وظائف اختبار البرمجيات في اليمن

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><br></p><p>What about the Deputy Field Coordinator for Programs ?</p><p>As Deputy Field Coordinator for Programs, you will be responsible for monitoring the effective implementation of the program at the base level and for monitoring PUI s contractual obligations and reporting. You will also be responsible for representing PUI on programmatic issues to other humanitarian actors and to technical and administrative state authorities at the local level.</p><p><b>For this purpose, you will be responsible for :</b></p><ul><li>Strategic Development, follow-up of operations and reporting: You will coordinate the project teams through the program managers and ensure the proper implementation of the operational and qualitative aspects of the programs (objectives monitoring, respect of deadlines and budgetary deadlines, quality control, team synergy in accordance with the contractual documents and in compliance with PUI policies and procedures. You will ensure that contractual obligations are respected and coordinate the writing of reports. You will ensure that the programs developed are in line with PUI s mandate and strategy and will propose new interventions according to the evolution of the humanitarian situation in the region.</li><li>MEAL: You will coordinate the MEAL department and ensure the implementation of the activities of this department as well as the interactions with the programs and the design of relevant tools.</li><li>Representation: You will participate in technical forums (working groups) at the local level in collaboration with the project leaders. You will assist the Field Co in coordination meetings between NGOs or with political and administrative authorities.</li><li>Human Resources: You will be the direct supervisor of the project managers in this base and will ensure that appropriate support and capacity building is provided to senior program staff.</li><li>Logistics and Administration: You will support the project managers in supervising the logistical and administrative tasks of the projects with the support of the logistics and administration departments.</li></ul><p>The challenges that await you</p><ul><li>Launching ECHO 2026 and SIDA project activities, ensuring functional health facilities and community-based activities, besides well oriented teams.</li><li>Ensuring the local partner is operational in the assigned intervention sites and follows PUI s technical quality standards in implementation and reporting.</li><li>Ensuring high-quality monitoring and reporting of all projects</li></ul><p>What you will need to succeed</p><ul><li>Training : You hold a Master s degree in a field related to project management, international development and/or social sciences.</li><li>Experience : You are strengthened by minimum 2 years of experience in project management and/or monitoring, and at least 2 years as a humanitarian project manager. You already worked with Premi re Urgence Internationale? It would be a definite asset!</li><li>Skills : You master the methodology and the project management cycle, you have competences in studies and diagnosis. If you have knowledge of humanitarian donors, of database management and statistical software packages, it would be appreciated.</li><li>Qualities : You have strong leadership and management skills, the ability to make decisions, a sense of analysis (discernment, pragmatism) and synthesis. You are a good communicator, both in writing and orally. You demonstrate organization, rigor, flexibility, and a strong commitment to support/build capacity of project leaders. You also have a good resilience to stress.</li><li>Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or French, it would be a definite asset.</li></ul><p>A word from the manager</p><p>You will have a great opportunity to join a one of the most interesting missions, to be part of the development of PUI strategy in one the most complex and challenging crisis in the world. The mission is waiting for you!</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Training : You hold a Master s degree in a field related to project management, international development and/or social sciences.</li><li>Experience : You are strengthened by minimum 2 years of experience in project management and/or monitoring, and at least 2 years as a humanitarian project manager. You already worked with Premi re Urgence Internationale? It would be a definite asset!</li><li>Skills : You master the methodology and the project management cycle, you have competences in studies and diagnosis. If you have knowledge of humanitarian donors, of database management and statistical software packages, it would be appreciated.</li><li>Qualities : You have strong leadership and management skills, the ability to make decisions, a sense of analysis (discernment, pragmatism) and synthesis. You are a good communicator, both in writing and orally. You demonstrate organization, rigor, flexibility, and a strong commitment to support/build capacity of project leaders. You also have a good resilience to stress.</li><li>Languages : English has no secrets for you! All the better, it is mandatory for this position. If you speak Arabic and/or French, it would be a definite asset.</li></ul><p></p></section>

<p>مكان العمل: صنعاء، اليمن (عمل ميداني ومكتبي)</p><p>نوع التوظيف: دوام كامل</p><p>موعد بدء العمل: اعتباراً من أكتوبر / نوفمبر 2026</p><p>نبذة عن الوظيفة</p><p>نبحث عن مسؤول مبيعات ميداني طموح ونشيط للانضمام إلى فريقنا في صنعاء اعتباراً من أكتوبر / نوفمبر 2026. المهمة الأساسية والجوهرية لهذا الدور هي جذب وجلب عملاء جدد للمنصة عبر النزول الميداني والزيارات المباشرة، مع القدرة على تنظيم العمل وإعداد التقارير ووضع خطط مبيعات واضحة. وبما أن المنتج الذي نقدّمه هو منصة برمجية، فإن الدور يتطلب إلماماً جيداً بالحاسوب والبرمجيات، وقدرة على عرض منتج تقني وشرحه بلغة بسيطة يفهمها التاجر. وبما أن هذا الشخص هو الواجهة الأولى والأساسية للشركة أمام الجمهور، فإنه يتطلب مستوى استثنائياً من اللباقة، الاحترافية، والقدرة العالية جداً على ضبط النفس والتعامل بصبر وابتسامة حتى في مواجهة الرفض أو المواقف الصعبة. علماً بأنه يشترط عند توقيع عقد العمل الالتزام بتوقيع اتفاقية الحفاظ على سرية المعلومات (عدم الإفصاح) واتفاقية عدم المنافسة</p><p>&nbsp;</p><p>المهام والمسؤوليات الرئيسية</p><p>جلب واستقطاب العملاء: البحث النشط عن العملاء المحتملين وتحديد الفرص البيعية الجديدة في السوق</p><p>الزيارات الميدانية المباشرة: القيام بزيارات ميدانية للعملاء المحتملين، وعرض خدمات المنصة وإقناعهم بالاشتراك</p><p>عرض المنتج البرمجي: تقديم عرض عملي مبسّط للمنصة على الحاسوب أو الهاتف أثناء الزيارة، وشرح مزاياها وباقاتها بما يناسب نشاط كل عميل</p><p>تحديد الأهداف والخطط: وضع أهداف مبيعات يومية وأسبوعية واضحة ومدروسة للوصول إلى أكبر قدر من العملاء المحتملين</p><p>إعداد التقارير والمتابعة: رفع تقارير دورية (يومية وأسبوعية) شاملة ودقيقة للإدارة باستخدام برامج مايكروسوفت أوفيس (Word و Excel)، توضح أداء المبيعات، ونسب الإنجاز، وملاحظات السوق</p><p>تمثيل الشركة بشكل احترافي: بناء الانطباع الأول المتميز عن الشركة، والالتزام التام باللباقة والهدوء، وضمان عدم إظهار أي رد فعل سلبي تحت أي ظرف من ظروف الرفض أو الفظاظة</p><p>التهيئة الأولية المبسطة: مساعدة العملاء الجدد في خطوات التسجيل والتهيئة الأولية البسيطة عند الحاجة للتأكد من تفعيل حساباتهم</p><p>التنسيق مع فريق الدعم الفني: حجز وترتيب مواعيد للعملاء مع فريق الدعم الفني في حال احتاج العميل إلى دعم متقدم أو جلسات تدريبية مكثفة وخاصة</p><p>المؤهلات والشروط المطلوبة</p><p>مكان الإقامة: مقيم في مدينة صنعاء ولديه القدرة الكاملة على التنقل الميداني</p><p>الخبرة والمهارات التنظيمية: خبرة سابقة في المبيعات الميدانية، وتجاوز عقبات الرفض، مع خبرة ممتازة في صياغة التقارير البيعية وإدارة الأهداف اليومية والأسبوعية</p><p>إجادة الحاسوب وبرامج مايكروسوفت أوفيس (شرط أساسي): إتقان Word و Excel و PowerPoint لإعداد التقارير والجداول والعروض التقديمية، والتعامل بكفاءة مع البريد الإلكتروني والإنترنت</p><p>خبرة وتوجّه في بيع البرمجيات: خبرة سابقة في بيع البرمجيات أو الأنظمة أو الخدمات الرقمية (منصات إلكترونية، تطبيقات، أنظمة نقاط بيع، مواقع)، مع سرعة استيعاب المنتج التقني والقدرة على تبسيطه وشرح قيمته للتاجر</p><p>&nbsp;</p><p>الصفات الشخصية والموقف (أولوية قصوى): امتلاك رغبة وشغف حقيقي لجلب العملاء، الصبر الشديد وقوة التحمل (لا يُقبل تماماً أي رد فعل سلبي)، ومهارات إقناع وتفاوض استثنائية</p><p>الأمانة والطموح: أن يكون شخصاً جديراً بالثقة والأمانة، ولديه طموح حقيقي للتطور والتقدم في مسيرته المهنية</p><p>المزايا والتعويضات</p><p>راتب أساسي ثابت + حافز أداء يصل إلى 200% من الراتب الأساسي</p><p>حوافز ومكافآت عند تحقيق الأهداف البيعية المطلوبة (Target Bonus)<br><strong>الراتب المتوقع بالريال اليمني:&nbsp; &nbsp;80000</strong><br><br>&nbsp;</p>

<p><strong>مكان العمل:</strong> صنعاء، اليمن (عمل ميداني ومكتبي)</p><p><strong>نوع التوظيف:</strong> دوام كامل</p><p><strong>موعد بدء العمل:</strong> اعتباراً من أكتوبر / نوفمبر 2026</p><p><strong>نبذة عن الوظيفة</strong></p><p>نبحث عن مسؤول مبيعات ميداني طموح ونشيط للانضمام إلى فريقنا في صنعاء اعتباراً من أكتوبر / نوفمبر 2026. المهمة الأساسية والجوهرية لهذا الدور هي جذب وجلب عملاء جدد للمنصة عبر النزول الميداني والزيارات المباشرة، مع القدرة على تنظيم العمل وإعداد التقارير ووضع خطط مبيعات واضحة. وبما أن المنتج الذي نقدّمه هو منصة برمجية، فإن الدور يتطلب إلماماً جيداً بالحاسوب والبرمجيات، وقدرة على عرض منتج تقني وشرحه بلغة بسيطة يفهمها التاجر. وبما أن هذا الشخص هو الواجهة الأولى والأساسية للشركة أمام الجمهور، فإنه يتطلب مستوى استثنائياً من اللباقة، الاحترافية، والقدرة العالية جداً على ضبط النفس والتعامل بصبر وابتسامة حتى في مواجهة الرفض أو المواقف الصعبة. علماً بأنه يشترط عند توقيع عقد العمل الالتزام بتوقيع اتفاقية الحفاظ على سرية المعلومات (عدم الإفصاح) واتفاقية عدم المنافسة</p><p>&nbsp;</p><p><strong>المهام والمسؤوليات الرئيسية</strong></p><p>جلب واستقطاب العملاء: البحث النشط عن العملاء المحتملين وتحديد الفرص البيعية الجديدة في السوق</p><p>الزيارات الميدانية المباشرة: القيام بزيارات ميدانية للعملاء المحتملين، وعرض خدمات المنصة وإقناعهم بالاشتراك</p><p>عرض المنتج البرمجي: تقديم عرض عملي مبسّط للمنصة على الحاسوب أو الهاتف أثناء الزيارة، وشرح مزاياها وباقاتها بما يناسب نشاط كل عميل</p><p>تحديد الأهداف والخطط: وضع أهداف مبيعات يومية وأسبوعية واضحة ومدروسة للوصول إلى أكبر قدر من العملاء المحتملين</p><p>إعداد التقارير والمتابعة: رفع تقارير دورية (يومية وأسبوعية) شاملة ودقيقة للإدارة باستخدام برامج مايكروسوفت أوفيس (Word و Excel)، توضح أداء المبيعات، ونسب الإنجاز، وملاحظات السوق</p><p>تمثيل الشركة بشكل احترافي: بناء الانطباع الأول المتميز عن الشركة، والالتزام التام باللباقة والهدوء، وضمان عدم إظهار أي رد فعل سلبي تحت أي ظرف من ظروف الرفض أو الفظاظة</p><p>التهيئة الأولية المبسطة: مساعدة العملاء الجدد في خطوات التسجيل والتهيئة الأولية البسيطة عند الحاجة للتأكد من تفعيل حساباتهم</p><p>التنسيق مع فريق الدعم الفني: حجز وترتيب مواعيد للعملاء مع فريق الدعم الفني في حال احتاج العميل إلى دعم متقدم أو جلسات تدريبية مكثفة وخاصة</p><p><strong>المؤهلات والشروط المطلوبة</strong></p><p><strong>مكان الإقامة:</strong> مقيم في مدينة صنعاء ولديه القدرة الكاملة على التنقل الميداني</p><p><strong>الخبرة والمهارات التنظيمية:</strong> خبرة سابقة في المبيعات الميدانية، وتجاوز عقبات الرفض، مع خبرة ممتازة في صياغة التقارير البيعية وإدارة الأهداف اليومية والأسبوعية</p><p>إجادة الحاسوب وبرامج مايكروسوفت أوفيس (شرط أساسي): إتقان Word و Excel و PowerPoint لإعداد التقارير والجداول والعروض التقديمية، والتعامل بكفاءة مع البريد الإلكتروني والإنترنت</p><p><strong>خبرة وتوجّه في بيع البرمجيات:</strong> خبرة سابقة في بيع البرمجيات أو الأنظمة أو الخدمات الرقمية (منصات إلكترونية، تطبيقات، أنظمة نقاط بيع، مواقع)، مع سرعة استيعاب المنتج التقني والقدرة على تبسيطه وشرح قيمته للتاجر</p><p>&nbsp;</p><p><strong>الصفات الشخصية والموقف (أولوية قصوى):</strong> امتلاك رغبة وشغف حقيقي لجلب العملاء، الصبر الشديد وقوة التحمل (لا يُقبل تماماً أي رد فعل سلبي)، ومهارات إقناع وتفاوض استثنائية</p><p><strong>الأمانة والطموح:</strong> أن يكون شخصاً جديراً بالثقة والأمانة، ولديه طموح حقيقي للتطور والتقدم في مسيرته المهنية</p><p><strong>المزايا والتعويضات</strong></p><p>راتب أساسي ثابت + حافز أداء يصل إلى 200% من الراتب الأساسي</p><p>حوافز ومكافآت عند تحقيق الأهداف البيعية المطلوبة (Target Bonus)</p><p>&nbsp;</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span ><b>Objective of the Consultancy</b></span></div><div><span ><br></span></div><div><span >The objective of this consultancy is to engage an International Senior Technical Advisor to support CBY in the establishment of the Fintech Sandbox. The consultant provides technical advisory services with a focus on translating Sandbox priorities into functional systems, including secure lab infrastructure, portal architecture, API-based integration, pilot solution design, testing environments, and operational workflows. The consultant also serves as day- to-day technical lead for the local Fintech Sandbox consultancy team (Ecosystem Liaison, Software Developer, Database Administrator, and Infrastructure, Security and DevOps Analyst). The consultant operates in an advisory capacity. Decision-making authority on regulatory, supervisory, and pilot parameters remains with CBY at all times.</span></div><div><span ><br></span></div><div><span ><b>Scope of Work</b></span></div><div><span ><br></span></div><div><span >All technical activities under this assignment are undertaken in support of the Central Bank of Yemen (CBY) and under its direct technical supervision. The consultant does not exercise decision-making authority over regulatory, supervisory, or financial sector matters. All technical outputs, testing activities, onboarding decisions, and pilot parameters are subject to validation, approval, and oversight by the CBY Sandbox Unit and relevant CBY departments.</span></div><div><br></div><div><span ><b>Competencies</b></span></div><div><span ><br></span></div><div><span >Core competencies</span></div><div><span >• Achieve results: delivers quality outputs, plans resources efficiently, and ensures accountability.</span></div><div><span >• Think innovatively: proposes practical, secure technical solutions while respecting regulatory boundaries.</span></div><div><span >• Learn continuously: seeks learning proactively and shares knowledge.</span></div><div><span >• Engage and partner: practices teamwork and builds collaborative networks across institutions.</span></div><div><span ><br></span></div><div><span >Cross-functional competencies</span></div><div><span >• Strategic thinking, business acumen, and effective decision-making.</span></div><div><span >• Knowledge generation, facilitation, and capacity building design and delivery.</span></div><div><span >• Project management, partnerships management, risk management, and monitoring.</span></div><div><span ><br></span></div><div><span >Technical competencies</span></div><div><span >• Fintech sandbox and regulated innovation environments: understanding of testing frameworks and compliance constraints in financial systems.</span></div><div><span >• Payments and digital acceptance: QR payments, SoftPOS, merchant onboarding, and transaction flows.</span></div><div><span >• Software architecture and system integration: API design, platform architecture, data flows, interoperability, and integration across heterogeneous systems.</span></div><div><span ><br></span></div><div><span >• IT infrastructure for financial systems: server architecture, secure deployment, portal design, and vendor oversight.</span></div><div><span >• Data and reporting systems: dashboards, monitoring tools, audit trails, and operational reporting.</span></div><div><span >• Knowledge transfer to central bank and supervisory authorities.