JOB TITLE: Social Worker Assistant

CHILD SAFEGUARDING: (select only one)
Level 3:  the post holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff.

ROLE PURPOSE:

The Social Worker (Assistant) (hereinafter: Social Worker Assistant) is responsible for identification of vulnerable, at-risk children and implementing case management interventions in line with set criteria and inter-agency approaches.

SCOPE OF ROLE:

Reports to:  Case Management Officer  
Staff directly reporting to this Post:  N/A
Budget responsibility: N/A

KEY AREAS OF ACCOUNTABILITY:

Needs Analysis and Program Design:
•   Participate in required child protection and child rights governance assessments.
•   Contribute to situation analysis and inform child protection strategy.

Coordination and Representation:
•   Build and maintain strong partnerships with key counterparts in the community (children, caregivers, community leaders, service providers and NGOs) and with other SCI colleagues and partner.
•   Attend Child Protection Committee (CPC) meetings and support CPC members to identify and refer child protection cases.
•   Coordinate all case management processes within SCI and with partners
•   Adhere to and promote SCI Code of Conduct, Child Safeguarding Policy and values, both inside and outside of the workplace

Program Implementation:
General
•   Plan and implement case management program activities ensuring that delays and constraints are documented, and solutions identified.
•   Contribute to data entries and prepare progress reports with statistical and narrative information on identification, active caseload, closing of cases and any other activities; ensure that reports are timely, of high quality and serve to inform management decisions; for specific events/trainings falling within the scope of responsibilities, ensure that a separate event/training report is submitted.
Specific
•   Support and contribute to the design of case management tools and procedures, including clear case management eligibility and closure criteria
•   Identify vulnerable, at-risk children; work with different stakeholders to obtain referrals
•   Conduct ongoing service mapping and update the service directory accordingly
•   Assess the situation of individual children and/or families to determine whether they meet case management eligibility criteria 
•   Work with children and/or families to help them understand problems, define goals, and develop realistic plans; initiate and implement action to ensure children are safeguarded from harm
•   Implement case plans for children and families, including referrals to service providers where needs cannot be met by SCI
•   Monitor and review individual cases, for example during regular case conferences, home visits or other monitoring visits (as required under the specific circumstances) with the aim to ensure timely and high quality assistance
•   In accordance with set case closure criteria, close cases of those individuals who have resolved the immediate protection concerns and, as far as possible, have developed sustainable solutions to the underlying problems 
•   Ensure high quality case management documentation (including case management plan, referral documentation, other relevant documentation), whereby making sure that confidentiality and information sharing protocols are met
•   With support from the Case Management Officer - and CP Officer, ensure that the community is well informed on the case management service (eligibility/target, function, etc.) 
•   Facilitate implementation of awareness raising sessions with community members on identification and referral of children with protection concerns
•   Provide information to community members referring to the services providers on how to better protect their children
•   To design, prepare and provide quality trainings sessions, workshops and teaching events  on psychosocial and life skills in all impact locations according requirements
•   Actively support baseline / endline / other surveys for MEAL (monitoring, evaluation, accountability and learning) purposes

SKILLS AND BEHAVIOURS (our Values in Practice)

Accountability:
•   Holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
•   Holds others
•    accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
•   Creates a managerial environment to lead, enable and maintain our culture of child safeguarding

Ambition:
•   Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development 
•   Future orientated, thinks strategically and on a country wide scale

Collaboration:
•   Approachable, good listener, easy to talk to
•   Team player
•   Builds and maintains effective relationships with colleagues, beneficiaries (children and adults), and partners
•   Values diversity and different people’s perspectives, able to work cross-culturally

Creativity:
•   Develops and encourages new and innovative solutions
•   Identifies linkages with other programs / partners to coordinate activities to ensure effective use of resources and to maximize impact

Integrity:
•   Honest, encourages openness and transparency, builds trust and confidence
•   Displays consistent excellent judgement
•   Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values - both inside and outside of the workplace

QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES
•   Post-secondary education in Social Work or related field; relevant work experience may be considered
•   At least 2 years experience in a humanitarian work context
•   At least 1 year experience working as a Social Worker, conducting case management work or working with children and families in difficult situations
•   Computer literate
•   A very good understanding of at least of key technical areas of CP programming and a working knowledge of the other sectors that include education, livelihoods and health  
•   Willingness and ability to dramatically change work practices and hours in the event of emergencies
•   Ability to analyze information, evaluate options, and follow the strategic directions as guided
•   An in-depth understanding of national development issues, law and national policies in particular as relates to children
•   Previous  experience  of working with a multi-cultural team and  the  adaptability to varied team dynamics
•   Excellent interpersonal, communication and presentation skills
•   Fluency in written & spoken Arabic; able to communicate and write in English. 
•   Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values