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<p><h4>Job purpose</h4> <p>To optimize, maintain, and enhance the performance of the group-wide Fircosoft sanction screening system for payment screening and customer screening. The role involves fine-tuning configurations to improve detection accuracy, ensuring compliance with regulatory standards, minimizing false positives, and maximizing operational efficiency.</p> <h4>Key accountabilities</h4> <p><strong>Generic accountabilities:</strong></p> <ul> <li>Conduct regular system performance evaluations to identify areas for improvement in Fircosoft's payment screening and customer screening modules.</li> <li>Implement fine-tuning and rule adjustments to enhance screening accuracy.</li> <li>Ensure the screening system adheres to international sanctions, regulatory requirements, and group-wide compliance policies.</li> <li>Collaborate with group-wide compliance teams to align system functionality with regulatory updates.</li> <li>Analyze screening results and system performance metrics to identify trends and areas for adjustment.</li> <li>Generate reports on key performance indicators (KPIs) and system tuning activities.</li> <li>Work closely with IT, compliance, and operational teams to ensure smooth system operations and integration with existing workflows.</li> <li>Provide support during audits and regulatory inspections related to the sanction screening process.</li> <li>Establish and monitor quality control mechanisms to ensure the accuracy and efficiency of sanction screening processes.</li> <li>Conduct periodic reviews of screening workflows and recommend process improvements.</li> <li>Identify and mitigate risks associated with inadequate screening or system malfunctions.</li> <li>Maintain detailed logs of system changes to ensure traceability and accountability.</li> </ul> <p><strong>Specific accountabilities:</strong></p> <ul> <li>Develop and modify Fircosoft screening rules, watchlist configurations, and fuzzy logic parameters to balance compliance and efficiency for the group-wide.</li> <li>Validate new rules and configurations in test environments before deployment.</li> <li>Identify patterns leading to false positives and implement strategies to reduce them without compromising compliance standards.</li> <li>Regularly monitor false positive rates and adjust thresholds accordingly.</li> <li>Manage Fircosoft system updates, patches, and enhancements to maintain optimal functionality.</li> <li>Ensure seamless integration with external data sources, such as regulatory watchlists and customer data systems.</li> <li>Investigate and resolve issues related to sanction screening system performance or accuracy.</li> <li>Provide timely resolutions for system anomalies affecting screening processes.</li> <li>Create and maintain comprehensive documentation for system configurations, tuning activities, and best practices.</li> <li>Train team members and stakeholders on system functionality and enhancements.</li> <li>Identify opportunities to automate repetitive tasks within the sanction screening process to improve efficiency.</li> <li>Configure system alerts for critical thresholds, such as rule mismatches, list updates, or system downtime.</li> <li>Proactively monitor real-time screening performance to address issues before they impact business operations.</li> <li>Customize rule sets for unique business requirements while maintaining global compliance standards.</li> </ul> <p><strong>Performance monitoring:</strong></p> <ul> <li>Prepare regular updates and reports for stakeholders.</li> </ul> <p><strong>Vendor management:</strong></p> <ul> <li>Liaise with third-party vendors or consultants for coordination of any system enhancement or upgrades.</li> </ul> <h4>Job success factors</h4> <ul> <li>Deep understanding of Fircosoft's payment screening and customer screening functionalities, including rule creation and fine-tuning for group-wide.</li> <li>Strong knowledge of global sanction regulations, including OFAC, UN, and EU watchlists.</li> <li>Ability to analyze screening outcomes and metrics, identify trends, and implement effective tuning strategies.</li> <li>Proven ability to diagnose and resolve system performance issues efficiently.</li> <li>Effective communication and teamwork skills to liaise with cross-functional teams and stakeholders.</li> </ul> <h4>Education & experience</h4> <p><strong>Education</strong></p> <ul> <li>Master's degree in computer science/technology or finance systems.</li> <li>ACAMS certification or equivalent.</li> <li>In-depth knowledge of the industry's technology standards and regulations.</li> <li>Knowledge of regulatory requirements, standards, rules, and frameworks.</li> </ul> <p><strong>Experience</strong></p> <ul> <li>8+ years of AML/CTF experience in managing AML/CTF technology systems at a top tier international bank, which includes 6+ years of experience managing technology teams.</li> <li>Experience in advising or working in a compliance function with a focus on delivering a robust technology program.</li> <li>Strong interpersonal skills with the ability to communicate with impact, build healthy professional connections, influence outcomes, and simplify complex topics into actionable recommendations for decision-making.</li> <li>Ability to perform innovative thinking to solve complex problems with no established precedence while balancing risk, speed, and accuracy.</li> <li>Managerial level experience in data analytics, risk analysis, or similar statistics discipline.</li> <li>Proven experience in rule configuration, system optimization, and compliance alignment for sanction screening solutions.</li> <li>Experience in data analysis, reporting, and stakeholder management in a financial or regulatory compliance context.</li> </ul></p><p></p>

<p><h4>About the job</h4> <p><strong>Term:</strong> 12 months<br> <strong>Location:</strong> Bahrain<br> <strong>Division:</strong> Retail Banking / Cards & Payments<br> <strong>Relevant experience:</strong> 10-15 years cards product / portfolio management, card product launches, process / policy revamp</p> <h4>Mandatory requirements</h4> <p>Experience of product launches, CVP development, SAMA regulations knowledge. Knowledge of cards (debit, credit, and prepaid), profitability, and key metrics.</p> <h4>Purpose of the project</h4> <p>The Cards Product Management Specialist is responsible for driving the strategic development, commercialization, and lifecycle management of card products. This includes overseeing product launches, optimizing portfolio performance, managing vendor relationships, and ensuring compliance with regulatory standards. The role is pivotal in enhancing customer engagement, profitability, and operational efficiency across the card business. The specialist will guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy, with a focus on the whole bank value which is not limited to card launches and ongoing product management.</p> <h4>Key activities</h4> <h4>Core responsibilities and accountabilities</h4> <ul> <li>Lead the design and rollout of innovative card products tailored to market needs.</li> <li>Define product value propositions (CVPs) and pricing strategies.</li> <li>Create a Bin Sponsorship program and lead discussions for white label solutioning and processing capabilities discussions with new clients.</li> <li>Collaborate with cross-functional teams (marketing, sales, operations, compliance) to ensure successful product launches.</li> <li>Guide and support in executing strategies aimed at generating revenue through products in alignment with consumer banking strategy.</li> <li>Support the commercialization of new products and launch of new products and solutions, by recommending pricing, providing sales tools, and training the sales team to ensure knowledge transfer resulting in successful sales in partnership with acquisitions.</li> <li>Support the client in profit and growth for cards, including revenue, credit costs, and direct/allocated costs.</li> <li>Manage product management for cards, audit, compliance matters, and complaints support.</li> <li>Provide guidance and support to client-facing professionals and sales teams to solve complex client needs through products.</li> <li>Support sales teams with training, tools, and product knowledge to drive acquisition and usage.</li> <li>Recommend promotional campaigns and tactical plans to boost card performance.</li> <li>Support monitoring of product performance post roll-out and help resolve product or sales issues to ensure continuous product improvement.</li> <li>Support in delivery of large programs for clients from initiation to benefit realization.</li> <li>Successful execution of projects across different clients / businesses, identifying and mitigating risks, solving issues, developing plans and ensuring they are implemented in line with agreed timescales, budgets, and quality criteria, including examples of re-aligning scope and objectives during a program to ensure maximum value extraction.</li> <li>Develop strong bonds with clients that endure beyond a particular assignment, serve as a go-to resource for client staff, and are sought out for knowledge of industry and firm.</li> <li>Identify new business opportunities to support clients with solutions.</li> <li>Manage integration with card processing systems, switches, and vendors.</li> <li>Provide technical support for card applications and resolve operational issues.</li> <li>Ensure seamless delivery of regulatory changes and compliance adherence.</li> </ul> <h4>KPIs</h4> <ul> <li>Sales and acquisition growth.</li> <li>Spend, ENR, and revenue growth from card products.</li> <li>Number of successful card launches and time to market.</li> <li>Reduction in credit costs and profitability optimization.</li> <li>Successful execution of marketing campaigns.</li> <li>Customer satisfaction and superior customer experience.</li> <li>Timely and effective product roll-out and commercialization.</li> </ul> <h4>Knowledge and experience</h4> <ul> <li>Bachelor’s or Master’s degree in Business, Finance, Marketing, or related field.</li> <li>Strong understanding of card payments, processing systems, and regulatory environments.</li> <li>6 to 8 years of proven experience in product development, portfolio management, and cross-functional collaboration.</li> <li>Excellent analytical, communication, and stakeholder management skills.</li> </ul></p><p></p>

