<p>-Co-Manging multiple agencies with regards to HCP communication in alignment with internal stakeholders and according to brand strategy.</p><br><br><br>The experience we're looking for <br><p>- Preferably a Master's Degree, at minimum a Bachelor's degree.<br>- 2-3 years in Medical Marketing of Professional Relations preferably for OTC products or equivalent experience (e.g. RX, Medical Devices, Dermo-cosmetics, Healthcare agencies).</p><br>
<p>- Native German or C1 level, English min. B2 level.<br>- Experience in the field of OTC advertising.</p><br>
<p>- Nice to have experience in: sore throat, analgesics, hear burn and indigestion.<br>- A creative mindset for innovation, eager to learn and develop.<br></p><br>
<br><br>The skills for success <br>Medical marketing, Digital activation to HCPs, Data Analytics, Digital strategy, Channel strategy, Medical Sales, Clinical sales knowledge, Capability building, New Product Development, Global Medical Affairs, Clinical Management.<br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<p><br></p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Senior Field and Programmes Coordinator and the direct supervision of the Programme Manager (CCCM & Shelter and Settlements), the National Shelter, Lands and Site Coordination (SLSC) Officer will be responsible and accountable for supporting the smooth implementation of Shelter, Land and Site Coordination (SLSC) programme activities in line with objectives set out in the relevant project documents, the IOM standards and applicable donor requirements and standards. </p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li>Master s degree in Civil Engineering, Architectural, Mechanical Engineering, or a related field from an accredited academic institution; or, Bachelor s degree in the above fields with two years of relevant professional experience.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <p>1- A minimum of two years relevant experience in Shelter and Settlements programming and Cash Based Interventions; </p> <p>2-Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations; </p> <p>3- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; </p> <p>4- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage; </p> <p>5- Experience in a shelter and settlements projects and contract management as part of the Yemen response is an advantage; </p> <p>6- Experience with supervisory roles for tasks of a similar nature to this assignment; and, </p> <p>7- Experience in programme management, budgeting, reporting and record keeping. </p> <p> <strong>Skills</strong> </p> <ul> <li>In depth knowledge of the broad range of shelter, land and site coordination related subject <br>areas dealt with by the Organization; </li> <li>Proficiency in computer applications (MS Word, Excel, Outlook, PowerPoint, etc.); </li> <li>Demonstrated ability to maintain integrity in performing responsibility assigned; </li> <li> Proactive; independent worker; great team player; fast Learner; IT Literate: Interpersonal skill;</li> <li>Good Communication and negotiation skills; </li> <li> Has administrative and Time Management skills; </li> <li>Must have strong analytical, planning and people management skills; </li> <li>Ability to prepare clear and concise reports; </li> <li> Knowledge of UN and bilateral donor programming; and, </li> <li> Knowledge of financial rules and regulations. </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). </p> <p>For this position, fluency in English and Arabic is required (oral and written). </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. </p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 2</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <p> <strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p> <ul> <li> <strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li> <li> <strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li> <li> <strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li> <li> <strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li> <li> <strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings. </li> </ul> <p><br></p><ol> </ol><p><strong>Desired Candidate Profile</strong></p><strong>Required Qualifications and Experience</strong> <p> <strong>Education</strong> </p> <ul> <li>Master s degree in Civil Engineering, Architectural, Mechanical Engineering, or a related field from an accredited academic institution; or, Bachelor s degree in the above fields with two years of relevant professional experience.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <p>1- A minimum of two years relevant experience in Shelter and Settlements programming and Cash Based Interventions; </p> <p>2-Experience in liaising with governmental authorities, national/international institutions, United Nations agencies and non-governmental organisations; </p> <p>3- Experience in working with migrants, refugees, internally displaced persons, victims of trafficking and other vulnerable groups; </p> <p>4- Prior work experience with international humanitarian organizations, non-government or government institutions/organization in a multi-cultural setting is an advantage; </p> <p>5- Experience in a shelter and settlements projects and contract management as part of the Yemen response is an advantage; </p> <p>6- Experience with supervisory roles for tasks of a similar nature to this assignment; and, </p> <p>7- Experience in programme management, budgeting, reporting and record keeping. </p> <p> <strong>Skills</strong> </p> <ul> <li>In depth knowledge of the broad range of shelter, land and site coordination related