Logistics Manager Jobs in Yemen
74 Jobs Found
<h2 class="h5">Job description</h2>
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<p><b>Who We Are</b></p><br><br><br><p>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdonglogistics.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><br><br><p><span>Fully responsible for the daily management of delivery station:</span><br><span>1. Build the in-house delivery station team, dynamically adjust the personnel structure, and provide training and empowerment for delivery station supervisors.</span><br><span>2. Be responsible for the onboarding, assessment and experience management of DSP suppliers at the station, and evaluate and provide feedback on service provider iteration suggestions.</span><br><span>3. Take charge of the daily standardized 6S management of the station to ensure that the office and operation environment meet the company’s requirements.</span><br><span>4. Formulate periodic optimization strategies based on various station performance metrics such as delivery success rate and re-delivery rate.</span><br><span>5. Manage the daily external relationship maintenance and exception handling of the station (including interactions with landlords, property management and relevant government departments).</span><br><span>6. Handle and report operation-related abnormalities in a timely manner.</span></p><br><br><br><p><i>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Supply <br>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.<br><br>About the role <br></span><p>Embark on a transformative journey with Reckitt by becoming an Intern Logistics for our Supply Services department. In this role, you will dive into the world of Logistic and be at the forefront of operational innovation in our thriving Logistic / Supply Team. This opportunity is perfect for those who are eager to learn, grow, and explore the intricacies of supply chain management in a real-world setting. If you have a passion for embracing challenges and making an impact, we invite you to apply and help us pave the way to a healthier future.</p><br><br><br>Your responsibilities <br><ul>
<li>Support various operational facets of the Supply Services team including warehouses, logistics, and factory.</li>
<li>Actively participate in various different projects, offering innovative ideas and solutions.</li>
<li>Engage in data collection and analysis to enhance supply chain efficiency and effectiveness.</li>
<li>Assist with meticulous documentation and record-keeping for Supply Services ventures.</li>
<li>Collaborate with different departments to support multifaceted projects and broaden your scope within supply chain dynamics.</li>
</ul><br><br>The experience we're looking for <br><ul>
<li>Currently pursuing or recently completed a degree in Supply Chain Management, Logistics, Economics, Engineering, Computer Science, or a related field</li>
<li>Previous experience (internships or academic projects) in FMCG or a large international company is a plus</li>
<li>Demonstrated interest in Supply chain management, logistics</li>
<li>Proficient in Microsoft Office Suite (particularly Excel) and eager to learn new digital tools</li>
<li>Fluent in English (mandatory); German is a strong plus</li>
<li>Strong organizational skills with the ability to manage priorities and work under tight deadlines</li>
<li>Proactive, fast learner with a positive mindset and a strong willingness to contribute</li>
</ul><br><br>The skills for success <br><p>Logistics Management, Supply Chain Management, Productivity Management, Data Analytics, Collaboration and partnership building.</p><br><br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Who We Are</b></p><br><br><br><p>At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.</p><br><br><br><p><b>Our Global Reach</b></p><br><br><br><p>JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.</p><br><br><br><p>Learn more about who we are and what we do: <span><u>https://www.jingdonglogistics.com/</u></span></p><br><br><br><p><b>What We Offer</b></p><br><br><br><p>Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.</p><br><br><br><p><b>About The Team</b></p><br><br><br><p>You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.</p><br><br><br><br><br><p><span>Fully responsible for the daily management of delivery station:</span><br><span>1. Build the in-house delivery station team, dynamically adjust the personnel structure, and provide training and empowerment for delivery station supervisors.</span><br><span>2. Be responsible for the onboarding, assessment and experience management of DSP suppliers at the station, and evaluate and provide feedback on service provider iteration suggestions.</span><br><span>3. Take charge of the daily standardized 6S management of the station to ensure that the office and operation environment meet the company’s requirements.</span><br><span>4. Formulate periodic optimization strategies based on various station performance metrics such as delivery success rate and re-delivery rate.</span><br><span>5. Manage the daily external relationship maintenance and exception handling of the station (including interactions with landlords, property management and relevant government departments).</span><br><span>6. Handle and report operation-related abnormalities in a timely manner.</span></p><br><br><br><p><i>At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.</i></p><br><br><br><p><b>Ready to apply?</b></p><br><br><br><p>Take the next step in your career, apply now and explore the opportunities we have to offer.</p><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>Yemen’s protracted conflict has significantly weakened public institutions, disrupted governance systems, and reduced the state’s ability to deliver essential public services. Since 2015, the country has experienced severe economic contraction, institutional fragmentation, and declining public sector capacity, further exacerbating vulnerabilities across key sectors.</p><br> <p>Public institutions under the Internationally Recognized Government (IRG) continue to face major challenges, including weakened governance systems, limited institutional capacity, fragmented administrative structures, and increasing fiscal pressures. These challenges have affected the government’s ability to deliver services efficiently, implement reforms, and respond to evolving development priorities.</p><br> <p>Critical public systems—including public administration, statistical systems, public financial management (PFM), human resource management (HRM), and institutional coordination mechanisms—require substantial modernization to improve efficiency, transparency, accountability, and service delivery. Existing systems remain fragmented, largely manual, and constrained by outdated processes, weak infrastructure, and limited technical capacity.</p><br> <p>In response to these challenges, UNDP is implementing the project “Modernizing Public Institutions and Systems in Yemen (MPISY)” to support institutional strengthening and systems modernization across key government functions. The project aims to enhance institutional effectiveness, improve governance systems, strengthen public sector performance, and support sustainable capacity development toward increased national ownership and resilience.</p><br> <p>The project contributes to strengthening public institutions and enabling more effective, accountable, and responsive governance in Yemen.</p><br> <p><strong>Position Purpose</strong></p><br> <p>The Project Manager will lead the overall implementation, management, and coordination of the project “Modernizing Public Institutions and Systems in Yemen (MPISY).”The incumbent will report directly to the UNDP Programme Manager / Governance Team Leader and will be responsible for providing strategic, technical, and operational leadership to ensure successful project delivery.</p><br> <p>The Project Manager will work closely with government institutions, implementing partners, development partners, and relevant stakeholders to ensure coordinated implementation of project activities. This includes engagement with key ministries, public institutions, technical counterparts, and development partners supporting governance and institutional reform in Yemen.</p><br> <p>The Project Manager will oversee project personnel, consultants, and technical experts and ensure effective coordination across all project components, including institutional strengthening, systems modernization, capacity development, and governance reforms.</p><br> <p>The role requires strong leadership, stakeholder engagement, and adaptive management to deliver results in a complex and fragile operating environment.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>1.) Provide strategic direction to the Project Team for efficient implementation of activities:<br> • Provide overall strategic leadership and direction to the project team to ensure effective and timely implementation of project activities in line with project objectives, results framework, and workplans.<br> • Lead strategic planning and ensure alignment of project implementation with UNDP corporate priorities, donor requirements, and national development priorities.<br> • Translate project goals into clear operational priorities, deliverables, and implementation milestones.<br> • Ensure effective coordination and integration across project components to maximize synergies and efficiency.<br> • Promote results-based management and ensure timely identification and resolution of implementation bottlenecks.<br> • Foster a collaborative, high-performing, and solution-oriented team environment that promotes accountability, innovation, and continuous improvement.<br> </p><br> <p>2.) Oversee and manage the project on a day-to-day basis, including achievement of financial and substantive targets and results, in line with corporate standards and guidance: <br> • Lead day-to-day management of the project, ensuring delivery of outputs and achievement of project targets within approved timelines and budgets.<br> • Develop, implement, and monitor annual work plans, procurement plans, budgets, and activity schedules.<br> • Ensure compliance with UNDP rules, regulations, policies, procedures, and donor requirements.<br> • Monitor project expenditures and ensure efficient utilization of financial resources.<br> • Oversee procurement, contract management, and project operational processes.<br> • Supervise project staff, consultants, and technical experts and ensure quality performance and delivery.<br> • Identify and mitigate operational, programmatic, fiduciary, and contextual risks affecting project implementation.<br> • Ensure accurate and timely reporting on project progress, results, risks, and challenges. <br> </p><br> <p>3.) Build and manage partnerships:<br> • Establish and maintain strong working relationships with government institutions, development partners, donors, implementing partners, and other stakeholders.<br> • Promote strategic partnerships to enhance project implementation, sustainability, and impact.<br> • Facilitate coordination and collaboration among relevant stakeholders to ensure alignment and complementarity of interventions.<br> • Represent the project in meetings, consultations, and coordination forums as required.<br> • Support policy dialogue and strengthen institutional collaboration on governance and systems reform.<br> </p><br> <p>4.) Facilitate knowledge management and sharing:<br> • Promote effective knowledge management and institutional learning within the project.<br> • Document lessons learned, best practices, and key achievements to support adaptive management and continuous improvement.<br> • Facilitate knowledge sharing among project stakeholders, partners, and relevant institutions.<br> • Ensure project knowledge products, reports, and technical outputs are well documented and disseminated appropriately.<br> • Support institutionalization of knowledge and sustainability of project results.<br> </p><br> <p>5.) Support and advise on elaboration of resilience-building initiatives of UNDP and Gender Equality and Women’s Empowerment: <br> • Support the design and implementation of resilience-building initiatives within the broader UNDP programme framework.<br> • Ensure project interventions contribute to strengthening institutional resilience, governance effectiveness, and sustainable recovery.<br> • Promote integrated approaches that support long-term resilience, capacity development, and sustainable development outcomes.<br> • Identify opportunities for synergies and complementarities with other UNDP programmes and initiatives.<br> • Ensure gender equality and women’s empowerment principles are integrated into project planning, implementation, monitoring, and reporting.<br> • Promote inclusive approaches that ensure meaningful participation of women and vulnerable groups in project activities.