<p><h4>Job overview</h4> <p>The claims payment processor's main duties are to report the processed claims to the payer, prepare EFTs (Electronic Funds Transfer) for claims, update the accounting and other financial software, and send statements of accounts to our clients. This role has the overall responsibility of coordinating activities in an effective and efficient manner in carrying out the responsibilities of the accounting department.</p> <h4>What you do</h4> <ul> <li>Send the processed claims reports to the payers within the TAT.</li> <li>Prepare the payments for the providers within the TAT.</li> <li>Ensure the financial transactions are booked in a timely manner and are compliant with proper supporting backup.</li> <li>Ensure control procedures are followed.</li> <li>Ensure all accounting deadlines are met.</li> <li>Provide professional correspondence internally and externally, i.e., members of insurance companies and their client-related claims.</li> <li>Resolve accounting discrepancies.</li> <li>Monitor transactions to determine accuracy, completeness, and conformance to established policies and internal procedures.</li> <li>Keep track of records and files and provide correct information of record details when required.</li> <li>Maintain various account reconciliations and post necessary monthly journal entries.</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly in accordance with our standards of data governance, security, and ethical use.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>What you bring</h4> <ul> <li>Bachelor's degree; finance or accounting or equivalent background preferred.</li> <li>2+ years relevant experience; experience in a TPA, BPO, hospital, or medical center is an added advantage.</li> <li>Experience with accounting software is preferred.</li> <li>Physically fit to carry out duties.</li> <li>Legally permitted to work in the country of operations.</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills.</li> </ul> <h4>How we hire</h4> <p><strong>Agency statement</strong><br> Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech, high-touch products and solutions that go beyond traditional insurance. Our products are embedded seamlessly into our partners' businesses or sold directly to customers and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>About the Apex Group</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally, and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by circa 13,000 employees across 112 offices worldwide.</p> <p>Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>Role Location</h4> <p>Bahrain</p> <h4>Department</h4> <p>Fund Administration</p> <h4>Employment Type</h4> <p>Full-time</p> <h4>The Role & Key Responsibilities</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing and providing Fund Administration services to Private Equity Funds. The individual will maintain client relationships; take responsibility for coordination of NAV calculation, regulatory reporting, audit preparation, new business take-on, and due diligence requirements of the company. The individual will also manage the coordination of regulatory reporting, audit preparation, review, and timely delivery of reports. This is an exciting role for someone who is determined to get involved in all aspects of fund administration.</p> <h4>Role Responsibilities</h4> <ul> <li>Ensuring NAV calculations are reviewed and delivered by the agreed delivery timeframes along with any other client-specific reporting requirements</li> <li>Operational onboarding of new and take-on funds</li> <li>Attendance of meetings where NAV calculations, financial statements, and other deliverables are discussed</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Ongoing implementation and refinement of SSAE 18 and ISAE 3402 controls</li> <li>Ensuring client enquiries are answered in accordance with Apex's service standards on an ongoing basis</li> <li>Ensuring compliance with regulatory requirements and other requirements of the funds' specifications</li> <li>Review and authorisation of payments via bank portals</li> <li>Review of financial statements and related regulatory reports</li> <li>Ability to deal with auditors (external and internal), manage and respond to audit queries</li> <li>Monitoring of administration fee payments and chasing of debtors</li> <li>Ensuring best practices are adopted and improving processes to gain efficiencies</li> <li>Managing and training staff whilst providing feedback on their performance</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Act as the senior point of contact with clients both internal and external</li> <li>Manage the expectations of clients, seeking and acting on client feedback</li> <li>Add value to client account planning</li> <li>Promote new ideas and services by applying knowledge of the industry/sector to create client value</li> <li>Continually identify improvements and implement efficient ways of working</li> <li>Create opportunities for cross-team collaboration</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills Required</h4> <ul> <li>Holds a professional accounting qualification with a strong academic background</li> <li>At least 10+ years' relevant experience in private equity fund administration role</li> <li>Knowledge of accounting standards i.e. IFRS, UK, LUX, US GAAP</li> <li>Ability to work to and meet agreed deadlines</li> <li>Excellent interpersonal and written communications skills</li> <li>Ability to multi-task and work in a pressurised environment</li> <li>Capacity to problem-solve and ability to deal with complex issues</li> <li>Ability to work independently with minimum supervision/guidance</li> <li>Must be a self-starter and willing to take initiative</li> <li>Strong PC skills including Word, Excel and Macros in Excel</li> <li>Experience in managing people will be considered an asset</li> <li>Knowledge of eFront will be considered an advantage</li> <li>Able to present financial and business data to clients adding own analysis and expertise</li> </ul> <h4>What You Will Get in Return</h4> <ul> <li>A genuinely unique opportunity to be part of an expanding large global business</li> <li>Working with a strong and dynamic team</li> <li>Training and development opportunities</li> <li>Exposure to all aspects of the business, cross-jurisdiction, and to working with senior management directly</li> </ul> <h4>Additional Information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications, and experiences.</p> <p>We measure our success as a business not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society, and the planet.</p> <h4>Disclaimer</h4> <p>Unsolicited CVs sent to Apex by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.</p></p><p></p>

