Sales Coordinator Jobs - sanaa Yemen

<p>A highly receptive technical support employee who is proficient in using computers and the internet, with a passion for technology, a proactive spirit, and continuous follow-up skills.</p><p>Important Note: The employee will be fully trained on the company's systems after hiring.&nbsp;</p><p>Tasks and Responsibilities: Providing technical support to customers and resolving daily technical issues quickly and effectively.&nbsp;</p><p>Training customers on how to use the company's systems and explaining procedures in a simplified manner.&nbsp;</p><p>Preparing daily reports on completed tasks, collecting customer feedback, and submitting suggestions for improvement.</p><p>&nbsp;</p><p><strong>Requirements&nbsp;</strong></p><p>Fast learner and trainee, with a commitment to work procedures and regulations.</p><p>Excellent computer, internet, and system/software handling skills.&nbsp;</p><p>Excellent technical comprehension and the ability to solve problems quickly.</p><p>Active and proactive, with a passion for the technology field and professional development. Patience and tolerance in dealing with customers and following up without boredom.</p><p>High organizational skills, communication skills, and the ability to provide clear explanations.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Supply​ <br></span><p>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.</p><br><br><br>About the role <br><p>As an Intern Customer Service (all genders), you will join our Heidelberg-based team, support German customers and gain hands-on experience across the full Order-to-Cash process. From order management and invoicing to post-sales support, you will play a key role in delivering seamless customer experience while collaborating with colleagues across Sales, Supply, and Finance.&nbsp;You will support daily operational activities, contribute to process excellence, and, following a structured onboarding period, gradually take ownership of your own customer portfolio. This is an exciting opportunity to develop your commercial, analytical, and communication skills in a fast-paced, international environment while making a meaningful impact from day one.</p><br><br><br>Your responsibilities <br><ul> <li>Support the end-to-end Order-to-Cash process, ensuring accurate and timely management of customer orders in SAP.</li> <li>Review and validate order details, including delivery dates, product information, EAN codes, and minimum order quantities, in close collaboration with customers and internal stakeholders.</li> <li>Provide proactive support to customers and business partners during product launches, supply constraints, and other operational priorities.</li> <li>Investigate and resolve quantity and pricing claims, ensuring accurate processing and follow-up within SAP.</li> <li>Maintain customer and commercial data, including rebate information, while delivering high-quality support for customer enquiries.</li> <li>Contribute to continuous improvement initiatives, leveraging KPIs and operational insights to enhance service excellence and efficiency.</li> <li>Collaborate closely with cross-functional teams and, following onboarding, gradually take ownership of your own customer portfolio to help deliver outstanding customer experience.</li> </ul><br><br>The experience we're looking for <br><ul> <li>Currently pursuing a degree in Business Administration, Economics, Supply Chain, Logistics, International Business, or a related field.</li> <li>Previous internship or practical experience in Customer Service, Supply Chain, Logistics, Administration, or a similar environment is an advantage.</li> <li>Strong interest in Customer Service, business processes, data analysis, and customer communication.</li> <li>Strong communication, collaboration, and stakeholder management skills, with the ability to build effective relationships across a diverse range of teams and functions.</li> <li>A proactive and detail-oriented mindset, combined with strong analytical and problem-solving skills and the confidence to take ownership and work independently.</li> <li>A collaborative team player who thrives in a fast-paced environment and is motivated to deliver excellent customer experience.</li> <li>Proficiency in Excel; initial knowledge of SAP is considered a plus.</li> <li>Fluent in English; German language skills are considered a strong advantage.</li> </ul> <br><br>The skills for success <br>Customer Focus, Strong Communication Skills, Collaboration, Teamwork, Attention to Detail, Problem Solving, Analytical Thinking, Proactivity.<br><br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </div>

<p><br></p> <p> <strong>Organizational Context and Scope</strong> </p> <p>Under the overall supervision of the Senior Programme Coordinator (Protection) and the direct supervision of the Programme Manager (Protection), and in coordination with relevant programme, finance, procurement, logistics, resource management and field teams, the Programme Associate Protection will be responsible and accountable for supporting the effective operational, administrative, financial and procurement activities of Protection Unit across Yemen. The incumbent will contribute to timely project implementation, budget monitoring, procurement follow-up, documentation, reporting support, and compliance with IOM rules, donor requirements and applicable operational procedures.</p> <p> <strong>Required Qualifications and Experience</strong> </p> <p> <strong>Education</strong> </p> <ul> <li> <p>Bachelor s degree in Business Administration, Finance, Accounting, Public Administration, Project Management, Social Sciences or a related field from an accredited academic institution with three years of relevant professional experience; or,</p> </li> <li>High School diploma with five years of relevant professional experience.