</span></div><div><span ><br></span></div><div><span >Academic Qualifications</span></div><div><span ><br></span></div><div><span >Advanced university degree (Master's or equivalent) in Computer Science, Software Engineering, Information Systems, Finance, Financial Law, Economics, or a closely related field.</span></div><div><span >Minimum years of relevant work experience</span></div><div><span ><br></span></div><div><span >Minimum 5 years of international experience in digital finance, fintech regulation, payment systems, software architecture, or financial technology platforms.</span></div><div><span >Strong experience in designing or implementing enterprise or government platforms involving workflows, user management, reporting systems, and secure access control is required.</span></div><div><span >Experience advising central banks, financial regulators, or regulated financial institutions is highly desirable.</span></div><div><span >Strong technical background in assessing IT infrastructure requirements for financial systems and supporting central banks in vendor oversight (portals, servers, SoftPOS, QR standards).</span></div><div><span >Experience with legacy-to-modern system integration, data migration, or interoperability between institutional systems is an advantage.</span></div><div><span >Experience leading multidisciplinary technical teams and providing day-to-day technical direction to local consultants or developers is required.</span></div><div><span >Strong ability to translate business and regulatory requirements into system architecture, data models, and functional platform designs.</span></div><div><span >Experience designing and reviewing digital platforms with user management, workflow automation, role-based access control, and audit trails.</span></div><div><span >Solid understanding of API-based integration and interoperability between systems (e.g. payments, core banking, portals, and external services).</span></div><div><span >Experience working with databases, data structuring, and reporting layers, including performance considerations and data integrity in transactional systems.</span></div><div><span >Ability to assess and guide vendor technical outputs across system design, development, testing, and deployment&nbsp;</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>&nbsp;</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview of position Our client is undertaking a project that aims to restore access to critical urban service in selected cities within the Republic of Yemen under Yemen Integrated Urban Services Emergency Project Phase two (YIUSEP-II) . One of these services is Energy services. Our client will be responsible for the design and implementation works of PV solar systems and diesel gensets that will increase the targeted facilities reliability and service capacity. All of that to be done ensuring highest standards in design, and respect of state of the art requirements for aesthetics, safety and sustainability. To hire professional Consultant Engineer able to provide a variety of engineering services required by the Our client under instructions and directions of the Project Manager, Renewable Energy Specialist and City Engineer. The engineering services desired include, but are not limited to:</p><p>Role objectives The scope is to prepare technical designs, Bill of Quantities (BOQ), and tender documents of solar system and/or genset system solutions to target facilities in accordance with UNOPS guidelines and standards. This will include but not limited to:</p><ul><li>Carry out field visits to target facilities - which may include traveling to various governates- to:</li><ul><li>a. Inspect and verify the actual needs;</li><li>b. Consult with the facility s management and administration about the expected needs.</li><li>c. Cooperate with electrical engineer to identify the required space for system required components such as Solar PV panels, distribution and control boards, batteries, Diesel generators and fuel tanks.</li><li>d. Cooperate with the electrical engineer to Identify possible cable routs and any possible obstacles.</li><li>e. Instruments. The engineer shall be familiar with measurement instruments and apparatus required for such assignment including Surveying Equipment such as TOTAL STATIONS.</li></ul><li>Prepare appropriate civil and steek structural designs for target facilities based on proposed energy system either solar or gensets - and according to site suitability. This will include the following:</li><ul><li>a. A full description of the target facility including its location (with GIS coordinates), existing capacity, functionality, provide photograph for the available areas for the required civil and steel structure either rooftop or on ground.</li><li>b. AutoCAD drawings for the available areas presenting the south direction and azimuth, illustrating the proposed location and details for the panels, steel structure(s), Battey or Generator rooms.</li><li>c. The design shall consider HSSE and aesthetic concerns.</li></ul><li>Provide technical and administrative support throughout all stages of designing processes and respond for any inquiries and modification requests from design review team through UNOPS energy specialist until getting final approval and design certificate.</li><li>Working in coordination with UNOPS Renewable Energy Coordinator, City Engineers and Social Safeguard Officer.</li><li>The consultant will prepare and deliver the required documents in a professional way within specified working period which will include but not limited to:</li><ul><li>- Technical assessment report.</li><li>- High quality digital photographs.</li><li>- AutoCAD detailed design using approved layout templates.</li><li>- Sizing Calculation sheets.</li><li>- Bill of Quantities (BOQ), including detailed specifications and cost estimation.</li></ul></ul><p>All team s members shall working side by side and perform all tasks assigned cooperatively. Protecting the confidentiality of work. Any additional duties required as needed within the scope of the project.</p><p>Project Supervising: The minimum criteria in regard to the duties responsibilities and expectations of the supervising during the implementation phase of the hybrid solar system project in accordance with UNOPS guidelines and standards. This will include but not limited to:</p><ul><li>Responsible for all QC activity on site, performing QC Assessments of work by Technicians.</li><li>Conduct on- site observations to assure conformance with the contract documents regarding work, materials and equipment.</li><li>Arrange and attend field observations where issues of conformity with approved design and specifications arise.</li><li>Make sure that the contractor is adhering the minimum safety and quality policies and procedures.</li><li>Review shop drawings and advise of any significant changes required.</li><li>Issue field instructions for correction of any work that does not conform to the approved contract documents, and if needed, Request change orders when required for review, discussion and approval.</li><li>Review the project file maintained on the site by the Supplier/contractor to ensure that the necessary tests have been performed and the results were satisfactory, issue remedial instructions if the test results were found unsatisfactory.</li><li>Review the project file maintained at the site by the Supplier/contractor to ensure that all the necessary documents, such as, but not limited to, warranties, guarantees, test results, shop drawings, field instructions, reports and change orders, etc. Are filed and kept at a place.</li><li>Review the implementation progress against the most current implementation progress schedule with the Supplier/contractor, evaluate its suggestions and submit recommendations.</li><li>Review the payment requisitions presented by the Supplier/contractor and certify consistency with the implementation progress.</li><li>Conduct an inspection of the development, or a portion of it, on request from the Supplier/contractor for issuance of a substantial completion certificate and develop a punch-list of incomplete items.</li><li>Conduct an inspection of the development for the completion of the punch-list items.</li><li>Inspect the material storage for their conformance with the contract requirements and general suitability, issue written recommendations, if necessary.</li></ul><p>All team s members shall working side by side and perform all tasks assigned cooperatively. Protecting the confidentiality of work. Any additional duties required as needed within the scope of the project.</p><p>Project reporting To Project Manager</p><p>Key competencies</p><p>4. Qualifications and Experience</p><ul><li>a. Education University degree in Civil engineering.</li><li>b. Work Experience More than 6 years working experience in project assessment, design supervising and management experience in civil and steel structural design and implementation is essential. Experience in the usage of computers and software packages (Structural design software, Autodesk AutoCAD, Microsoft office). .</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>a. Education University degree in Civil engineering.</li><li>b. Work Experience More than 6 years working experience in project assessment, design supervising and management experience in civil and steel structural design and implementation is essential. Experience in the usage of computers and software packages (Structural design software, Autodesk AutoCAD, Microsoft office). Very Good Knowledge in written and oral of English and Arabic languages is required.</li><li>c. Key Competencies Excellent oral and written communication skills. Strong interpersonal skills and ability to work as part of a team</li></ul><p></p></section>

<p><strong>Job Overview</strong></p><p>We are seeking a motivated Full Stack Developer to join our dynamic team in Sana'a, Yemen.&nbsp;</p><p>This full-time role is ideal for a 1–2-year experienced developer who is passionate about building scalable web applications and delivering high-quality software solutions.&nbsp;</p><p>You will work closely with product managers, designers, and other engineers to develop, test, and deploy features that meet business needs and delight users.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our company specializes in delivering innovative digital solutions across multiple industries.&nbsp;</p><p>We value collaboration, continuous learning, and delivering reliable software that drives real-world impact.&nbsp;</p><p>We are committed to fostering a supportive and inclusive work environment where every team member can grow and contribute.</p><p>Key Responsibilities and Duties</p><ul><li>Design, develop, test, and maintain front-end and back-end components of web applications using modern frameworks and technologies.</li><li>Collaborate with cross-functional teams to gather requirements, propose technical solutions, and implement features end-to-end.</li><li>Develop RESTful and/or GraphQL APIs, integrate third-party services, and ensure robust data handling and security practices.</li><li>Contribute to architecture decisions, code reviews, and writing clean, maintainable code with appropriate test coverage.</li><li>Participate in agile ceremonies, estimate tasks, and manage workload to meet sprint goals and deadlines.</li><li>Identify performance bottlenecks and implement optimizations for both client- and server-side performance.</li><li>Maintain documentation for code, APIs, and deployment processes; assist in user support and troubleshooting as needed.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>Bachelor’s degree in Computer Science, Software Engineering, or a related field.</li><li>1–2 years of hands-on development experience across full-stack technologies.</li><li>Solid foundation in JavaScript/TypeScript, HTML5, and CSS3; experience with modern frameworks (e.g., React, Vue, Angular) and server-side technologies (e.g., Node.js, Express, Python, or Java).</li><li>Experience building and consuming RESTful APIs and/or GraphQL APIs.</li><li>Familiarity with relational and/or NoSQL databases (e.g., MySQL, PostgreSQL, MongoDB).</li><li>Understanding of version control (Git) and collaborative development workflows.</li><li>Ability to work independently and as part of a team; strong problem-solving and communication skills.</li><li>Willingness to learn and adapt in a fast-paced environment; proficiency with English for technical communication is a plus.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Full stack development</li><li>Front-end frameworks and responsive design</li><li>API design and integration</li><li>Database design and query optimization</li><li>Version control and CI/CD basics</li><li>Problem-solving and debugging</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and performance-based bonuses</li><li>Health insurance coverage</li><li>Paid annual leave and holidays</li><li>Opportunities for professional development and training</li><li>Collaborative and flexible work environment</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Our client is undertaking a project that aims to restore access to critical urban service in selected cities within the Republic of Yemen under Yemen Integrated Urban Services Emergency Project Phase two (YIUSEP-II) . One of these services is Energy services. Our client will be responsible for the design and implementation works of PV solar systems and diesel gensets that will increase the targeted facilities reliability and service capacity. All of that to be done ensuring highest standards in design, and respect of state of the art requirements for aesthetics, safety and sustainability. To hire professional Consultant Engineer able to provide a variety of engineering services required by the Our client under instructions and directions of the Project Manager, Renewable Energy Specialist and City Engineer. The engineering services desired include, but are not limited to: Role objectives The scope is to prepare technical designs, Bill of Quantities (BOQ), and tender documents of solar system and/or genset system solutions to target facilities in accordance with Our client guidelines and standards. This will include but not limited to: Carry out field visits to target facilities - which may include traveling to various governates- to: a. Inspect and verify the actual needs; b. Consult with the facility s management and administration about the expected needs. c. Cooperate with electrical engineer to identify the required space for system required components such as Solar PV panels, distribution and control boards, batteries, Diesel generators and fuel tanks. d. Cooperate with the electrical engineer to Identify possible cable routs and any possible obstacles. e. Instruments. The engineer shall be familiar with measurement instruments and apparatus required for such assignment including Surveying Equipment such as TOTAL STATIONS. Prepare appropriate civil and steek structural designs for target facilities based on proposed energy system either solar or gensets - and according to site suitability. This will include the following: a. A full description of the target facility including its location (with GIS coordinates), existing capacity, functionality, provide photograph for the available areas for the required civil and steel structure either rooftop or on ground. b. AutoCAD drawings for the available areas presenting the south direction and azimuth, illustrating the proposed location and details for the panels, steel structure(s), Battey or Generator rooms. c. The