<p><h4>Job description</h4> <p>To enhance and optimize the performance of the group-wide NetReveal platform for transaction monitoring system and customer risk assessment. This role involves configuring detection scenarios, reducing false positives, maintaining compliance with regulatory standards, and improving the operational efficiency of financial crime prevention processes.</p> <p><strong>Key responsibilities:</strong></p> <ul> <li>Perform routine evaluations of NetReveal's transaction monitoring and customer risk assessment systems to ensure optimal performance.</li> <li>Configure system parameters and detection scenarios to enhance risk identification and reduce false positives.</li> <li>Ensure the system adheres to local and international regulatory requirements, as well as group-wide compliance policies.</li> <li>Collaborate with group-wide compliance teams to align system functionality with regulatory updates.</li> <li>Analyze system-generated alerts and data patterns to identify opportunities for improvement in detection and risk assessment processes.</li> <li>Create detailed reports highlighting system performance, alert trends, and key tuning activities.</li> <li>Work closely with IT, compliance, operations, and business units to ensure seamless integration and alignment of NetReveal's functionalities with organizational goals.</li> <li>Act as a technical subject matter expert (SME) during audits, regulatory inspections, and internal reviews.</li> <li>Establish and maintain quality assurance processes to verify the accuracy and reliability of system-generated alerts.</li> <li>Conduct periodic evaluations of detection models and customer scoring algorithms across the group.</li> <li>Monitor potential risks arising from inadequate system configurations or outdated rules and implement appropriate mitigating actions.</li> <li>Maintain comprehensive logs of changes to ensure traceability and compliance.</li> </ul> <p><strong>Specific accountabilities:</strong></p> <ul> <li>Develop and optimize detection rules and scenarios in NetReveal's transaction monitoring system to effectively identify suspicious activities across the group.</li> <li>Configure customer scoring models in the customer risk assessment module to accurately assess individual and entity risks across the group.</li> <li>Analyze the root causes of false positives and implement strategies to reduce them without compromising detection quality.</li> <li>Regularly monitor and adjust detection thresholds and scoring algorithms.</li> <li>Ensure seamless integration with external data sources, such as regulatory databases, customer data repositories, and transaction data feeds.</li> <li>Regularly test and fine-tune scenarios and models to reflect the organization's risk appetite and regulatory requirements.</li> <li>Conduct regression testing after updates to validate expected system performance and accuracy.</li> <li>Identify opportunities to automate repetitive tasks, such as alert handling and rule management, to improve efficiency.</li> <li>Integrate the NetReveal system with downstream processes, such as case management tools and reporting systems.</li> <li>Configure and monitor alerts for high-priority risks, such as suspicious transaction patterns or high-risk customer profiles.</li> <li>Ensure real-time monitoring capabilities are functioning effectively and provide proactive resolution for performance issues.</li> <li>Develop and maintain comprehensive documentation on system configurations, tuning strategies, and best practices.</li> <li>Provide training sessions for internal stakeholders to improve understanding and utilization of the system.</li> <li>Use advanced analytical techniques to identify hidden patterns in transaction data and improve scenario efficacy.</li> <li>Leverage machine learning or advanced statistical methods to refine customer risk scoring and anomaly detection.</li> </ul> <p><strong>Performance monitoring:</strong></p> <ul> <li>Prepare regular updates and reports for stakeholders.</li> </ul> <p><strong>Vendor management:</strong></p> <ul> <li>Liaise with third-party vendors or consultants to coordinate any system enhancements.</li> </ul></p><p></p>

<p><h4>About the role</h4> <p>As an MPM intern, you will support the Medical Provider Management (MPM) department in strengthening our provider network across Bahrain and the region.</p> <p>This role will give you real exposure to healthcare operations, data management, and provider relations within a global organization.</p> <h4>What you do</h4> <ul> <li>Conduct gap analysis for the medical provider network.</li> <li>Manage empanelment requests from medical providers - from registration to contract preparation.</li> <li>Support provider database maintenance and ensure data accuracy.</li> <li>Assist in providing negotiations and coordination with internal departments.</li> <li>Prepare and maintain contract documentation and related records.</li> <li>Participate in network list preparation, compliance tracking, and performance monitoring.</li> <li>Collaborate with regional and global teams on special projects.</li> <li>Contribute to provider training, complaint management, and record keeping.</li> </ul> <h4>What you bring</h4> <ul> <li>Bahraini nationals only.</li> <li>Fresh university graduate.</li> <li>No working experience required.</li> <li>A bachelor's degree in healthcare administration, business administration, or a related field.</li> <li>Understanding of healthcare industry regulations and standards.</li> <li>Excellent administrative and communication skills.</li> <li>Ability to handle multiple tasks, work under pressure, and maintain confidentiality.</li> <li>Proficiency in MS Office (Excel, Word, Outlook, PowerPoint).</li> <li>A proactive, organized, and detail-oriented mindset.</li> </ul> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, or sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Join us. Let's care for tomorrow.</p></p><p></p>

<p><h4>Job overview</h4> <p>The automation process lead owns the strategic automation agenda within health operations, driving scalable process transformation, governance control, and measurable value creation through digital enablement and AI integration.</p> <h4>What you do</h4> <ul> <li>Automation rate (STP %)</li> <li>Manual touch reduction</li> <li>Turnaround time (TAT) improvement</li> <li>Cost per transaction optimization</li> <li>Compliance and quality adherence</li> <li>Lead end-to-end automation strategy across health operations</li> <li>Drive process optimization, efficiency, and compliance</li> <li>Enhance automation rate, reduce manual touchpoints, and improve KPIs</li> <li>Act as the bridge between operations, IT, and digital teams</li> <li>Provide clear feedback on queries from operations</li> <li>Provide clients an understanding of any declined medical claims</li> <li>Coordinate workflow and meet deadlines</li> <li>Decision making responsibility</li> <li>Provide gap analysis and mapping qualification</li> <li>Assist new juniors with training and provide feedback</li> <li>Maintain updated guidelines for the workflow</li> <li>Define automation roadmap aligned with business KPIs</li> <li>Identify high-impact automation opportunities across claims and approvals</li> <li>Establish automation governance and control framework</li> <li>Ensure regulatory compliance (DHA, DOH, CBUAE where applicable)</li> <li>Lead process re-engineering prior to automation deployment</li> <li>Collaborate with IT on rules engine and AI-based adjudication</li> <li>Oversee UAT, validation, and accuracy monitoring</li> <li>Drive continuous improvement initiatives</li> </ul> <h4>AI readiness</h4> <p>Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data, analytics, and cloud-based tools, using insights responsibly with our standards of data governance, security, and ethical use.</p> <h4>What you bring</h4> <ul> <li>5-8+ years in health insurance / TPA operations</li> <li>Experience with automation tools, RPA, rules engines</li> <li>Strong analytical and dashboarding capabilities (Excel / Power BI)</li> <li>Coding certificate</li> <li>Fluency in Power BI, Alteryx with experience in building dashboards</li> <li>5+ years medical practical experience (reputable insurance provider, broker, or TPA experience a plus)</li> <li>Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills</li> <li>Advanced communication skills</li> </ul> <h4>How we hire</h4> <p>Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submission will not be considered.</p> <h4>What we offer</h4> <p>Allianz Partners is a world leader in B2B2C insurance and assistance, offering global solutions that span international health and life, travel insurance, automotive, and assistance. Customer driven, our innovative experts are redefining insurance services by delivering future-ready, high-tech high-touch products and solutions that go beyond traditional insurance.</p> <p>Our products are embedded seamlessly into our partners' businesses or sold directly to customers, and are available through four commercial brands: Allianz Assistance, Allianz Automotive, Allianz Travel, and Allianz Care.</p> <p>At Allianz Partners, artificial intelligence (AI) is transforming service delivery and innovation. By leveraging business intelligence and data analytics, we enhance strategic decision-making and customer experiences. Our commitment to ethical AI ensures responsible deployment, maintaining data integrity and trust. Conversational AI improves communication, while emerging technologies and generative AI drive industry leadership and new opportunities. With robust information security management, we protect sensitive information, ensuring compliance and security. Embrace the future of AI with Allianz Partners, where possibilities become realities.</p> <h4>About Allianz Group</h4> <p>Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow, and to shape a better future for our customers and the world around us.</p> <p>At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion, and trust.</p> <p>We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.</p> <p>Great to have you on board. Let's care for tomorrow.</p> <p><strong>Note:</strong> Having different strengths, experiences, perspectives, and approaches is an integral part of Allianz's company culture. One means to achieve this is a regular rotation of Allianz executive employees across functions, Allianz entities, and geographies. Therefore, the company expects from its employees a general openness and a high motivation to regularly change positions and collect experiences across Allianz Group.</p></p><p></p>