<br> • Support gender-responsive programming and contribute to equitable access to project benefits and opportunities.<br> • Ensure project interventions contribute to advancing inclusion, equality, and non-discrimination.<br> </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization <br> Supervisory/Managerial Responsibilities Manage and supervise Project Coordinator<br> Operations Officer <br> Procurement Specialist</p><br> <p><strong>Competencies</strong></p><br> <ul> <li><span><strong>Core Competencies:</strong></span></li> </ul> <p><span><strong>Achieve Results: </strong>LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact</span></p><br> <p><span><strong>Think Innovatively: </strong>LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems</span></p><br> <p><span><strong>Learn Continuously: </strong>LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences</span></p><br> <p><span><strong>Adapt with Agility: </strong>LEVEL 3: Proactively initiate and champion change, manage multiple competing demands</span></p><br> <p><span><strong>Act with Determination: </strong>LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results</span></p><br> <p><span><strong>Engage and Partner: </strong>LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration</span></p><br> <p><span><strong>Enable Diversity and Inclusion: </strong>LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity</span></p><br> <ul> <li><span><strong>Cross-Functional & Technical competencies:</strong></span></li> </ul> <p><strong>Business Direction and Strategy-System Thinking:</strong> Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</p><br> <p><strong>Business Direction & Strategy Strategic Thinking: </strong>Ability to develop effective strategies and prioritized plans in line with UNDP’s objectives, based on the systemic analysis of challenges, potential risks and opportunities; linking the vision to reality on the ground, and creating tangible solutions; <br> Ability to leverage learning from a variety of sources to anticipate and respond to future trends; to demonstrate foresight in order to model what future developments and possible ways forward look like for UNDP.</p><br> <p><strong>Business Direction & Strategy & Effective Decision Making:</strong>Take decisions in a timely and efficient manner in line with one's authority, area of expertise and <br> resources and take into consideration potential wider implications. </p><br> <p><strong>Business Development & UNDP Representation:</strong> Effectively represent and advocate for UNDP, its values, mission, work, and positions with various constituencies/audiences, shares UNDP knowledge and activities. </p><br> <p><strong>Business Management & Results-based Management:</strong> Ability to manage the implementation of strategies, programmes, and projects with a focus at improved performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools. </p><br> <p><strong>Audit & Investigation - General Financial and Managerial Accounting and Finance key concepts:</strong> Key concepts and principles of financial accounting, interpret financial analysis, managerial accounting, etc.</p><br> <p><strong>Audit & Investigation - Audit Fraud awareness and investigation techniques:</strong> Basic knowledge to understand the foundations of fraud, how to detect red flags and conduct initial fact findings</p><br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>An advanced university degree (Master’s degree or equivalent) in Economics, Public Administration, Public Finance, Development Studies, or a related field is required. Or </li> <li>A first-level university degree (Bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree. </li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>A minimum of seven (7) years (with a Master’s degree) or nine (9) years (with a Bachelor’s degree) of progressively responsible experience in the area of project management is required. </li> <li>At least 2 years of experience overseeing complex, multi-stakeholder initiatives is required</li> <li>Proven experience in managing complex, multi-component development projects, preferably in fragile and conflict-affected settings is required.</li> <li>Demonstrated experience in one or more of the following areas is required:</li> <li>Public Financial Management (PFM)</li> <li>Statistical systems and data management</li> <li>Human Resource Management (HRM) systems</li> <li>Public sector modernization and institutional reform</li> <li>Extensive experience in interacting with senior officials of government agencies in crisis countries, including Ministers is desired. </li> <li>Experience in project implementation, monitoring, and results-based management isdesired. </li> <li>Experience in financial management, procurement oversight, and operational management of development projectsis desired. </li> <li>Experience working with UNDP, World Bank, UN agencies, or other international development organizations desired. </li> <li>Previous experience in Yemen or similar fragile contexts is an asset. </li> <li>Experience and strong knowledge of governance, institutional strengthening, and public sector reform is desirable. </li> <li>Proven experience and good understanding of public administration systems and institutional development is desirable. </li> <li>Proven ability to work effectively in complex, politically sensitive, and rapidly changing environments is desired.</li> </ul> <p><strong>Languages:</strong></p><br> <p>• Fluency in English is required. <br> • Knowledge of another UN language would be an asset.<br> </p><br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Human Resources Manager to join our Yemen team. This is a country-based position in Aden, Yemen, with approximately 30% travel. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. This role is classified as requiring standard pre-employment checks and enhanced due diligence checks. About Relief International Relief International is an international non-profit organization that partners with communities impacted by conflict, climate change and disaster to save lives, build greater resilience and promote long-term health and wellbeing. We work in countries across Africa, Asia, and the Middle East, providing Health and Nutrition, WASH (Water, Sanitation, and Hygiene), Education and Livelihoods programming that creates the foundation for community resilience. About the Opportunity The Human Resources Manager will lead the delivery of HR services across Relief International s Yemen programme, ensuring compliance with organizational policies, local labour laws and HR best practice. Reporting to the Country Director and working closely with programme managers, department leads and the Regional HR team, this role will drive effective recruitment, employee relations, workforce planning and HR policy implementation to support a high-performing and engaged workforce. Your Responsibilities This role includes the following responsibilities. • Lead and oversee day-to-day HR operations, ensuring compliance with RI policies, procedures and national labour legislation. • Support workforce planning and recruitment activities, ensuring transparent, timely and efficient hiring processes across the country programme. • Provide expert advice and guidance to managers and staff on HR policies, employee relations and people management matters. • Manage employee lifecycle processes, including contracts, promotions, transfers, disciplinary actions, staff separation and personnel record management. • Ensure consistent implementation of HR policies and staff onboarding processes across the programme, including travel to programme locations as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You will bring the following experience and skills. • Bachelor s degree in Human Resources, Business Administration, Management or another relevant field. • Substantial proven experience in human resources management, recruitment, employee relations and HR administration. • Strong knowledge of HR policies, employment legislation and HR best practices, ideally within humanitarian or non-profit environments. • Experience supporting recruitment, performance management, contract administration and staff engagement processes. • Excellent interpersonal, communication and stakeholder management skills, with the ability to build positive working relationships across diverse teams. • Strong organizational skills, attention to detail and the ability to work independently while managing multiple priorities and deadlines. • Knowledge of the Yemen labour context and local employment regulations is highly desirable. Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are currently recruiting a Program Manager (Health and Nutrition) to join our Yemen team. This is a country-based position in Aden, Yemen, with approximately 25% travel. At Relief International, we are committed to building a representative, inclusive and authentic workplace. We strongly encourage applications from candidates from minoritized backgrounds and those who bring lived experience of the contexts in which we work. This role is classified as requiring standard pre-employment checks and enhanced due diligence.</p><p>The Program Manager (Health and Nutrition) will lead Relief International s integrated health and nutrition portfolio in Yemen, ensuring high-quality, evidence-based programming that responds to humanitarian needs and delivers lasting impact. Working closely with project teams, government stakeholders, donors and partners, you will provide technical and managerial leadership across program design, implementation, quality assurance, capacity strengthening and resource mobilization.</p><p><strong>Your Responsibilities</strong></p><p>This role includes the following responsibilities.</p><ul><li>Lead and manage RI s health and nutrition programme portfolio, ensuring quality implementation, achievement of targets and effective team performance.</li><li>Provide technical leadership across health and nutrition interventions, strengthening service quality, capacity development, monitoring systems and adherence to international standards.</li><li>Oversee programme monitoring, learning and reporting processes, ensuring evidence-based decision making and continuous programme improvement.</li><li>Support programme growth through assessments, proposal development, donor engagement and contribution to fundraising initiatives.</li><li>Build and maintain strong relationships with government counterparts, donors, clusters, UN agencies and other stakeholders.</li></ul><p>This role includes regular travel to programme locations within Yemen.</p><p>Research shows that women and people of colour are less likely to apply to jobs unless they meet every single requirement. If you re excited about this role, but your experience doesn t align with every criteria described, we encourage you to apply anyway, you could be exactly what we need!</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>You will bring the following experience and skills.</b></p><ul><li>Advanced degree in a health or nutrition-related field, such as Public Health, Medicine, Nursing or a related discipline.</li><li>Substantial proven experience working in public health and health programming within humanitarian and/or development settings.</li><li>Demonstrated technical expertise in one or more areas including primary health care, child health, reproductive health, health systems strengthening, research or evaluation.</li><li>Strong experience in programme management, project design, proposal development, fundraising, monitoring and evaluation, and capacity strengthening.</li><li>Excellent communication, presentation and stakeholder engagement skills, with the ability to collaborate effectively across diverse teams and sectors.</li><li>Strong organizational skills, attention to detail and the ability to manage competing priorities in a fast-paced environment.</li><li>Excellent written and spoken English is essential.</li></ul><p>Familiarity with WASH, Protection or Food Security and Livelihoods programming, and knowledge of UN and international emergency response systems, are desirable.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Sales <br>Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development.<br><br>About the role <br></span><p>We are looking for a proactive and commercially minded Junior Trade Marketing Manager to join our Denmark team, supporting the OTC and Personal Care categories. Reporting directly to the Trade Marketing Manager, this role will play a key part in translating brand and category strategies into best-in-class commercial execution across the Danish market.<br>The successful candidate will act as a strategic link between Marketing and Sales, ensuring the effective implementation of trade activation plans, promotional programs, and channel strategies that drive category growth and strengthen in-store execution. This is an excellent opportunity for an ambitious professional who enjoys working autonomously, taking ownership of projects, influencing stakeholders, and translating consumer and customer insights into tangible commercial results. </p><br><br><br>Your responsibilities <br><ul>