design shall consider HSSE and aesthetic concerns. Provide technical and administrative support throughout all stages of designing processes and respond for any inquiries and modification requests from design review team through Our client energy specialist until getting final approval and design certificate. Working in coordination with Our client Renewable Energy Coordinator, City Engineers and Social Safeguard Officer. The consultant will prepare and deliver the required documents in a professional way within specified working period which will include but not limited to: - Technical assessment report. - High quality digital photographs. - AutoCAD detailed design using approved layout templates. - Sizing Calculation sheets. - Bill of Quantities (BOQ), including detailed specifications and cost estimation. All team s members shall working side by side and perform all tasks assigned cooperatively. Protecting the confidentiality of work. Any additional duties required as needed within the scope of the project. Project Supervising: The minimum criteria in regard to the duties responsibilities and expectations of the supervising during the implementation phase of the hybrid solar system project in accordance with Our client guidelines and standards. This will include but not limited to: Responsible for all QC activity on site, performing QC Assessments of work by Technicians. Conduct on- site observations to assure conformance with the contract documents regarding work, materials and equipment. Arrange and attend field observations where issues of conformity with approved design and specifications arise. Make sure that the contractor is adhering the minimum safety and quality policies and procedures. Review shop drawings and advise of any significant changes required. Issue field instructions for correction of any work that does not conform to the approved contract documents, and if needed, Request change orders when required for review, discussion and approval. Review the project file maintained on the site by the Supplier/contractor to ensure that the necessary tests have been performed and the results were satisfactory, issue remedial instructions if the test results were found unsatisfactory. Review the project file maintained at the site by the Supplier/contractor to ensure that all the necessary documents, such as, but not limited to, warranties, guarantees, test results, shop drawings, field instructions, reports and change orders, etc. Are filed and kept at a place. Review the implementation progress against the most current implementation progress schedule with the Supplier/contractor, evaluate its suggestions and submit recommendations. Review the payment requisitions presented by the Supplier/contractor and certify consistency with the implementation progress. Conduct an inspection of the development, or a portion of it, on request from the Supplier/contractor for issuance of a substantial completion certificate and develop a punch-list of incomplete items. Conduct an inspection of the development for the completion of the punch-list items. Inspect the material storage for their conformance with the contract requirements and general suitability, issue written recommendations, if necessary. All team s members shall working side by side and perform all tasks assigned cooperatively. Protecting the confidentiality of work. Any additional duties required as needed within the scope of the project. Project reporting To Project Manager</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>a. Education University degree in Civil engineering.</p><p>b. Work Experience More than 6 years working experience in project assessment, design supervising and management experience in civil and steel structural design and implementation is essential. Experience in the usage of computers and software packages (Structural design software, Autodesk AutoCAD, Microsoft office). Very Good Knowledge in written and oral of English and Arabic languages is required.</p><p>c. Key Competencies Excellent oral and written communication skills. Strong interpersonal skills and ability to work as part of a team Team management This role has no team management responsibility.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Overview of position Our client is undertaking a project that aims to restore access to critical urban service in selected cities within the Republic of Yemen under Yemen Integrated Urban Services Emergency Project Phase two (YIUSEP-II) . One of these services is Energy services. Our client will be responsible for the design and implementation works of PV solar systems and diesel gensets that will increase the targeted facilities reliability and service capacity. All of that to be done ensuring highest standards in design, and respect of state of the art requirements for aesthetics, safety and sustainability. To hire professional Consultant Engineer able to provide a variety of engineering services required by the Our client under instructions and directions of the Project Manager, Renewable Energy Specialist and City Engineer. The engineering services desired include, but are not limited to:</p><p>Role objectives The scope is to prepare technical designs, Bill of Quantities (BOQ), and tender documents of solar system and/or genset system solutions to target facilities in accordance with UNOPS guidelines and standards. This will include but not limited to:</p><ul><li>Carry out field visits to target facilities - which may include traveling to various governates- to:</li><ul><li>a. Inspect and verify the actual needs;</li><li>b. Consult with the facility s management and administration about the expected needs.</li><li>c. Cooperate with electrical engineer to identify the required space for system required components such as Solar PV panels, distribution and control boards, batteries, Diesel generators and fuel tanks.</li><li>d. Cooperate with the electrical engineer to Identify possible cable routs and any possible obstacles.</li><li>e. Instruments. The engineer shall be familiar with measurement instruments and apparatus required for such assignment including Surveying Equipment such as TOTAL STATIONS.</li></ul><li>Prepare appropriate civil and steek structural designs for target facilities based on proposed energy system either solar or gensets - and according to site suitability. This will include the following:</li><ul><li>a. A full description of the target facility including its location (with GIS coordinates), existing capacity, functionality, provide photograph for the available areas for the required civil and steel structure either rooftop or on ground.</li><li>b. AutoCAD drawings for the available areas presenting the south direction and azimuth, illustrating the proposed location and details for the panels, steel structure(s), Battey or Generator rooms.</li><li>c. The design shall consider HSSE and aesthetic concerns.</li></ul><li>Provide technical and administrative support throughout all stages of designing processes and respond for any inquiries and modification requests from design review team through UNOPS energy specialist until getting final approval and design certificate.</li><li>Working in coordination with UNOPS Renewable Energy Coordinator, City Engineers and Social Safeguard Officer.</li><li>The consultant will prepare and deliver the required documents in a professional way within specified working period which will include but not limited to:</li><ul><li>- Technical assessment report.</li><li>- High quality digital photographs.</li><li>- AutoCAD detailed design using approved layout templates.</li><li>- Sizing Calculation sheets.</li><li>- Bill of Quantities (BOQ), including detailed specifications and cost estimation.</li></ul><li>All team s members shall working side by side and perform all tasks assigned cooperatively.</li><li>Protecting the confidentiality of work.</li><li>Any additional duties required as needed within the scope of the project.</li></ul><p>Project Supervising: The minimum criteria in regard to the duties responsibilities and expectations of the supervising during the implementation phase of the hybrid solar system project in accordance with UNOPS guidelines and standards. This will include but not limited to:</p><ul><li>Responsible for all QC activity on site, performing QC Assessments of work by Technicians.</li><li>Conduct on- site observations to assure conformance with the contract documents regarding work, materials and equipment.</li><li>Arrange and attend field observations where issues of conformity with approved design and specifications arise.</li><li>Make sure that the contractor is adhering the minimum safety and quality policies and procedures.</li><li>Review shop drawings and advise of any significant changes required.</li><li>Issue field instructions for correction of any work that does not conform to the approved contract documents, and if needed, Request change orders when required for review, discussion and approval.</li><li>Review the project file maintained on the site by the Supplier/contractor to ensure that the necessary tests have been performed and the results were satisfactory, issue remedial instructions if the test results were found unsatisfactory.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Key competencies 4. Qualifications and Experience a. Education University degree in Civil engineering. b. Work Experience More than 6 years working experience in project assessment, design supervising and management experience in civil and steel structural design and implementation is essential. Experience in the usage of computers and software packages (Structural design software, Autodesk AutoCAD, Microsoft office). Very Good Knowledge in written and oral of English and Arabic languages is required. c. Key Competencies Excellent oral and written communication skills. Strong interpersonal skills and ability to work as part of a team Team management This role has no team management responsibility. Further information Qualified female candidates are encouraged to apply for this role.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Tuvalu, Vanuatu. Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Under the direct supervision of the Chief of Mission and in close coordination with the Programmes Managers, Heads of Offices, Head, Resources Management, and relevant Heads of Units, the Programme Coordinator (Programme Support Unit (PSU)) will be responsible for coordinating and implementing the Programme Support related activities of the Unit. In close coordination with the relevant units at the Regional Office and Headquarters (HQ), the Programme Coordinator (Programme Support Unit (PSU)) will be responsible and accountable for project development and donor liaison activities through the development, review and submission of project proposals and donor reports, coordinating the project development, donor and institutional reporting in the fields of migration management, emergency response, other programmes in the Country Office (CO), as well as identifying opportunities for developing and promoting International Organization for Migration s (IOM s) strategic objectives through programmes in CO and for developing Strategic Partnership with counterparts in the government, United Nations (UN) agencies and other relevant stakeholders in line with IOM global, regional and country strategies including the Strategic Results Framework (SRF).</p><p>1. Identify project opportunities based on national needs, in close collaboration with relevant Units in the CO, and the Regional Thematic Specialists (RTSs) and the Regional Project Development Officer (RPDO). Keep up to date about funding trends, policies and strategic priorities and budgetary planning cycles of donors and governments. Pro-actively seek funding sources among government and non-government donors, in line with IOM s strategic priorities.</p><p>2. Maintain effective working relationships with donors and potential donors, liaising, as necessary, with Regional Office (RO) and IOM COs with resource mobilization functions.</p><p>3. Coordinate the design and development of new programmes/projects based on solid results framework responding to emerging trends and priorities, in close coordination with the Chief of Mission, Regional Office, Headquarters Programme Managers, as well as with Government counterparts and other relevant public/private sector s partner organizations.</p><p>4. Ensure the review and endorsement of concept notes, proposals and donor reports on IOM s relevant software application, while also ensuring compliance with donor interests and requirements, and IOM s Project Handbook Guidance and results-based management standards.</p><p>5. Maintain up-to-date knowledge of all projects and programmes implemented by IOM Yemen.</p><p>6. Support Project Managers in coordinating the operational, administrative and financial aspects of all ongoing projects, including oversight responsibility of projects implementation, in coordination with the Resource Management units as required. Liaise between IOM Finance colleagues and Programme Managers to ensure that the latter are observant of IOM and Donors financial requirements.</p><p>7. Contribute to the development of IOM Yemen annual consolidated appeal, external reporting on emergency response and engagement with UN Office for Coordination of Humanitarian Affairs (OCHA) on the Humanitarian Needs Overview/Humanitarian Response Plan. Ensure IOM is successfully providing input into and reporting in line with the Grants Management System and the Financial Tracking System and the Online Projects System.</p><p>8. Coordinate with Programme Managers, Chief of Mission and senior management and support the drafting of regular progress reports to be submitted to the donors, partners and IOM Headquarters.</p><p>9. Support Programme Managers in the continuous review of project s implementation strategies as well as provide guidance and suggest corrective measures and actions to be taken as necessary.</p><p>10. Ensure logical/efficient planning and deployment of monitoring staff to achieve established objectives and collect necessary data.</p><p>11. Contribute to the process of raising awareness on issues relevant to IOM s mandate and Yemen, to promote project/programme related activities.</p><p>12. Identify, train and supervise reporting, project development and monitoring and evaluation team members, placing emphasis on the development of new team members and training on humanitarian systems and donor protocols.</p><p>13. Undertake duty travel with the aim of project/programme assessment, liaison with counterparts and donors, problem solving and the development of new initiatives, as required.</p><p>14. Act as IOM Yemen focal point and respond to inquiries from Headquarters and network of IOM regional offices. Chief of Mission Support</p><p>15. In coordination with the Chief of Mission, represent the CO in donor meetings, briefings, conferences, UN Working Group meetings and liaise with donors, governmental partners, project partners, think tanks policy centers at the international and national level.</p><p>16. In Coordination with the Programme Managers and Resource Management Unit, identify areas of projects/programme implementation which require the Chief of Mission intervention.</p><p>17. Represent the Chief of Mission in inter-agency meetings when related to the development and implementation of joint programmes, in coordination with Programme Coordinators/Managers as well as in any other meetings, as requested by the Chief of Mission.