<p><h4>About Apex</h4> <p>The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.</p> <h4>The role & key responsibilities</h4> <p>The successful applicant will be part of the Apex Fund Administration service offering, performing and providing fund administration services to real estate funds. The individual will maintain client relationships; take responsibility for coordination of NAV calculation, regulatory reporting, audit preparation, new business take-on and due diligence requirements of the company. The individual will also manage the coordination of regulatory reporting, audit preparation, review and timely delivery of reports. This is an exciting role for someone who is determined to get involved in all aspects of fund administration.</p> <p><strong>Role responsibilities:</strong></p> <ul> <li>Ensuring NAV calculations are reviewed and delivered by the agreed delivery timeframes along with any other client specific reporting requirements</li> <li>Operational onboarding of new and take on funds</li> <li>Attendance of meetings where NAV calculations, financial statements and other deliverables are discussed</li> <li>Calculation and processing of fund capital calls and distributions</li> <li>Ongoing implementation and refinement of SSAE 18 and ISAE 3402 controls</li> <li>Ensuring client enquiries are answered in accordance with Apex's service standards on an ongoing basis</li> <li>Ensuring compliance with regulatory requirements and other requirements of the funds' specifications</li> <li>Review and authorisation of payments via bank portals</li> <li>Review of financial statements and related regulatory reports</li> <li>Ability to deal with auditors (external and internal), manage and respond to audit queries</li> <li>Monitoring of administration fee payments and chasing of debtors</li> <li>Ensuring best practices are adopted and improving processes to gain efficiencies</li> <li>Managing and training staff whilst providing feedback on their performance</li> <li>Perform investor AML-related risk assessments and due diligence checks</li> <li>Perform periodic review of investor AML/LYC files</li> <li>Review FATCA/CRS returns and oversee filing process</li> <li>Act as the senior point of contact with clients both internal and external</li> <li>Manage the expectations of clients, seeking and acting on client feedback</li> <li>Add value to client account planning</li> <li>Promote new ideas and services by applying knowledge of the industry/sector to create client value</li> <li>Continually identify improvements and implement efficient ways of working</li> <li>Create opportunities for cross team collaboration</li> <li>Act in accordance with the Apex Code of Conduct</li> <li>Deliver the Apex Client Charter</li> </ul> <h4>Skills required</h4> <ul> <li>Holds a professional accounting qualification with a strong academic background</li> <li>At least 10+ years' relevant experience in real estate fund administration role</li> <li>Knowledge of accounting standards i.e. IFRS/UK/LUX/US GAAP</li> <li>Ability to work to and meet agreed deadlines</li> <li>Excellent interpersonal and written communications skills</li> <li>Ability to multi-task and work in a pressurised environment</li> <li>Capacity to problem-solve and ability to deal with complex issues</li> <li>Ability to work independently with minimum supervision/guidance</li> <li>Must be a self-starter and willing to take initiative</li> <li>Strong PC skills including Word, Excel and Macros in Excel</li> <li>Experience in managing people will be considered an asset</li> <li>Knowledge of eFront will be considered an advantage</li> <li>Able to present financial and business data to clients adding own analysis and expertise</li> </ul> <h4>What you will get in return</h4> <ul> <li>A genuinely unique opportunity to be part of an expanding large global business</li> <li>Working with a strong and dynamic team</li> <li>Training and development opportunities</li> <li>Exposure to all aspects of the business, cross-jurisdiction and to working with senior management directly</li> </ul> <h4>Additional information</h4> <p>We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic status, responsibilities for dependants, physical or mental disability. Any hiring decisions are made on the basis of skills, qualifications and experiences. We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.</p></p><p></p>

<p><h4>Description</h4> <p>Mindrift is looking for highly skilled senior Python data scraping engineers to join the Tendem project and drive specialized data scraping workflows within our hybrid AI + human system.</p> <p>In this role, as an AI pilot – that’s how we refer to this role at Mindrift – you’ll collaborate with Tendem agents that handle repetitive tasks, while you provide critical thinking, domain expertise, and quality control to deliver accurate and actionable results.</p> <p>This part-time remote opportunity is ideal for technical professionals with hands-on experience in web scraping, data extraction, and processing.</p> <h4>What we do</h4> <p>The Mindrift platform connects specialists with AI projects from major tech innovators. Our mission is to unlock the potential of generative AI by tapping into real-world expertise from across the globe.</p> <p>This is a freelance role for a Tendem project. As a senior Python data scraping engineer, you'll handle data scraping tasks requiring technical precision for web extraction and processing, utilizing various tools such as our provided Apify and OpenRouter alongside your own resourceful approaches.</p> <h4>Key responsibilities:</h4> <ul> <li>Own end-to-end data extraction workflows across complex websites, ensuring complete coverage, accuracy, and reliable delivery of structured datasets.</li> <li>Leverage internal tools (Apify, OpenRouter) alongside custom workflows to accelerate data collection, validation, and task execution while meeting defined requirements.</li> <li>Ensure reliable extraction from dynamic and interactive web sources, adapting approaches as needed to handle JavaScript-rendered content and changing site behavior.</li> <li>Enforce data quality standards through validation checks, cross-source consistency controls, adherence to formatting specifications, and systematic verification prior to delivery.</li> <li>Scale scraping operations for large datasets using efficient batching or parallelization, monitor failures, and maintain stability against minor site structure changes.</li> </ul> <h4>Requirements:</h4> <ul> <li>At least 5+ years of relevant experience in data engineering, web scraping, automation, or software development (required).</li> <li>Bachelor’s or master’s degree in engineering, applied mathematics, computer science, or related technical fields is a plus.</li> <li>Candidates should have a strong technical foundation and practical experience with scripting, automation, and AI-assisted workflows. We are looking for specialists who can solve non-trivial problems, work confidently with LLMs, and systematically collect, structure, and validate data from diverse sources. A methodical, detail-oriented approach and the ability to work independently are essential.</li> <li>Strong experience in Python web scraping (BeautifulSoup, Selenium or similar), including dynamic content (JS, AJAX, infinite scroll) and APIs via proxies.</li> <li>Proven ability to extract data from complex structures (hierarchies, archived pages, inconsistent HTML).</li> <li>Solid background in data cleaning, normalization, and validation, delivering structured datasets (CSV, JSON, Google Sheets).</li> <li>Demonstrated experience handling anti-bot mechanisms and dynamic site structures at scale.</li> <li>Experience with cloud infrastructure (AWS or equivalent) and containerization (Docker) as part of real workflows.</li> <li>Hands-on experience with LLM frameworks (LangChain, OpenRouter, or similar) applied to automation tasks.</li> <li>Strong attention to detail and commitment to data accuracy.</li> <li>Self-directed work ethic with ability to troubleshoot independently.</li> <li>English proficiency: upper-intermediate (B2) or above (required).</li> </ul> <h4>Project time expectations</h4> <p>For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active.</p> <h4>Compensation</h4> <p>On this project, contributors can earn up to $37 per hour equivalent, depending on their level and pace of contribution.</p> <p>Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.</p></p><p></p>