<li>Act as the key liaison between Brand and Sales teams, ensuring effective coordination and alignment of marketing initiatives and sales promotions to deliver a cohesive customer marketing program.</li>
<li>Own the development, execution, and performance tracking of trade marketing programs designed to increase in-store visibility, sales performance, and market share, ensuring alignment with the 4P strategy and broader business objectives.</li>
<li>Execute the annual Trade Marketing Plan, translating brand and category strategies into impactful customer and channel activation initiatives aligned with retailer calendars and category priorities.</li>
<li>Develop channel strategies and lead the execution of associated plans across retail and pharmacy channels, supporting the achievement of category and commercial objectives.</li>
<li>Prepare and manage promotional plans for key customers and channels, working closely with Sales teams to maximize commercial opportunities and business performance.</li>
<li>Leverage category, shopper, customer, and market insights to identify growth opportunities and develop actionable recommendations that support business objectives.</li>
<li>Monitor, evaluate, and report on the effectiveness of promotional activities and trade initiatives, identifying opportunities to optimize performance and maximize return on investment.</li>
</ul><br><br>The experience we're looking for <br><ul>
<li>Bachelor’s/Master’s degree in Marketing, Business Administration, Economics, or a related discipline.</li>
<li>2-3 years of experience in Trade Marketing, Category Management, Sales, or Marketing. (Experience within the FMCG or pharmaceutical industry would be considered a strong advantage).</li>
<li>Solid understanding of commercial execution, trade activation, customer marketing, and category growth principles.</li>
<li>Proven analytical capabilities, including the ability to translate consumer, shopper, customer, and market insights into actionable business plans and recommendations.</li>
<li>Strong stakeholder management, communication, and influencing skills, with a proven ability to build strong relationships and collaborate effectively across Sales, Marketing, Finance, and other business functions.</li>
<li>A proactive, hands-on, and solution-oriented mindset, combined with the ability to work independently in a fast-paced, dynamic environment.</li>
<li>Proficiency in Microsoft Excel and PowerPoint. Experience with Nielsen or Kantar would be considered an advantage.</li>
<li>Fluency in English is required. Danish language skills would be considered a significant advantage.</li>
</ul><br><br>The skills for success <br>Trade marketing, consumer and shopper insights, analytical thinking, sales and e-commerce data analysis, trade marketing execution, customer and channel strategy development, stakeholder management, influencing skills, cross-functional collaboration, results-driven mindset, proactive approach, commercial acumen, strategic thinking, growth mindset, adaptability<br>
<br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<h2 class="h5">Job description</h2>
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<span>We are Reckitt <br></span><p><span><span><span>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.<br>Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</span></span></span></p><br><br><br>Marketing <br><p><span><span><span><span>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands. Our purpose and fight are what motivate us to design and deliver distinctive communications throughout our consumer funnel, so what we deliver category growth as well as positive impact on society. With extensive media and digital teams embeded throughout the organization, we measure both our business and our cocietal impact. </span></span></span></span></p><br>
<p><span><span><span><span>Our global teams lead on our overarching brand stategy, bran guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in aprtenership with our Sales teams. With the scale of our 2500 marketing community -alongside our leading -edge Marketing Academy-your opportunities to grow and upskill will be extensive.</span></span></span></span></p><br>
<br><br>About the role <br><p><span><span><span>Reckitt is looking for an energetic Brand Manager who will be a key member of the Nordic organization. He/She owns the Marketing startegy of his/her category in the Nordic countries hereby delivering Net Revenue, Gross Margin and Market Share Targets.</span></span></span></p><br><br><br>Your responsibilities <br><p><span><span><span><span><span>- Annual Brand Plan:Creating the Nordic brand plan for portfolio of brands, including strategy, initiatives, 4Ps and financial plan.</span></span><br>- Innovation: Developing new products based on trade or consumer insights. From qualifying the opportunity to developing the right 4Ps proposition, trade story and launch support.<br>- Communication: Planning the yearly ATL communication and media plan for the Nordic countries -adapting or developing the assets (e.g. TV copies, Social Media) and managing communication channels (e.g. website).<br>- Portfolio Management: Defining assortment. Price and promotion KPIs per channel.<br>- Brand Performance: Tracking and analyzing brand performance utilizing Nielsen and financial reports. Amending plan to act on new challenge/opps.</span></span></span></p><br>
<p><span><span><span><span><span>-Budget management: Crafting the yearly brands' budgets based on ROI and managing the spend.</span></span></span></span></span></p><br>
<p><span><span><span>-People management: Managing direct reports.</span></span></span></p><br>
<br><br>The experience we're looking for <br><p><span><span><span>- Min.2-3 years' experience within FMCG Marketing and/or Trade Marketing.<br>- Master's degree or equivalent from recognized business school.<br>- <span><span>Demonstrated exprience of developing marketing strategies encompassing Communication, Innovation and Brand Marketing.</span></span><br>- Solid understanding of commercial finance, strong project management and customer relatiosnhip accumen.<br>- Exeprience with AC Nielsen, CATMAN and other market research software would be considered a plus.<br>- Fluency ( oral and written) in English, Scandinavian language is advantageous.</span></span></span></p><br>
<p><span><span><span><span><span>-Advanced user of Microsoft Office package, especially Excel.</span></span></span></span></span></p><br><br><br>The skills for success <br><p><span><span><span> Brand marketing, Brand Strategy, Innovation, Consumer & Shopper Insights, Data Analytics, Channel Strategy, Trade MArketing, Category Management, New Product Development, P&L Management, Project Management, Stakeholder Management.</span></span></span></p><br>
<br><br>What we offer <br><p><span><span><span>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.<br>We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</span></span></span></p><br><br><br>Equality <br><p><span><span><span><span>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.<br>
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</span></span></span></span></p><br>
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<h2 class="h5">Job description</h2>
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<span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.
Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>Marketing <br>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.
Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society. With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams. With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.<br><br>About the role <br>Are you passionate about crafting marketing strategies that resonate with healthcare professionals and transform patient care? Reckitt is seeking a Manager Medical Marketing who will bridge the gap between science and consumer needs to propel our brand into homes and hearts worldwide. Dive into a role where you will oversee the journey of medical products from concept to market, ensuring our message of health and wellness is heard. With your expertise, our innovative healthcare solutions will reach further and improve lives – including your own.<br><br>Your responsibilities <br></span><p>- Responsibility within pain indication for annual professional marketing goals, strategy and budget incl.HCP media budget.<br>- Planning annual activities (conferences, HCP fairs and local meetings) in alignment with brand startegy.<br>- Remaining close to industry best practices and work with cross functional teams to drive values for Reckitt, incl. internal and external Stakeholder Management.<br>- Sales Materials: deliver well and timely executed materials & claims, incl.adoption of global content to match local needs & target group goals.<br>- Train new starters and HCP field teams on relevant formats, develop strategy & manage execution, leverage content for Omnichannel Activation and measure Impact.<br>- HCP Media: Support to identify right channels, execute on time and monitor & optimize on KPI basis.</p><br>
<p>-Co-Manging multiple agencies with regards to HCP communication in alignment with internal stakeholders and according to brand strategy.</p><br><br><br>The experience we're looking for <br><p>- Preferably a Master's Degree, at minimum a Bachelor's degree.<br>- 2-3 years in Medical Marketing of Professional Relations preferably for OTC products or equivalent experience (e.g. RX, Medical Devices, Dermo-cosmetics, Healthcare agencies).</p><br>
<p>- Native German or C1 level, English min. B2 level.<br>- Experience in the field of OTC advertising.</p><br>
<p>- Nice to have experience in: sore throat, analgesics, hear burn and indigestion.<br>- A creative mindset for innovation, eager to learn and develop.<br></p><br>
<br><br>The skills for success <br>Medical marketing, Digital activation to HCPs, Data Analytics, Digital strategy, Channel strategy, Medical Sales, Clinical sales knowledge, Capability building, New Product Development, Global Medical Affairs, Clinical Management.<br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>We are Reckitt <br></span><p><span><span><span><span>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.</span></span></span></span></p><br>
<p><span><span><span><span>Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.</span></span></span></span></p><br>
<br><br>Category Growth Organisation <br><p><span><span><span><span>Marketing is at the heart of Reckitt. We pride ourselves on our unique way of driving growth for some of the world's most loved and trusted health, hygiene and nutrition brands.<br>Our purpose and fight are what motivates us to design and deliver distinctive communications throughout our consumer funnel, so that we deliver category growth as well as a positive impact on society.<br>With extensive media and digital teams embedded throughout the organisation, we measure both our business and our societal impact. Our global teams lead on our overarching brand strategy, brand guardianship and innovation pipeline in close partnership with R&D. Leaving our local marketing teams to deliver on our regional goals in partnership with our Sales teams.<br>With the scale of our 2500 marketing community - alongside our leading-edge Marketing Academy - your opportunities to grow and upskill will be extensive.</span></span></span></span></p><br><br><br>About the role <br><p><span>As Senior Brand Manager Auto Dish EU (CAP), you will play a pivotal role in driving the growth of Reckitt's Auto Dish portfolio across Europe. Acting as the link between global brand strategy and in-market execution, you will lead the deployment of commercial activations, innovation launches, communication plans, and capability-building initiatives that accelerate portfolio performance across diverse European markets.</span></p><br>
<p><span>This is a highly collaborative role requiring strong commercial acumen, strategic thinking, and the ability to influence stakeholders across Marketing Excellence, Sales, Trade Marketing, Communications, and regional market teams. You will ensure best-in-class execution of growth initiatives while driving performance through data-led decision making and continuous learning.</span></p><br><br><br>Your responsibilities <br><ul>
<li><span>Drive the execution of the Auto Dish Europe growth agenda, ensuring effective deployment of brand strategies and activations across markets.</span></li>
<li><span>Lead the commercialization and rollout of innovation initiatives, partnering with cross-functional teams to deliver best-in-class launch execution and market readiness.</span></li>
