Job Description

Earn up to 17,000 EGP Net Salary. The Advisor I, Technical Support responds to basic technical and billing queries. This position assists external users of the clients technical services by answering questions and solving problems involved in their use.

Assist external users of the clients technical services; identify, investigate, research, and provide solutions to user questions and problems.

The successful candidates will be responsible for answering incoming customer calls and utilizing company policies to solve customer issues.

Our Call Center Representatives are often the first point of contact for customers’ product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Candidates should have an outgoing, positive demeanor, a motivated, energetic work ethic, and a track record of working well with others in a team environment.

Troubleshoot basic customer technical issues.

Benefits :

Promotion opportunities after 6 months.

Salary increases after 6 months.

Free Social and medical insurance.

Transportation  Door to door for ladies after 11 pm (one way back

Paid Training.

Very attractive package.

 Job Requirements

Fresh graduates are welcome to apply

Fluency in English is a must.

Level of education: Graduates, gap Years and dropped out are welcome to apply.

Tech Background is a plus.

Flexibility with rotational shifts.

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