<p><h4>About the job<\/h4>\n<p>Junior accountant<\/p>\n<h4>Key responsibilities<\/h4>\n<ul>\n <li>Assist in maintaining accurate financial records and accounting entries<\/li>\n <li>Process invoices, receipts, payments, and journal vouchers<\/li>\n <li>Reconcile bank statements and company accounts<\/li>\n <li>Support accounts payable and accounts receivable functions<\/li>\n <li>Prepare monthly financial reports and assist in closing activities<\/li>\n <li>Maintain tenant payment records and rental income tracking<\/li>\n <li>Coordinate with suppliers, tenants, and internal departments regarding financial matters<\/li>\n <li>Assist with VAT documentation and compliance requirements<\/li>\n <li>Support audit preparation and documentation<\/li>\n <li>Ensure proper filing and documentation of accounting records<\/li>\n <li>Use accounting software\/ERP systems for daily accounting operations<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<ul>\n <li>Fresh graduate in accounting, finance, or related field<\/li>\n <li>Open for Bahraini nationals only<\/li>\n<\/ul>\n<p>For further information and to apply, please visit our website via the \"Apply\" button below.<\/p><\/p><p><\/p>

<p><h4>Primary duties</h4> <p>Deliver a full range of tax advisory services in compliance with local laws and regulations.<br> Build relationships and interact with clients to provide excellent planning, consulting and expertise.<br> Provide innovative tax planning and review complex tax returns.<br> Identify risks, manage tax exposures, and mitigate tax risks by providing tax planning, structuring, and highlighting tax implications.<br> Manage tax provision and tax compliance process.<br> Improve processes by developing or implementing best practices.<br> Manage and coordinate tax audits.<br> Inform management of changes in the tax environment, as well as the ramifications of tax legislation changes.<br> Manage and lead the tax advisory team.</p> <h4>Decision making authority</h4> <p>In coordination with senior managers, directors and partners.</p> <h4>Supervisory responsibility</h4> <p>Strong client relations and ability to perform new jobs.<br> Recognize and evaluate the materiality and significance of tax related issues and recommend appropriate means for obtaining compliance.<br> Ability to gain cooperation of clients in completing the audit and in implementing the recommendations contained in the audit report.<br> Have responsibility and enjoy the challenges of various industries.</p> <h4>Competencies/knowledge, skills and abilities</h4> <p>Excellent numeric and analytical skills.<br> Result-driven and client focus.<br> Ability to meet client deadlines.<br> Ability to withstand work pressure.</p> <h4>Qualifications</h4> <p>Degree in accounting, finance, commerce or related field.<br> Completed a professional qualification, such as CPA/ACCA/CA/LLB/LLM/LLD/JSD.<br> At least 5 years of professional experience in the taxation field.<br> Excellent knowledge of tax accounting, tax compliance and all types of tax returns.<br> Good knowledge on business process.</p></p><p></p>

<p><h4>Responsibilities</h4> <p><strong>Handling internal audit, internal financial control, process audits, control assessment, and risk management engagements.</strong></p> <p>Perform feasibility study, corporate valuation, and financial due diligence.</p> <p>Analyze financial statements, identify trends, and offer tailored solutions to improve financial performance and decision-making.</p> <p>Development of policies and procedures, risk assessments, control frameworks, operating models, and optimization of processes.</p> <p>Designing and implementing the enterprise risk management (ERM) for the clientele.</p> <p>Conducting and coordinating quality and compliance reviews of projects.</p></p><p></p>