<li><span>Develop and deploy integrated activation, communication and e-commerce plans, ensuring consistent execution across consumer, shopper and digital touchpoints.</span></li>
<li><span>Lead business performance tracking, analyze growth drivers and translate insights into actionable recommendations to accelerate portfolio growth.</span></li>
<li><span>Build strong partnerships with European market teams, acting as a key point of contact and enabling excellence through knowledge sharing and capability building.</span></li>
<li><span>Lead cross-functional alignment across Marketing, Sales, Trade Marketing and Communications teams to ensure seamless execution of strategic priorities.</span></li>
<li><span>Champion a culture of continuous improvement, collaboration and high performance as an active member of the European Auto Dish leadership community.</span></li>
</ul><br><br>The experience we're looking for <br><ul>
<li><span>Bachelor’s degree in Marketing, Business Administration, or a related field.</span></li>
<li><span>5+ years of experience in FMCG marketing, brand management, or related commercial roles.</span></li>
<li><span>Proven track record of leading innovation launches, commercialization initiatives, and integrated marketing campaigns.</span></li>
<li><span>Strong expertise in brand building, communications planning, portfolio management, and launch commercialization.</span></li>
<li><span>Strong commercial acumen and analytical skills, with the ability to translate business insights into actionable growth opportunities.</span></li>
<li><span>Proven ability to influence and build relationships across functions, markets, and seniority levels within complex matrix organizations.</span></li>
<li><span>Results-oriented, entrepreneurial, and able to thrive in a fast-paced international environment.</span></li>
<li><span>Fluent English is essential; German and/or additional European languages are advantageous.</span></li>
</ul><br><br>The skills for success <br><p><span>Brand Management, Strategic Thinking, Commercial Acumen, Integrated Communications Planning, Market Activation, Stakeholder Management, Influencing, Cross-functional Collaboration, Matrix Leadership, Analytical Thinking, Data-driven Decision Making, Growth Mindset, Agility, Resilience, Relationship Building.</span></p><br><br><br>What we offer <br><p><span><span><span><span><span>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.<br>
We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.</span></span></span></span></span></p><br>
<br><br>Equality <br><p><span><span><span><span><span>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.<br>
All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.</span></span></span></span></span></p><br>
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<p>Requirements: 7 to 10 years of experience in the same job position in banks and microfinance institutions. Proficiency in banking systems and MS Office programs. How to apply: Please send your CV with the job title mentioned in the subject line via: Email: EMAIL_ADDRESS-bank.com</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Accounting, Finance, or equivalent. Strong leadership and managerial skills.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b> About the Opportunity</b> The Deputy Country Director will provide strategic, programmatic and operational leadership across Relief International s portfolio in Yemen, ensuring humanitarian and development programmes are delivered safely, effectively and in compliance with donor and organizational standards. As a member of the Senior Management Team, the role will drive programme quality, strategic planning, fundraising and innovation while working closely with the Country Director, programme teams, technical advisors and external stakeholders. Your Responsibilities This role includes the following responsibilities. • Provide strategic leadership and direction to the country programme, supporting the development and implementation of Yemen s country strategy and strengthening cross-functional collaboration. • Oversee programme implementation and budget management, ensuring high-quality, timely and compliant delivery of projects in line with donor requirements and organizational standards. • Lead programme development and fundraising efforts, supporting the design of evidence-based, innovative and impactful proposals and interventions. • Strengthen MEAL, programme quality and risk management systems to ensure accountability, learning, compliance and continuous improvement across the portfolio. • Manage and develop programme teams while representing Relief International with donors, partners and coordination forums. This role includes regular travel within Yemen (approximately 50%). About You You will bring the following experience and skills. • Master s degree in a relevant field, or a bachelor s degree with equivalent professional experience. • Substantial proven experience providing senior leadership and programme oversight within humanitarian and/or development contexts. • Strong experience managing institutional donor-funded programmes, including grants from donors such as USG, ECHO, EU, FCDO and UN agencies. • Demonstrated expertise in programme development, project management, strategic planning, coordination and operational oversight. • Excellent interpersonal, communication, external representation and stakeholder management skills. • Proven experience leading, managing and developing diverse teams in complex environments. • Fluency in English is essential.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Master's degree in a relevant field, or a bachelor's degree with equivalent professional experience.</li><li>Substantial proven experience providing senior leadership and programme oversight within humanitarian and/or development contexts.</li><li>Strong experience managing institutional donor-funded programmes, including grants from donors such as USG, ECHO, EU, FCDO and UN agencies.</li><li>Demonstrated expertise in programme development, project management, strategic planning, coordination and operational oversight.</li><li>Excellent interpersonal, communication, external representation and stakeholder management skills.</li><li>Proven experience leading, managing and developing diverse teams in complex environments.</li><li>Fluency in English is essential.</li><li>Experience working in conflict-affected settings, previous experience in Yemen or the Middle East, strategic planning and change management expertise, and Arabic language skills are desirable.</li></ul><p></p></section>
<p><br></p> <p> </p> <p> <b>KEY ACCOUNTABILITIES</b> (Under the supervision of Head of Finance, Head of Finance OIC and respective International Finance Officer):</p> <ul> <li> <p>Ensure delivery of critical processes, exercises and Programme, including but not limited to FSI, CBT, UNHAS, BSP, Cost recovery, Donor reporting and other core finance activities, to ensure WFP is able to quickly respond in a timely manner.</p> </li> <li> <p>Collaborate and coordinate in ensuring the validity of FSI for Yemen Country Office.</p> </li> <li> <p>Coordinate and support the implementation of the recommendations from FSI exercise.</p> </li> <li> <p>Monitor and analyses the factors impacting exchange rate, including USD and YER liquidity in the country.</p> </li> <li> <p>Coordinate the required budget, monitor spending and unspent balances for BSP, cost recovery projects and expiring contributions, including closure of open items.</p> </li> <li> <p>Lead and coordinate monthly UNHAS, BSP, cost recovery reconciliation and closure of long outstanding open items.</p> </li> <li> <p>Lead and coordinate required Country Office Donor Reporting.</p> </li> <li> <p>Report on key data for financial status and outcomes of projects in accordance with corporate governance requirements, cost to serve to beneficiaries, ensuring accuracy, deadlines, and accounting processes are complied with.</p> </li> <li> <p>Track and collate data to support others to improve policies, systems and procedures in order to minimize financial risks, improve the efficiency and effectiveness of operations, and ensure services are aligned with business objectives.</p> </li> <li> <p>Contribute to the delivery of financial controls and insight into WFP performance, supporting periodic risk and internal control assessments to identify areas which may present potential audit, compliance or financial risks. </p> </li> <li> <p>Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.</p> </li> <li> <p>Represent unit/CO at internal meetings, external meetings and events with other UN agencies, banks and other financial institutions, or other partners and entities as required.</p> </li> <li> <p>Fill in capacity gaps in any stream of Finance function.</p> </li> </ul> <p> </p> <p> <b>DELIVERABLES AT THE END OF THE CONTRACT:</b> <br>Ensure accuracy and timely delivery in all tasks performed; Produce organized, accurate and well documented records confirming required format with well analyzed data; improve business processes.</p> <p> </p> <p> <b>QUALIFICATIONS AND EXPERIENCE</b> </p> <p> </p> <p> <b>Education</b>: University degree in Accounting or Finance or relevant fields, Advanced University degree in Finance, Business Administration, Accounting, or related fields, or First University degree in the same subject(s) with additional years of related work experience plus membership in an international recognized professional accountancy body such as Association of Chartered, Certified Accountants (ACCA), Certified Internal Auditor (CIA), Institute of Certified Public Accounts (ICPA)or equivalent.</p> <p> </p> <p> <b>Experience:</b> </p> <ul> <li> <p>Total relevant 5 years of experience including 1 year of Professional experience.</p> </li> <li> <p>UN experience in working in the finance, project management, in humanitarian and development context are preferrable. </p> </li> </ul> <p> </p> <p><br></p> <p> </p> <p> </p>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>Yemen continues to face a severe humanitarian and development crisis driven by prolonged conflict, economic decline, and institutional fragility. These challenges have weakened governance systems, disrupted economic activity, and increased poverty, food insecurity, and vulnerability across the country.<br> While humanitarian assistance remains essential, sustainable recovery requires longer-term investments in livelihoods, economic resilience, local governance, institutional strengthening, and climate-resilient agriculture.</p><br> <p>UNDP is implementing a portfolio of complementary projects to address these interconnected challenges. This includes the Resilient Economies and Sustainable Livelihoods for Empowerment in Yemen (RESOLVE) project funded by the Swiss Agency for Development and Cooperation (SDC) ; the Local Governance for Area-based Development (LoGABD) project funded by the European Union (EU) ; and the Climate-Resilient Agriculture and Job Opportunities in Yemen (SANABEL) project, also funded by the EU. These projects are designed with a synergistic, area-based approach to maximize impact and efficiency.</p><br> <p>RESOLVE (SDC) focuses on strengthening the resilience and economic empowerment of vulnerable communities in Marib and Hadramout governorates by promoting sustainable livelihoods through agribusiness development, agricultural value chain strengthening, improved access to finance, and enhanced local economic governance.</p><br> <p>LoGABD (EU) aims to strengthen the capacity of local authorities across seven governorates (Aden, Hadramout, Lahj, Marib, Taiz, Al Mahrah, Socotra) to effectively plan, budget, finance, and deliver public services, manage IDP populations, and foster climate resilience. It focuses on institutionalizing training hubs, improving public financial management, completing community-prioritized public works, and operationalizing Local Economic Development Councils and Local Development Funds.</p><br> <p>SANABEL (EU) is a joint FAO-UNDP project focused on climate-resilient agriculture and job creation. It aims to increase crop and livestock productivity through Climate-Smart Agriculture (CSA) and ecosystem-based adaptation (led by FAO) and strengthen climate-resilient agricultural value chains to generate decent jobs, formalized businesses, and inclusive economic growth (led by UNDP).<br> </p><br> <p><strong>Position Purpose</strong></p><br> <p>By combining these three projects under one management umbrella, this position will ensure coherent and integrated implementation, maximize synergies, and leverage UNDP's expertise in governance, economic recovery, and resilience-building. This portfolio approach aligns with the Area-Based Development (ABD) framework, ensuring that local priorities, as articulated in Governorate Economic and Social Development Plans, are effectively addressed.