</p><p>18. Ensure adequate follow-up with relevant staff in support of the Chief of Mission strategic inputs and key decisions, including oversight of the mission's development of the country programme.</p><p>19. Perform such other duties as may be assigned.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Required Qualifications and Experience</h2><ul><li>Master's degree in Political or Social Science, Business Administration, International Relations, Law or a related field from an accredited academic institution with five years of relevant professional experience; or, University degree in the above fields with seven years of relevant professional experience.</li></ul><h2>Experience</h2><ul><li>Experience working in international organization and knowledge of the UN system;</li><li>Experience in the field of migration issues, project development and design, project implementation, and administrative and financial management;</li><li>Experience in donor relations and grant management for specific donors of IOM's interest;</li><li>Previous experience and knowledge of donor funding mechanisms, particularly in the Country;</li><li>Experience in project development, donor reporting and technical writing and editing, preferably in the international development/humanitarian sector; and,</li><li>Experience with Results Based Management approach and other strategic planning approaches.</li></ul><h2>Skills</h2><ul><li>Excellent communication, writing and organizational skills; ability to prepare clear and concise reports;</li><li>Basic knowledge of monitoring and evaluation concepts, approaches and methodologies;</li><li>Demonstrated analytical and planning skills; capacity to establish working relationships with governmental authorities, national/international institutions and Non-Governmental Organizations;</li><li>Capacity to supervise and train support staff; ability to work effectively and harmoniously with colleagues from varied cultures and professional background;</li><li>Ability to work with accuracy under constraints and pressure; high sense of confidentiality, initiative and good judgment;</li><li>Personal commitment, efficiency, flexibility, drive for results, creative thinking; and,</li><li>Good level of computer literacy, including database application.</li></ul><h2>Languages</h2><ul><li>For this position, fluency in English is required (oral and written).</li><li>Working knowledge of Arabic and another official UN language (Chinese, French, Russian and Spanish) is an advantage.</li><li>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</li></ul><h2>Required Competencies</h2><p>IOM's competency framework can be found at this link . Competencies will be assessed during the selection process.</p><h2>Values</h2><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><h2>Core Competencies behavioural indicators Level 3</h2><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><h2>Managerial Competencies behavioural indicators Level 3</h2><ul><li>Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.</li><li>Humility: Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION PROFILE </b>The Senior Data Officer (SDO) will serve as the technical focal point for all data-related processes within the mission, with a particular emphasis on quantitative methodology, statistics, and sampling design. The SDO will lead the development and implementation of robust data workflows across research cycles, ensuring statistical rigour, methodological soundness, and operational efficiency. As the mission s lead on data systems and quantitative methods, the SDO will support and advise assessment teams on sampling strategies, research design, and quantitative analysis plans. They will oversee the validation of data collection tools, design and implementation cleaning and analysis scripts, and will lead the production of analytical outputs including dashboards, summary tables, and statistical briefs. The SDO will also be responsible for line-managing at least one Data Officer (DO) and supporting their technical growth. They will coordinate with the Research Manager and relevant assessment teams to align on priorities and deadlines and will serve as a central actor in troubleshooting methodological challenges and improving research processes. This position requires a candidate with a strong background in statistics and data analysis, advanced proficiency in tools such as R, Stata, or Python, and experience designing and implementing sampling methodologies in humanitarian or development contexts. The ideal candidate will be highly organized, capable of managing multiple priorities, and able to work autonomously in volatile and fast-paced environments. A collaborative mindset, ability to communicate technical concepts clearly to non-technical stakeholders, and a solution-oriented attitude are essential to success in this role. <b>RESPONSIBILITIES </b>The Senior Data Officer is responsible for the following: RESEARCH CYCLE MANAGEMENT AND TECHNICAL LEADERSHIP • Serve as the mission s technical focal point for quantitative methodology, statistical validity, and data reliability across all research cycles. • Lead on the development of sampling design in coordination with assessment and GIS teams, ensuring relevance to research objectives and field realities. • Act as the focal point for the IMPACT Kobo server, managing all Yemen mission projects, including tool design, deployment, and troubleshooting. • Provide training and technical guidance to assessment teams and junior data staff on data cleaning, management, and statistical best practices. DATA MANAGEMENT AND ANALYSIS • Manage and maintain R-based pipelines for data cleaning, transformation, and analysis, ensuring replicable and well-documented workflows. • Oversee the design and the implementation of the data cleaning and validation processes. • Lead the development and execution of analysis scripts, and contribute to the automation of recurring data processing tasks. INFORMATION MANAGEMENT AND PRODUCT DEVELOPMENT • Translate analysis findings into accessible and insightful data outputs, including summary statistics, visualizations, dashboards, and interactive tools. • Collaborate with assessment and GIS teams to support the development of high-quality deliverables (e.g., factsheets, briefs, interactive maps). • Provide ongoing technical support to internal teams and external stakeholders, including tailored analysis, data interpretation guidance, and capacity strengthening where needed. • Ensure that data outputs are aligned with IMPACT s internal quality standards and support decision-making in the response. The Senior Data Officer will maintain the strictest confidentiality on all data collected and related processes, ensuring full compliance with IMPACT s data protection policy and SOPs. They will actively take measures to prevent the unauthorized sharing of any information and data belonging to IMPACT and its partners or collected during their assignment with IMPACT. REQUIREMENTS • Years of work experience At least 4 years of relevant working experience in a similar role preferable in the humanitarian field; • Research skills Proficiency and proven experience with research methods, including both quantitative and qualitative research. Excellent analytical skills; • Statistical skills Strong statistical and analytical skills; • Software skills Advanced knowledge of R, STATA, Python or equivalent statistical software (with a willingness to learn R). Knowledge of ArcGIS or Power Bi an advantage; • Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities; • Level of independence Proven ability to work independently; • Communication/reporting skills Excellent communication and drafting skills for effective reporting; • Organizational and coordination skills Strong presentation, and organisational skills; • Multi-tasking skills Ability to multitask with tight deadlines; • Cross-cultural work environment Ability to operate in a cross-cultural environment requiring flexibility; • Academic qualifications Excellent academic qualifications, preferably including a Master s degree in a relevant discipline (Computer or Data Science, Statistics, Social Science, Economics, or related); • Experience in geographical region Past experience in the region is an asset; • Language skills Fluency in English required, competency in Arabic is an asset.&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>At least 4 years of relevant working experience in a similar role, preferably in the humanitarian field.</li><li>Proficiency and proven experience with research methods, including both quantitative and qualitative research. Excellent analytical skills.</li><li>Strong statistical and analytical skills.</li><li>Advanced knowledge of R, STATA, Python or equivalent statistical software (with a willingness to learn R). Knowledge of ArcGIS or Power BI is an advantage.</li><li>Sound judgment and emotional intelligence in high-pressure or sensitive situations. Possesses strong interpersonal awareness and the ability to respond constructively to feedback and shifting priorities.</li><li>Proven ability to work independently.</li><li>Excellent communication and drafting skills for effective reporting.</li><li>Strong presentation and organizational skills.</li><li>Ability to multitask with tight deadlines.</li><li>Ability to operate in a cross-cultural environment requiring flexibility.</li><li>Excellent academic qualifications, preferably including a Master's degree in a relevant discipline (Computer or Data Science, Statistics, Social Science, Economics, or related).</li><li>Past experience in the region is an asset.</li><li>Fluency in English required, competency in Arabic is an asset.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Buyer 2 is in charge of implementing the procurement strategy in a specific country or at regional level, in accordance with ICRC rules and regulations.</p><p><strong>Accountabilities &amp; functional responsibilities</strong></p><ul><li>Sources, assesses and evaluates suppliers in collaboration with their direct supervisor and updates supplier master data.</li><li>Follows up on the supply process from quotes/tenders and supplier selection to delivery, including negotiating with suppliers and establishing contracts.</li><li>Updates supplier performance indicators.</li><li>Takes part in collaborative planning with other ICRC staff.</li><li>Analyses the procurement portfolio and initiates long-term agreements for recurring purchases; suggests manufacturers from the region for the ICRC's worldwide annual tenders.</li><li>Supports the Supply-Chain Planners in deciding stock levels based on suppliers' delivery lead times.</li><li>Implements the ICRC's purchasing strategy for each product family in coordination with the Lead Buyer.</li><li>Maintains the material resource planning (MRP) parameters for item settings in JD Edwards software for their site or product family.</li><li>Monitors MRP suggestions and processes them for procurement; participates in establishing and reviewing buffer stock.</li><li>Supervises and trains Buyer 1.</li><li>Develops and maintains a network of procurement-related contacts.</li><li>Ensures that risks are mitigated by performing the controls assigned to his/her role as described in the Logistics Risk and Control Matrix</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Additional information</strong></p><ul><li>Type of role:Regular</li><li>Working rate:100%</li><li>Location:Sana'a</li><li>Job level:B3</li><li>Length of assignment: one year</li><li>Application deadline: 21/07/2026</li><li>Only Yemeni Nationals can apply</li></ul><p><strong>Our values</strong></p><ul><li>At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.</li></ul><p><strong>Reports to (role)</strong></p><ul><li>Logistics Support Centre/Country Procurement Manager, Logistics Country Manager</li></ul><p><strong>People management responsibilities</strong></p><ul><li>No</li></ul><p><strong>Scope &amp; impact</strong></p><ul><li>Is responsible for a purchase portfolio of up to Sfr 5 million, depending on the size of operations.</li><li>Geographical remit: regional.</li></ul><p><strong>Relationships</strong></p><ul><li>Internally, interacts with colleagues locally and worldwide.</li><li>Externally, interacts with procurement managers and a network of professional contacts within suppliers, NGOs, trade-support institutions, etc.</li></ul><p><strong>Certifications / Education required</strong></p><ul><li>Masters degree in procurement or supply management.</li><li>Degree in agronomy, computer science or civil, electrical, mechanical or electromechanical engineering an asset.</li><li>Computer proficiency.</li><li>Good command of English; depending on the country of assignment, good command of French may also be required.</li></ul><p><strong>Professional experience required</strong></p><ul><li>6 years' experience in international procurement.</li><li>Knowledge of quality management an asset.</li><li>Professional knowledge of a specific category of products.</li><li>Proficiency in supply software.</li><li>Professional knowledge of enterprise resource planning software an asset.</li></ul><p><strong>Language</strong></p><ul><li>Arabic</li><li>English</li><li>French</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education University degree / (High school or diploma) in computer science or a combination of relevant education. Certification in any of the following (ITIL V4, MS AZ-900, MS AZ-104) is an advantage. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Three years for university degree s holder or five years for diploma (or High school) degree s holder professional experience in networking environment (LAN/WAN) and Tier-1 level network/desktop support. Experience working with specialized international agencies (UN Agencies, International Organizations, and International NGOs) advantageous.</p><p>Skills Demonstrated ability to troubleshoot and resolve hardware and software problems Knowledge of O365 applications. Intermediate knowledge of Windows Administration at multi-site environment. Basic knowledge of MS Azure environment and cloud computing Knowledge of TCP/IP and Telecoms/Network protocols, Cisco devices, VPN, Active directory, Backup and Replication, Ticketing systems, Antivirus Software, and ICT utilities.</p><p>Languages All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, fluency in English and Arabic is required (oral and written). Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values:</p><ul><li>Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage : Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p>Core Competencies behavioural indicators</p><ul><li>Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p>Managerial Competencies behavioural indicators (applicable only if with direct reports)</p><ul><li>Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential.</li><li>Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential.</li><li>Building Trust : Promotes shared values and creates an atmosphere of trust and honesty.</li><li>Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction.</li><li>Humility : Leads with humility and shows openness to acknowledging own shortcomings.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Logistics Officer will perform the following duties with full effectiveness, transparency, and integrity:</p><p>Ensure that all inbound supplies are as per the contract specifications in terms of quantity, quality, INCOTERMS and Distributed as per the approved distribution plans.