Job Description

Terms of Reference

All INTERSOS employees are expected to perform their roles and responsibilities according to the INTERSOS charter of values, code of ethics, PSEA and Child Protection policies. The job description is mandatory for all positions within INTERSOS and shall be signed by the employee within the first week of employment.

Purpose/objective of the position:

Define, coordinate, and monitor medical activities of the project under his responsibility according to INTERSOS protocols, standards, and procedures in order to ensure the delivery of quality medical care for patients and their local communities as well as to improve the health conditions of the target population of the project.

Generic Duties:

• Coordinate, assess, and supervise the proper functioning of the medical activities of the project according to INTERSOS protocols, standards, and procedures and through the correct compilation and analysis of medical data regarding patients' health conditions. 
• Participate in the definition of annual planning and budget for the project and the follow-up of the project. Supervise and ensure that medical activities objectives under his responsibility are achieved, reporting to the technical referent any problem arising in the service.

Specific Duties:

• Coach and train the medical team in the activities he manages in order to guarantee the good quality of the medical activities and to provide medical care to the patients.
• To check all administrative procedures related to patients’ follow-up (card filling, registers, paper exit, discharge, transfers ...) are carried out correctly and according to INTERSOS procedures.
• Coordinate and monitor the daily working plan of the team under his responsibility (absent personnel, vacations, tracking leaves ...). Participate in shifts and replace staff if necessary. 
• Plan and supervise, in close coordination with the HR department, the associated processes (recruitment, training, performance evaluation, development, and internal communication) of the staff under his responsibility in order to improve staff’s capabilities and to ensure both the sizing and the amount of knowledge required 
• Participate in the monthly reports according to the guidelines. 

Person Specification:

• Advanced university degree in medicine or other paramedical studies

Professional experience 

• Minimum 2 year’s relevant work experience in the humanitarian sector especially in fragile and unstable environments

Professional requirements 

• Essential computer literacy (word, excel and internet) 
• Demonstrate experience with different donors’ compliance and reporting

Personal requirements 

• Leadership, people management and development 
• Teamwork and cooperation 
• Strategic vision 
• Service orientation 
• Understanding of humanitarian operations principles, standards and best practices 
• Commitment to INTERSOS principles

Languages 

• Fluent  English (written and spoken)
• Strong Arabic