<br> The incumbent will report to the UNDP Team Leader -- Governance & Peacebuilding Portfolio and will provide strategic leadership and day-to-day management to the combined project team.<br> The role requires exceptional leadership, strategic coordination, and stakeholder management skills, and the ability to deliver results across multiple complex and fragile environments.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.<br> </p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>1.) Provide strategic directions to the project teams for efficient implementation of activities across the integrated projects:<br> • Provide overall strategic leadership and direction to the project teams for the RESOLVE, LoGABD, and SANABEL projects to ensure effective and timely implementation of activities in line with respective project objectives, results frameworks, and workplans.<br> • Lead strategic planning and ensure alignment of all project implementation with UNDP corporate priorities, donor requirements (SDC, EU), national development priorities, and the Area-Based Development (ABD) framework.<br> • Translate project goals into clear operational priorities, deliverables, and implementation milestones, ensuring complementarity and identifying synergies between the projects.<br> • Ensure effective coordination and integration across project components to maximize synergies, avoid duplication, and promote efficiency.<br> • Promote results-based management and ensure timely identification and resolution of implementation bottlenecks across the portfolio.<br> • Foster a collaborative, high-performing, and solution-oriented team environment that promotes accountability, innovation, and continuous improvement.<br> </p><br> <p>2.) Oversee and manage the projects on a day-to-day basis, including achievement of financial and substantive targets and results, in line with corporate standards and guidance: <br> • Lead day-to-day management of the combined programme, ensuring delivery of outputs and achievement of project targets within approved timelines and budgets for RESOLVE, LoGABD, and SANABEL.<br> • Develop, implement, and monitor annual work plans, procurement plans, budgets, and activity schedules for each project.<br> • Ensure compliance with UNDP rules, regulations, policies, procedures, and specific donor requirements (SDC, EU).<br> • Monitor project expenditures and ensure efficient utilization of financial resources across all three projects.<br> • Oversee procurement, contract management, and project operational processes for the entire portfolio.<br> • Supervise project personnel, consultants, and technical experts and ensure quality performance and delivery across all projects.<br> • Identify and mitigate operational, programmatic, fiduciary, and contextual risks affecting project implementation, including those specific to each project context.<br> • Ensure accurate and timely reporting on project progress, results, risks, and challenges to donors and UNDP management.<br> </p><br> <p>3.) Build and manage partnerships<br> • Establish and maintain strong working relationships with key stakeholders, including: (i) government institutions at national (MoLA, MoPIC, MoA, MoF, etc.) and sub-national levels (Governorates, Districts, line ministries), (ii) development partners and donors (SDC, EU, FAO), and (iii) implementing partners and other stakeholders.<br> • Promote strategic partnerships to enhance project implementation, sustainability, and impact, particularly through the operationalization of Local Economic Development Councils (LEDCs) and Local Development Funds (LDFs).<br> • Facilitate coordination and collaboration among relevant stakeholders across the governance and economic recovery sectors to ensure alignment and complementarity of interventions.<br> • Represent the projects in meetings, consultations, and coordination forums with donors (SDC, EU), government counterparts, and other partners as required.<br> • Support policy dialogue and strengthen institutional collaboration on governance, economic recovery, and systems reform.<br> </p><br> <p>4.) Facilitate knowledge management and promote gender equality and women’s empowerment<br> • Promote effective knowledge management and institutional learning within the programme.<br> • Document lessons learned, best practices, and key achievements from all three projects to support adaptive management and continuous improvement.<br> • Facilitate knowledge sharing among project stakeholders, partners, and relevant institutions across the governance and resilience sectors.<br> • Ensure project knowledge products, reports, and technical outputs are well documented and disseminated appropriately.<br> • Support institutionalization of knowledge and sustainability of project results through strengthened systems and local capacities.<br> • Ensure gender equality and women's empowerment principles are integrated into project planning, implementation, monitoring, and reporting across the entire portfolio.<br> • Promote inclusive approaches that ensure meaningful participation of women, youth, IDPs, persons with disabilities, and other vulnerable groups in all project activities.<br> • Support gender-responsive programming and contribute to equitable access to project benefits and opportunities.<br> • Ensure project interventions contribute to advancing inclusion, equality, and non-discrimination<br> </p><br> <p>5.) Promote and facilitate elaboration of resilience-building initiatives of UNDP<br> • Support the design and implementation of broader resilience-building initiatives within the UNDP programme framework, contributing to the Humanitarian-Development-Peace (HDP) Nexus approach.<br> • Ensure project interventions contribute to strengthening institutional resilience, governance effectiveness, and sustainable economic recovery.<br> • Promote integrated approaches that support long-term resilience, capacity development, and sustainable development outcomes, linking governance, livelihoods, and climate action.<br> • Identify opportunities for synergies and complementarities with other UNDP programmes and initiatives, including the MPISY project.<br> </p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.<br> Supervisory/Managerial Responsibilities: Manage and supervise the project team.<br> </p><br> <p><strong>Competencies</strong></p><br> <ul> <li><strong>Core Competencies:</strong></li> </ul> <p><strong>Achieve Results: </strong>LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact</p><br> <p><strong>Think Innovatively: </strong>LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems</p><br> <p><strong>Learn Continuously: </strong>LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences</p><br> <p><strong>Adapt with Agility: </strong>LEVEL 3: Proactively initiate and champion change, manage multiple competing demands</p><br> <p><strong>Act with Determination: </strong>LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results</p><br> <p><strong>Engage and Partner: </strong>LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration</p><br> <p><strong>Enable Diversity and Inclusion: </strong>LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity</p><br> <ul> <li><strong>Cross-Functional & Technical competencies:</strong></li> </ul> <p><strong>Business Direction and Strategy-System Thinking:</strong> Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</p><br> <p><strong>Business Management-Portfolio Management: </strong>Ability to select, prioritize and control the organization’s programmes and projects, in line with its strategic objectives and capacity; ability to balance the implementation of change initiatives and the maintenance of business-as-usual, while optimizing return on investment</p><br> <p><strong>Business Direction & Strategy & Effective Decision Making:</strong> Take decisions in a timely and efficient manner in line with one's authority, area of expertise andresources and take into consideration potential wider implications.</p><br> <p><strong>Business Development & UNDP Representation:</strong> Effectively represent and advocate for UNDP, its values, mission, work, and positions with various constituencies/audiences, shares UNDP knowledge and activities.</p><br> <p><strong>Business Management & Results-based Management: </strong>Ability to manage the implementation of strategies,programmes, and projects with a focus at improved<br> performance and demonstrable results. Knowledge and understanding of relevant theories, concepts, methodologies, instruments, and tools.</p><br> <p><strong>Audit & Investigation & Financial and Managerial Accounting and Finance key concepts: </strong>Key concepts and principles of financial accounting, interpret financial analysis, managerial accounting, etc.</p><br> <p><strong>Audit & Investigation & Fraud awareness and investigation techniques: </strong>Basic knowledge to understand the foundations of fraud, how to detect red flags and conduct initial fact findings.</p><br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Economics, Development Studies, Agricultural Economics, Business Administration, Public Administration, or related field is required. OR</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Minimum of 7 years (with master’s degree) or 9 years (with bachelor’s degree) of relevant experience of progressively responsible professional experience in project/programme management, development programming, or a related field is required.</li> <li>Proven experience in managing complex, multi-donor development projects in fragile, conflict-affected, or crisis settings is required.</li> <li>Demonstrated experience in at least two of the following thematic areas: local governance and institutional strengthening; local economic development and private sector engagement; agribusiness, agricultural value chains, and livelihoods; climate-resilient agriculture and natural resource management; resilience-building and economic recovery is required </li> <li>Demonstrated experience in project planning, implementation, monitoring, reporting, and results-based management for large-scale programmes (over €5 million) is required.</li> <li>Experience and strong knowledge of local governance systems, public financial management, and decentralization frameworks is desirable.</li> <li>Experience in financial management, budget oversight, procurement planning, and donor reporting, preferably with experience in EU and SDC reporting requirements is desirable.</li> <li>Proven experience in partnership building and stakeholder coordination with government institutions at national and sub-national levels, development partners (UN agencies, donors), private sector, civil society, and local communities is desirable</li> <li>Experience working in fragile, conflict-affected, or crisis settings is desirable.</li> <li>Previous experience with UNDP, UN agencies, or international development organizations is desirable.</li> <li>Experience in Yemen is an asset.</li> <li>Experience and knowledge of gender-responsive and inclusive programming is desirable.</li> <li>Strong project management and leadership experience, with the ability to manage multiple projects and teams simultaneously is desired.</li> </ul> <p><strong>Languages:</strong></p><br> <p>• Fluency in English is required.<br> • Knowledge of Arabic is an asset<br> </p><br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Water Sanitation Monitoring Associate will support the implementation and monitoring of WASH activities by ensuring effective coordination, technical oversight, reporting, and compliance with Our client procedures. Under the direct supervision of the Project Manager, the incumbent will perform the following duties with professionalism, integrity, and efficiency:</p><p>Water Supply Monitoring and Coordination</p><ul><li>Coordinate and monitor water supply through water trucking activities to ensure timely delivery in accordance with project requirements.</li><li>Monitor contractors' performance and verify compliance with contractual obligations, approved schedules, and technical specifications.</li><li>Coordinate with operation engineers, the hotline team, contractors, and relevant stakeholders to address water supply interruptions, complaints, and operational issues.</li><li>Monitor water quality sampling and testing activities and ensure compliance with national standards and project requirements.</li><li>Verify that water suppliers obtain water from approved sources and comply with agreed quality standards.</li><li>Conduct regular field monitoring visits to verify service delivery, identify implementation gaps, and recommend corrective actions.</li><li>Monitor the performance of water trucking operations and prepare recommendations to improve operational efficiency.