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<h2 class="h5">Job description</h2>
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<p><strong>Background</strong></p><br><p>The United Nations Office for the Coordination of Humanitarian Affairs (OCHA) in Yemen provides comprehensive and timely information on humanitarian issues and relief efforts of UN agencies, NGOs and international institutions operating throughout the Republic of Yemen. The OCHA Information Management Unit (IMU)is an integral part of the OCHA office and provides services both internally and externally and supports the work of the Humanitarian Country Team (HCT), the Inter-Cluster Coordination Mechanism (ICCM) national authorities and other humanitarian partners including NGOs in Yemen.</p><br><p>Information and Communication Technology Associate G6 will be based in Aden. S/he will be a member of the OCHA Yemen Office with a key role in supporting OCHA different units.</p><br><p>Under the direct supervision of the ICT Analyst with overall direction of the Head of the Administration Unit and working as an integral part of the organization’s team, the incumbent will be ensuring maximum professionalism and adding capacity in supporting the mandate of OCHA.</p><br><p>OCHA Yemen strives to foster a diverse and inclusive work environment. Female candidates are strongly encouraged to apply for this position.</p><br><p><strong>Position Purpose</strong></p><br><p>Information and Communication Technology Associate is to provide end-user ICT support and support to all kinds of Technology for OCHA Yemen offices in a professional manner, ensuring the smooth operation of the ICT resources for OCHA secured network and communication infrastructure.</p><br><p><strong>Key Duties and Responsibilities</strong></p><br><p><strong>ICT Support, physically and remotely, for OCHA offices in Yemen</strong></p><br><ul> <li>Ensure that all ICT related equipment are maintained and functioning properly.</li> <li>Manage and coordinate Help Desk activities to provide a reliable and systematic IT service delivery to OCHA Yemen. Maintaining a client-oriented approach that ensures the Help Desk provides high quality of service.</li> <li>Effective functioning (installation, operation, and maintenance) of all OCHA Yemen hardware equipment and acquisition of hardware supplies.</li> <li>Performance of specific technical functions, including changing of hardware electronic components (disks, memories, network wiring, power sources, etc.) and routine repairs.</li></ul><p><strong>Telecommunication, storage and security ICT related tasks</strong></p><br><ul> <li>Compliance with corporate information management and technology standards, guidelines, and procedures for the OCHA Yemen technology environment.</li> <li>Ensure that all staff can use MS Teams for their communications and one-one meetings.</li> <li>Installation of commercial and in-house developed software and related upgrades on a timely basis.</li> <li>Ensure that all OCHA laptops/servers are secured with a corporate Symantec Cloud base antivirus system.</li> <li>Ensure that OCHA Yemen team site and OneDrive are functioning and configure for all staff.</li> <li>Maintain the VTC connections for all meetings.</li></ul><p><strong>ICT Administration for the OCHA Yemen</strong></p><br><ul> <li>Maintaining the stock of ICT supplies and spare parts in cooperation with the Administration and Procurement Teams.</li> <li>Provide the necessary advice and assistance in procurement of equipment, provision of technical specifications, review of bids, inventory of assets, maintenance of reference libraries, etc.</li> <li>Participate in development and implementation of ICT annual plan and Standard Operating Procedures for ICT services.</li> <li>Prepare mobile phone and telephone monthly summary, communicate with staff to refund personal use, and prepare monthly personal bills deduction sheet.</li> <li>Assist in ICT asset management process (physical verification, serialization and disposal)</li> <li>Monitor the communication subscriptions and liaise with Admin team to ensure all services are functioning.</li> <li>Perform any other administrative duties requested by immediate supervisor and the Head of Unit.</li></ul><p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br><p>Supervisory/Managerial Responsibilities: None</p><br><p><strong>Competencies</strong></p><br><p><strong>Core Competencies</strong></p><br><ul> <li>Achieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</li> <li>Think Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements</li> <li>Learn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback</li> <li>Adapt with Agility: LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible</li> <li>Act with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</li> <li>Engage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</li> <li>Enable Diversity and Inclusion: LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination</li></ul><p><strong>Cross-Functional & Technical Competencies</strong></p><br><ul> <li><strong>Business Direction & Strategy — Systems Thinking:</strong> -Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.</li> <li><strong>Business Development — Knowledge Generation:</strong> Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.</li> <li><strong>Business Management — Communication:</strong> Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally, through media, social media and other appropriate channels.</li> <li><strong>Business Management — Customer Satisfaction/Client Management:</strong> -Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond clients' immediate requests. Ability to anticipate client's upcoming needs and concerns.