Job Description

Job Title: Team leader - Hays
Band / Level / Grade: 8B - Functional Support
Department: Health 
Location: Hays district – Al-Hodeida Governorate 

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity, and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC responds to people’s acute and longer-term needs with integrated programs that improve health and safety, prioritize children’s education, foster economic well-being, and empower communities to regain control over their lives. Our work gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, conflict sensitivity, coordination, and impact.

The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large-scale emergency and relief operations. Following the war that broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah, and Alddalea.  Currently, IRC Yemen is operating in eight governorates in the south and north of Yemen and Sana’a and Hodeida in the North through direct programming and local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.

The International Rescue Committee (IRC) has been working in the Middle East and North Africa (MENA) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, and Yemen to support those affected by some of the world’s most complex and protracted humanitarian crises.

SCOPE OF WORK:

The IRC is seeking a general physician /Medical assistant to own the mobile team and provide outpatient consultations and coordinated management of childhood illness services for clients.

JOB SUMMARY:

The Mobile Team Leader will supervise the whole team and ensure the running of the mobile clinic operations in the selected sites and work as a General physician /Medical assistant, providing diagnosis and treatment for patients in nominated sites, the position is based in Hays district, Al Hodeida Governorate. The team leader will be also the focal point for the team and report to the health officer, in coordination with the head of other program sectors.

WORKING RELATIONS:

• - Regular and open communication with the team members to ensure the implementation of good quality services through regular supervision, Monitoring, and coaching. 
• - Communication with supervisors and data entry assistants to ensure quality reports are submitted on time.
• - liaise with local authorities, GHO, and DHO when needed.

MAIN RESPONSIBILITIES:

• Responsible for owning the team and supervising all activities in collaboration with their supervisor and coordination with MoH.
• providing curative and preventive health care and referring patients to a higher level of care when vital.
• Apply technical knowledge and skills (medical examination of patients, treatment, and minor surgical care as per national and WHO guidelines) to implement and/or assist the health department in community delivery of program activities.
• Provide quality treatment of patients according to local and international protocols.
• Adhere technically to the universal precautions to prevent the spread of the diseases in the treatment centers.
• Ensure timely submission of daily/weekly reports to the health information officer and health officer
• Assist in preparing reports, assessments, surveys, and collection of information for the project proposals.
• Ensure close coordination with the local authorities, as well as community leaders for all the implemented activities.
• Promote and actively participate in initiatives and efforts to establish team engagement, inclusion, and cohesion at IRC
• Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.
• Educate/raise awareness among the community and clients about the existing feedback mechanisms and response processes
• Perform other tasks as may be assigned by the health Officer/Manager

REQUIREMENTS: (Qualifications, Skills, and Abilities):

A.    Education:

• BA Degree in General Medicines and Surgery is preferred/ Medical assistant higher Diploma  

B.     Experience:

• A minimum of three years of clinical professional. 
• INGO experience of three years is preferred.
• Work as mobile team leader for one year preferred

C.     Skills and Abilities:

• Ability to carry out responsibilities independently with minimum technical support.
• Good social skills that function across a diversity of multi-cultural work environments.
• High-level communication, influencing, and mentor skills.
• Time management and communication skills, both verbal and written.
• Excellent communication skills, culturally critical with the ability & interest to work in a multi-cultural team and communities.
• Careful with details in reports reviewing and correction.

D.    Proficiencies:

• Active listening and effective communication.
• Critical thinking and problem-solving.
• Professionalism and work ethics.
• Respective and resilient
• Positive interpersonal skills. 

E.     language 

• English language is an asset.

Work Environment

Ability to work under pressure and work extra hours to achieve assigned tasks as per need & priority when needed. 

Professional Standards

The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. By these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation

Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming by raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients IRC is an Equal Opportunity Employer. IRC considers all applicants based on merit without regard to race, sex, color, national origin, religion, age, marital status, disability, or any other characteristic protected by applicable law.

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.