<p><h4>Description</h4> <p>We are looking for a proactive and analytical business analyst to support the performance and growth of a leading destination in Bahrain.</p> <p>In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.</p> <h4>Main responsibilities</h4> <ul> <li>Analyze visitor, membership, and revenue data to identify trends and opportunities.</li> <li>Monitor customer behavior, including patterns and spending habits.</li> <li>Prepare reports and dashboards to track business performance and key metrics.</li> <li>Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li> <li>Support the implementation and tracking of business improvement initiatives.</li> <li>Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li> <li>Evaluate the effectiveness of promotions, events, and new initiatives.</li> <li>Conduct market research and benchmark industry trends and best practices.</li> <li>Provide ad-hoc analysis and operational support to management.</li> </ul> <h4>Requirements</h4> <ul> <li>2–5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li> <li>Strong analytical and problem-solving skills.</li> <li>Advanced proficiency in Microsoft Excel or Google Sheets.</li> <li>Ability to interpret data and translate insights into practical recommendations.</li> <li>Strong organizational and project coordination skills.</li> <li>Excellent communication and stakeholder management abilities.</li> <li>Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li> <li>Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li> <li>Based in Bahrain.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are looking for a creative and strategic content lead to drive the content vision and execution for one of the region's fastest-growing platforms.</p> <p>In this role, you will be responsible for shaping the brand's voice across multiple markets, leading content production across digital channels, and building scalable processes that ensure consistent, high-quality output. You will work closely with leadership, marketing, and creative teams to develop engaging content that strengthens brand awareness, drives engagement, and supports commercial objectives.</p> <h4>Main responsibilities</h4> <ul> <li>Develop and execute the overall content strategy across Bahrain, Saudi Arabia, and future markets.</li> <li>Own the content calendar from ideation and planning through production, approval, and publishing.</li> <li>Lead the creation of content across social media platforms, ensuring quality, consistency, and alignment with brand objectives.</li> <li>Oversee content for brand partnerships, campaigns, and marketing activations.</li> <li>Establish and improve content workflows, processes, and operational systems.</li> <li>Manage and mentor content team members, including creatives, videographers, and copywriters.</li> <li>Monitor content performance and track KPIs related to engagement, brand growth, and business impact.</li> <li>Collaborate with leadership on brand positioning, key campaigns, and market expansion initiatives.</li> <li>Maintain a consistent brand voice across channels, formats, and languages.</li> <li>Stay up to date with industry trends, social media best practices, and emerging content opportunities.</li> </ul> <h4>Requirements</h4> <ul> <li>4–8 years of experience in content marketing, social media, creative strategy, or a related field.</li> <li>Proven experience developing and executing successful multi-channel content strategies.</li> <li>Strong understanding of social media platforms, content trends, and audience engagement.</li> <li>Experience leading content projects, campaigns, or creative teams.</li> <li>Ability to balance creative thinking with structured execution and project management.</li> <li>Strong writing, editing, briefing, and communication skills.</li> <li>Experience working in startups, agencies, media companies, or fast-paced digital businesses is preferred.</li> <li>Deep understanding of Gulf youth culture and digital consumer behavior.</li> <li>Arabic fluency is required; bilingual candidates are strongly preferred.</li> <li>Based in Bahrain or willing to relocate.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>To guarantee efficient order management and dispatching, ensuring timely deliveries through ongoing monitoring and swift action in the event of operational issues. This role also entails promptly receiving and addressing driver-related tickets to uphold operational continuity and service quality.</p> <h4>Duties & responsibilities:</h4> <p><strong>Dispatch operations:</strong></p> <ul> <li>Allocate and assign orders to the closest available driver, especially for delayed or pending orders.</li> <li>Confirm driver acceptance and ensure immediate departure toward the restaurant.</li> <li>Provide quick alternatives when drivers are unavailable and reassign orders as needed.</li> <li>Track order status throughout all operational phases.</li> <li>Act promptly to resolve any issues impacting delivery times.</li> <li>Collaborate with drivers, customer service, and partner care teams to address operational challenges effectively.</li> </ul> <p><strong>Driver ticket support:</strong></p> <ul> <li>Promptly receive and resolve tickets related to drivers.</li> <li>Address delivery-related issues including delays, cancellations, order visibility problems, and distance concerns.</li> <li>Manage payment concerns involving cash and wallet transactions.</li> <li>Follow up on technical problems related to the application.</li> <li>Monitor affected drivers and process compensation according to policy when applicable.</li> <li>Coordinate with relevant departments to ensure timely resolution.</li> </ul> <h4>Benefits</h4> <p>Private health insurance</p></p><p></p>

<p><h4>Job overview</h4> <p>Nadeen School, rated outstanding by BQA and BSO, is a British premium school with a state-of-the-art campus that fosters excellence in education.</p> <p>We are seeking a passionate and dedicated primary music teacher to join our dynamic team. The ideal candidate will possess a strong background in primary music education, demonstrate a commitment to inspiring young learners, and be enthusiastic about nurturing creativity and musical talent. Join us in shaping the future of our amazing learners at Nadeen School.</p> <br> <h4>Join Nadeen School – Where innovation meets community</h4> <p>Founded in 1978, Nadeen School is a dynamic, inclusive learning community in Bahrain. Two years ago, we moved into a purpose-built campus in Dilmunia, offering state-of-the-art facilities designed to inspire creativity, curiosity, and innovation.</p> <br> <h4>Our philosophy & vision</h4> <p>We empower learners to think creatively, take risks, and solve problems, preparing them to thrive in an ever-changing world. Rooted in strong values, we foster an environment where individuality is celebrated, failure is a step toward success, and education is a journey of exploration.</p> <p>Our motto—Work, Learn, Flourish (WoLF)—drives everything we do.</p> <br> <h4>Why teach at Nadeen?</h4> <ul> <li><strong>Inspiring learners</strong> – Our learners are engaged, articulate, and eager to learn through inquiry-based, innovative teaching.</li> <li><strong>Diverse community</strong> – Over 950 learners from 60+ nationalities, with a third being Bahraini, creating a rich, multicultural environment.</li> <li><strong>Inclusive education</strong> – We support all learners, including those with complex needs, through our Thrive provision.</li> <li><strong>A growing school</strong> – We currently educate learners from nursery to Year 11 and are expanding our secondary school to offer A levels from 2026/27.</li> </ul> <p>Join us in shaping the future of education—where teachers are facilitators of creativity, and learning is an adventure.</p> <p>Be part of the pack. Work. Learn. Flourish.</p> <br> <h4>Applications</h4> <p>Please apply through the TES portal with your supporting statement, CV, and details of three referees, one of which must be your most recent employer.</p> <p>Candidates will be contacted following their applications, and interviews will be online or in person. We will need to take up references prior to your interview.</p> <br> <h4>Safeguarding</h4> <p>As you would expect, the welfare of our learners is paramount, and we are fully committed to safeguarding all our learners. We therefore follow safer recruitment practices, including references, police checks, identity, and criminal record checks. In line with Bahrain laws, diversity, equity, and inclusion are an important part of Nadeen.</p> <p>Please note that we will need to take up the references provided in your application form prior to the interview.</p> <p>Please note that a CV will not be accepted in place of the online application form.</p></p><p></p>