</li> <li><strong>Audit & Investigation - Audit — Information technology and information security risks concepts, techniques, and tools:</strong> -Ability to understand key application and system software, IT infrastructure and IT control frameworks. In the case of Investigators, this extend to using Investigative software.</li> <li><strong>Information Management & Technology — IT Security Management:</strong> -Knowledge of Cyber Security technologies, processes, techniques and tools. Apply practical innovations to solve cybersecurity problems. Capability to keep UNDP systems and data safe. Knowledge of ISO 27001 principles. CSSIP, CSIM, CISA or equivalent certification desirable.</li> <li><strong>Information Management & Technology — Network, Communication and Infrastructure Management:</strong> -Ability to develop/integrate/operate/manage IT network, communications, Cloud or on-premise infrastructure, and new technologies like IoT. Cisco CCIE CCNP or similar is desirable.</li></ul><p><strong>Education:</strong></p><br><ul> <li>Secondary education is required or</li> <li>A University Degree (Bachelor’s degree) in computer science, or other related fields would be given due consideration, but it is not a requirement</li></ul><p><strong>Experience:</strong></p><br><ul> <li>Minimum 6 years (with secondary education) or 3 years experience (with a bachelor’s degree) of relevant experience in the field of Information and communication technology, computer science any related fields is required.</li> <li>Working experience in MS SharePoint, MS Teams, Webex, and OneDrive is desirable.</li> <li>Relevant experience in working with an operational UN agency is desirable.</li> <li>Working experience in Networking (Cisco switches, Sophos firewall and MikroTik routers) is desirable.</li> <li>Working knowledge of the UN standards related to Information Technology system and procedures is desirable.</li></ul><p><strong>Language:</strong></p><br><ul> <li>Fluency in written and spoken English and Arabic is required.</li></ul><p><strong>Applicant information about rosters</strong></p><br><p>UNOCHA reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNOCHA at the same grade level and with similar job descriptions, experience, and educational requirements.</p><br><p><strong>Non-discrimination</strong></p><br><p>UNOCHA has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.</p><br><p>UNOCHA is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin, or other status.</p><br><p><strong>Use of AI by candidates</strong></p><br><p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br><p><strong>Scam alert</strong></p><br><p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>UNDP’s mission as part of the UN system is to achieve sustainable development and fight poverty wherever it is greatest. This requires the very best of us, world-class collaboration, innovative thinking, resilient-based strategies, and continuous learning. UNDP’s competitive advantage as a development partner of choice comes from having the trust of developing countries, owing to our impartial character, transparency, and longstanding presence and commitment to the poorest and most vulnerable. We offer opportunities to make a lasting difference to the more than 170 countries where we commit our support and expertise.</p><br> <p>With a focus at the community-level, and working with key implementing partners, UNDP in Yemen aims to restore livelihoods – as well as social cohesion and security – to create the necessary conditions for resilience and a post-conflict Yemen. Our current priorities are: (a) supporting a peaceful solution and transition; (b) economic recovery and livelihood; (c) restoring key basic services; and (e) empowering vulnerable groups.</p><br> <p><strong>Position Purpose</strong></p><br> <p>The Procurement Specialist is responsible for management of Yemen CO Procurement and Engineering Unit, effective delivery of procurement and engineering services in order to obtain the best value for money. The Procurement Specialist manages the CO procurement and provides solutions to a wide spectrum of complex issues related to procurement. The Procurement Specialist promotes a collaborative, client-focused, quality and results-oriented approach in the Unit.</p><br> <p>The Procurement Specialist supervises and leads the support and professional staff /personnel of the Procurement and Engineering Unit. The Procurement Specialist works in close collaboration with the Management Support and Business Development, Operations, Programme and project teams in the CO, UNDP HQs staff and Government officials to successfully deliver procurement services.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p><strong>1.) Lead and manage the development and implementation of operational strategies</strong></p><br> <ul> <li>Coordinate the formulation of the annual work-plan development process together with team colleagues, establishing procurement priorities, performance indicators and results.</li> <li>Ensure full compliance of procurement activities with UN/UNDP rules, regulations, policies and strategies; develop and implement an effective internal control framework and a client-oriented procurement management system.</li> <li>Elaborate and implement cost-saving and reduction strategies.</li> <li>Conceptualize, elaborate and implement a contract strategy including tendering processes and evaluation, contractor appraisal, evaluation and negotiation of offers, management of the contract and contractor, legal considerations, payment conditions and risk assessment.</li> <li>Conceptualize, elaborate and implement strategic procurement elements including sourcing strategy, supplier selection and evaluation, quality management, customer relations, and e-procurement development and refinement</li> </ul> <p><strong>2.) Efficient management of procurement processes</strong></p><br> <ul> <li>Prepare and deliver well-developed procurement plans for projects including deadlines and monitoring processes.