</p><p>Provide technical support on specifications, cost implications and logistics arrangements for safe delivery of supplies</p><p>Provide advice and technical support to suppliers, customs clearance agents and office team on required logistics arrangements to facilitate projects implementation and the flow of supplies.</p><p>Ensure that goods and services are provided according to client needs with lead times that meet contracts deadlines</p><p>Ensure that all logistics actions are conducted as required by Our client according to Our client Financial Rules and Regulations and the applicable policies and procedures as well as the highest degree of personal and professional ethics;</p><p>Update Logistics standard operating procedures to ensure best practices that meets operational needs</p><p>Review shipping documents and shipments exemption requests for information consistency prior to communicating with official authorities</p><p>Monitor the progress of shipments for our client and its clients and coordinate the delivery of the same at the client s delivery places</p><p>Assists in planning, designing and implementation of appropriate logistics systems including warehousing and in-country transport capacity, including establishment of Long Term Arrangements and frame agreements for e.g. customs clearance, storage, transport and distribution as might be required.</p><p>Monitor and follow-up timely clearance, delivery and handover of goods and consignments to partners</p><p>Track and monitor the water supply through trucking in response to daily complaints from the community.</p><p>Work closely with the operation engineers and hotline team to address all water trucking needs in response to any complaints or supply issues in the network.</p><p>Prepare daily and weekly reports on water tracking and quality sampling and testing.</p><p>Attend all operational and WASH meetings and contribute to the monitoring of water supply through trucking to NGOs and institutions .</p><p>Liaise with the contractor on the water trucking to all institutions if they are not getting private water supply.</p><p>Coordinate with the contractor on water quality testing</p><p>Ensure that all water suppliers are delivering water from approved wells and according to national standards.</p><p>Update and manage the master list of truck drivers and report any misbehaviors or illegal driving actions to UNICEF and SRAD if needed.</p><p>Support the Project Team in Project planning, implementation and day-to-day activities.</p><p>Support project management activities and monitor project implementation, in line with Our client Project Management Manual and Project Management ERP.</p><p>Support administrative, procurement and financial processes, such as Requests for Proposals announcements/ RFQs, and evaluation processes, communicating different administrative information to Project team, beneficiaries, and administrative monitoring of the grant contracts.</p><p>Manage the duty exemption process at all stages, including import clearances</p><p>Liaise with government authorities regarding the distribution plan</p><p>Liaise with other UN agencies and humanitarian partners on common logistics and supply chain issues</p><p>Develop delivery schedules in collaboration with team member Sub-recipients.</p><p>Develop Standard operating procedures to ensure Good Storage and Distribution practices.</p><p>Develop plan for monitoring of storage and distribution of pharmaceuticals and health</p><p>To Project Manager</p><p>Treats all individuals with respect; responds sensitively to diff erences and encourages others to do the same.</p><p>Upholds organizational and ethical norms.</p><p>Maintains high standards of trustworthiness.</p><p>Role model for diversity and inclusion.</p><p>Acts as a positive role model contributing to the team spirit.</p><p>Collaborates and supports the development of others.</p><p>Demonstrates understanding of the impact of own role on all partners and always puts the end benefi ciary fi rst.</p><p>Builds and maintains strong external relationships and is a competent partner for others (if relevant to the role).</p><p>Effi ciently establishes an appropriate course of action for self and/or others to accomplish a goal.</p><p>Actions lead to total task accomplishment through concern for quality in all areas.</p><p>Sees opportunities and takes the initiative to act on them.</p><p>Understands that responsible use of resources maximizes our impact on our benefi ciaries.</p><p>Open to change and fl exible in a fast paced environment.</p><p>Eff ectively adapts own approach to suit changing circumstances or requirements.</p><p>Refl ects on experiences and modifi es own behavior.</p><p>Performance is consistent, even under pressure.</p><p>Always pursues continuous improvements.</p><p>Evaluates data and courses of action to reach logical, pragmatic decisions.</p><p>Takes an unbiased, rational approach with calculated risks.</p><p>Applies innovation and creativity to problem-solving.</p><p>Expresses ideas or facts in a clear, concise and open manner.</p><p>Communication indicates a consideration for the feelings and needs of others.</p><p>Actively listens and proactively shares knowledge.</p><p>Handles confl ict eff ectively, by overcoming diff erences of opinion and fi nding common ground.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in Public Relation, business Administration, Supply chain, logistics, Management or a related field is an asset</li><li>6 years of progressive responsible experience in supervision, engineering and include minimum two years in logistics, procurement or related field is required</li><li>Previous experience working in international organizations is an asset</li><li>Experience in usage of computers and office software packages (MS Word, Excel, etc.), advanced knowledge of automated procurement systems, experience in handling web based management systems is highly desirable.</li><li>Fluency in both English and Arabic (written and verbal).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are working towards three breakthroughs in how the world treats children by 2030:</p><br><ul> <li>No child dies from preventable causes before their 5th birthday&nbsp;</li> <li>All children learn from a quality basic education and that,</li> <li>Violence against children is no longer tolerated&nbsp;</li></ul><p>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.&nbsp; We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.&nbsp;</p><br><p>We need to&nbsp;keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child.</p><br><p><span><strong><u>Project Overview:</u></strong></span></p><br><p><span>The project “Providing Integrated Protection and Education Support for Boys and Girls Affected by Conflict in Southern Yemen” aims to improve the well-being of children affected by conflict and to enhance their access to safe and quality protection and education services. The project is funded by the Directorate-General for European Civil Protection and Humanitarian Aid (ECHO) and will be implemented from 1 July 2025 to 30 June 2027 in Aden, Lahj, and Taiz governorates.</span></p><br><p><span>The project targets 22,216 beneficiaries of boys, girls, women, and men (11,426 females and 10,790 males), and focuses on providing Child Protection and Education in Emergencies services through comprehensive programs designed to reduce the risks faced by children and enhance their access to safe and inclusive education. The project also aims to empower local communities and strengthen their capacity to protect children and respond to their basic needs in a safer and more stable environment.</span></p><br><p><span><strong><u>نبذة عامة عن المشروع</u>:</strong></span></p><br><p><span>يهدف مشروع توفير الدعم المتكامل في مجال الحماية والتعليم للفتيان والفتيات المتضررين من النزاع في جنوب اليمن إلى تحسين رفاه الأطفال المتأثرين بالنزاع وتعزيز فرص حصولهم على الحماية والتعليم الآمن والجيد. ويأتي هذا المشروع بدعم من المديرية العامة للمساعدات الإنسانية والحماية المدنية التابعة للمفوضية الأوروبية</span><span> (ECHO)</span><span>، ويُنفذ المشروع خلال الفترة من 1 يوليو 2025 حتى 30 يونيو 2027 في محافظات عدن، لحج، وتعز</span><span>.&nbsp;</span><span>يستهدف المشروع 22,216 مستفيدًا من الفتيان والفتيات والنساء والرجال (11,426 إناث و10,790 ذكور)، ويُركّز على توفير خدمات حماية الطفل والتعليم في حالات الطوارئ، من خلال برامج شاملة تهدف إلى الحد من المخاطر التي يتعرض لها الأطفال وتعزيز وصولهم إلى التعليم الآمن والدامج. كما يسعى المشروع إلى تمكين المجتمعات المحلية ودعم قدراتها على حماية الأطفال والاستجابة لاحتياجاتهم الأساسية في بيئة أكثر أمانًا واستقرارً</span></p><br><p><span><strong>Job Purpose</strong></span><br><span>The MHPSS Facilitator operates as part of the Child Protection team at Save the Children to ensure a comprehensive psychosocial response for children (migrants, IDPs, residents, and children with disabilities) and their caregivers, in line with Save the Children standards and IASC MHPSS guidelines.</span></p><br><p><span>The role focuses on planning and implementing community-based psychosocial activities, providing Psychological First Aid (PFA), and supporting children’s resilience and coping capacities, while ensuring that all interventions are delivered in the best interests of the child and in a safe, dignified, and inclusive manner.</span></p><br><p><br><span>يعمل ميسر/ة الصحة النفسية والدعم النفسي الاجتماعي ضمن فريق حماية الطفل في منظمة إنقاذ الطفل لضمان تقديم استجابة شاملة في مجال الصحة النفسية والدعم النفسي الاجتماعي للأطفال (المهاجرين، النازحين، المقيمين، والأطفال ذوي الإعاقة) ومقدمي الرعاية لهم، بما يتماشى مع معايير المنظمة وتوجيهات اللجنة الدائمة المشتركة بين الوكالات (IASC).</span></p><br><p><span>يركز الدور على تخطيط وتنفيذ أنشطة الدعم النفسي الاجتماعي القائمة على المجتمع، وتقديم الإسعافات الأولية النفسية، وتعزيز قدرة الأطفال على الصمود والتكيف، مع ضمان أن تُنفذ جميع التدخلات بما يخدم مصلحة الطفل الفضلى وفي بيئة آمنة وكريمة وشاملة.</span></p><br><ul> <li><span><strong>Reports to:</strong> MHPSS Officer / Child Protection Officer</span></li></ul><p><span><strong>خط الإشراف : ضابط الصحة النفسية و الدعم النفسي الاجتماعي</strong></span></p><br><p><span><strong>Key Areas of Accountability \&nbsp;</strong></span><span><strong>المجالات الرئيسية للمساءلة</strong></span></p><br><ul> <li><span>Build and maintain strong partnerships with children, caregivers, community leaders, and Save the Children staff to promote accessible and high-quality MHPSS services.</span></li> <li><span>Participate in coordination meetings and support community-based identification and referral of children in need of psychosocial support.</span></li> <li><span>Coordinate the implementation of PSS activities with Save the Children partners, ensuring adherence to approved standards related to confidentiality, safety, quality, and inclusion.</span></li> <li><span>Uphold and promote Save the Children’s Code of Conduct and Child Safeguarding Policy inside and outside the workplace.</span></li> <li><span>Ensure full compliance with Save the Children’s Safeguarding Policy and “Do No Harm” principles, maintaining the safety, dignity, and well-being of all children and community members at all times<strong>.</strong></span></li> <li><span>بناء والحفاظ على شراكات فعّالة مع الأطفال ومقدمي الرعاية وقادة المجتمع وموظفي منظمة إنقاذ الطفل، بهدف تعزيز الوصول إلى خدمات الصحة النفسية والدعم النفسي الاجتماعي ذات الجودة.</span></li> <li><span>المشاركة في اجتماعات التنسيق ودعم عمليات التحديد والإحالة المجتمعية للأطفال المحتاجين إلى الدعم النفسي الاجتماعي.</span></li> <li><span>تنسيق تنفيذ أنشطة الدعم النفسي الاجتماعي مع شركاء منظمة إنقاذ الطفل، مع ضمان الالتزام بالمعايير المعتمدة المتعلقة بالسرية والسلامة والجودة والشمول.</span></li> <li><span>الالتزام وتعزيز مدونة قواعد السلوك وسياسة صون الطفل الخاصة بمنظمة إنقاذ الطفل داخل وخارج مكان العمل.</span></li> <li><span>الالتزام الكامل بسياسة الصون ومبادئ “عدم إلحاق الضرر” الخاصة بمنظمة إنقاذ الطفل، مع ضمان سلامة وكرامة ورفاه جميع الأطفال وأفراد المجتمع في جميع الأوقات<strong>.</strong></span></li></ul><p><span><strong>Main Duties and Responsibilities&nbsp;</strong></span><span><strong>\</strong></span><span><strong>المهام والمسؤوليات الأساسية</strong></span></p><br><ul> <li><span>Identify vulnerable children in need of MHPSS support, conduct initial psychosocial assessments, and determine appropriate levels of intervention.</span></li> <li><span>Plan and facilitate structured psychosocial support (PSS) sessions for children and adolescents, focusing on resilience, emotional regulation, and coping skills.</span></li> <li><span>Facilitate group sessions for caregivers to enhance their psychosocial well-being and promote positive parenting practices.</span></li> <li><span>Provide Psychological First Aid (PFA) to children and families affected by crises and ensure safe, timely, and confidential referrals for cases requiring specialized mental health care.</span></li> <li><span>Coordinate closely with Case Management teams to ensure a holistic and child-centered response for high-risk cases.</span></li> <li><span>Ensure high-quality and confidential documentation of all PSS activities, attendance records, and pre-/post-assessments.</span></li> <li><span>Promote meaningful child participation by empowering children to express their views and contribute to the design and evaluation of PSS activities.</span></li> <li><span>Prepare and submit weekly, monthly, and interim narrative and statistical reports related to MHPSS activities.</span></li> <li><span>Contribute to community awareness and stigma-reduction campaigns related to mental health and psychosocial well-being.</span></li> <li><span>Conduct mobile fieldwork and regular visits to camps, centers, and migrant accommodation sites.</span></li> <li><span>Perform any other duties as assigned by the supervisor.</span></li> <li><span>تحديد الأطفال المستضعفين المحتاجين إلى دعم نفسي اجتماعي، وإجراء التقييمات النفسية الاجتماعية الأولية وتحديد مستويات التدخل المناسبة.</span></li> <li><span>تخطيط وتيسير جلسات دعم نفسي اجتماعي منظمة للأطفال واليافعين تركز على بناء القدرة على الصمود والتنظيم العاطفي ومهارات التكيف.</span></li> <li><span>تيسير جلسات جماعية لمقدمي الرعاية لتعزيز رفاههم النفسي وتشجيع ممارسات الوالدية الإيجابية.</span></li> <li><span>تقديم الإسعافات الأولية النفسية للأطفال والأسر المتأثرة بالأزمات، وضمان الإحالة الآمنة والسريعة والسرية للحالات التي تتطلب رعاية نفسية متخصصة.</span></li> <li><span>التنسيق الوثيق مع فرق إدارة الحالة لضمان استجابة شمولية ومتمحورة حول الطفل للحالات عالية الخطورة.</span></li> <li><span>ضمان توثيق عالي الجودة وسري لجميع أنشطة الدعم النفسي الاجتماعي، بما في ذلك سجلات الحضور والتقييمات القبلية والبعدية.</span></li> <li><span>تعزيز المشاركة الفاعلة للأطفال من خلال تمكينهم من التعبير عن آرائهم والمساهمة في تصميم وتقييم أنشطة الدعم النفسي.</span></li> <li><span>إعداد وتقديم تقارير أسبوعية وشهرية ومرحلية (سردية وإحصائية) تتعلق بأنشطة الصحة النفسية والدعم النفسي الاجتماعي.</span></li> <li><span>المساهمة في حملات التوعية المجتمعية والحد من الوصمة المرتبطة بالصحة النفسية.</span></li> <li><span>تنفيذ العمل الميداني المتنقل وإجراء زيارات منتظمة للمخيمات والمراكز ومواقع سكن المهاجرين.</span></li> <li><span>تنفيذ أي مهام أخرى يكلفه/تكلفه بها المشرف المباشر.</span></li></ul><p><span><strong>Qualifications and Experience&nbsp;</strong></span><span><strong>\</strong></span><span><strong>المؤهلات والخبرة المطلوبة</strong></span></p><br><ul> <li><span>Bachelor’s degree in Psychology, Social Work, or a related social science field.</span></li> <li><span>Minimum of two years of experience in MHPSS or Child Protection programming, preferably with migrant, refugee, or displaced children.</span></li> <li><span>Strong knowledge of IASC MHPSS Guidelines, Psychological First Aid (PFA), “Do No Harm,” and Best Interests of the Child principles.</span></li> <li><span>Experience facilitating structured psychosocial support programs (e.g., HEART, DEALs).</span></li> <li><span>Good understanding of the challenges faced by IDPs and migrants in the Yemeni context.</span></li> <li><span>Familiarity with Ethiopian and Somali community customs and social dynamics.</span></li> <li><span>Strong communication, group facilitation, observation, and reporting skills.</span></li> <li><span>Proficiency in Arabic; knowledge of Oromo and Amharic is an asset. English proficiency is an advantage.</span></li> <li><span>درجة البكالوريوس في علم النفس، الخدمة الاجتماعية، أو أحد مجالات العلوم الاجتماعية ذات الصلة.</span></li> <li><span>خبرة لا تقل عن سنتين في مجال الصحة النفسية والدعم النفسي الاجتماعي أو حماية الطفل، ويفضل مع الأطفال المهاجرين أو اللاجئين أو النازحين.</span></li> <li><span>معرفة قوية بتوجيهات الصحة النفسية والدعم النفسي الاجتماعي الصادرة عن IASC، والإسعافات الأولية النفسية، ومبادئ عدم إلحاق الضرر ومصلحة الطفل الفضلى.</span></li> <li><span>خبرة في تيسير برامج الدعم النفسي الاجتماعي المنظمة مثل&nbsp;&nbsp;HEART&nbsp;</span></li> <li><span>فهم جيد للتحديات التي يواجهها النازحون والمهاجرون في السياق اليمني.</span></li> <li><span>الإلمام بالعادات والسلوكيات الاجتماعية للمجتمعات الإثيوبية والصومالية.</span></li> <li><span>مهارات قوية في التواصل، وتيسير المجموعات، والملاحظة، وإعداد التقارير.</span></li> <li><span>إجادة اللغة العربية، ومعرفة لغات المجتمعات المهاجرة (الأورومو والأمهرية). إجادة اللغة الإنجليزية تعتبر ميزة إضافية</span><span>.</span></li></ul><br> </div>