subject <br>areas dealt with by the Organization; </li> <li>Proficiency in computer applications (MS Word, Excel, Outlook, PowerPoint, etc.); </li> <li>Demonstrated ability to maintain integrity in performing responsibility assigned; </li> <li> Proactive; independent worker; great team player; fast Learner; IT Literate: Interpersonal skill;</li> <li>Good Communication and negotiation skills; </li> <li> Has administrative and Time Management skills; </li> <li>Must have strong analytical, planning and people management skills; </li> <li>Ability to prepare clear and concise reports; </li> <li> Knowledge of UN and bilateral donor programming; and, </li> <li> Knowledge of financial rules and regulations. </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). </p> <p>For this position, fluency in English and Arabic is required (oral and written). </p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Supply <br></span><p>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.</p><br><br><br>About the role <br><p>As an Intern Customer Service (all genders), you will join our Heidelberg-based team, support German customers and gain hands-on experience across the full Order-to-Cash process. From order management and invoicing to post-sales support, you will play a key role in delivering seamless customer experience while collaborating with colleagues across Sales, Supply, and Finance. You will support daily operational activities, contribute to process excellence, and, following a structured onboarding period, gradually take ownership of your own customer portfolio. This is an exciting opportunity to develop your commercial, analytical, and communication skills in a fast-paced, international environment while making a meaningful impact from day one.</p><br><br><br>Your responsibilities <br><ul>
<li>Support the end-to-end Order-to-Cash process, ensuring accurate and timely management of customer orders in SAP.</li>
<li>Review and validate order details, including delivery dates, product information, EAN codes, and minimum order quantities, in close collaboration with customers and internal stakeholders.</li>
<li>Provide proactive support to customers and business partners during product launches, supply constraints, and other operational priorities.</li>
<li>Investigate and resolve quantity and pricing claims, ensuring accurate processing and follow-up within SAP.</li>
<li>Maintain customer and commercial data, including rebate information, while delivering high-quality support for customer enquiries.</li>
<li>Contribute to continuous improvement initiatives, leveraging KPIs and operational insights to enhance service excellence and efficiency.</li>
<li>Collaborate closely with cross-functional teams and, following onboarding, gradually take ownership of your own customer portfolio to help deliver outstanding customer experience.</li>
</ul><br><br>The experience we're looking for <br><ul>
<li>Currently pursuing a degree in Business Administration, Economics, Supply Chain, Logistics, International Business, or a related field.</li>
<li>Previous internship or practical experience in Customer Service, Supply Chain, Logistics, Administration, or a similar environment is an advantage.</li>
<li>Strong interest in Customer Service, business processes, data analysis, and customer communication.</li>
<li>Strong communication, collaboration, and stakeholder management skills, with the ability to build effective relationships across a diverse range of teams and functions.</li>
<li>A proactive and detail-oriented mindset, combined with strong analytical and problem-solving skills and the confidence to take ownership and work independently.</li>
<li>A collaborative team player who thrives in a fast-paced environment and is motivated to deliver excellent customer experience.</li>
<li>Proficiency in Excel; initial knowledge of SAP is considered a plus.</li>
<li>Fluent in English; German language skills are considered a strong advantage.</li>
</ul>
<br><br>The skills for success <br>Customer Focus, Strong Communication Skills, Collaboration, Teamwork, Attention to Detail, Problem Solving, Analytical Thinking, Proactivity.<br><br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<p><br></p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Senior Programme Coordinator (Protection) and the direct supervision of the Programme Manager (Protection), and in coordination with relevant programme, finance, procurement, logistics, resource management and field teams, the Programme Associate Protection will be responsible and accountable for supporting the effective operational, administrative, financial and procurement activities of Protection Unit across Yemen. The incumbent will contribute to timely project implementation, budget monitoring, procurement follow-up, documentation, reporting support, and compliance with IOM rules, donor requirements and applicable operational procedures.</p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Bachelor s degree in Business Administration, Finance, Accounting, Public Administration, Project Management, Social Sciences or a related field from an accredited academic institution with three years of relevant professional experience; or,</p> </li> <li>High School diploma with five years of relevant professional experience.