</li> <li>Establish and implement monitoring and control systems for procurement processes including organization of RFQ, ITB, or RFP, receipt and evaluation of quotations, bids or proposals and negotiation of certain conditions of contracts to ensure full compliance with UNDP rules and regulations; Take action where standards or regulations are not met.</li> <li>Prepare submissions to the CAP, RACP or ACP committees</li> <li>Elaborate and implement the internal control system which ensures that purchase orders are prepared and dispatched; take timely corrective action on purchase orders if problems arise.</li> <li>Harmonize procurement services where relevant in relation to joint procurement with other UN agencies in line with the UN reform.</li> <li>Draft and issue contracts, Terms and Conditions and Schedules and ensure effective management of contracts to secure beneficial contractual arrangements for UNDP.</li> <li>Provide consultation on ad hoc procurement processes to support business units that experience difficulties throughout the procurement chain.</li> <li>Supervise or prepare cost recovery bills for procurement services provided by UNDP to other agencies.</li> <li>Ensure gender responsive procurement is followed and is in line with UNDP guidelines.</li> </ul> <p><strong>3.) Elaboration, implementation of sourcing strategy and e-procurement tools, and build strategic partnerships with stakeholders</strong></p><br> <ul> <li>Develop and manage the rosters of suppliers, elaborate supplier selection and evaluation, quality and performance management mechanisms.</li> <li>Conduct pre-bid meetings with interested vendors to ensure complete understanding of the bidding documents.</li> <li>Manage the e-procurement system.</li> <li>Manage the complete tender process for multiple concurrent tenders using an e-procurement system</li> <li>Identify, implement and manage preferred supplier arrangements (LTAs) for goods and services</li> <li>Develop effective collaborative relationships with UNDP ‘clients’ working in HQ business units or CO operations and programmes; facilitate client capacity development as a key element of every procurement assignment.</li> <li>Develop and maintain an effective network with inter-agency procurement counterparts working on specialized procurement activities.</li> <li>Act as primary focal point for vendors involved with LTAs for Global Procurement Services.</li> </ul> <p><strong>4.) Lead implementation of engineering strategies and efficient management of engineering processes</strong></p><br> <ul> <li>Full compliance with UN/UNDP rules, regulations, policies and strategies; implementation of effective internal control, proper design and functioning of client-oriented engineering services workflows.</li> <li>Lead, supervise, and coordinate the engineering services process in the country office.</li> <li>Conduct business process mapping and establishment of internal Standard Operating Procedures (SOPs) in Engineering Services.</li> <li>Constant monitoring and analysis of the operating environments, timely readjustment of the operations, advice on legal considerations and risk assessment that impacts on engineering services.</li> <li>Review requests for new construction and rehabilitation works, carry out assessments and prepare the follow up action plan with recommendations.</li> <li>Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications, assess potential risks, materials and costs</li> </ul> <p><strong>5.) Facilitation of knowledge building and knowledge sharing</strong></p><br> <ul> <li>Organize training or informational events for UNDP ‘client’ counterparts concerning the procurement of global and specialized goods and services.</li> <li>Synthesize lessons learned and best practices in the procurement of global and specialized goods and services.</li> <li>Make regular contributions to the procurement knowledge network and other communities of practice.</li> <li>Provide leadership in the establishment of a reputation as the “Centre of Excellence”, which shares best procurement practices with other business units</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization</p><br> <p><strong>Supervisory/Managerial Responsibilities:</strong> </p><br> <p>The Procurement Specialist directly supervises and leads Procurement Analyst (NOB)/Engineering Specialist (P3)/Procurement Specialist (IUVN) and manage the team. The Procurement Specialist works in close collaboration with Programme, Operations, and project teams in the CO, UNDP HQ staff, GSSC and Government officials ensuring successful CO performance in Procurement and Engineering Services.</p><br> <p><strong>Competencies</strong></p><br> <p>Core Competencies</p><br> <ul> <li>Achieve Results: LEVEL 3: Set and align challenging, achievable objectives for multiple projects, have lasting impact</li> <li>Think Innovatively: LEVEL 3: Proactively mitigate potential risks, develop new ideas to solve complex problems</li> <li>Learn Continuously: LEVEL 3: Create and act on opportunities to expand horizons, diversify experiences</li> <li>Adapt with Agility: LEVEL 3: Proactively initiate and champion change, manage multiple competing demands</li> <li>Act with Determination: LEVEL 3: Think beyond immediate task/barriers and take action to achieve greater results</li> <li>Engage and Partner: LEVEL 3: Political savvy, navigate complex landscape, champion inter-agency collaboration</li> <li>Enable Diversity and Inclusion: LEVEL 3: Appreciate benefits of diverse workforce and champion inclusivity</li> </ul> <p>Cross-Functional & Technical Competencies</p><br> <p><strong>Procurement — Procurement Management: </strong>The ability to acquire goods, services or works from an outside external source</p><br> <p><strong>Procurement — Strategic Sourcing: </strong></p><br> <ul> <li>Knowledge of strategic sourcing concepts, principles and methods, and ability to apply this to strategic and/or practical situations.