<p><strong>Job Overview</strong></p><p>We are seeking a motivated IT Support professional to join our team in Yemen.</p><p>&nbsp;This entry-level role is ideal for recent university graduates looking to develop a strong foundation in information technology within a dynamic, customer-focused environment.&nbsp;</p><p>You will provide first-line technical support, troubleshoot hardware and software issues, and assist with maintaining and improving IT systems to ensure optimal performance and user satisfaction.</p><p>&nbsp;</p><p><strong>About the Company</strong></p><p>Our organization is a forward-thinking leader in our industry, committed to leveraging technology to improve operations and deliver exceptional service.&nbsp;</p><p>Located in Yemen, we foster a collaborative culture that values continuous learning, innovation, and professional growth.&nbsp;</p><p>We offer a supportive environment where you can gain hands-on experience across a range of IT functions and technologies.</p><p>&nbsp;</p><p><strong>Key Responsibilities and Duties</strong></p><ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, or in-person support.</li><li>Diagnose and resolve hardware, software, and network-related issues for desktops, laptops, printers, and peripherals.</li><li>Install, configure, and troubleshoot operating systems and standard applications; assist with software updates and patch management.</li><li>Support user account management, including password resets and access permissions within Active Directory or equivalent systems.</li><li>Maintain and document IT assets, inventory, and service requests using the IT service management system.</li><li>Assist with routine network and connectivity troubleshooting, including VPNs, Wi-Fi, and remote desktop support.</li><li>Escalate complex issues to senior IT staff and track resolution timelines to ensure timely closure.</li><li>Contribute to basic IT projects, such as equipment deployment, imaging, and onboarding/offboarding of personnel.</li><li>Adhere to security policies and best practices to protect data and systems.</li></ul><p>&nbsp;</p><p><strong>Qualifications and Requirements</strong></p><ul><li>University degree in Computer Science, Information Technology, or a related field (البكالوريوس/ليسانس مطلوب).</li><li>Career level: Intern/Entry-level (متدرب) with a willingness to learn and grow in IT support roles.</li><li>Foundational knowledge of operating systems (Windows/Linux), common software applications, and hardware fundamentals.</li><li>Basic understanding of networking concepts and tools, including troubleshooting connectivity issues.</li><li>Customer-focused mindset with strong communication skills and a patient, helpful attitude.</li><li>Ability to work independently and as part of a team, with good time-management and organizational skills.</li><li>Basic problem-solving skills and a willingness to research and learn new technologies.</li><li>Arabic language proficiency is preferred; English proficiency is advantageous for certain systems and documentation.</li></ul><p>&nbsp;</p><p><strong>Required Skills</strong></p><ul><li>Hardware and software troubleshooting</li><li>Operating systems installation and support</li><li>User account and access management</li><li>Ticketing and documentation (experience with ITSM tools is a plus)</li><li>Basic networking and remote support</li><li>Customer service and effective written/verbal communication</li><li>Attention to detail and problem-solving ability</li></ul><p>&nbsp;</p><p><strong>Benefits and Perks</strong></p><ul><li>Competitive salary and potential for performance-based progression</li><li>Structured onboarding and ongoing training opportunities</li><li>Exposure to a range of IT disciplines and real-world projects</li><li>Supportive team environment with avenues for professional development</li><li>Potential for career growth within the organization</li></ul>

<p>Department: Funding &amp; Services Finance Duty Station: Aden, Yemen Contract Type: Full-time (100%) Direct report: Head of Support Grade: Assistant * Only Yemeni citizens or candidates holding a valid work permit for Yemen will be considered.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s or higher degree in relevant field such as accounting, business management, finance, or economics.</li><li>Minimum 2 years of progressive experience in finance.</li><li>Good knowledge of Excel.</li><li>Experience from humanitarian or development sector is a plus.</li><li>Software Proficiency: Skill in using accounting software and Microsoft Excel for data analysis and reporting.</li><li>Compliance &amp; Audits: Knowledge of relevant financial regulations and compliance standards, as well as experience with internal controls and audits.</li><li>Understanding and respect for humanitarian principles and the organization s vision, mission, and confidentiality.</li><li>Flexibility and adaptability.</li><li>Collaborative, team-oriented, and solutions-oriented approach.</li><li>Full professional proficiency in Arabic and English, written and spoken.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are working towards three breakthroughs in how the world treats children by 2030:</p><br><ul> <li>No child dies from preventable causes before their 5th birthday&nbsp;</li> <li>All children learn from a quality basic education and that,</li> <li>Violence against children is no longer tolerated&nbsp;</li></ul><p>We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.&nbsp; We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.&nbsp;</p><br><p>We need to&nbsp;keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.</p><br><p>Save the Children International seeks to always be a child-safe organization by fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and improve their living standards of the child.</p><br><p><span><strong><u>Project Overview:</u></strong></span></p><br><p><span>The project “Providing Integrated Protection and Education Support for Boys and Girls Affected by Conflict in Southern Yemen” aims to improve the well-being of children affected by conflict and to enhance their access to safe and quality protection and education services. The project is funded by the Directorate-General for European Civil Protection and Humanitarian Aid (ECHO) and will be implemented from 1 July 2025 to 30 June 2027 in Aden, Lahj, and Taiz governorates.</span></p><br><p><span>The project targets 22,216 beneficiaries of boys, girls, women, and men (11,426 females and 10,790 males), and focuses on providing Child Protection and Education in Emergencies services through comprehensive programs designed to reduce the risks faced by children and enhance their access to safe and inclusive education. The project also aims to empower local communities and strengthen their capacity to protect children and respond to their basic needs in a safer and more stable environment.</span></p><br><p><span><strong><u>نبذة عامة عن المشروع</u>:</strong></span></p><br><p><span>يهدف مشروع توفير الدعم المتكامل في مجال الحماية والتعليم للفتيان والفتيات المتضررين من النزاع في جنوب اليمن إلى تحسين رفاه الأطفال المتأثرين بالنزاع وتعزيز فرص حصولهم على الحماية والتعليم الآمن والجيد. ويأتي هذا المشروع بدعم من المديرية العامة للمساعدات الإنسانية والحماية المدنية التابعة للمفوضية الأوروبية</span><span> (ECHO)</span><span>، ويُنفذ المشروع خلال الفترة من 1 يوليو 2025 حتى 30 يونيو 2027 في محافظات عدن، لحج، وتعز</span><span>.&nbsp;</span><span>يستهدف المشروع 22,216 مستفيدًا من الفتيان والفتيات والنساء والرجال (11,426 إناث و10,790 ذكور)، ويُركّز على توفير خدمات حماية الطفل والتعليم في حالات الطوارئ، من خلال برامج شاملة تهدف إلى الحد من المخاطر التي يتعرض لها الأطفال وتعزيز وصولهم إلى التعليم الآمن والدامج. كما يسعى المشروع إلى تمكين المجتمعات المحلية ودعم قدراتها على حماية الأطفال والاستجابة لاحتياجاتهم الأساسية في بيئة أكثر أمانًا واستقرارً</span></p><br><p><span><strong><u>Job Purpose</u></strong>:</span></p><br><p><span>The Case Worker operates as part of the Child Protection team at Save the Children to ensure a comprehensive response for migrant children (those who are separated, unaccompanied, or at risk), in line with the organization’s standards and child protection principles.</span><br><span>The Case Worker is responsible for managing individual cases, providing support and advocacy for children, ensuring their access to essential services, and guaranteeing the quality of care provided to them, with a strong focus on the best interests of the child.</span></p><br><p><span><strong><u>الغرض من الوظيفة</u></strong></span><span><strong>:</strong></span></p><br><p><span>يعمل عامل الحالة ضمن فريق حماية الطفل في منظمة إنقاذ الطفل لضمان تقديم استجابة شاملة للأطفال المهاجرين (المنفصلين عن ذويهم أو غير المصحوبين أو المعرضين للخطر)، وذلك بما يتماشى مع معايير المنظمة ومبادئ حماية الطفل</span><span>.</span><br><span>يكون مسؤولًا عن إدارة الحالات الفردية، وتقديم الدعم والمناصرة للأطفال، وضمان حصولهم على الخدمات الأساسية، وضمان جودة الرعاية المقدمة لهم، مع التركيز على مبدأ مصلحة الطفل الفضلى</span><span>.</span></p><br><p><span><strong><u>Key Areas of Accountability</u>:</strong></span></p><br><ul> <li><span>Build and maintain strong partnerships with key community stakeholders (children, caregivers, community leaders, service providers, government entities, NGOs) and colleagues within Save the Children.</span></li> <li><span>Participate in Child Protection Committee (CPC) meetings and support members in identifying and referring child protection cases.</span></li> <li><span>Coordinate case management processes with Save the Children and partners, ensuring that services are provided according to approved standards and principles (confidentiality, safety, non-harm, non-discrimination).</span></li> <li><span>Uphold and promote Save the Children’s Code of Conduct and Child Safeguarding Policy both inside and outside the workplace.</span></li> <li><span>Work under the supervision of the Child Protection Case Management Officer in the targeted project areas.</span></li></ul><p><span><strong><u>المجالات الرئيسية للمساءلة</u></strong></span><span><strong>:</strong></span></p><br><ul> <li><span>البناء والحفاظ على شراكات قوية مع النظراء الرئيسيين في المجتمع (الأطفال، مقدمو الرعاية، قادة المجتمع، مقدمو الخدمات، الجهات الحكومية، المنظمات غير الحكومية) ومع الزملاء في منظمة إنقاذ الطفل</span><span>.</span></li> <li><span>المشاركة في اجتماعات لجنة حماية الطفل</span><span> (CPC)&nbsp;</span><span>ودعم الأعضاء في تحديد وإحالة قضايا حماية الطفل</span><span>.</span></li> <li><span>تنسيق عمليات إدارة الحالة مع منظمة إنقاذ الطفل والشركاء، وضمان تقديم الخدمات وفقًا للمعايير والمبادئ المعتمدة (السرية، السلامة، عدم الإيذاء، عدم التمييز)</span><span>.</span></li> <li><span>الالتزام وتعزيز مدونة قواعد السلوك وسياسة حماية الطفل الخاصة بمنظمة إنقاذ الطفل داخل وخارج مكان العمل</span><span>.</span></li> <li><span>العمل تحت إشراف ضابط إدارة الحالة لحماية الطفل في المناطق المستهدفة للمشروع</span><span>.</span></li></ul><p><span><strong><u>Main Duties and Responsibilities</u></strong>:</span></p><br><ul> <li><span>Identify vulnerable and at-risk migrant children, conduct initial assessments, determine risk levels, and develop urgent response plans for critical cases.</span></li> <li><span>Conduct comprehensive assessments of the child’s situation, including Best Interest Assessments (BIA).</span></li> <li><span>Develop and implement individual response plans addressing both short- and long-term needs, ensuring quality care and continuous follow-up.</span></li> <li><span>Provide case management services, recommend financial support, and refer cases requiring specialized services (legal, psychosocial, health, education, shelter, etc.).</span></li> <li><span>Coordinate with local partners, civil society organizations, government authorities, and service providers.</span></li> <li><span>Participate in the common case management system (CPIMS+ or others).</span></li> <li><span>Provide psychological first aid to migrant children affected by crises and refer cases requiring specialized support.</span></li> <li><span>Empower children to express their opinions and participate in decision-making that affects them.</span></li> <li><span>Monitor and review cases through case conferences and other activities.</span></li> <li><span>Close cases according to established closure standards and ensure sustainable solutions for underlying issues.</span></li> <li><span>Ensure high-quality documentation for all case management steps while maintaining confidentiality.</span></li> <li><span>Prepare weekly, monthly, and interim statistical and narrative reports.</span></li> <li><span>Contribute to community awareness activities on child protection and support outreach campaigns.</span></li> <li><span>Conduct mobile fieldwork and visits to camps, centers, or migrant accommodation sites.</span></li> <li><span>Perform any other required tasks.</span></li></ul><p><span><strong><u>المهام والمسؤوليات الأساسية</u></strong></span><span>:</span></p><br><ul> <li><span>تحديد الأطفال المهاجرين الضعفاء والمعرضين للخطر وإجراء تقييم أولي للاحتياجات ومستوى الخطر ووضع خطة تدخل عاجلة للحالات الحرجة</span><span>.</span></li> <li><span>إجراء تقييم شامل لحالة الطفل بما يتماشى مع مبادئ تقييم المصلحة الفضلى</span><span> (BIA).</span><span>.</span></li> <li><span>إعداد وتنفيذ خطة استجابة فردية تراعي الاحتياجات قصيرة وطويلة الأمد، وضمان جودة الرعاية والمتابعة المستمرة</span><span>.</span></li> <li><span>تقديم خدمات إدارة الحالة، التوصية بالدعم المالي، وإحالة الحالات التي تتطلب خدمات متخصصة (قانونية، نفسية، صحية، تعليمية، مأوى...)</span><span>.</span></li> <li><span>التنسيق مع الشركاء المحليين، منظمات المجتمع المدني، السلطات الحكومية، ومقدمي الخدمات</span><span>.