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in administration, finance, procurement, logistics, project operations or programme support, preferably within the UN system, an international organisation or a humanitarian context;</p> </li> <li> <p>Experience in budget monitoring, expenditure tracking, payment processing, procurement follow-up and financial documentation;</p> </li> <li> <p>Experience coordinating with finance, procurement, logistics, field teams, partners and programme staff to support timely implementation of project activities;</p> </li> <li> <p>Experience maintaining accurate filing systems, audit documentation, project closure files and supporting records for donor-funded programmes; and,</p> </li> <li> <p> Experience supporting emergency or field-based humanitarian operations is an advantage. </p> <p> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Demonstrated ability to work under pressure, prioritise competing tasks, meet deadlines and maintain discretion in sensitive operational environments;</p> </li> <li> <p>Strong knowledge of administrative, financial, procurement and operational support procedures in humanitarian or development programmes;</p> </li> <li> <p>Ability to monitor budgets, track expenditures, identify financial variances and prepare accurate operational updates;</p> </li> <li> <p>Sound understanding of confidentiality, data protection, accountability and protection-sensitive handling of beneficiary-related documentation;</p> </li> <li> <p>Ability to coordinate effectively with internal support units, field offices, partners and service providers to resolve operational bottlenecks;</p> </li> <li> <p>Good command of Microsoft Office applications, particularly Excel, Word and Outlook; </p> </li> <li> <p>Good knowledge and experience with WAVE/ ORACLE system;</p> </li> <li> <p>Ability to prepare clear financial, administrative and operational trackers, summaries and updates for management review; and,</p> </li> <li> <p>Knowledge of donor-funded project implementation, procurement planning, payment processing, filing systems and audit preparedness.</p> <p> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p> <p>For this position, fluency in English and Arabic is required (oral and written).</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 1</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <p> <strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p> <ul> <li> <strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li> <li> <strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li> <li> <strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li> <li> <strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li> <li> <strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings. </li> </ul> <p><br></p><ol> </ol><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications and Experience</h4><p><strong>Education</strong></p><ul><li><p>Bachelor s degree in Business Administration, Finance, Accounting, Public Administration, Project Management, Social Sciences or a related field from an accredited academic institution with three years of relevant professional experience; or,</p></li><li>High School diploma with five years of relevant professional experience.</li></ul><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><strong>Experience</strong></p><ul><li><p>Experience in administration, finance, procurement, logistics, project operations or programme support, preferably within the UN system, an international organisation or a humanitarian context;</p></li><li><p>Experience in budget monitoring, expenditure tracking, payment processing, procurement follow-up and financial documentation;</p></li><li><p>Experience coordinating with finance, procurement, logistics, field teams, partners and programme staff to support timely implementation of project activities;</p></li><li><p>Experience maintaining accurate filing systems, audit documentation, project closure files and supporting records for donor-funded programmes; and,</p></li><li><p> Experience supporting emergency or field-based humanitarian operations is an advantage.</p><p></p></li></ul><p><strong>Skills</strong></p><ul><li><p>Demonstrated ability to work under pressure, prioritise competing tasks, meet deadlines and maintain discretion in sensitive operational environments;</p></li><li><p>Strong knowledge of administrative, financial, procurement and operational support procedures in humanitarian or development programmes;</p></li><li><p>Ability to monitor budgets, track expenditures, identify financial variances and prepare accurate operational updates;</p></li><li><p>Sound understanding of confidentiality, data protection, accountability and protection-sensitive handling of beneficiary-related documentation;</p></li><li><p>Ability to coordinate effectively with internal support units, field offices, partners and service providers to resolve operational bottlenecks;</p></li><li><p>Good command of Microsoft Office applications, particularly Excel, Word and Outlook; </p></li><li><p>Good knowledge and experience with WAVE/ ORACLE system;</p></li><li><p>Ability to prepare clear financial, administrative and operational trackers, summaries and updates for management review; and,</p></li><li><p>Knowledge of donor-funded project implementation, procurement planning, payment processing, filing systems and audit preparedness.</p><p></p></li></ul><p><strong>Languages</strong></p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p><p>For this position, fluency in English and Arabic is required (oral and written).</p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Supply <br>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.<br><br>About the role <br><span><strong>Please note: this position has a planned start date of January 1, 2027. Earlier start dates are not possible.</strong></span><br> </span><p>Seeking an opportunity where you can gain hand-on experience in Supply Chain Management?</p><br>