</li> </ul> <p>Accredited Universities are those listed in the UNESCO World Higher Education Database. </p> <p> <strong>Experience</strong> </p> <ul> <li> <p>Experience in administration, finance, procurement, logistics, project operations or programme support, preferably within the UN system, an international organisation or a humanitarian context;</p> </li> <li> <p>Experience in budget monitoring, expenditure tracking, payment processing, procurement follow-up and financial documentation;</p> </li> <li> <p>Experience coordinating with finance, procurement, logistics, field teams, partners and programme staff to support timely implementation of project activities;</p> </li> <li> <p>Experience maintaining accurate filing systems, audit documentation, project closure files and supporting records for donor-funded programmes; and,</p> </li> <li> <p> Experience supporting emergency or field-based humanitarian operations is an advantage. </p> <p> </p> </li> </ul> <p> <strong>Skills</strong> </p> <ul> <li> <p>Demonstrated ability to work under pressure, prioritise competing tasks, meet deadlines and maintain discretion in sensitive operational environments;</p> </li> <li> <p>Strong knowledge of administrative, financial, procurement and operational support procedures in humanitarian or development programmes;</p> </li> <li> <p>Ability to monitor budgets, track expenditures, identify financial variances and prepare accurate operational updates;</p> </li> <li> <p>Sound understanding of confidentiality, data protection, accountability and protection-sensitive handling of beneficiary-related documentation;</p> </li> <li> <p>Ability to coordinate effectively with internal support units, field offices, partners and service providers to resolve operational bottlenecks;</p> </li> <li> <p>Good command of Microsoft Office applications, particularly Excel, Word and Outlook; </p> </li> <li> <p>Good knowledge and experience with WAVE/ ORACLE system;</p> </li> <li> <p>Ability to prepare clear financial, administrative and operational trackers, summaries and updates for management review; and,</p> </li> <li> <p>Knowledge of donor-funded project implementation, procurement planning, payment processing, filing systems and audit preparedness.</p> <p> </p> </li> </ul> <p> <strong>Languages</strong> </p> <p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p> <p>For this position, fluency in English and Arabic is required (oral and written).</p> <p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p> <p> <strong>Required Competencies</strong> </p> <p>IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p> <p> <strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p> <ul> <li> <strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li> <li> <strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li> <li> <strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li> <li> <strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li> <li> <strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li> </ul> <p> <strong>Core Competencies</strong> behavioural indicators Level 1</p> <ul> <li> <strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li> <li> <strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li> <li> <strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li> <li> <strong>Accountability</strong>: Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li> <li> <strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li> </ul> <p> <strong>Managerial Competencies</strong> behavioural indicators Level 2, if with direct reports</p> <ul> <li> <strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li> <li> <strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li> <li> <strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li> <li> <strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li> <li> <strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings. </li> </ul> <p><br></p><ol> </ol><p><strong>Desired Candidate Profile</strong></p><h4>Required Qualifications and Experience</h4><p><strong>Education</strong></p><ul><li><p>Bachelor s degree in Business Administration, Finance, Accounting, Public Administration, Project Management, Social Sciences or a related field from an accredited academic institution with three years of relevant professional experience; or,</p></li><li>High School diploma with five years of relevant professional experience.</li></ul><p>Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p><strong>Experience</strong></p><ul><li><p>Experience in administration, finance, procurement, logistics, project operations or programme support, preferably within the UN system, an international organisation or a humanitarian context;</p></li><li><p>Experience in budget monitoring, expenditure tracking, payment processing, procurement follow-up and financial documentation;</p></li><li><p>Experience coordinating with finance, procurement, logistics, field teams, partners and programme staff to support timely implementation of project activities;</p></li><li><p>Experience maintaining accurate filing systems, audit documentation, project closure files and supporting records for donor-funded programmes; and,</p></li><li><p> Experience supporting emergency or field-based humanitarian operations is an advantage.</p><p></p></li></ul><p><strong>Skills</strong></p><ul><li><p>Demonstrated ability to work under pressure, prioritise competing tasks, meet deadlines and maintain discretion in sensitive operational environments;</p></li><li><p>Strong knowledge of administrative, financial, procurement and operational support procedures in humanitarian or development programmes;</p></li><li><p>Ability to monitor budgets, track expenditures, identify financial variances and prepare accurate operational updates;</p></li><li><p>Sound understanding of confidentiality, data protection, accountability and protection-sensitive handling of beneficiary-related documentation;</p></li><li><p>Ability to coordinate effectively with internal support units, field offices, partners and service providers to resolve operational bottlenecks;</p></li><li><p>Good command of Microsoft Office applications, particularly Excel, Word and Outlook; </p></li><li><p>Good knowledge and experience with WAVE/ ORACLE system;</p></li><li><p>Ability to prepare clear financial, administrative and operational trackers, summaries and updates for management review; and,</p></li><li><p>Knowledge of donor-funded project implementation, procurement planning, payment processing, filing systems and audit preparedness.