</li><li>Maintain and regularly update the database of water truck operators, contractors, and service providers while reporting any non-compliance or misconduct.</li></ul><p>Logistics and Operational Support</p><ul><li>Coordinate logistics arrangements related to water supply operations, including transportation, delivery schedules, and distribution plans.</li><li>Review shipping and logistics documentation for completeness and compliance before submission to relevant authorities.</li><li>Monitor the movement and delivery of project supplies and ensure timely clearance and handover to beneficiaries and implementing partners.</li><li>Provide technical support during procurement and logistics planning related to WASH interventions.</li><li>Support the preparation of technical specifications and provide inputs during procurement processes where required.</li><li>Contribute to the development and periodic review of logistics and operational Standard Operating Procedures (SOPs).</li></ul><p>Project Implementation and Monitoring</p><ul><li>Support the planning, implementation, and monitoring of project activities in accordance with the our client Project Management Manual and organizational procedures.</li><li>Monitor project progress against implementation plans and identify risks, delays, and operational challenges requiring management attention.</li><li>Collect, analyze, and validate field data to support project monitoring, reporting, and evidence-based decision-making.</li><li>Prepare accurate daily, weekly, and monthly monitoring reports, including progress updates, challenges, lessons learned, and recommendations.</li><li>Maintain project records and monitoring databases to ensure complete and accurate documentation.</li></ul><p>Coordination and Liaison</p><ul><li>Coordinate with government counterparts, UNICEF, SRAD, implementing partners, contractors, and humanitarian organizations to facilitate effective implementation of project activities.</li><li>Participate in operational, WASH, and coordination meetings and provide technical updates on monitoring activities.</li><li>Support coordination with customs authorities and relevant government entities regarding duty exemption and import clearance processes when required.</li><li>Facitate communication between project stakeholders to ensure timely resolution of operational issues.</li></ul><p>Monitoring and Quality Assurance</p><ul><li>Monitor contractor performance against agreed Key Performance Indicators (KPIs) and contractual deliverables.</li><li>Verify compliance with our client procedures, donor requirements, environmental standards, and applicable national regulations.</li><li>Identify implementation risks and recommend mitigation measures to improve project performance.</li><li>Support quality assurance activities through regular inspections, documentation reviews, and verification of field activities.</li><li>Contribute to lessons learned exercises and recommend improvements to project implementation processes.</li></ul><p>Monitoring and Progress Controls</p><ul><li>Ensure timely monitoring of water trucking operations and service delivery against approved work plans.</li><li>Monitor contractor performance and recommend corrective actions where necessary.</li><li>Ensure accurate and timely submission of monitoring reports and project documentation.</li><li>Maintain updated monitoring databases and performance tracking tools.</li><li>Support continuous improvement of operational procedures through lessons learned and monitoring findings.</li><li>Contribute to achieving project outputs while ensuring compliance with our client policies, donor requirements, and applicable quality standards.</li></ul><p>Project reporting</p><p>To Project Manager</p><p>Key competencies</p><ul><li>Treats all individuals with respect; responds sensitively to diff erences and encourages others to do the same.</li><li>Upholds organizational and ethical norms.</li><li>Maintains high standards of trustworthiness.</li><li>Role model for diversity and inclusion.</li><li>Acts as a positive role model contributing to the team spirit.</li><li>Collaborates and supports the development of others.</li><li>Demonstrates understanding of the impact of own role on all partners and always puts the end benefi ciary fi rst.</li><li>Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).</li><li>Effi ciently establishes an appropriate course of action for self and/or others to accomplish a goal.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Geological Engineering, Geology, Hydrogeology, Water Resources Engineering, Environmental Engineering, or another relevant discipline. A minimum of 7 years of relevant professional experience in WASH, project monitoring, logistics, infrastructure, water supply operations, or project implementation is required. (This may be reduced to 3 years with an advanced university degree, if following standard our client equivalencies.) Experience working with the United Nations or other international organizations is highly desirable. Experience in contractor monitoring, WASH programmes, or infrastructure projects is an asset. Excellent computer skills, including MS Office and experience using ERP or project management systems, are desirable. Fluency in English and Arabic (written and spoken) is required</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Overview of position our client is an operational arm of the United Nations, supporting the successful implementation of its partners peacebuilding, humanitarian and development projects around the world. Our mission is to help people build better lives and countries achieve sustainable development. Our client areas of expertise cover infrastructure, procurement, project management, financial management and human resources</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Role objectives</h2><p>The Water Sanitation Monitoring Associate will support the implementation and monitoring of WASH activities by ensuring effective coordination, technical oversight, reporting, and compliance with Our client procedures. Under the direct supervision of the Project Manager, the incumbent will perform the following duties with professionalism, integrity, and efficiency:</p><h2>Water Supply Monitoring and Coordination</h2><ul><li>Coordinate and monitor water supply through water trucking activities to ensure timely delivery in accordance with project requirements.</li><li>Monitor contractors' performance and verify compliance with contractual obligations, approved schedules, and technical specifications.</li><li>Coordinate with operation engineers, the hotline team, contractors, and relevant stakeholders to address water supply interruptions, complaints, and operational issues.</li><li>Monitor water quality sampling and testing activities and ensure compliance with national standards and project requirements.</li><li>Verify that water suppliers obtain water from approved sources and comply with agreed quality standards.</li><li>Conduct regular field monitoring visits to verify service delivery, identify implementation gaps, and recommend corrective actions.</li><li>Monitor the performance of water trucking operations and prepare recommendations to improve operational efficiency.</li><li>Maintain and regularly update the database of water truck operators, contractors, and service providers while reporting any non-compliance or misconduct.</li></ul><h2>Logistics and Operational Support</h2><ul><li>Coordinate logistics arrangements related to water supply operations, including transportation, delivery schedules, and distribution plans.</li><li>Review shipping and logistics documentation for completeness and compliance before submission to relevant authorities.</li><li>Monitor the movement and delivery of project supplies and ensure timely clearance and handover to beneficiaries and implementing partners.</li><li>Provide technical support during procurement and logistics planning related to WASH interventions.</li><li>Support the preparation of technical specifications and provide inputs during procurement processes where required.</li><li>Contribute to the development and periodic review of logistics and operational Standard Operating Procedures (SOPs).</li></ul><h2>Project Implementation and Monitoring</h2><ul><li>Support the planning, implementation, and monitoring of project activities in accordance with the our client Project Management Manual and organizational procedures.</li><li>Monitor project progress against implementation plans and identify risks, delays, and operational challenges requiring management attention.</li><li>Collect, analyze, and validate field data to support project monitoring, reporting, and evidence-based decision-making.</li><li>Prepare accurate daily, weekly, and monthly monitoring reports, including progress updates, challenges, lessons learned, and recommendations.</li><li>Maintain project records and monitoring databases to ensure complete and accurate documentation.</li></ul><h2>Coordination and Liaison</h2><ul><li>Coordinate with government counterparts, UNICEF, SRAD, implementing partners, contractors, and humanitarian organizations to facilitate effective implementation of project activities.</li><li>Participate in operational, WASH, and coordination meetings and provide technical updates on monitoring activities.</li><li>Support coordination with customs authorities and relevant government entities regarding duty exemption and import clearance processes when required.</li><li>Facilitate communication between project stakeholders to ensure timely resolution of operational issues.</li></ul><h2>Monitoring and Quality Assurance</h2><ul><li>Monitor contractor performance against agreed Key Performance Indicators (KPIs) and contractual deliverables.</li><li>Verify compliance with our client procedures, donor requirements, environmental standards, and applicable national regulations.</li><li>Identify implementation risks and recommend mitigation measures to improve project performance.</li><li>Support quality assurance activities through regular inspections, documentation reviews, and verification of field activities.</li><li>Contribute to lessons learned exercises and recommend improvements to project implementation processes.</li></ul><h2><br></h2><p></p></section>
<p> JOB CONTEXT: HI Yemen is operating in whole of Yemen (both South and North) with main offices in Sana a and Aden and field offices in Hudaydah and Hajja in the North, and Mokha in the South of the country. As of June 2026, the Programme is implementing projects in 5 main Governorates- Sana a, Hajja and Hudaydah in the North and Aden, Taiz Governorates in the South of Yemen. The main projects are Health, protection, Prosthetic and Orthotic and humanitarian mine action. HI Yemen has funding from ECHO, SDC, BMZ, GAC and MOFA LUX. HI Yemen has been operating in Yemen since 2015, implementing humanitarian response across Yemen, providing assistance to people affected by Yemen conflicts and other disasters. YOUR MISSION: Reporting to the country director and in collaboration with HQ services, the logistics manager ensures the efficient management of logistics resources for the country under his or her responsibility. He or she is the point person for the country director and as such informs him or her of any problems that fall within his or her remit and suggests solutions. He or she participates actively in the phased reorganization of HI in the field. He or she is a key player in the rollout and implementation of HI's logistics standards, which consists in reworking the positioning of logistics at HI and affirming the principle of professional development. Overall oversight of Program Logistics Management Manager as a role model: embodies HI's values on a daily basis. Manager as coach for meaning: understands the strategy, makes it explicit, translates it into operational objectives for his or her team, leads the necessary changes. Gives meaning to each management action. Encourages inter and intra departmental exchanges of practice. Encourages innovation and risk-taking. Operational manager: organises the operational management of his or her team, structures the work around identified processes, steers performance and facilitates the resolution of problems. Manager 1st HR & Coach: contributes to the development of his or her staff, creating the conditions for their commitment, professionalism and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behaviour. Defines the Logistics section of the StratOp and directs its action plan Drives logistics strategy and operations through the active promotion of HI's institutional policy and directives and the optimisation of its resources; STRATOP: contributes towards the drafting, revision and implementation of the Operational Strategy (StratOp) within his or her field of activity and geographical area and in line with objectives; RISKS: produces and updates