<p>As a <strong>Demand Planning Intern</strong> at Reckitt, you'll be actively supporting our Supply Team, supported by our great Demand Planning Team. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success. For this position we're looking for a great collaborator who is available for <strong>at least 6 months</strong> (ideally longer), working full-time.</p><br><br><br>Your responsibilities <br><ul>
<li>Support various operational facets of Demand & Supply Planning.</li>
<li>Actively participate in specific projects, offering innovative ideas and solutions.</li>
<li>Engage in data collection and analysis to enhance supply chain efficiency and effectiveness.</li>
<li>Assist with meticulous documentation and record-keeping for Supply Services ventures.</li>
<li>Collaborate with different departments to support multifaceted projects and broaden your scope within supply chain dynamics.</li>
<li>End-to-End Supply Chain Reports to align material planning with demand, optimizing stock levels and procurement timing.</li>
<li>Collaborate cross-functionally with supply colleagues, logistics, sales, marketing and external suppliers to ensure timely fulfillment.</li>
</ul><br><br>The experience we're looking for <br><ul>
<li>Excellent analytical process with a keen eye for detail and collaborative team spirit.</li>
<li>Proficient in Microsoft Office Suite and adaptable to learning new technology tools.</li>
<li>A proactive learner with a positive mindset keen to contribute to our Supply Chain Success Story.</li>
</ul><br><br>The skills for success <br>Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.<br><br>What we offer <br><ul>
<li>Great colleagues.</li>
<li>50% subsidy for the Deutschlandticket (Germany travel pass).</li>
<li>A modern office with good transport connections.</li>
<li>Subsidized meals in the canteen and free drinks.</li>
<li>Company events and sporting activities.</li>
</ul><br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt <br></span><p>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.</p><br> <p>Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</p><br><br><br>Marketing <br><p>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.</p><br> <p>Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.</p><br> <p>With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.</p><br> <p>With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.</p><br><br><br>About the role <br><p><span>The Global Marketing Intern will support both the </span><span>Global Activation & Innovation Marketing teams</span><span>, primarily focusing on project coordination, launch readiness, asset management, and cross-functional stakeholder follow-up across multiple innovation and </span><span>activation</span><span> projects. </span></p><br>
<p>This role is heavily execution-oriented and will play a critical part in ensuring smooth delivery of innovation launches, communication toolkits, eCommerce assets, commercialization processes, and market deployment activities. </p><br><br><br>Your responsibilities <br><p><strong>Project & Launch Coordination</strong> </p><br>
<ul>
<li>Track project milestones, timelines, and launch readiness activities across activation and innovation projects.</li>
<li>Coordinate with markets, factories, commercialization, R&D, and agency partners to gather updates and ensure timely delivery.</li>
<li>Maintain project trackers, monitor risks, and drive follow-up actions. </li>
</ul> <p><strong>Asset & Content Management</strong> </p><br>
<ul>
<li>Support development, approval, organization, and deployment of marketing assets across channels.</li>
<li>Manage asset naming conventions, OneSpot uploads, and asset library organization.</li>
<li>Coordinate agency deliverables and ensure adherence to timelines and processes. </li>
</ul> <p><strong>Market & Business Support</strong> </p><br>
<ul>
<li>Gather and consolidate market feedback, readiness updates, and business data.</li>
<li>Support with sample & merch management, shipment coordination, and deployment preparations.</li>
<li>Assist with portfolio tracking and performance reporting activities. </li>
</ul> <p><strong>Commercialization & Process Management</strong> </p><br>
<ul>
<li>Support operational processes including PDC, MPC, MDF, asset sheets, and Brandworks tracking.</li>
<li>Follow up on approvals and documentation across innovation projects.</li>
<li>Ensure project documentation and workflows remain up-to-date and aligned. </li>
<li><span>Support with coordination for market visits to the R&D Centre and production factory.</span></li>
</ul><br><br>The experience we're looking for <br><p>We are looking for a highly organized, proactive, and detail-oriented individual who is comfortable managing multiple workstreams and stakeholders simultaneously. </p><br> <p><strong>Key skills and capabilities</strong>: </p><br>
<ul>
<li>Strong project coordination and organizational skills.</li>
<li>Excellent attention to detail and follow-through.</li>
<li>Ability to manage multiple priorities in a fast-paced environment.</li>
<li>Strong communication and stakeholder management skills.</li>
<li>Confidence working with international teams and external agencies.</li>
<li>Currently pursuing or recently completed a degree in Marketing, Brand Management, Business, or a related field.</li>
<li>Proficiency in PowerPoint, Excel, Teams, and digital collaboration tools.</li>
