Position: ECHO Program Manager
Location: Yemen- Sana’a
Reports to: Deputy Country Director -Programs
Duration: 10 months
About Relief International.
Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.
Relief International combines humanitarian and development approaches to provide immediate services while laying the groundwork for long-term impact. Our signature approach — which we call the RI Way—emphasizes local participation, an integration of services, strategic partnerships and a focus on civic skills. In this way, we empower communities to find, design and implement the solutions that work best for them.
Relief International includes the four members of the RI Alliance in the USA, UK, France, and Belgium. Under our alliance agreement, we operate under a single, shared management structure with one CEO and one Board of Directors.
About our Programs
RI is active in 16 countries around the world, including some of the most fragile: Afghanistan, Bangladesh, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, Somalia, South Sudan, Sudan, Syria, Turkey, and Yemen. Often, RI is the only organization providing assistance to highly vulnerable communities.
- RI employs 7,000+ staff and auxiliary workers
- 97% of staff are in-country nationals
- We only have some 90 ex-pat staff out of 7,000+
- RI spent $125 million in 2019 on our programs.
RI invests in four broad program sectors: Economic Opportunity, Education, Health, and Water, Sanitation and Hygiene (WASH). We design our programs to incorporate The RI Way: local participation, integrated programming, the development of civic skills, and partnerships including with local NGOs, governments, and the private sector.
RI supports solutions that reinforce and improve upon existing in-country systems. Where such systems do not exist or are chronically underperforming, RI’s crisis response lays the foundation for long-term, sustainable change.
Position Summary :
Relief International (RI) currently seeks a dynamic Program Manager for a new integrated emergency project funded by ECHO which includes Nutrition, Health, WASH and Protection activities in both North and South of Yemen. The Program Manager will be responsible for the overall management and operations of the project as well as ensuring timely reporting and compliance with donor rules and regulations. She/he will supervise project implementation and ensure the project meets stated goals and reporting requirements, as well as will take a leading role in representing RI at key cluster meetings, working groups and in meetings with the main stakeholders of the program, including government authorities.
Position Responsibilities and Duties
- Lead and provide management support to the implementation of all project components and ensuring effective and successful delivery of project milestones and results, ensuring an appropriate project management framework in line with RI guidelines.
- Exercise financial, administrative, and operational management responsibility for program in line with RI policies, rules, standards, and procedures, as well as donor requirements. This includes HR processes related to the staff managed directly and technically.
- With support from the Grants and Finance Managers ensure project compliance with all organizational and donor requirements
- Develop an efficient internal communication strategy to ensure clear, effective communication with all levels of management within the project teams, including DCD Programs, Technical Advisors and Area and Deputy Area Managers in project locations.
- Act as the budget holder for the program. Ensuring that all expenditure is in line with project budget/forecast, and that transactions and documentation comply with RI policies, procedures, and minimum standards. Carry out regular budget monitoring and forecasting to ensure spend within the agreed budget parameters.
- Evaluate activity progress and determine necessary actions in short and long term
- They will support coordination between Area offices, ensuring effective budget and programme monitoring and that any modifications are in line with the project objectives and ECHO regulations
- Ensure all project implementation tools are in place and updated regularly in a timely manner i.e., staffing and workforce plan, procurement plan, detailed implementation plan, spending plan, MEAL plan etc
- In coordination with the Awards and Grants Coordinator ensure project kick off/start up and launch meeting is conducted with participation and presentation of all key internal stakeholders
- Ensure project workplan is up to date and regularly reviewed and all project staff are aware of project activities, outputs, and deliverables
- Lead and conduct monthly project meetings
- Support the MEAL TA and DcD- P in conducting quarterly review and lessons review meetings
- Ensure training, compliance, and adherence to program sector SoPs i.e., targeting, selection and verification criteria
- Identify on job and off-site training and capacity building opportunities for project staff to ensure program quality
Donor Relations / Funding
- The PM will also ensure consistent, regular, and high-quality communication with donor representatives
- Take the lead during project modifications, changes and redesign including none and costed extensions when needed
- Take lead in assessments to inform new programming of impact of RI current programs.
Monitoring, Evaluation, Accountability
- Contribute to a summary of recommended areas of improvement, areas of success, and lead the commencement of an action plan with RI staff, local partners and/or health facility staff to evolve and make positive systems improvements where needed.
- Develop and support effective monitoring and evaluation system by collection, analysis of data about protection issues in order to improve the program interventions.
- Take part in field trips to assess project sites and provide support to team as needed
- Ensure timely and high-quality reporting on project achievements and challenges on monthly, quarterly, interim, and final schedules
- Prepare ad hoc progress reporting for the donor and other key stakeholders when required
- Holds final responsibility for all support documents (means of verification) and general project documents
- Delivers regular communication products (including pictures) on the project to be used by the RI Grants and Awards team
- Producing narrative reports for projects under remit, and collaborates with relevant colleagues, technical advisors, finance, and grant management functions to ensure timely submission of high-quality reporting that complies with donor requirements.
Representation/coordination with external actors
- Represent RI at sector working groups, coordination meetings as well during other stakeholder meetings (if relevant), and maintain a positive, continuous, and visible presence for RI.
- Ensure RI’s mandate is shared and explained to relevant stakeholders.
- Pro-actively liaise and build rapport with local officials, community representatives, UN agencies, and any other relevant stakeholders.
Qualifications & requirements:
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast paced environment.
- First degree in Nutrition plus Master’s degree in public health
- At least 3 years’ experience working in integrated project management in community-based health and Nutrition programming
- Capacity to implement a both facility (PHC) and community-based health and nutrition programs and ensuring effective linkage between them
- Experience working with communities of diverse cultural practices and low literacy levels.
- Computer literacy with advanced word processing, spreadsheet, and presentation skills.
- Excellent organizational, budget, project management, communication and writing skills.
- Leadership skills, including the ability to supervise and motivate staff
- Experience of proactively identifying and addressing issues.
- Experience of establishing strong and constructive working relationships with colleagues from different functions and organizations.
- Experience in monitoring and evaluation of community-based health programs.
- Ability to frequently travel to the field sites and work in hardship, insecure remote and non-accompanied locations
- Solid background and working knowledge of DG ECHO funding systems an added advantage
- Strong skills in remote setting management
- Excellent English writing skills, and Arabic preferred.
- Excellent time management skills and resourcefulness with strong attention to detail
- Knowledge of integrated programming (WASH, Protection, FSL) is an asset
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Relief International is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Relief International (RI) is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to RI’s Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.
We uphold the Humanitarian Principles: humanity, neutrality, impartiality and operational independence. We affirmatively engage the most vulnerable communities.
- Transparency and accountability
- Agility and innovation
How to apply.
- To apply for this post, click on the “Apply” button in the job advert page
- You will be asked to upload a CV and Cover Letter. The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.
Closing date. Please apply immediately we will be reviewing applicants on a rolling basis, therefore may withdraw the position for the job board closing date.
Due to limited resources, only short-listed candidates will be contacted.
Note to external agencies, we will not be accepting CVs from third parties.
Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
All staff are expected to abide by our Code of Conduct.
Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.
Diversity, Equity and Inclusion
Relief International is committed to diversity and gender equality, we strongly encourage applicants from the global south and female candidates to apply.