Looking for a dynamic Freight Forwarder Manager, who has a minimum experience of 5 years in Overland Transport, Air Freight, Sea Freight and Customs Clearance.

Responsibilities

1. Coordinate and manage all aspects of the shipment process, including booking, documentation, and customs clearance.
2. Communicate effectively with clients, suppliers, and carriers to ensure smooth and timely delivery of goods.
3. Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.
4. Prepare and process necessary shipping and customs documents, including bills of lading, commercial invoices, and export/import documentation.
5. Ensure compliance with international trade regulations and customs requirements.
6. Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise.
7. Provide exceptional customer service by promptly addressing any inquiries or concerns from clients and maintaining strong relationships with key stakeholders.
8. Optimize shipping routes and methods to minimize costs and improve efficiency.
9. Stay updated on industry trends, regulations, and best practices to continuously improve the freight forwarding process.
10. Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance.

Skills

1. Excellent communication and interpersonal skills to effectively communicate with clients, suppliers, and carriers.
2. Strong organizational and multitasking abilities to manage multiple shipments and deadlines simultaneously.
3. Attention to detail to ensure accurate documentation and compliance with customs regulations.
4. Problem-solving skills to handle unexpected issues or delays in the shipment process.
5. Proficiency in logistics software and systems to track shipments and generate necessary documentation.
6. Strong knowledge of international trade regulations and customs requirements.
7. Ability to work well under pressure and in fast-paced environments.
8. Excellent time management skills to prioritize tasks and meet deadlines.
9. Strong negotiation skills to secure favorable rates and terms with carriers and suppliers.
10. Ability to work independently as well as part of a team to achieve common goals.
11. Good knowledge in Kuwait market & potential clients.