</li> <li>Ability to find, evaluate and engage suppliers of goods and services.</li> </ul> <p><strong>Procurement — Supplier/relationship management: </strong>Knowledge of supplier management concepts, principles and methods, and ability to apply this to strategic and/or practical situations</p><br> <p><strong>Procurement — Contract Management: </strong>Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations</p><br> <p><strong>Business Management — Communication: </strong></p><br> <ul> <li>Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. </li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <p><strong>Business Management — Portfolio Management: </strong></p><br> <ul> <li>Ability to select, prioritise and control the organization's programmes and projects in line with its strategic objectives and capacity. </li> <li>Ability to balance the implementation of change initiatives with regular activities for optimal return on investment. </li> <li>Knowledge and understanding of key principles of project, programme, and portfolio management.</li> </ul> <p><strong>Business Direction & Strategy — System Thinking: </strong>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</p><br> <p><strong>Required Skills and Experience</strong></p><br> <p><strong>Education:</strong></p><br> <ul> <li>Advanced university degree (master's degree or equivalent) in Business Administration, Public Administration, Engineering, Economics, Finance, or related field is required. Or</li> <li>A first-level university degree (bachelor’s degree) in the areas stated above, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.</li> <li>CIPS level 4 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <p><strong>Experience:</strong></p><br> <ul> <li>Minimum 7 years (with master’s degree) or 9 years (with bachelor’s degree) of relevant experience at the national or international level in public sector procurement management is required.</li> <li>Strong procurement management experience in a large NIM/DIM or Crisis Country Office is required.</li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advanced knowledge of web-based management system (ERP) is required.</li> <li>Demonstrated experience in the management of people and systems in high-pressure environments required.</li> <li>Experience and strong knowledge and understanding and application of UN or UNDP procurement policies and procedures is an asset.</li> <li>Experience and adequate knowledge and application of engineering services policies, procedures and strategies is desirable.</li> <li>Proven experience in applying, and advanced knowledge of, International Public Sector Accounting Standards (IPSAS) is desired.</li> <li>Experience and knowledge and understanding of supplier research and market analysis is desired.</li> <li>Experience in risk management planning desired.</li> <li>Proven experience in managing e-procurement systems is an asset.</li> </ul> <p><strong>Language:</strong></p><br> <ul> <li>Fluency in English is required with effective writing skills.</li> <li>Working knowledge of another UN language is desired.</li> </ul> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br> <p><strong>Data Privacy</strong></p><br> <p>Please click here to view UNDP Data Privacy Statement</p><br><br><p><strong>#LI-DNI</strong></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <b>I.Position Information</b> <br> <p>Job Title: Travel Associate Department: UNDP Yemen</p><br> <p>Reports to: TeamLeader – Service</p><br> <p>Center</p><br> <p>Grade Level: G6 Bureau: RBAS Direct Reports: Travel Assistant </p><br> <p>Position Number: 00133184</p><br> <p>Position designation:</p><br> <p>with no mobility requirement</p><br> <p>Duty Station: Aden, Yemen </p><br> <br> <p>Career Track: General Services </p><br> <p>Career Stream: Corporate Operations – General Administration </p><br> <p>Contract Modality: FTALocal</p><br> <p>Contract Duration: <u>1 year extendable </u></p><br> <br> <br> <b>II.Background and Organizational Context</b> <br> <p> UNDP’s mission as part of the UN system is to achieve sustainable development and fight poverty wherever it is </p><br> <p>greatest. This requires the very best of us, world-class collaboration, innovative thinking, resilient-based strategies, </p><br> <p>and continuous learning. UNDP’s competitive advantage as a development partner of choice comes from having the </p><br> <p>trust of developing countries, owing to our impartial character, transparency, and longstanding presence and </p><br> <p>commitment to the poorest and most vulnerable. We offer opportunities to make a lasting difference to the more than </p><br> <p>170 countries where we commit our support and expertise. </p><br> <p>With a focus at the community-level, and working with key implementing partners, UNDP in Yemen aims to</p><br> <p>restore livelihoods – as well as social cohesion and security – to create the necessary conditions for resilience </p><br> <p>and a post-conflict Yemen. Our current priorities are: (a) supporting a peaceful solution and transition; (b) </p><br> <p>economic recovery and livelihood; (c) restoring key basic services; and, (e) empowering vulnerable group</p><br> <br> <b>III.Position Purpose</b> <br> <p>The Travel Associate is responsible for arranging the travel services in CO (Country Office) ensuring high-quality travel services at the optimum cost. The Travel Associate interprets rules and regulations regarding travel entitlementsand travel procedures and provides solutions to a widespectrum of complex issues related to travel. S/he closely monitors travel expenditures and internal cost and ensures their timely and accurate billing, settlement, and cost recovery as appropriate.