</p><p></p></li></ul><p><strong>Languages</strong></p><p>All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).</p><p>For this position, fluency in English and Arabic is required (oral and written).</p><p>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Supply​ <br>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.<br><br>About the role <br><span><strong>Please note: this position has a planned start date of January 1, 2027. Earlier start dates are not possible.</strong></span><br> </span><p>Seeking an opportunity where you can gain hand-on experience in Supply Chain Management?</p><br> <p>As a&nbsp;<strong>Demand Planning Intern</strong>&nbsp;at Reckitt, you'll be actively supporting our Supply Team, supported by our great Demand Planning Team. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success. For this position we're looking for a great collaborator who is available for&nbsp;<strong>at least 6 months</strong>&nbsp;(ideally longer), working full-time.</p><br><br><br>Your responsibilities <br><ul> <li>Support various operational facets of Demand &amp; Supply Planning.</li> <li>Actively participate in specific projects, offering innovative ideas and solutions.</li> <li>Engage in data collection and analysis to enhance supply chain efficiency and effectiveness.</li> <li>Assist with meticulous documentation and record-keeping for Supply Services ventures.</li> <li>Collaborate with different departments to support multifaceted projects and broaden your scope within supply chain dynamics.</li> <li>End-to-End Supply Chain Reports to align material planning with demand, optimizing stock levels and procurement timing.</li> <li>Collaborate cross-functionally with supply colleagues, logistics, sales, marketing and external suppliers to ensure timely fulfillment.</li> </ul><br><br>The experience we're looking for <br><ul> <li>Excellent analytical process with a keen eye for detail and collaborative team spirit.</li> <li>Proficient in Microsoft Office Suite and adaptable to learning new technology tools.</li> <li>A proactive learner with a positive mindset keen to contribute to our Supply Chain Success Story.</li> </ul><br><br>The skills for success <br>Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.<br><br>What we offer <br><ul> <li>Great colleagues.</li> <li>50% subsidy for the Deutschlandticket (Germany travel pass).</li> <li>A modern office with good transport connections.</li> <li>Subsidized meals in the canteen and free drinks.</li> <li>Company events and sporting activities.</li> </ul><br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br></span><p>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.</p><br> <p>Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</p><br><br><br>​Marketing​ <br><p>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.</p><br> <p>Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.</p><br> <p>With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&amp;D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.</p><br> <p>With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.</p><br><br><br>About the role <br><p><span>The Global Marketing Intern will support both the </span><span>Global Activation &amp; Innovation Marketing teams</span><span>, primarily focusing on project coordination, launch readiness, asset management, and cross-functional stakeholder follow-up across multiple innovation and </span><span>activation</span><span> projects. </span></p><br> <p>This role is heavily execution-oriented and will play a critical part in ensuring smooth delivery of innovation launches, communication toolkits, eCommerce assets, commercialization processes, and market deployment activities.&nbsp;</p><br><br><br>Your responsibilities <br><p><strong>Project &amp; Launch Coordination</strong>&nbsp;</p><br> <ul> <li>Track project milestones, timelines, and launch readiness activities across activation and innovation projects.</li> <li>Coordinate with markets, factories, commercialization, R&amp;D, and agency partners to gather updates and ensure timely delivery.</li> <li>Maintain project trackers, monitor risks, and drive follow-up actions.&nbsp;</li> </ul> <p><strong>Asset &amp; Content Management</strong>&nbsp;</p><br> <ul> <li>Support development, approval, organization, and deployment of marketing assets across channels.</li> <li>Manage asset naming conventions, OneSpot uploads, and asset library organization.</li> <li>Coordinate agency deliverables and ensure adherence to timelines and processes.&nbsp;</li> </ul> <p><strong>Market &amp; Business Support</strong>&nbsp;</p><br> <ul> <li>Gather and consolidate market feedback, readiness updates, and business data.</li> <li>Support with sample &amp; merch management, shipment coordination, and deployment preparations.</li> <li>Assist with portfolio tracking and performance reporting activities. &nbsp;</li> </ul> <p><strong>Commercialization &amp; Process Management</strong>&nbsp;</p><br> <ul> <li>Support operational processes including PDC, MPC, MDF, asset sheets, and Brandworks tracking.</li> <li>Follow up on approvals and documentation across innovation projects.</li> <li>Ensure project documentation and workflows remain up-to-date and aligned.&nbsp;</li> <li><span>Support with coordination for market visits to the R&amp;D Centre and production factory.</span></li> </ul><br><br>The experience we're looking for <br><p>We are looking for a highly organized, proactive, and detail-oriented individual who is comfortable managing multiple workstreams and stakeholders simultaneously.&nbsp;</p><br> <p><strong>Key skills and capabilities</strong>:&nbsp;</p><br> <ul> <li>Strong project coordination and organizational skills.</li> <li>Excellent attention to detail and follow-through.</li> <li>Ability to manage multiple priorities in a fast-paced environment.</li> <li>Strong communication and stakeholder management skills.</li> <li>Confidence working with international teams and external agencies.</li> <li>Currently pursuing or recently completed a degree in Marketing, Brand Management, Business, or a related field.</li> <li>Proficiency in PowerPoint, Excel, Teams, and digital collaboration tools.</li> </ul><br><br>The skills for success <br><p>Analytical skills, Presentation skills, Creativity, FMCG/Consumer Health Experience, Brand Management.</p><br><br><br>What we offer <br><p>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.</p><br> <p>We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</p><br><br><br>Equality <br><p>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.</p><br> <p>All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</p><br><br><br><br> </div>

