Background
Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.
UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Under the guidance and supervision of the Operations Assistant and the overall supervision of the Operations Analyst, the Driver provides reliable and safe driving services ensuring high quality and standard services. The Driver demonstrates a client-oriented approach, high sense of responsibility, courtesy, tact and the ability to work with people of different national and cultural backgrounds.

The Driver provides driving and transportation services to Sub-office Aden, operations and programme staff, consultants and experts, and visiting missions. 

Duties and Responsibilities

1.)    Provide reliable and secure driving services using office vehicles for Sub-office Aden to programmes and operations staff, experts and consultants, and visiting missions.

• Drive office vehicles for the transport of authorized staff.
• Deliver and collect mail, documents and other items to Government – Offices/Embassies/Commercial Establishments/ UN Offices.
• Meet official staff and visitors at the airport, including visas and customs formalities arrangements when required.
• Verify that all passengers wear seatbelts at all times in the vehicle.
• Ensure all immediate actions required by rules and regulations are taken in case of involvement in accidents.
• Ensure to follow and that vehicles comply with the Security Risk Management manual.
• Address safety concerns specific to women and other vulnerable groups. For instance, ensuring well-lit pickup/drop-off points and implementing emergency procedures.
• Use gender-neutral language when interacting with passengers. Avoid assumptions based on (appearance, names, marginalized, disable, race and ethnic).
• Treat all passengers equally, regardless of gender identity.

2.) Ensure cost-saving through proper use and day-to-day maintenance of the assigned office vehicle. 

• Ensure cost saving by driving responsibility.
• Maintain accurate daily vehicle logs.
• Provide inputs to preparation of the vehicle maintenance plans and reports; 
• Make timely minor repairs and/or arrange for major repairs.
• Ensure timely changes of oil, check of tires, brakes, car washing, etc.
• Ensure that the official vehicle is kept clean and is always in good working condition.
• Prepare a checklist for items that need to be in the vehicle during field missions.

3.)  Ensure availability in the assigned vehicle of all the required documents, supplies and necessary spare parts.

• Maintain and ensure availability of all required documents/supplies including vehicle insurance, vehicle logs, office directory, and map of the city/country, first aid kit, and necessary spare parts in the assigned vehicle.
• Ensure that all immediate actions required by rules and regulations are taken in case of involvement in accidents.
• Keep abreast of traffic rules and regulations as well as road security and safety awareness to enable safe arrival on time for meetings.

4.) . Provide general administrative and logistic support as needed.

• Assist office staff in filing, photocopying and maintaining required records.
• Assist in the mailing and distribution of publications and payments of bills, as required.
• Support UNDP in building trust and enhance networking with other UN agencies, partners, and local authorities, through demonstrating high work ethics and values as per the UN system code of conduct.
• Closely coordinate with the security team before conducting field missions and road travels.
• Coordinate with other drivers from the UN agencies and partners during field missions and UN convoys.
• Adhere to and comply with the UNDP rules and regulations.
• Assists in logistic work process as necessary, and flexibility in working hours and over the weekend.
• Respect interactions with passengers of all genders, understand diverse needs and avoid stereotypes.

Competencies
Core Competencies:

Achieve Results

LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline. 

Think Innovatively

LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements. 

Learn Continuously

LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback. 

Adapt with Agility 

LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible. 
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident

Engage and Partner

LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships.  

Enable Diversity and Inclusion

LEVEL 1: Appreciates/respects differences, aware of unconscious bias, confronts discrimination

Cross-Functional & Technical competencies:

Thematic Area Name Definition
Administration & Operations Vehicle management

• Knowledge of policy & procedures on fleet management

Administration & Operations Registry & correspondence management

• Ability to collect, register, maintain and deliver mail and UNDP pouch; ability to manage archives

Business Management Communication

• Ability to communicate in a clear, concise, and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ethics UN Policy Ethics

• Knowledge and understanding of the UN Staff Regulations and Rules and other policies relating to ethics and integrity.

Business Management  Customer Satisfaction/Client Management

• Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. 
• Provide inputs to the development of customer service strategy. 
• Look for ways to add value beyond clients' immediate requests. 
• Ability to anticipate client's upcoming needs and concerns.

Required Skills and Experience

Education:

• Secondary Education with a valid driver’s license.

Experience:

• A minimum of 2 years (with high school diploma) of relevant work experience as a driver with a safe driving record is required.
• A valid driving license is required.
• Defensive driving is an added advantage.
• Knowledge of protocol, driving regulations, rules and laws as well as skills in minor vehicle repair and maintenance is required.
• Experience in driving to remote and mountainous areas, districts and provinces of Yemen is an advantage.
• Good experience of driving armored vehicles is an added advantage.
• Previous working experience with a UN agency is an asset.
• Knowledge of the UN operational rules and regulations is desirable.
• Experience in emergencies and security are a definite advantage.
• Experience in driving high missions and delegates is an asset.
• Experience in the basic use of computers and relevant office software packages (MS Word, Excel, etc.) and ability to use web-based management and electronic log, file and/or scheduling systems is an advantage.

Disclaimer
Important information for US Permanent Residents ('Green Card' holders) 
Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 
UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.
Applicant information about UNDP rosters
Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.
Non-discrimination
UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  
UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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