</p><br> <p>The Travel Associate promotes a collaborative, client-focused, quality and results-oriented approach in the delivery of travel services and collaborates with other travel support staff, Management Support and Business Development, Programme and Operations teams in the CO and Travel Unit in HQ, UNHAS and Travel Services Providers to ensure consistent service delivery.</p><br> <p>The Travel Associate directly reports to the Deputy Team Leader – Service Center, and under the overall supervision of the Deputy Resident Representative – Operations.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> <b>IV. Key Duties and Accountabilities</b> <br> <b>1.) Ensurefull compliance with UN/UNDP rules and regulations, policies, and strategies on travel management</b> <br> <ul> <li>Adhere to UNDP travelrules and procedures on issuing tickets to staff members.</li> <li>Check the Travel requests against the Travel rules and regulations and process the TR, TC, in accordance with the justified entitlements.</li> <li>Checks the F10 Claims, DSA calculations foraccuracy against the applicable DSA for concerned locations, necessary deductions before issuing TR/TC.</li> <li>Reconciles the ticket cost to be paid to United Nations Humanitarian Air Service</li> <li>(UNHAS) or Travel Agents based on the supporting document and applying the cancellation policy.</li> <li>Process travelauthorization and travelclaims in line with travelentitlements for staff,consultants, UN missions and visitors and ensure that the travel arrangement follows the UNDP rules and regulations.</li> <li>Arrange and make hotel reservations for new staff, visiting UN/UNDP officials, consultants, advisors and trainers.</li> <li>Perform any other travelduties as requested by DTL or Senior Management.</li> <li>Provide travelling staff with travel-related information, entitlements and travelliterary.</li> </ul> <br> <p>2.) <b>Provide efficient Travel and Ticketing Services, including cost saving measures through negotiation with Travel services providers.</b></p><br> <br> <ul> <li>Liaise withthe Travelers and ask for all the supporting document required for the official business Travel (such as Meeting, Seminar, Training); Entitlement Travel (such as RnR, Home Leave, Family Visit etc); Medical Evacuation Travel in advance;</li> <li>Liaise with UNHAS, Local Travel Agents, or authorized Travel Agents from Headquarters colleagues and issue the tickets well advance of the travel dates of the travelers. Ask all the travel service providers (except UNHAS) to provide the most direct and economic route unless otherwise Business Travel is eligible.</li> <li>Submit UNHAS booking request through WFP Hub. Prepare APL most accurately and submit them well within the time so that there are no disruptions in the planned travel of any client.</li> <li>Deliver the issued ticket to the concerned traveler and brief them of the travel procedures or restrictions imposed along the travel routes in accordance with the circulars and memes issued by UN/UNDP, UNHAS or Government Authorities.</li> <li>Keep the travelers well-informed of any changes to their travel itineraries or changes in the UNHAS flight schedule as soon as possible.</li> <li>Negotiate the travel routes,ticket prices with travel services providers as appropriate.</li> </ul> <br> <p>3.) <b>Ensure TimelyPayment of the Travel Entitlements to the Staff,Consultants and Delegates in Mission</b></p><br> <br> <ul> <li>Issue theTR prior to the traveland issue theUNALL upon completion of travel and submission of the supporting document. Timely follow up with travelers for providing the supporting documents.</li> <li>Issue Advance payment request to Finance forOfficial Business Travel where there is a request and inform the traveler.</li> <li>Make follow up with Finance Unit if there are delays in the payment of entitlement. Support the Finance staff in trouble-shooting the Quantum invoices and PO glitch to the extent possible.</li> <li>Make a periodic review of the pending travel entitlements, if any, every week and process them for payment.</li> </ul> <br> <p>4.) <b>Makes the timely Payment to UNHAS and Travel Agents, including Vendors of the TravelServices</b></p><br> <br> <ul> <li>Follow up the monthly cost of UNHAS Tickets, or Cost of tickets issuedthrough the Travel Agents and reconcile them against the TRs.</li> <li>Compile the invoices and issue thePurchase Order forthe payment of costof tickets issuedby UNHAS and Travel Agency.</li> <li>Make follow up with Finance Unit for the timely releaseof the payments of the travelservice providers</li> <li>Makes Reconciliation of Travel Agentsand UNHAS payments with Finance Unit</li> </ul> <br> <p>5.) <b>Facilitation of knowledge building and knowledge sharing</b></p><br> <br> <ul> <li>Participation in the training for the operations/projects staffon administration.</li> <li>Knowledge building and sharing andsound contributions to UNDP knowledge networks and communities of practice.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> <b>Supervisory/Managerial Responsibilities</b>: <br> <b>V. Requirements:</b> <br> <i><b>Education</b></i> <br> <p>Secondary education is required. Or </p><br> <p><i>A</i> University degree (bachelor’s degree) in Public Administration, Management, Business Administration or related field will be given due consideration, but it is not a requirement. </p><br> <br> <p><i><b>Experience, Knowledge, and Skills</b></i></p><br> <br> <ul> <li>Minimum of 6 years (with secondary education) or 3 years (with bachelor ‘degree) of relevant experience in travel services, administrative services or finance is required. </li> <li>Experience in administration and travel systems and applications is desired.