<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: Head of Operational Information Management TYPE OF CONTRACT/LEVEL: Consultancy Contract CSTI SUPERVISOR: D eputy Country Director - Operations UNIT/DIVISION: OIM DUTY STATION (City, Country): Aden, Yemen DURATION: 11 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The Operational Information Management and Performance Reporting (OIM&amp;PR) function plays a critical role in creating and maintaining a common operational picture of WFP operations. With Country Offices (COs) reporting directly to the Deputy Executive Director and Chief Operating Officer (DED&amp;COO), the need for a streamlined, coherent, and responsive flow of strategic and operational information is essential to stay ahead of the curve by preparing and responding to current and future emergencies in a changing humanitarian environment. Based in Country Offices, the OIM&amp;PR function is responsible for coordinating, consolidating, and managing information flows to provide WFP leadership with a consistent, evidence-based operational picture, supporting informed decision-making, accountability, effective programme management, and coherent internal and external reporting while enhancing collaboration and information sharing between Country Offices and HQ. ACCOUNTABILITIES/RESPONSIBILITIES: (not all-inclusive, within delegated authority) Lead the production of Operational Information Management (OIM) products in line with established review and approval workflows. Products include but are not limited to situation reports for WFP and external audiences, donor reports, briefs, dashboards, Daily Operational Brief entries, proposals, talking points, among others. Manage other CO OIM staff, providing training, guidance, and other support as needed. Draft clear, concise, and audience-tailored analytical content to inform programme design and adaptation, management decision-making, advocacy, fundraising, and external engagement. Analyze the political, humanitarian and policy landscape pertaining to WFPs current and future responses, including donor policies, trends and preferences, to inform WFPs strategic information provision to key decision-makers. Collect, analyze and synthesize relevant information and data from media and local internal and external sources to build 'Essential Elements of Information', facilitate and maximize the exchange of information and data flows between functional area networks in WFP, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact. Coordinate information flows and reporting processes across relevant Country Office units and Headquarters counterparts, ensuring timely responses to information requests and quality assurance of reporting outputs. Take stock of and implement innovative improvements to OIM products, tools, systems, processes, and workflows to enhance information management, reporting quality, and operational efficiency. Additional Accountabilities that may be requested: Contribute to the Annual Country Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring &amp; evaluation and logistics functions to coordinate and ensure coherence and quality of information. Support donor reporting and proposal development with timely, validated information; Support the maintenance of a central repository of indicators, baselines, targets and achieve results to streamline reporting across grants in coordination with M&amp;E and partnerships units. Collaborate with counterparts in other UN agencies and NGOs to ensure consistency in humanitarian information and to complement WFP analysis and information. Coordinate WFP inputs to monthly and ad-hoc submissions to relevant working groups (e.g., IACWG, Nutrition Cluster, Food Security Cluster) meeting publication deadlines and engage proactively in relevant IM-related meetings. Provide reporting and Information Management guidance to OIM officers at CO level and provide analytical and technical support in streamlining reporting tasks. Contribute to the enhancement of the capacity of WFP staff and partners to effectively manage operational information and performance reporting through assisting in the delivery of the OIM &amp; PR training on core competencies. Contribute to the development and maintenance of knowledge management systems and information repositories, ensuring effective archiving of key programmatic documents, systematic documentation of best practices and lessons learned, and easy access to strategic information products for evidence-based decision-making. Provide administrative support to the OIM unit and/or the relevant Division, as needed.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Advanced University degree in International Relations, Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.</p><p>3 years or more of postgraduate professional years or more of postgraduate professional experience in a relevant field of work, with a background and interest in international humanitarian development, information management or reporting.</p><p>Fluency (level C) in English is a requirement. Intermediate knowledge (level B) of Arabic is an advantage, but not a requirement.</p>