</ul><br><br>The skills for success <br><p>Analytical skills, Presentation skills, Creativity, FMCG/Consumer Health Experience, Brand Management.</p><br><br><br>What we offer <br><p>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.</p><br>
<p>We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</p><br><br><br>Equality <br><p>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.</p><br>
<p>All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p><br><br><br><br>
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<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: Head of Operational Information Management TYPE OF CONTRACT/LEVEL: Consultancy Contract CSTI SUPERVISOR: D eputy Country Director - Operations UNIT/DIVISION: OIM DUTY STATION (City, Country): Aden, Yemen DURATION: 11 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The Operational Information Management and Performance Reporting (OIM&PR) function plays a critical role in creating and maintaining a common operational picture of WFP operations. With Country Offices (COs) reporting directly to the Deputy Executive Director and Chief Operating Officer (DED&COO), the need for a streamlined, coherent, and responsive flow of strategic and operational information is essential to stay ahead of the curve by preparing and responding to current and future emergencies in a changing humanitarian environment. Based in Country Offices, the OIM&PR function is responsible for coordinating, consolidating, and managing information flows to provide WFP leadership with a consistent, evidence-based operational picture, supporting informed decision-making, accountability, effective programme management, and coherent internal and external reporting while enhancing collaboration and information sharing between Country Offices and HQ. ACCOUNTABILITIES/RESPONSIBILITIES: (not all-inclusive, within delegated authority) Lead the production of Operational Information Management (OIM) products in line with established review and approval workflows. Products include but are not limited to situation reports for WFP and external audiences, donor reports, briefs, dashboards, Daily Operational Brief entries, proposals, talking points, among others. Manage other CO OIM staff, providing training, guidance, and other support as needed. Draft clear, concise, and audience-tailored analytical content to inform programme design and adaptation, management decision-making, advocacy, fundraising, and external engagement. Analyze the political, humanitarian and policy landscape pertaining to WFPs current and future responses, including donor policies, trends and preferences, to inform WFPs strategic information provision to key decision-makers. Collect, analyze and synthesize relevant information and data from media and local internal and external sources to build 'Essential Elements of Information', facilitate and maximize the exchange of information and data flows between functional area networks in WFP, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact. Coordinate information flows and reporting processes across relevant Country Office units and Headquarters counterparts, ensuring timely responses to information requests and quality assurance of reporting outputs. Take stock of and implement innovative improvements to OIM products, tools, systems, processes, and workflows to enhance information management, reporting quality, and operational efficiency. Additional Accountabilities that may be requested: Contribute to the Annual Country Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation and logistics functions to coordinate and ensure coherence and quality of information. Support donor reporting and proposal development with timely, validated information; Support the maintenance of a central repository of indicators, baselines, targets and achieve results to streamline reporting across grants in coordination with M&E and partnerships units. Collaborate with counterparts in other UN agencies and NGOs to ensure consistency in humanitarian information and to complement WFP analysis and information. Coordinate WFP inputs to monthly and ad-hoc submissions to relevant working groups (e.g., IACWG, Nutrition Cluster, Food Security Cluster) meeting publication deadlines and engage proactively in relevant IM-related meetings. Provide reporting and Information Management guidance to OIM officers at CO level and provide analytical and technical support in streamlining reporting tasks. Contribute to the enhancement of the capacity of WFP staff and partners to effectively manage operational information and performance reporting through assisting in the delivery of the OIM & PR training on core competencies. Contribute to the development and maintenance of knowledge management systems and information repositories, ensuring effective archiving of key programmatic documents, systematic documentation of best practices and lessons learned, and easy access to strategic information products for evidence-based decision-making. Provide administrative support to the OIM unit and/or the relevant Division, as needed. </p><p><strong>Desired Candidate Profile</strong></p><p>Advanced University degree in International Relations, Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.</p><p>3 years or more of postgraduate professional years or more of postgraduate professional experience in a relevant field of work, with a background and interest in international humanitarian development, information management or reporting.</p><p>Fluency (level C) in English is a requirement. Intermediate knowledge (level B) of Arabic is an advantage, but not a requirement.</p>
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