</li> <li>Proven experience and professional knowledge of IATA will be an advantage.</li> <li>Experience in the usageof computers and office software packages (MS Word,Excel, etc.) and experience in handling web-based management systems is desired.</li> <li>Experience of using PeopleSoft, web-based application will be an added advantage</li> <li>Fluency in both writtenand spoken Englishand Arabic is required.</li> </ul> <br> <i><b>Expected Demonstration of Competencies</b></i> <br> <i><b>Core</b></i> <br> <b>Achieve Results:</b> LEVEL 2: Scaleup solutions and simplifies processes, balances speed and accuracy in doing work <br> <b>Think Innovatively:</b> LEVEL 2: Offernew ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <b>Learn Continuously</b> LEVEL 2: Go outside comfort zone, learnfrom others, andsupport their learning <br> <b>Adapt with Agility</b> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <b>Act withDetermination</b> LEVEL 2: Able to persevere and deal withmultiple sources of pressure simultaneously <br> <b>Engage and Partner</b> LEVEL 2: Is facilitator/integrator, bringpeople together, build/maintain coalitions/partnerships <br> <b>Enable Diversity and Inclusion</b> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><b>People Management</b></i></p><br> <p><i><b>UNDP People Management Competencies can be found in the dedicated </b></i><i><b>site</b></i><i><b>.</b></i></p><br> <p><i><b>Cross-Functional & Technical competencies (insert up to 7 competencies)</b></i></p><br> <br> <i><b>Thematic Area</b></i> <i><b>Name</b></i> <i><b>Definition</b></i> <br> <i><b>Administration & Operations</b></i> ERP travel and expense module <ul> <li>Knowledge of the ERP Travel and Expense Module, ability to provide help desk support to UNDP and other UN agencies.</li> </ul> <br> <i><b>Administration & Operations</b></i> Travel contract Management <ul> <li> <p>Knowledge of policy and procedures related to contract management, incl. oversight of the Long-Term Agreement (LTA) with the Travel Management Services (TMS) provider; UN airline agreement management covering all major and rail providers;</p><br> <p>ability to negotiate airline</p><br> <p>discounts </p><br></li> </ul> <br> <i><b>Administration & Operations</b></i> Travel policy and procedures <ul> <li> <p>Knowledge of travel policy and procedures, ability to interpret travel policy, the staff rules, administrative circulars</p><br> <p>and financial regulations and rules on travel-related matters.</p><br></li> </ul> <br> <i><b>Administration & Operations</b></i> UN traveldocuments <ul> <li>Knowledge of regulatory frameworks and processed related to UN travel documents.</li> </ul> <br> <i><b>Business Direction and Strategy </b></i> Effective Decision Making <ul> <li>Take decisions in a timely and efficient manner in line with one's authority, area of expertise and resources and take into consideration potential wider implications.</li> </ul> <br> <i><b>Business Management</b></i> Communication <ul> <li> <p>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications</p><br> <p>internally and externally, through media, social media and other appropriate channels.</p><br></li> </ul> <br> <i><b>Business Management</b></i> Customer Satisfaction/Client Management <ul> <li> <p>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs.</p><br> <p>Provide inputs to the development of customer service strategy.</p><br> <p>Ability to anticipate client's upcoming needs and concerns</p><br></li> </ul> <br> <i><b>Business Direction & Strategy</b></i> <p>Effective Decision Making</p><br> <ul> <li>Ability to take decisions in a timelyand efficient mannerin line with one’s authority, area of expertise and resources</li> </ul> <br> <b>VI. Keywords</b> <br> <p>ERP, Accounting and Reporting.</p><br> <br> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Probation</b></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br> <p><b>Data Privacy</b></p><br> <p>Please click here to view UNDP Data Privacy Statement</p><br><br> #LI-DNI<br><br> </div>
<p><span >A. Technical Leadership, HGSF Scaling, and Institutional Transition</span></p><ul><li>Strategic ICSP Alignment: Provide overarching technical leadership for WFP Yemen's school feeding portfolio, managing the strategic pivot from emergency in-kind distributions to nutrition-sensitive, shock-responsive Home-Grown School Feeding (HGSF) and Healthy Kitchen delivery models.</li><li>National Handover Framework: Architect and guide the execution of the operational and fiscal transition roadmap to systematically transfer field implementation, data management, and operational incentive costs from WFP direct funding onto the national MoE civil service payroll and budget lines.</li><li>Agrifood Value-Chain Integration: Provide expert guidance on establishing community-based local procurement networks and institutional market linkages. This involves connecting smallholder farmer cooperatives, particularly female-led producer groups, directly to school feeding kitchens to tackle local economic vulnerabilities.</li><li>Standards & Quality Control: Formulate and enforce strict standard operating procedures (SOPs), food safety and quality management protocols, nutrition-sensitive menu guidelines, and localized supply chain tracking tools for the expanded Healthy Kitchen platforms.</li><li>Inter-Ministerial Coordination: Manage and facilitate high-level coordination committees across the Ministry of Education, Ministry of Public Health and Population (MoPHP), Ministry of Social Affairs and Labor (MOSAL), and local governorate authorities to secure institutional alignment on transition milestones.</li><li>Social Behavior Change: Oversee the design and deployment of integrated, nutrition-sensitive Social and Behavior Change Communication (SBCC) toolkits targeting students, local school boards, parents, and catering staff to maximize community ownership.