<p><h4>Description</h4> <p><strong>About Lucidya</strong><br> Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.</p> <p>Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.</p> <p>Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.</p> <h4>Why this role matters</h4> <p>We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.</p> <p>Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.</p> <p>As a Senior Product Designer, you'll help define what that future looks like.</p> <p>You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.</p> <p>This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.</p> <h4>What you'll do</h4> <ul> <li><strong>Design experiences that make AI feel trustworthy</strong><br> You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.</li> <li><strong>Turn complex problems into intuitive workflows</strong><br> Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.</li> <li><strong>Raise the quality bar across the product</strong><br> You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.</li> <li><strong>Help customers adopt AI faster</strong><br> The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.</li> <li><strong>Design for Arabic-first enterprise users</strong><br> You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.</li> <li><strong>Build systems, not just screens</strong><br> You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.</li> <li><strong>Use research to inform decisions</strong><br> You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.</li> <li><strong>Elevate the people around you</strong><br> We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.</li> </ul> <h4>The challenges you'll tackle</h4> <p>Some of the questions you'll be helping us answer include:</p> <ul> <li>How do users remain in control when AI can act independently?</li> <li>When should an AI agent ask for approval versus acting autonomously?</li> <li>How do we communicate uncertainty, confidence, and reasoning without overwhelming users?</li> <li>How do we design graceful recovery experiences when AI gets things wrong?</li> <li>How do we reduce cognitive load instead of simply moving it elsewhere?</li> <li>How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?</li> <li>How do we create AI experiences that feel equally natural in Arabic and English?</li> </ul> <p>These are not solved problems. You'll help define the answers.</p> <h4>Requirements</h4> <h4>Who you are</h4> <p>You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.</p> <p>You likely bring:</p> <ul> <li>5+ years of experience designing B2B SaaS or enterprise software products.</li> <li>A portfolio that demonstrates strong product thinking, not just attractive interfaces. We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.</li> <li>Strong UX and interaction design skills. You naturally think through workflows, states, edge cases, and user behavior.</li> <li>Excellent visual design craft. You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.</li> <li>Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.</li> <li>Experience conducting or contributing meaningfully to user research and usability testing.</li> <li>The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.</li> <li>Comfort operating in ambiguity. You can take loosely defined challenges and create clarity, structure, and momentum.</li> <li>Strong communication skills. You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.</li> </ul> <p>Beyond experience, you'll thrive here if:</p> <ul> <li>You're curious and continuously learning.</li> <li>You seek feedback and give it constructively.</li> <li>You care more about solving customer problems than protecting your ideas.</li> <li>You're comfortable taking ownership and moving work forward without waiting for perfect instructions.</li> <li>You enjoy collaborating with people who challenge your thinking and raise your standards.</li> <li>You measure success by the impact your work creates, not just the volume of work produced.</li> </ul> <h4>Bonus points</h4> <p>While not required, we'd be particularly excited if you have experience with:</p> <ul> <li>AI products, copilots, agents, or autonomous systems.</li> <li>Designing experiences that communicate AI confidence, reasoning, and uncertainty.</li> <li>RTL and Arabic-first product design.</li> <li>Design systems and platform-scale design thinking.</li> <li>Responsible AI, explainability, or AI ethics principles.</li> <li>SaaS businesses serving enterprise customers in the Middle East.</li> </ul> <h4>What you can expect from us</h4> <p>At Lucidya, designers are not here to make screens look better after decisions have already been made.</p> <p>You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.</p> <p>You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.</p> <h4>What the hiring process will look like</h4> <ol> <li>Introductory conversation</li> <li>Hiring manager interview</li> <li>Practical design exercise - case study<br> A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.</li> <li>Final conversations</li> <li>Culture fit / offer stage</li> </ol></p><p></p>

<p><h4>About Lucidya<\/h4>\n<p>Lucidya is an AI-native platform for customer experience (CX) intelligence that helps organizations understand, engage, and retain customers at scale.<\/p>\n<p>Unlike traditional platforms that stop at reporting and dashboards, Lucidya combines proprietary AI, deep language understanding, and autonomous workflows to help organizations move from insight to action. Our technology is built in-house and trained on millions of multilingual customer conversations, enabling brands across the MENA region to make better decisions, deliver better experiences, and build stronger customer relationships.<\/p>\n<p>As AI reshapes how businesses operate, we're building products that make customer understanding faster, more accurate, and more actionable than ever before.<\/p>\n\n<h4>Why this role matters<\/h4>\n<p>Most organizations today are overwhelmed with customer data.<\/p>\n<p>Conversations are happening across social media, surveys, reviews, support tickets, messaging channels, and countless other touchpoints. The challenge isn't collecting the data anymore. It's knowing what matters and what to do next.<\/p>\n<p>The Monitoring & Research domain sits at the center of that challenge.<\/p>\n<p>This is where customers come to understand public perception, identify emerging trends, monitor competitors, measure customer sentiment, and uncover the insights that drive business decisions. It is one of the most strategically important parts of Lucidya's platform and one of the biggest opportunities for innovation as AI transforms how research and customer intelligence are done.<\/p>\n<p>As Senior Product Manager, you'll be responsible for shaping how thousands of users discover, trust, and act on insights generated from millions of customer conversations.<\/p>\n<p>You'll be joining a team that values ownership over hierarchy, customer outcomes over feature output, and learning over certainty. We move quickly, challenge assumptions, and expect product leaders to bring strong opinions while remaining open to changing their minds when the evidence says otherwise.<\/p>\n<p>If you're excited by complex customer problems, AI-powered products, and the opportunity to define the future of customer intelligence in a region where world-class solutions are still emerging, this role will give you significant room to make an impact.<\/p>\n\n<h4>What you'll do<\/h4>\n<p><strong>Own the future of Monitoring & Research at Lucidya<\/strong><br>\nYou'll define the vision, strategy, and roadmap across three key product areas:<\/p>\n<ul>\n<li>Social Listening<\/li>\n<li>Managed Channels Analytics<\/li>\n<li>Voice of Customer (VoC)<\/li>\n<\/ul>\n<p>Your responsibility isn't simply delivering features. It's ensuring customers can confidently answer critical business questions about their customers, markets, competitors, and brand performance.<\/p>\n\n<p><strong>Turn customer signals into decisions<\/strong><br>\nYou'll spend significant time understanding how customers currently make decisions, where they struggle to find trustworthy insights, and what prevents them from taking action.<\/p>\n<p>You'll use those learnings to build products that help customers move beyond reporting and toward clear recommendations, meaningful insights, and measurable business outcomes.<\/p>\n\n<p><strong>Lead discovery before delivery<\/strong><br>\nYou'll challenge assumptions, validate problems, and ensure we're solving issues that matter before resources are committed.<\/p>\n<p>You'll regularly engage customers, prospects, Customer Success teams, and internal stakeholders to uncover opportunities and validate product direction.<\/p>\n<p>Success in this role means building the right thing, not simply building things quickly.<\/p>\n\n<p><strong>Raise the quality bar for AI-powered insights<\/strong><br>\nAs AI becomes increasingly central to our platform, you'll help define what \"trustworthy AI\" means in practice.<\/p>\n<p>You'll work closely with AI, Data, Design, and Engineering teams to improve:<\/p>\n<ul>\n<li>Insight accuracy<\/li>\n<li>Sentiment quality<\/li>\n<li>Explainability<\/li>\n<li>Relevance<\/li>\n<li>Customer trust<\/li>\n<\/ul>\n<p>You'll constantly ask whether an insight is genuinely useful, not just technically impressive.<\/p>\n\n<p><strong>Make difficult prioritization decisions<\/strong><br>\nNot every good idea belongs on the roadmap.<\/p>\n<p>You'll evaluate opportunities using customer feedback, product data, market insights, commercial priorities, and strategic impact.<\/p>\n<p>You'll make trade-offs transparently and help the organization understand why certain bets are worth making while others are not.<\/p>\n\n<p><strong>Drive product adoption and business impact<\/strong><br>\nYou'll closely monitor customer behavior, adoption patterns, retention drivers, churn signals, and feedback loops.<\/p>\n<p>You'll use those insights to continuously improve the product and ensure the work being delivered creates measurable value for both customers and the business.<\/p>\n\n<p><strong>Be a leader beyond product<\/strong><br>\nYou'll collaborate across Engineering, Design, AI, Customer Success, Sales, Marketing, and Leadership teams.<\/p>\n<p>You'll help create alignment, provide clarity during ambiguity, and contribute to building a culture where teams are empowered to solve problems rather than simply execute requirements.<\/p>\n\n<h4>Requirements<\/h4>\n<h4>Who you are<\/h4>\n<ul>\n<li>You have strong product fundamentals<br>\nYou have at least 5 years of product management experience, ideally within B2B SaaS environments.<br>\nYou know how to take a problem from discovery through validation, delivery, measurement, and iteration.<br>\nYou understand that product management is ultimately about creating customer and business value, not managing backlogs.<\/li>\n<li>You simplify complexity<br>\nYou're comfortable working with large datasets, analytics platforms, AI-powered products, or technically complex systems.<br>\nMore importantly, you know how to transform complexity into experiences that feel intuitive and useful to customers.<\/li>\n<li>You stay close to customers<br>\nYou don't rely solely on internal opinions to make decisions.<br>\nYou regularly speak with customers, investigate workflows, validate assumptions, and seek evidence before committing to a direction.<br>\nYou're naturally curious about how people work and where products create friction in their lives.<\/li>\n<li>You are comfortable making decisions with incomplete information<br>\nYou won't always have perfect data.<br>\nYou can balance analysis with action, make informed decisions under uncertainty, and adapt when new information becomes available.<\/li>\n<li>You communicate with clarity<br>\nYou can explain technical concepts to non-technical audiences and customer problems to technical teams.<br>\nYou build alignment through clear thinking, structured communication, and transparency.<\/li>\n<li>You care about outcomes<br>\nYou measure success by customer adoption, customer value, and business impact rather than the number of features released.<br>\nYou're willing to challenge existing thinking when you believe there's a better way to solve a problem.<\/li>\n<\/ul>\n\n<h4>Bonus points if you have<\/h4>\n<ul>\n<li>Experience with social listening, media monitoring, Voice of Customer, customer intelligence, or research platforms<\/li>\n<li>Experience building AI-powered, analytics-heavy, or data-intensive products<\/li>\n<li>Familiarity with sentiment analysis, NLP, LLMs, recommendation systems, or automated research workflows<\/li>\n<li>Experience working with Arabic-language products, dialects, or regional customer behaviors<\/li>\n<li>Knowledge of MENA markets, particularly Saudi Arabia and the GCC<\/li>\n<li>Experience with platforms such as Brandwatch, Sprinklr, Meltwater, Talkwalker, Qualtrics, Medallia, or Brand24<\/li>\n<\/ul>\n\n<h4>What success looks like<\/h4>\n<ul>\n<li>Within your first 12 months:<\/li>\n<li>Customers trust Lucidya's insights enough to use them in critical business decisions<\/li>\n<li>Product adoption and engagement across Monitoring & Research increase meaningfully<\/li>\n<li>AI-powered insight experiences become more accurate, actionable, and differentiated<\/li>\n<li>Clear product strategy and prioritization frameworks are established across the domain<\/li>\n<li>Customer feedback consistently influences roadmap decisions<\/li>\n<li>Cross-functional teams have strong alignment around goals, priorities, and outcomes<\/li>\n<\/ul>\n\n<p>Lucidya is an equal opportunity employer. We believe great teams are built through diverse experiences, perspectives, and backgrounds. If you're excited about the opportunity but don't meet every requirement, we encourage you to apply anyway.<\/p><\/p><p><\/p>