</span></li> <li><span>المشاركة في نظام إدارة الحالة المشترك</span><span> (CPIMS) +&nbsp;</span><span>أو غيره.</span></li> <li><span>تقديم الدعم النفسي الأولي للأطفال المهاجرين المتأثرين بالأزمات وإحالة الحالات المتخصصة</span><span>.</span></li> <li><span>تمكين الأطفال من التعبير عن آرائهم والمشاركة في اتخاذ القرارات الخاصة بهم</span><span>.</span></li> <li><span>مراجعة ومتابعة الحالات من خلال مؤتمرات الحالة أو الأنشطة المختلفة</span><span>.</span></li> <li><span>إغلاق الحالات وفق معايير إغلاق الحالة وضمان وجود حلول مستدامة للمشكلات الأساسية</span><span>.</span></li> <li><span>ضمان جودة التوثيق لجميع مراحل إدارة الحالة والحفاظ على السرية</span><span>.</span></li> <li><span>إعداد تقارير أسبوعية وشهرية ومرحلية بالمعلومات الإحصائية والسردية</span><span>.</span></li> <li><span>المساهمة في رفع الوعي المجتمعي حول حماية الأطفال المهاجرين والمشاركة في حملات التوعية</span><span>.</span></li> <li><span>العمل الميداني المتنقل وزيارة المخيمات والمراكز ومواقع سكن المهاجرين</span><span>.</span></li> <li><span>تنفيذ أي مهام أخرى مطلوبة</span><span>.</span></li></ul><p><span><strong><u>Qualifications and Experience</u></strong>:</span></p><br><ol> <li><span>Bachelor’s degree in social sciences or a related field.</span></li> <li><span>Minimum of two years of experience in child protection, preferably with migrant or refugee children.</span></li> <li><span>Strong knowledge of child protection principles, case management, “Do No Harm” and “Best Interests of the Child” principles.</span></li> <li><span>At least one year of experience working with youth (ages 13–18).</span></li> <li><span>Understanding of the legal framework for refugees and asylum seekers in Yemen.</span></li> <li><span>Familiarity with Ethiopian and Somali community customs and behaviors.</span></li> <li><span>Strong communication, assessment, and time management skills.</span></li> <li><span>Ability to work in a multidisciplinary team and adhere to organizational policies.</span></li> <li><span>Proficiency in Arabic; knowledge of Oromo and Amharic is an asset. English proficiency is an advantage.</span></li></ol><p><span><strong><u>المؤهلات والخبرة المطلوبة</u></strong></span><span><strong>:</strong></span></p><br><ol> <li><span>درجة البكالوريوس في العلوم الاجتماعية أو المجالات ذات الصلة</span><span>.</span></li> <li><span>خبرة لا تقل عن سنتين في مجال حماية الطفل (ويفضل مع الأطفال المهاجرين أو اللاجئين)</span><span>.</span></li> <li><span>معرفة بمبادئ حماية الطفل، إدارة الحالة، مبدأ عدم الإضرار، ومصلحة الطفل الفضلى</span><span>.</span></li> <li><span>سنة واحدة على الأقل من الخبرة في العمل مع الشباب (13–18 عامًا)</span><span>.</span></li> <li><span>فهم للإطار القانوني للاجئين وطالبي اللجوء في اليمن</span><span>.</span></li> <li><span>الإلمام بعادات وسلوكيات المجتمعات الإثيوبية والصومالية</span><span>.</span></li> <li><span>مهارات تواصل وتقييم قوية</span><span>.</span></li> <li><span>القدرة على العمل ضمن فريق متعدد التخصصات</span><span>.</span></li> <li><span>إجادة اللغة العربية، ومعرفة لغات المجتمعات المهاجرة (الأورومو والأمهرية). إجادة اللغة الإنجليزية تعتبر ميزة إضافية</span><span>.</span></li></ol><p><span><strong><u>Core Values and Behaviors</u></strong>:</span></p><br><ol> <li><span>Commitment to the best interests of the child.</span></li> <li><span>Respect for diversity and non-discrimination.</span></li> <li><span>Integrity and transparency at work.</span></li> <li><span>Teamwork and accountability.</span></li> <li><span>Maintaining confidentiality.</span></li> <li><span>Commitment to child safeguarding and professional conduct policies.</span></li></ol><p><span><strong><u>القيم والسلوكيات الأساسية لمنظمة إنقاذ الطفل</u></strong></span><span>:</span></p><br><ol> <li><span>الالتزام بمبدأ مصلحة الطفل الفضلى</span><span>.</span></li> <li><span>احترام التنوع وعدم التمييز</span><span>.</span></li> <li><span>النزاهة والشفافية في العمل</span><span>.</span></li> <li><span>روح الفريق والمساءلة</span><span>.</span></li> <li><span>الحفاظ على سرية المعلومات</span><span>.</span></li> <li><span>الالتزام بسياسات المنظمة لحماية الطفل والسلوك المهني</span><span>.</span></li></ol><p><span><strong><u>Other Requirements</u></strong>:</span></p><br><ul> <li><span>Team spirit and ability to work in a multicultural environment.</span></li> <li><span>Strong communication skills.</span></li> <li><span>Conflict management and problem-solving abilities.</span></li> <li><span>Excellent analytical and observational skills.</span></li> <li><span>Attention to detail and good organizational skills.</span></li> <li><span>Ability to plan ahead and focus on results.</span></li> <li><span>Ability to deliver high-quality services efficiently.</span></li> <li><span>Commitment to deadlines and respect for reporting lines.</span></li> <li><span>Ability to work under pressure.</span></li></ul><p><span><strong><u>متطلبات أخرى</u></strong></span><span>:</span></p><br><ul> <li><span>روح الفريق، والارتياح للعمل في بيئة متعددة الثقافات</span><span>.</span></li> <li><span>مهارات تواصل فعالة</span><span>.</span></li> <li><span>القدرة على إدارة النزاعات وحل المشكلات</span><span>.</span></li> <li><span>مهارات تحليلية قوية وقدرة على الملاحظة</span><span>.</span></li> <li><span>الانتباه للتفاصيل والتنظيم الجيد</span><span>.</span></li> <li><span>القدرة على التخطيط المسبق والتركيز على النتائج</span><span>.</span></li> <li><span>تقديم الخدمات بسرعة وبجودة عالية</span><span>.</span></li> <li><span>الالتزام بالمواعيد النهائية واحترام التسلسل الإداري</span><span>.</span></li> <li><span>القدرة على العمل تحت الضغط</span><span>.</span></li></ul><p><strong>Additional job responsibilities</strong></p><br><p>The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.</p><br><p><strong>Application Information:</strong></p><br><p>Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.&nbsp; A copy of the full role profile can be found at&nbsp;www.savethechildren.net/careers/apply</p><br><p>“<strong><u>Save the Children is an equal opportunity employer. Women are strongly encouraged to apply</u></strong>”</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong><br>Abounding Grace Foundation is seeking a dedicated and compassionate <strong>Remote Call Centre Representative</strong> to join our team. This is a <strong>full-time</strong>, remote position for candidates based in <strong>Pasadena, California, United States</strong>. As the first point of contact for our community, you will play a vital role in upholding our foundation's values and supporting our mission. The ideal candidate is an outstanding communicator with a genuine passion for providing exceptional service and making a positive impact.<br><strong>Responsibilities</strong><br></p><br><br><ul><li>Professionally handle inbound calls and email enquiries, providing a warm and helpful first impression of the foundation.</li><li>Provide accurate and clear information regarding our organisation's programmes, events, and donation procedures.</li><li>Address and resolve supporter questions and concerns with empathy and efficiency, escalating complex issues to the appropriate department when necessary.</li><li>Maintain detailed and accurate records of all interactions within our customer relationship management (CRM) system.</li><li>Develop and maintain a comprehensive knowledge of the foundation's work to effectively assist all callers.</li><li>Follow communication scripts and guidelines to ensure a consistent and high-quality service experience.</li><li>Collaborate with the team to meet individual and collective performance goals.</li></ul><p><strong>Qualifications</strong><br></p><br><br><ul><li>Proven experience in a call centre, customer service, or a similar client-facing role.</li><li>Exceptional verbal and written communication skills with a professional and courteous telephone manner.</li><li>Strong active listening and problem-solving abilities.</li><li>High level of proficiency in using computers, including MS Office and CRM software.</li><li>Demonstrated ability to work independently and manage time effectively in a remote environment.</li><li>A patient, empathetic, and resilient attitude, particularly when handling sensitive enquiries.</li><li>Excellent organisational skills and a keen eye for detail.</li><li>Must have access to a quiet, private workspace and a reliable high-speed internet connection.</li></ul><p><br><strong>Benefits</strong><br></p><br><br><ul><li>A competitive hourly rate of <strong>$25 - $35 USD</strong>.</li><li>The opportunity to be part of a meaningful, mission-driven organisation.</li><li>A supportive and collaborative remote team culture.</li><li>Flexibility and work-life balance offered by a fully remote position.</li></ul><br> <br><br> </div>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants. IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates. Organizational Context and Scope Under the overall supervision of the Programme Support Coordinator and the direct supervision of the Programme Support Officer, the Programme Support Associate will provide administrative and programme support to project components implemented by the IOM mission in Yemen. Support the organization s project development activities by collecting inputs and assisting in drafting and reviewing sections of project funding submissions/proposals and appeals. Collect data and inputs on programme implementation and indicators to support the preparation of donor reports and other updates. Assist with informal translation of documents and reports from Arabic to English and vice versa as required. Keep accurate and pertinent records of all correspondence, reporting deadlines and other files and administrative information. Draft reporting templates and assist with their use. Follow up with field teams to collect inputs for success stories. Provide administrative support to the unit as required, including updating and processing information and tasks through internal software (PRIMA, WAVE). Perform any other tasks as required.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma with five years of relevant professional experience; ro, Bachelor s degree (B.Sc.) in social science, business administration or other relevant discipline from an accredited academic institution and three years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database. Experience in reporting and contracts drafting. Knowledge of different reporting and contracts templates. Professional experience with UN agencies or other international organizations would be an asset. Good level of IT literacy (MS Word &amp; Excel). All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish). For this position, TO COPY-PASTE FROM POSTING DESCRIPTION Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments. IOM s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies behavioural indicators Level 1 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies behavioural indicators Level 2, if with direct reports Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Tiered Approach - This position is open to all Tiers Open to internal and external applicants</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The ongoing conflict in Yemen has resulted in a catastrophic humanitarian crisis. Over 80 percent of Yemen’s population is estimated to need humanitarian assistance, and more than 2.5 million Yemenis have become IDPs. The ongoing conflict has destroyed much of the institutional ability of key ministries, governorates, and local authorities to deliver essential social services to citizens. Public service restoration is also essential for a smooth transition to recovery, as a political agreement is being negotiated. Combining communities’ own efforts with whatever limited state institutional capacity remains are needed to both curtail further humanitarian deterioration and the political ramifications of total state collapse. Yemen is one of the most food insecure countries in the world. Around 20 million people (70 percent of the population) are facing hunger, a 13 percent increase from 2017. The current conflict has led to a decline in the national economy. Gross Domestic Product was cut in half since 2015, and more than 80 percent of the population living below the poverty line. The fighting around the country’s seaports and the ensuing suspension of commercial imports and supply shortages, the depreciation of the Yemeni riyal, which is now worth barely a third of 2015 level, have combined to push the food prices up. &nbsp;Only half of health facilities are functioning, and many Yemenis in need of critical treatments especially for malnutrition are too poor to access the ones that are open. Beyond those at risk of famine, many millions with only emergency food assistance to survive, face a collapse in their immune systems – especially children and the elderly – increasing their vulnerability to malnutrition, cholera and other diseases. Chronic water shortages exacerbate food insecurity and risk of famine in areas where people depend on agriculture for food and income.</p><br> <p>This heightened crisis is calling for scaled-up support to address the immediate needs while also leveraging and enhancing national capacities and systems for resilience-building for populations in Yemen with increased vulnerabilities that can complement a largely insufficient humanitarian response and at the same time for the need to maintain the existing capacities and mechanisms at local and national level to maintain the foundation for future reconstruction and recovery.</p><br> <p>The World Bank funded projects aim to Improve access to food and, nutritious diets, social protection, economic opportunities, food security and effective management of water sector in Yemen. This is done through several activities including infrastructure rehabilitation, support to improve agriculture production and quality by reducing post-harvest losses and improving climate resilience and access to markets</p><br> <p>While ensuring direct support in a fragile context, UNDP, in partnership with the WB is also strategizing to ensure that short term benefits are translated into longer term development impact.<br> &nbsp;</p><br> <p><strong>Position Purpose</strong></p><br> <p>UNDP is seeking to recruit a Chief Technical Advisor to manage three World Bank funded projects.&nbsp;S/he shall work under guidance of the Deputy Resident Representative for Programme, and shall provide strategic advice and technical oversight for the projects under his/her responsibility to ensure that all outputs are of high quality and consistent with the delivery of results according to the Project Documents and Project Result Frameworks and will provide coordination and technical guidance to projects team consisting for successful implementation of the outputs and activities. He/she shall engage proactively with Yemeni institutions partners and provide guidance on further engagement and programme development.</p><br> <p>The Chief Technical Advisor shall keep abreast of good international practices in the area of projects under responsibility and integrate/build similar practices within the projects, build and manage partnerships, facilitate knowledge management and sharing and support and facilitate the elaboration of other initiatives of UNDP.