the risk map for his or her area of responsibility and proposes and implements corrective mitigation measures; INCIDENTS: contributes to and follows up on incident reports for his or her area of responsibility; INDICATORS: produces, compiles and analyses the data in the logistics dashboard for his or her geographical area; REPRESENTATION: represents HI externally on logistical issues concerning his or her geographical area (e.g. forums, operational and strategic alliances); develops the local partnerships necessary for his or her fields of activity. Deploys HI's standards and contributes to its expertise and accountability within his or her remit STANDARDS: ensures compliance with and application of HI standards for his or her entire professional field with regard to policy, processes and tools; LOCAL ADAPTATION: adapts and contextualises these standards to meet local conditions and regulations; INTERNAL CONTROL: supervises internal control in his or her fields of activity; ACCOUNTABILITY: guarantees compliance with and the application of internal rules and the rules of institutional donors in his or her fields of activity Operational implementation of logistics Diagnostic phase Contextual analysis Design phase Resources planning Launch phase Procurement planning Facilitates the Logistics profession's development and contributes towards the development of the logistics profession across the organization Facilitates the development of the logistics profession in his or her geographical area and contributes towards the development of the logistics profession across the organization Contributes towards the facilitation of the profession s development at the organization s global level (community of practice); Helps to develop a pool of local talent (holds technical interviews with the candidates and formulates recommendations; identifies training requirements). Facilitates the development of the logistics profession in his or her geographical area ; Contributes towards the facilitation of the profession s development at the organizations global level (community of practice) Helps to develop a pool of local talent (holds technical interviews with the candidates and formulates recommendations; identifies training requirements). Emergency Preparedness and Response Responsibilities Leads emergency preparedness actions in Logistics department and, in case of emergency, reorganizes the priorities of his/her team according to the humanitarian imperative, in order to ensure HI s quick and efficient response. </p><p><strong>Desired Candidate Profile</strong></p><p>You have proven experience in at least 5 years of the following sectors: procurement / supplies, management / rehabilitation of premises, fleet management, and/or information and communication systems, and at least 3 years experience in a coordination position. With a high capacity for analysis and synthesis, you got a proven leadership experience and ability to effectively train and manage logistics team. You got excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external stakeholders. You are able to manage your stress, and work under pressure. You are able to handle conflicts, you have strong interpersonal and intercultural skills, with good communication and negotiation skills in English (Arabic is a strong asset).</p>
<p>About CIVIC</p><p>Center for Civilians in Conflict (CIVIC) is an international nonprofit and nongovernmental organization with offices around the world working to improve protection for civilians in conflict zones. Our mission is to support communities affected by conflict in their quest for protection and work with armed actors and relevant institutions to strengthen their resolve and capacity to prevent and respond to civilian harm. We are advocates who believe that no civilian caught in conflict should be ignored, and advisors who provide practical solutions to preventing and responding to civilian harm. Learn more at civiliansinconflict.org .</p><p>About the Position</p><p>The Center for Civilians in Conflict (CIVIC) seeks an experienced Senior Program Manager to lead the implementation, operational management, and strategic development of its Yemen portfolio. Based in Amman, the Senior Program Manager will oversee programme implementation across Yemen, while ensuring high-quality delivery, donor compliance, financial stewardship, and operational effectiveness. The position serves as the principal day-to-day manager of the Yemen programme and works closely with country-based teams, partners, donors, and regional stakeholders to advance CIVIC's mission of improving the protection of civilians. The Senior Program Manager will supervise programme staff, manage institutional donor grants, contribute to strategic growth, and represent CIVIC with humanitarian, governmental, and international partners.</p><p>Location: Amman, Jordan</p><p>Travel: Frequent travel to Yemen (subject to security and access), Oman, Saudi Arabia, Egypt, and other regional locations as required.</p><p>Reports to: Country Director, Yemen</p><p>Key Responsibilities</p><p>Programme Leadership and Management</p><ul><li>Lead the implementation of CIVIC's Yemen programme portfolio.</li><li>Ensure programmes are delivered on time, within budget, and in accordance with donor requirements.</li><li>Oversee project planning, implementation, monitoring and adaptive management.</li><li>Provide technical and managerial guidance to programme teams.</li><li>Identify operational risks and develop mitigation measures.</li><li>Ensure integration of Protection of Civilians principles across all programme activities.</li><li>Support programme learning, quality assurance and organizational accountability.</li></ul><p>Grant and Donor Management</p><ul><li>Lead management of multiple institutional donor grants.</li><li>Ensure compliance with donor contractual requirements and CIVIC policies.</li><li>Prepare high-quality narrative reports.</li><li>Coordinate budget revisions, no-cost extensions and grant amendments.</li><li>Maintain regular communication with donors.</li><li>Coordinate internal grant management processes across programme, finance and operations teams.</li></ul><p>Financial Management</p><ul><li>Manage programme budgets and forecasts.</li><li>Monitor expenditures against approved budgets.</li><li>Support financial planning and budget development.</li><li>Ensure efficient utilization of programme resources.</li><li>Work closely with finance staff to ensure timely financial reporting and compliance.</li></ul><p>Operational Management</p><ul><li>Coordinate programme operations across multiple locations.</li><li>Support recruitment, procurement, logistics and administrative planning.</li><li>Ensure operational systems support effective programme implementation.</li><li>Contribute to security planning and operational risk management.</li><li>Coordinate with regional and headquarters teams to resolve operational challenges.</li></ul><p>Business Development</p><ul><li>Identify opportunities for programme growth.</li><li>Lead or contribute to proposal development.</li><li>Prepare concept notes and project designs.</li><li>Develop budgets and implementation plans for new funding opportunities.</li><li>Support donor engagement and strategic partnerships.</li></ul><p>Representation and Partnerships</p><ul><li>Represent CIVIC with donors, UN agencies, NGOs, civil society organizations, and relevant authorities.</li><li>Build and maintain productive relationships with humanitarian and development partners.</li><li>Engage with protection, humanitarian coordination and security sector actors as appropriate.</li><li>Participate in coordination forums and working groups.</li><li>Promote CIVIC's mission and technical expertise externally.</li></ul><p>Staff Management</p><ul><li>Supervise programme staff.</li><li>Support staff development and performance management.</li><li>Foster collaboration across programme, operations and technical teams.</li><li>Promote a positive and inclusive team culture.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's degree in International Relations, Conflict Studies, Political Science, International Development, Humanitarian Affairs, Public Administration, or another relevant field.</li><li>Minimum seven (7) years of progressively responsible experience managing complex humanitarian, stabilization, peacebuilding or protection programmes.</li><li>Demonstrated experience managing programmes in Yemen is essential.</li><li>Experience working within the humanitarian response in Yemen, including coordination with national and international partners.</li><li>Experience with ECHO is essential</li><li>Proven experience managing multi-million-dollar institutional donor grants.</li><li>Strong experience in programme cycle management.</li><li>Experience developing proposals and securing institutional funding.</li><li>Experience managing programme budgets and financial oversight.</li><li>Experience supervising multidisciplinary and multicultural teams.</li><li>Experience working in insecure and conflict-affected environments.</li><li>Excellent programme management skills.</li><li>Strong grant and contract management.</li><li>Financial planning and budget management.</li><li>Monitoring, evaluation and adaptive programming.</li><li>Operational planning and coordination.</li><li>Risk management.</li><li>Stakeholder engagement and representation.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent report writing.</li><li>Excellent interpersonal and negotiation skills.</li><li>Fluency in English (spoken and written).</li><li>Fluency in Arabic (spoken and written).</li><li>Ability to be based full-time in Amman, Jordan.</li><li>Willingness and ability to undertake frequent travel throughout the Middle East, including to Yemen (subject to security conditions), Oman, Saudi Arabia, Egypt, and other countries as required.</li><li>Demonstrated commitment to the protection of civilians, humanitarian principles, and conflict-sensitive programming.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong>The Organization</strong></span></p><br><p><span>We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard. </span></p><br><p><span>We are working towards three breakthroughs in how the world treats children by 2030:</span></p><br><ul> <li><span>No child dies from preventable causes before their 5th birthday</span></li> <li><span>All children learn from a quality basic education and that,</span></li> <li><span>Violence against children is no longer tolerated</span></li></ul><p><span> We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.</span></p><br><p><span>We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</span></p><br><p><span>Save the Children International seeks to always be a child safe organization through fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and to improve the living standards of the child.</span></p><br><p><span>---------------------------------------------------------------------------------</span></p><br><p><span><strong>Position:</strong></span> Health and Nutrition Project Officer (National Only)</p><br><p><span><strong> Location</strong></span>: Taiz</p><br><p><span><strong>Contract Length</strong></span>: 4 months (renewable)</p><br><p><span><strong>Grade: 4</strong></span></p><br><p><span><strong>The Opportunity:</strong></span></p><br><p><span>The Health and Nutrition officer has responsibility for the management of the health and Nutrition project activities Under the overall guidance and supervision of the health and nutrition coordinator, the health and nutrition officer will support the daily operational management of all components of primary health care activities in the assigned region, and provide the technical support for service providers in the targeted Health facilities, ensure timely flow of information to and from the field, This position is also responsible to monitor and evaluate health services delivery according to national protocol.</span></p><br><p><span><strong>SCOPE OF ROLE</strong></span></p><br><p><span><strong>Reports to: </strong>Health and Nutrition Programme Manager</span></p><br><p><span><strong>Staff reporting to this post: <u>No.</u></strong></span></p><br><p><span><strong>Budget Responsibilities: <u>No.</u></strong></span></p><br><p><span><strong>Key Areas of Responsibilities</strong></span></p><br><ul> <li>Supervise the primary health care activities at the health facilities level focusing on the CMAM program, IMCI, OPD, RH services (ANC, PNC, EmONC, and FP), Expanded Program of Immunization (EPI), IYCF services, and Referral services.</li> <li>Supervise comprehensive training programs for health and nutrition workers and ensure all the training are fully documented, reported, and archived in both ways (soft and hard way). And share all the means of verification (MoVs) of the training with the Data Management Officer.