<p><h4>Job overview</h4> <p>Engineering lab technician responsible for supporting lab operations, maintaining equipment, assisting in experiments, and ensuring a safe and efficient working environment.</p> <h4>Duties and responsibilities</h4> <ul> <li>Assist in the setup, calibration, and maintenance of laboratory equipment and instruments across various engineering disciplines, including mechanical, electrical, civil, and materials engineering.</li> <li>Support engineers and researchers in conducting experiments, tests, and analyses. This includes preparing samples, setting up experiments, monitoring processes, and recording data.</li> <li>Perform routine maintenance and troubleshooting of lab equipment. Coordinate with vendors for repairs and calibrations as needed.</li> <li>Ensure compliance with all safety regulations and protocols. Conduct regular safety inspections and maintain a clean and organized lab environment.</li> <li>Monitor and manage lab supplies and inventory. Order and restock materials and equipment as necessary.</li> <li>Work closely with engineers, researchers, and other lab technicians to support ongoing projects and facilitate interdisciplinary collaboration.</li> <li>Provide guidance and training to new lab personnel and interns. Supervise and assist with their tasks to ensure adherence to lab protocols.</li> </ul> <h4>Requirements</h4> <h4>Qualifications</h4> <ul> <li>Bachelor's degree in engineering technology or laboratory science.</li> <li>Professional certificates in related fields are preferred.</li> </ul> <h4>Experience required</h4> <ul> <li>Minimum of 2 years of experience in a laboratory setting, preferably within a multidisciplinary engineering environment.</li> <li>Proficient in the use of laboratory equipment and instrumentation.</li> <li>Knowledge of relevant software and data analysis tools.</li> <li>Strong analytical and troubleshooting skills. Ability to diagnose and resolve technical issues efficiently.</li> </ul> <h4>Skills and competencies required</h4> <ul> <li>High level of accuracy and attention to detail in all tasks, especially in data recording and analysis.</li> <li>Excellent verbal and written communication skills. Ability to work effectively in a team-oriented environment.</li> <li>Ability to lift and move equipment and materials weighing up to 22 kg.</li> <li>Comfortable working in a lab environment that may require standing for extended periods.</li> </ul></p><p></p>

<p><h4>Description</h4> <p>We are looking for a proactive and analytical project manager to support the performance and growth of a leading destination in Bahrain.</p> <p>In this role, you will be responsible for analyzing customer behavior, operational performance, and business trends to identify opportunities for improvement. You will turn data into actionable insights, recommend initiatives to enhance customer experience and revenue, and support the execution of key business projects.</p> <h4>Main responsibilities</h4> <ul> <li>Analyze visitor, membership, and revenue data to identify trends and opportunities.</li> <li>Monitor customer behavior, including patterns and spending habits.</li> <li>Prepare reports and dashboards to track business performance and key metrics.</li> <li>Develop recommendations to improve customer experience, increase engagement, and drive revenue growth.</li> <li>Support the implementation and tracking of business improvement initiatives.</li> <li>Coordinate with operations, finance, marketing, and leadership teams to gather data and execute projects.</li> <li>Evaluate the effectiveness of promotions, events, and new initiatives.</li> <li>Conduct market research and benchmark industry trends and best practices.</li> <li>Provide ad-hoc analysis and operational support to management.</li> </ul> <h4>Requirements</h4> <ul> <li>2-5 years of experience in business analysis, operations, financial analysis, consulting, or a related role.</li> <li>Strong analytical and problem-solving skills.</li> <li>Advanced proficiency in Microsoft Excel or Google Sheets.</li> <li>Ability to interpret data and translate insights into practical recommendations.</li> <li>Strong organizational and project coordination skills.</li> <li>Excellent communication and stakeholder management abilities.</li> <li>Self-motivated, detail-oriented, and comfortable working in a fast-paced environment.</li> <li>Experience in hospitality, leisure, retail, or customer-facing industries is a plus.</li> <li>Based in Bahrain.</li> </ul></p><p></p>