</li></ul><p>B. Evidence Generation, Macro-Fiscal Policy, and Innovative Financing</p><ul><li>Investment Case Development: Lead the production of high-level policy briefs, multi-sectoral investment cases, and analytical evidence products to demonstrate the socio-economic return on investment of school meals to senior government stakeholders, international financial institutions (IFIs), and bilateral donors.</li><li>Value-for-Money Analysis: Design and oversee comprehensive Value for Money (VfM) tracking, fiscal cost-effectiveness studies, and rapid diagnostic assessments to optimize institutional delivery systems during the transition phase.</li><li>Resource Mobilization: Identify, design, and pursue complementary and innovative financing streams to support long-term programmatic sustainability, specifically leveraging co-financing models, the GPE Multiplier Grant, and global thematic funds.</li><li>SABER Policy Modernization: Drive the finalization, high-level endorsement, and operationalization of the Systems Approach for Better Education Results (SABER) school feeding tool, utilizing its diagnostic findings to support national legislative and regulatory policy development.</li></ul><p>C. Global Coalitions, South-South Cooperation, and Knowledge Governance</p><ul><li>School Meals Coalition Integration: Act as WFP s primary technical adviser to the Ministry of Education to support Yemen s high-level commitments within the global School Meals Coalition, ensuring national targets are met and showcased globally.</li><li>South-South Knowledge Exchanges: Design, fundraise for, and execute targeted South-South and Triangular Cooperation (SSTC) initiatives and study visits. These will link Yemeni ministry officials with regional and international institutional counterparts experienced in executing successful sovereign HGSF transition and payroll absorption roadmaps.</li><li>Contextualized Learning Management: Systematically translate global best practices, technical innovations, and inter-agency evaluation lessons into highly contextualized operational manuals tailored to Yemen s unique dual-governance and economic setup.</li></ul><p>D. Institutional Capacity Strengthening and Workforce Mentorship</p><ul><li>Systems Capacity Assessment: Design and implement a comprehensive capacity diagnostics tool to identify technical, financial, and digital data-tracking gaps within the MoE infrastructure and WFP national staff cohorts.</li><li>Workforce Development Strategy: Roll out a structured institutional capacity-strengthening curriculum, incorporating targeted masterclasses, operational simulation workshops, and strategic planning clinics to prepare state counterparts for programmatic handover.</li><li>Direct Technical Mentorship: Deliver daily on-the-job technical coaching, strategic mentoring, and programmatic oversight to national Programme Policy Officers, fostering elite knowledge transfer and solidifying a sustainable pool of local technical expertise.</li></ul><p>DELIVERABLES AT THE END OF THE CONTRACT:</p><ul><li>ICSP HGSF Scaling Plan Approved: Operational plan, local sourcing guidelines, and Healthy Kitchen voucher workflows finalized and integrated into Country Office supply chain structures.</li><li>MoE Fiscal Handover Roadmap Formulated: A time-bound, phased transition protocol mapping out the baseline administrative and incentive cost absorption onto national budget frameworks.</li><li>National Capacity Strengthening Curriculum Executed: Documented technical modules and completed training cycles for MoE personnel and WFP national officers delivered and evaluated.</li><li>SABER Assessment & Policy Brief Pack Concluded: Finalized system diagnostic reports and donor investment cases packaged for high-level resource mobilization.</li><li>Nutrition-Sensitive SBCC Toolkit Developed: Contextualized Social and Behavior Change Communication (SBCC) operational tools and packages targeting students, caregivers, teachers, and communities.</li><li>South-South Knowledge Exchange Framework Completed: Formulated strategy and identification notes mapping out target technical institutions, study visits, and workshops for peer-learning modules.</li><li>Yemen School Meals Coalition Commitment Package Packaged: Strategic and technical reporting materials ensuring all global coalition parameters and commitments are fully met and documented for the Ministry.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>STANDARD MINIMUM ACADEMIC QUALIFICATIONS:</strong></p><ul><li>Education: Advanced University Degree (master's or equivalent) in Social Protection, Public Policy, Education, Nutrition, Food Systems, International Development, Public Health, Economics, or a related human development field.</li><li>Experiences: Minimum of Seven (7) years of progressive international experience leading large-scale school feeding or social protection safety nets, with a proven track record in designing HGSF value chains and navigating fragile, conflict-affected contexts.</li><li>Institutional Expertise: Demonstrated capability working directly with central government ministries (Education and Finance) to manage structural systems-strengthening transitions, operational handovers, and national policy architectures.</li><li>Analytical & Fiscal Track Record: Extensive background leading multi-sectoral evidence generation, authoring investment cases, executing Value for Money (VfM) metrics, and orchestrating resource mobilization campaigns for institutional development.</li><li>Workforce Capacity Development: Proven skill in running formal capacity-building architectures, technical coaching frameworks, and professional mentoring tracks for national counterpart networks.</li><li>Technical Competencies: Elite mastery of nutrition-sensitive safety net designs, community-based procurement, and corporate accountability frameworks. Strong political acumen to navigate complex dual-banking systems and fragmented regulatory governance, with top-tier analytical drafting capabilities.</li><li>Language: Fluency (level C) in English language, knowledge of Arabic is an asset.</li></ul>