</li> <li>Raise all the required Purchase Requests of the project as per the plan and available budget, ensure tracking of the process, and follow up with them till the stage of the distribution, and paying to the suppliers.</li> <li>Provide technical support to the health workers at the field level, ensure the quality of service provision is in place, and keep improving the health workers throughout the On-the-Job training. Additionally, the officer will follow up on the attendance of the health workers, and collect their attendance sheets to raise the payment of their incentives every month.</li> <li>Ensure all the activities are accomplished as per the detailed implementation plan (DIP), with continuous and regular referral to the line manager for the guidance and support.</li> <li>With Pharmacist officer support, prepare procurement plan for medical items and process it after getting approval from senior managers when required, and this mainly will depend on the consumption reports, and through analyzing the data of programs within the health facilities.</li> <li>Ensure proper management of the provided assets, pharmaceuticals, medical supplies, and nutritional commodities. This will include rational use of medicines, follow-up stock movement through stock cards and consumption rate, and ensuring the quality of warehouse management at the HFs level.</li> <li>Ensure timely and quality implementation of activities in compliance with the defined project and Country Strategy as per the SCI and donor guidelines.</li> <li>Ensure proper communication, coordination, and harmonization of tools with the different stakeholders involved in health /nutrition activities. Ensure minimum standards are maintained in accordance with humanitarian relief and MoPH guidelines. </li> <li>Conduct the Health Key Performance Indicators (KPI) on a monthly basis, and ensure to sharing the assessments and ways of improvement with the Project’s coordinator. All the documents must be archived, and fully documented.</li> <li>Provide technical support to H&N project assistants, partners, and government authorities on the planning, implementation, and management of the Nutrition and Health programs.</li> <li>Attend weekly meetings with Health and Nutrition project staff, to monitor progress in implementation, exchange information, discuss challenges and plan forward. </li> <li>Ensure that staff responsibilities are clearly defined, and understood and objectives are set against work plans and regularly monitored.</li> <li>Ensure that staff at health facilities perform well and are monitored daily to fulfill the required indicators of the program.</li> <li>Maintain and strengthen established links with NGOs and other agencies including government ministries and agencies. And build a good relationship with district health offices by multiple meetings, and inviting them into joint supportive supervision visits.</li> <li>Coordinate with logistics, administration, and finance units to procure all equipment, supplies, and materials required to implement the project activities, ensuring cost efficiency and accountability in compliance with SCI and donor regulations and procedures.</li> <li>Ensure effective and efficient use of all SC resources to keep costs low and ensure safety in the workplace.</li> <li>Provide support and work closely with the MEAL team in carrying out assessments and evaluations, accountability, and information sharing.</li> <li>Comply with SC policies and practices with respect to child protection, code of conduct, child safeguarding, health and safety, equal opportunity, and other relevant policies and procedures.</li> <li>Perform any other tasks as required by the line manager or technical manager that are related to the position, or when there is an urgent situation that requires all team efforts.</li> <li>Embed counter-fraud and ethical controls in all operational processes, ensuring compliance with donor and legal requirements, while collaborating with Finance and Counter-Fraud teams to mitigate risks and conduct assessments for high-value programs</li> <li>Bachelor in Medicine or Public Health and Nutrition/ public health professional or, Bachelor in medical science (pharmacy, Medical Assistance, Nurse, laboratory, Nutrition, etc) with at least 3 years experience in a similar position.</li> <li>At least 3 years experience in implementing emergency health and nutrition programs with NGOs or INGOs (Required).</li> <li>Good writing and speaking English skills (Required).</li> <li>Training courses or experiences in CMAM, IYCF, EMONC, EPI, and IMCI are highly (Preferred). </li> <li>Experience in staff training and capacity building preferred by having a TOT course (Preferred).</li> <li>Skills and experience in project management or getting similar certificates (Preferred).</li> <li>Understanding rights-based approaches and participatory concepts and practical experience in a similar context. </li> <li>Ability to communicate and maintain tactful relations with relevant local authorities in political and militarily sensitive environments. </li> <li>Good interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language difficulties. Tact and diplomacy are essential. </li> <li>Flexible, adaptable, able to improvise and work in a stressful and volatile environment. </li> </ul><p><span><strong>Qualifications, Skills and Experience</strong></span></p><br><p><span><i>Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share. </i> </span></p><br><p> <span><i>Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom Save the Children is in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse. In addition, it is Save the Children’s policy to create and proactively maintain an environment that aims to prevent and deter any actions and omissions, whether deliberate or inadvertent, that place children at the risk of any kind of child abuse. All our representatives are expected to conduct themselves in a manner consistent with this commitment and obligation. Any violations of this policy will be treated as a serious issue. </i> </span></p><br><p><span><i>We provide equal employment opportunities (EEO) to all employees and qualified applicants for employment without regard to race, color, religion, gender, gender identity or expression, ancestry, sexual orientation, national origin, age, handicap, disability, marital status, or status as a veteran. Save the Children complies with all applicable laws. </i> </span></p><br><p><span><strong>Application Information:</strong></span></p><br><p>Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at </p><br><p><span>organizations.</span>https://hcri.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/</p><br><p><span>“<strong><u>Save the Children is an equal opportunity employer. Women are strongly encouraged to apply</u></strong>”</span></p><br><br> </div>
<p>The Community Feedback Mechanism is a key component of NRC s commitment to Accountability to Affected Populations (AAP), ensuring that communities can safely provide feedback, ask questions, and raise concerns about NRC programmes and services. Through accessible and trusted communication channels, the CFM supports transparent dialogue between NRC and communities, strengthens programme quality, and promotes safeguarding and ethical conduct. The CFM Technical Assistant supports the implementation of these mechanisms by facilitating the safe collection, documentation, and follow-up of feedback, while helping ensure that community voices inform programme improvements and organisational learning</p> <p> <span> </span> <span>The following are examples and can be adapted (i.e. irrelevant ones may be removed and others can be added). It is recommended to maintain a maximum of 10 generic professional competencies in the list.</span> </p> <p> </p> <ul> <li> <p> <span>1 to 2 year of relevant experience in accountability, MEAL, community engagement, or protection.</span> </p> </li> <li> <p> <span>Bachelor s Degree or relevant vocational training. </span> </p> </li> <li> <p> <span>Knowledge of CEA, PSEA, child safeguarding, and the Core Humanitarian Standard (CHS).</span> </p> </li> <li> <p> <span>Good spoken and written English.</span> </p> </li> <li> <p> <span>Proficiency in Microsoft Office standard applications (Word, Excel, PowerPoint, Outlook) is required; experience with Microsoft 365 collaboration tools (e.g., SharePoint, Teams, OneDrive, Planner) is an advantage.</span> </p> </li> </ul> <div> <p> <span> <strong>Behavioural Competencies</strong> </span> </p> </div> <ul> <li> <p> <span>Handling insecure environment</span> </p> </li> <li> <p> <span>Working with people</span> </p> </li> <li> <p> <span>Communication with impact and respect</span> </p> </li> <li> <p> <span>Analysing</span> </p> </li> <li> <p> <span>Coping with Change</span> </p> </li> </ul> <p> <span>The CFM Technical Assistant provides frontline support to NRC s Community Feedback Mechanism (CFM) at Country Office (CO) or Area Office (AO) level. The role oversees contextually appropriate feedback channels, such as phone hotlines, ensuring that community feedback is collected, recorded, and forwarded safely and ethically in line with the global CFM Handbook guidelines. The Assistant also supports community awareness-raising and reporting, playing a key role in ensuring NRC s feedback system is safe, accessible, trusted, and responsive to the needs of affected people. The position will focus on implementing the position responsibilities for NRC s cash programmes. </span> </p> <div> <p> <span> <strong>Generic Responsibilities</strong> </span> </p> </div> <ol> <li> <p> <span>Receive, record, process and respond to community feedback received through NRC s channels (hotlines, boxes, helpdesks, digital systems).</span> </p> </li> <li> <p> <span>Enter, maintain and clean feedback data in NRC s CFM data management system.</span> </p> </li> <li> <p> <span>Ensure confidentiality, accuracy, and ethical handling of feedback, especially sensitive feedback, per NRC CFM Handbook guidelines.</span> </p> </li> <li> <p> <span>Provide accurate and timely information to project participants about NRC s services, as well as responses to other frequently asked questions, as available. </span> </p> </li> <li> <p> <span>Support referrals and follow-up with relevant programme or support staff both within NRC and externally.</span> </p> </li> <li> <p> <span>Monitor and track feedback to ensure timely closure, document all actions taken, and follow up with the feedback provider as needed.</span> </p> </li> <li> <p> <span>Support filing, archiving, and preparation of CFM reports.</span> </p> </li> <li> <p> <span>Support </span> <span>awareness sessions with communities and staff on NRC s CFM approach</span> <span>, service mapping and NRC representation in relevant external CEA coordination forums.</span> </p> </li> <li> <p> <span>Compliance and adherence to NRC policies, guidance, and procedures, and a specific responsibility for the CFM policies (CEA, Safeguarding, Speak-Up), CFM Handbook, and procedures.</span> </p> <span> </span> <p> </p> <p> <span> <strong>Specific Responsibilities</strong> </span> </p> </li> </ol> <ul> <li> <p> <span>Answer hotline calls, emails or social media/SMS messages and document feedback in real time.</span> </p> </li> <li> <p> <span>Collect and record feedback from community-based channels (boxes, desks, outreach sessions).</span> </p> </li> <li> <p> <span>Translate and support communication with community members when required.</span> </p> </li> <li> <p> <span>Conduct spot checks on feedback mechanisms to ensure accessibility and inclusiveness.</span> </p> </li> <li> <p> <span>Securely file, archive, and manage CFM records.</span> </p> </li> <li> <p> <span>Support logistics for CFM trainings and community sensitisation activities.</span> </p> </li> <li> <p> <span>Monitor and forward non-sensitive feedback to relevant programme teams or externally for follow up.</span> </p> </li> <li> <p> <span>Forward sensitive feedback immediately to relevant entities responsible for safe handling, e.g. to Speak Up for alleged misconduct, protection actors for protection reports, or HSS for health and safety incidents. </span> </p> </li> <li> <p> <span>Share field-level observations on accessibility, challenges, and good practices in feedback handling.</span> </p> </li> <li> <p> <span>Carry out any other tasks relevant to the function and the position as delegated by the line manager.</span> </p> </li> </ul> <div> <p> </p> <p> <span> <strong>Critical Interfaces</strong> </span> </p> </div> <p>Programme teams</p> <p>Assign feedback, referrals (for new services), programme adaptation, learning and reporting.</p> <p> </p> <p>MEAL teams</p> <p>Use of CFM data for monitoring, learning, triangulation and outcome measurement.</p> <p> </p> <p>Community leaders and project participants </p> <p> </p> <p>Awareness raising and ensuring accessibility of channels. </p>