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. This is a recognition of interconnected nature of development risks &amp; crises that the world is facing and that call for assembling of multidisciplinary teams for an integrated &amp; systemic response. Therefore, UNDP personnel are expected to work across issues, units, functions, teams and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p>UNDP is an implementing partner for the World Bank for a number of projects. This CTA will work as a senior advisor to management and all project managers on partnership with World Band and will be responsible for the management of three WB Projects:</p><br> <ol> <li><strong>Yemen Food Security Response and Resilience Project which aims</strong> at improving the availability of and access to food and nutritious diets, both in the short and medium term, for targeted households Yemen’s capacity to respond to food insecurity. UNDP is responsible for implementing component 1 of the project on Improving agricultural production infrastructure and building climate resilience</li> <li><strong>Yemen Emergency Social Protection Enhancement and COVID 19 Response Project which aims at</strong> providing immediate relief to food insecurity and malnutrition while also increasing resilience to food insecurity and malnutrition in the future, through providing cash assistance and much-needed services for vulnerable households that are most at risk of malnutrition (Cash for Nutrition), creating employment opportunities for vulnerable populations, improve productivity, strengthen social cohesion, and respond to the anticipated effects of climate change (Cash for Work), and building valuable socio-economic assets for local communities that help improve access to key services and small infrastructure.</li> <li><strong>Yemen Improved Water Management and Irrigation for Sustainability and Efficiency in Yemen aiming</strong> at strengthening climate resilience and water security for people in selected water basins in Yemen through enhancing resilience of beneficiaries to climate risks ,and provide them with water, sanitation, and/or hygiene, that is safely managed&nbsp;</li> </ol> <p><strong>Duties and Accountabilities</strong></p><br> <p><strong>1.) Lead Results-based project management, implementation, monitoring and evaluation, and reporting. &nbsp;</strong></p><br> <p>&nbsp;•&nbsp;&nbsp;&nbsp;&nbsp;Establish the work plans, activities, targets, budgets, standards for measuring progress and results and determine the processes, tools and methodologies to be used to ensure effective and efficient project implementation and operations;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure the achievement of outputs in line with the approved Annual Work Plans through the day to-day planning, management and implementation of activities;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Lead and provide support to the project teams and the Responsible Parties on the achievement of specific results of the project as per the AWPs;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Prepare regular and timely progress and impact reports as per agreement with the WB for the projects; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Participate in all internal and external (coordination) meetings representing the projects; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage and monitor identified project risks and issues and update the risk status and issue in Quantum; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Plan and prioritize work activities to meet organizational goals; and organize and oversee work processes efficiently to achieve quality results;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure proper monitoring and evaluation procedures are instituted and ensure proper monitoring of projects’ progress against annual and quarterly work plans and budgets;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Supervise and guide the Third-Party Monitoring Agent to undertake monitoring visits;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Facilitate proper monitoring of project inventory, attendance records, filing system;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure timely management and recruitment of project staff in accordance with UNDP guidelines;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure both projects are implemented according to UNDP and WB Safeguards standards and policies and according to the project Environment and Social Mgt Framework (ESMF) and related actions agreed with the WB; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure grievances and incidents related to the UNDP Safeguards standards and policies are followed up in terms of timely investigations and reports.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Undertake any other duties as may be required by counterparts and UNDP.&nbsp;</p><br> <p><br><strong>2.) &nbsp;Ensure effective financial management and reporting &nbsp;</strong></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Ensure accountability for, and efficient use of project funds; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Manage and monitor requests for financial resources and ensure accuracy and reliability of financial reports; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Supervise requisitions, purchase orders and payment and ensure monthly delivery updates to the Programme Officer on financial delivery performance;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Provide leadership in overseeing effective provision of services to counterparts including fair and transparent procurement process, efficient logistics and sound financial management; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Liaise with the Responsible Parties and other UNDP project staff on financial management of the project activities, including monitoring project financial expenditures and transactions;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure the integrity of financial system and overseeing the administrative, financial and budgetary aspects of the project activities; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure smooth audit of national partner institutions;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure integrity of financial systems and consistent application of UNDP Internal Control&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Framework (ICF), rules and regulations &nbsp;</p><br> <p><br><strong>3.) &nbsp;Promote Strategic Partnerships and Resources Mobilization &nbsp; &nbsp;</strong></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Engage in a constructive dialogue with partners in Yemen, the World Bank, and other stakeholders, especially to maximize consistency and synergy between the various support components, as informed by the priorities of the project document.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Establish and maintain dialogue with government counterparts, both local and national, civil society, partners, donors and communities to provide knowledge and understanding while ensuring accurate interpretation of the project objectives &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Promote linkages, synergistic, relationships, networking and teamwork between counterparts, donor community and UN system; &nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Create tools and communications materials to promote project objectives, establish contact as a focal person for project in support to the UNDP CO cooperation with the World Bank and other donors;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Maintain relationships between the project and the WB &nbsp;through the review meetings and Project Steering Committees and present a clear analysis of how their financial support has contributed to the results they requested and promote the institutional development efforts to new donors. &nbsp;</p><br> <p><br><strong>4.) &nbsp;Provide top-level coordination support to World Bank Projects in Yemen</strong></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Provide support and advice to other portfolios managing World Bank projects, to ensure a coordinated and consistent approach to WB projects<br> •&nbsp;&nbsp;&nbsp;&nbsp;Advise senior management and all project managers on WB strategic issues and corporate compliance requirements and procedures<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure coherent and coordinated responses and messages to WB on strategic and operational issues&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Promote cross-unit teamwork between WB teams to ensure similar approaches to WB communications, fiduciary and safeguards reporting<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure Third Party Monitoring effectiveness across all WB projects<br> •&nbsp;&nbsp;&nbsp;&nbsp;Supervise the UNDP call center and all grievance redress mechanisms for effective use by all UNDP Projects in Yemen</p><br> <p><strong>5.) Lead Gender Equality and Women’s Empowerment and knowledge management and capacity building</strong></p><br> <p>•&nbsp;&nbsp;&nbsp;&nbsp;Supporting gender mainstreaming throughout the project life cycle including design, planning, implementation, monitoring and evaluation&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Ensure coordination and partnership with national gender mechanisms, women-led organizations, academies, networks, forums, etc.;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the institutional and technical capacity of the project team and stakeholders on gender equality and women’s empowerment as well as social safeguards aspects;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support the implementation and reporting of gender-responsive actions, and allocating the required resources;&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Contribute to the country office communication, and knowledge management system on gender equality and women’s empowerment.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Identify capacity building needs and opportunities. Ensure appropriate training and other relevant capacity building activities are organized and implemented in a consultative manner, involving technical experts and stakeholders that may include the government, private sector, NGOs, donors, and/or academia.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify and pursue opportunities for the documentation and communication of best practices, programme results, and lessons learned under the project.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Actively participate in and make substantive contributions to external networks and communities of practice to promote advocacy for UNDP’s work and opportunities for collaboration in addressing development trends.&nbsp;<br> •&nbsp;&nbsp;&nbsp;&nbsp;Support establishment of knowledge platforms and innovative mechanisms for capturing and disseminating knowledge from the project; and ensure development of knowledge resources and products to share with project partners and to support UNDP’s engagement. &nbsp;</p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Supervisory/Managerial Responsibilities:</strong></p><br> <p>The CTA will be supervising five positions as follows:<br> 1.&nbsp;&nbsp;&nbsp;&nbsp;National Coordinator<br> 2.&nbsp;&nbsp;&nbsp;&nbsp;Operation Analyst<br> 3.&nbsp;&nbsp;&nbsp;&nbsp;Sr. National Coordinator ESECR<br> 4.&nbsp;&nbsp;&nbsp;&nbsp;M&amp;E Specialist - Oversight all WB Projects<br> 5.&nbsp;&nbsp;&nbsp;&nbsp;Social &amp; Environmental Safeguards Specialist</p><br> <p><strong>Education Requirements:</strong><br> •&nbsp;&nbsp;&nbsp;&nbsp;Advanced University degree (Master´s degree or equivalent) in relevant areas such as Economics, Social Protection/Development, Livelihoods, Food Security, Natural resource management, Business Administration or related Social Science fields is required, or<br> •&nbsp;&nbsp;&nbsp;&nbsp;A first-level university degree (bachelor’s degree) in the areas mentioned above in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.<br> &nbsp;</p><br> <p><strong>Experience, Knowledge, and Skills:</strong></p><br> <ul> <li>Minimum ten <strong>(10) years</strong> (with master´s degree) or seven <strong>(12) years</strong> (with bachelor´s degree) of experience working in managing large-scale projects in a conflict setting and complex operational environment, with emphasis on economic recovery, social protection, food security and support to conflict war-affected populations is <strong>required</strong>.&nbsp;</li> <li>Experience in planning and consensus building, strong analytical skills combined with good judgment, ability to handle planning and budgeting or multiple concurrent projects/activities is <strong>required.</strong></li> <li>Experience in reasoning in dealing with sensitive matters; ability to independently solve complex and challenging problems is <strong>required.</strong></li> <li>Strong project operational management experience, with demonstrated knowledge of UNDP project management procedures and policies, including experience with Quantum (Resource Management System), detailed working knowledge of human resources, procurement, ICT, financial management (for large-scale projects), asset management and logistics, and work planning is <strong>desired.</strong></li> <li>Demonstrated experience in successful delivery and implementation of large-scale projects in fragile/crisis contexts is <strong>required.</strong></li> <li>Experience applying UNDP Safeguards policies and standards and practical application in crisis contexts is desired;</li> <li>Experience in gender and conflict sensitivity mainstreaming in programming is <strong>required.</strong></li> <li>Proven experience in partnership building and networking is <strong>required.</strong></li> <li>Experience using computers and relevant software and other applications is required;&nbsp;</li> <li>Previous experience of working with World Bank projects is desired.</li> <li>Experience in remote management (including Third Party Monitoring is desired<strong>;</strong>&nbsp;</li> <li>Fluency in English is <strong>required</strong>.</li> <li>Knowledge of another UN language is desirable.</li> </ul> <p><strong>Expected Demonstration of Competencies</strong></p><br> <ul> <li><strong>Core:&nbsp;</strong><br> Achieve Results: LEVEL 4: Prioritize team workflow, mobilize resources, drive scalable results/strategic impact&nbsp;</li> <li>Think Innovatively: LEVEL 4: Easily navigate complexity, encourage/enable radical innovation, has foresight&nbsp;</li> <li>Learn Continuously: LEVEL 4: Create systems and processes that enable learning and development for all&nbsp;</li> <li>Adapt with Agility: LEVEL 4: Proactively initiate/lead organizational change, champion new systems/processes&nbsp;</li> <li>Act with Determination: LEVEL 4: Able to make difficult decisions in challenging situations, inspire confidence&nbsp;</li> <li>Engage and Partner: LEVEL 4: Construct strategic multi-partner alliances in high stake situations, foster co-creation &nbsp;</li> <li>Enable Diversity and Inclusion: LEVEL 4: Create ethical culture, identify/address barriers to inclusion &nbsp;</li> </ul> <p><br><i><strong>Cross-Functional &amp; Technical competencies</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> Business Direction &amp; Strategy System Thinking Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system <br> 2030 Agenda: Planet <p>Disaster Risk Reduction and&nbsp;</p><br> <p>Recovery</p><br> Disaster Risk Reduction and Disaster Risk Management&nbsp; <br> 2030 Agenda: Planet Nature <p>Ecosystems and Biodiversity: Natural Resource Management&nbsp;</p><br> <br> Business Management Partnerships Management Build and maintain partnerships with wid </div>