<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: Head of Operational Information Management TYPE OF CONTRACT/LEVEL: Consultancy Contract CSTI SUPERVISOR: D eputy Country Director - Operations UNIT/DIVISION: OIM DUTY STATION (City, Country): Aden, Yemen DURATION: 11 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The Operational Information Management and Performance Reporting (OIM&PR) function plays a critical role in creating and maintaining a common operational picture of WFP operations. With Country Offices (COs) reporting directly to the Deputy Executive Director and Chief Operating Officer (DED&COO), the need for a streamlined, coherent, and responsive flow of strategic and operational information is essential to stay ahead of the curve by preparing and responding to current and future emergencies in a changing humanitarian environment. Based in Country Offices, the OIM&PR function is responsible for coordinating, consolidating, and managing information flows to provide WFP leadership with a consistent, evidence-based operational picture, supporting informed decision-making, accountability, effective programme management, and coherent internal and external reporting while enhancing collaboration and information sharing between Country Offices and HQ. ACCOUNTABILITIES/RESPONSIBILITIES: (not all-inclusive, within delegated authority) Lead the production of Operational Information Management (OIM) products in line with established review and approval workflows. Products include but are not limited to situation reports for WFP and external audiences, donor reports, briefs, dashboards, Daily Operational Brief entries, proposals, talking points, among others. Manage other CO OIM staff, providing training, guidance, and other support as needed. Draft clear, concise, and audience-tailored analytical content to inform programme design and adaptation, management decision-making, advocacy, fundraising, and external engagement. Analyze the political, humanitarian and policy landscape pertaining to WFPs current and future responses, including donor policies, trends and preferences, to inform WFPs strategic information provision to key decision-makers. Collect, analyze and synthesize relevant information and data from media and local internal and external sources to build 'Essential Elements of Information', facilitate and maximize the exchange of information and data flows between functional area networks in WFP, to provide operational awareness and understanding of events that may have humanitarian and/or operational impact. Coordinate information flows and reporting processes across relevant Country Office units and Headquarters counterparts, ensuring timely responses to information requests and quality assurance of reporting outputs. Take stock of and implement innovative improvements to OIM products, tools, systems, processes, and workflows to enhance information management, reporting quality, and operational efficiency. Additional Accountabilities that may be requested: Contribute to the Annual Country Report (ACR) for the Annual Reporting Exercise in collaboration with the country office programme, monitoring & evaluation and logistics functions to coordinate and ensure coherence and quality of information. Support donor reporting and proposal development with timely, validated information; Support the maintenance of a central repository of indicators, baselines, targets and achieve results to streamline reporting across grants in coordination with M&E and partnerships units. Collaborate with counterparts in other UN agencies and NGOs to ensure consistency in humanitarian information and to complement WFP analysis and information. Coordinate WFP inputs to monthly and ad-hoc submissions to relevant working groups (e.g., IACWG, Nutrition Cluster, Food Security Cluster) meeting publication deadlines and engage proactively in relevant IM-related meetings. Provide reporting and Information Management guidance to OIM officers at CO level and provide analytical and technical support in streamlining reporting tasks. Contribute to the enhancement of the capacity of WFP staff and partners to effectively manage operational information and performance reporting through assisting in the delivery of the OIM & PR training on core competencies. Contribute to the development and maintenance of knowledge management systems and information repositories, ensuring effective archiving of key programmatic documents, systematic documentation of best practices and lessons learned, and easy access to strategic information products for evidence-based decision-making. Provide administrative support to the OIM unit and/or the relevant Division, as needed. </p><p><strong>Desired Candidate Profile</strong></p><p>Advanced University degree in International Relations, Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, or First University degree with additional years of related work experience and/or training/courses.</p><p>3 years or more of postgraduate professional years or more of postgraduate professional experience in a relevant field of work, with a background and interest in international humanitarian development, information management or reporting.</p><p>Fluency (level C) in English is a requirement. Intermediate knowledge (level B) of Arabic is an advantage, but not a requirement.</p>
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