Job Description

About the Company

One of our clients, “A company in Yemen", is seeking to recruit a highly qualified employees in Sales officer. Where that company always relies on the recruitment of those with excellent educational qualifications and reputable people, and also to provide exceptional job opportunities.

Sales Officer - Multiple

Travel Requirement: Yes
Place: Sana’a Governorate

End Date: 02 November 2024

Main Tasks:

• Achieving Sales Targets: meet or exceed sales targets, including prospecting new customers, nurturing leads, and closing deals to generate revenue.
• Prospection and Lead Generation: sales representatives identify and qualify potential customers through various methods such as cold calling, networking, referrals, and leveraging online platforms. They research and understand their target market to identify opportunities for business growth.
• Conducting Regular Sales Visits: maintain regular visits and calls according to a set action plan.
• Achieving Sales Targets: meet or exceed targets, including customer onboarding, prospecting new customers, nurturing leads, and closing deals to generate revenue.
• Opening and Closing Customer Accounts: open/close accounts for clients, sign contracts and required documents with clients, and ensure that requested services are activated in line with related teams.
• Customer Relationship Management (CRM): maintain accurate records of sales activities, opportunities, and customer interactions on CRM system, track progress towards sales targets, and analyze performance metrics.
• Customer Billing: issue bills for clients, frequently follow up invoice settlement, and report financial adjustments in line finance team.
• Preparing Regular Sales Reports/Presentations: prepare daily, weekly, monthly, quarterly and annual sales reports within the given sales scope/area and conduct regular presentations for customers and/or the management to showcase offerings and address solutions.
• Building and Maintaining Relationships: build rapport and establish long-term relationships with (prospective) customers, by understanding customer needs, preferences and pain points to tailor solutions and address specific requirements in line with product and technical teams.
• Customer Support and Satisfaction: serve as the primary point of contact to address customer inquiries, resolve their issues, and ensure customer satisfaction.
• Additional Tasks: perform any other relevant tasks and ad-hoc duties as assigned by the line 

Qualification and experience:

• Bachelor’s degree in business, marketing, or a related field.
• Sales experience, preferably in a cloud or IT industry.
• Sales Certification such as Certified Sales Professional (CSP) or Certified Sales Manager (CSM) is a plus.
• Proficiency and excellent English language (speaking / writing).

Personal qualities and skills:

Interpersonal and Communication Skills:

• Effective Communication: The ability to clearly articulate ideas, persuade others, and build rapport with customers.
• Active Listening: The skill of attentively listening to customers' needs and concerns to understand their perspective.
• Relationship Building: The capability to establish and maintain strong, long-lasting relationships with customers.

Sales and Negotiation Skills:

• Sales Techniques: A deep understanding of sales methodologies and techniques, such as consultative selling or solution selling.
• Negotiation: The ability to skillfully negotiate contracts and terms to achieve favorable outcomes for both the customer and the company.
• Closing Skills: The capacity to effectively close sales deals and secure commitments from customers.

Technical and Analytical Skills:

• Product Knowledge: A thorough understanding of the products or services being sold, including features, benefits, and pricing.
• CRM Proficiency: The ability to use CRM software effectively to track sales activities, manage customer information, and analyze performance.
• Data Analysis: The skill of analyzing sales data to identify trends, opportunities, and areas for improvement.

Organizational and Time Management Skills:

• Time Management: The ability to prioritize tasks, manage time effectively, and meet deadlines.
• Organization: The skill of maintaining accurate records, organizing sales materials, and managing customer information.

Customer Service Skills:

• Problem-Solving: The ability to identify and resolve customer issues promptly and effectively.
• Customer Focus: A strong commitment to providing excellent customer service and ensuring customer satisfaction.