Job Description

• Job Title: Mobile PSS worker (1)
• Band / Level / Grade: 9A
• Department: WPE
• Location: Shabwa

BACKGROUND: The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in over 40 countries and 22 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.

The IRC responds to people’s acute and longer-term needs with integrated programs that improve health and safety, prioritize children’s education, foster economic wellbeing, and empower communities to regain control over their lives. Our work gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, conflict sensitivity, coordination, and impact.

The IRC Yemen began its programs in October 2012. Since establishing its presence in the South of Yemen, in the Red Sea Coastal city of Aden, the organization has grown from just an implementing small project to handling large scale emergency and relief operations. Following the war which broke out in Yemen in March of 2015 and the humanitarian disaster, which was crafted by the same, IRC launched one an emergency response program in the southern governorates of Aden, Lahj, Abyan, Shabwah and Al Dhale, and expanded later in Sana’a and Hodeidah in the North.  Currently IRC Yemen is operating in eight governorates in the south and north of Yemen through direct programming and through local partnerships, in Health, WASH, Nutrition, Economic Recovery Development, Education, Child Protection, Gender and Women Protection and Empowerment.

The International Rescue Committee (IRC) have been working in the Middle East and North Africa (MENA) for more than forty years. Today, the IRC has more than 2,200 staff working across the region, including in Iraq, Jordan, Lebanon, Libya, Syria, and Yemen to support those affected by some of the world’s most complex and protracted humanitarian crises.

SCOPE OF WORK:

Under the supervision of IRC Yemen WPE Officer and with the support of the WPE Co, the Mobile PSS Worker will be responsible for the provision of quality case management and psychosocial support services to migrants and work in collaboration with the mobile health team to provide holistic care to survivors of GBV. The WPE program works in close collaboration with all of the IRC team and local partners

JOB SUMMARY:

The Mobile PSS worker will work with program officers and within MHT, and assistants with general oversight of program intervention through the Mobile Health Team and workshops when assigned. The position is based in Shabwa, with travel 100% in project locations. 

WORKING RELATIONS:

The Mobile PSS worker will work closely with the Health, Nutrition, and Child Protection sectors.

MAIN RESPONSIBILITIES:

The WPE Mobile PSS Worker will:

• Provide individualized, age-appropriate GBV case management using IRC WPE standards and the in line with the GBV Guiding Principles (Respect, Safety, Confidentiality, Non-discrimination).  When appropriate, this may include accompanying survivors to a referral point.
• Assist in the planning, coordination, and implementation of PSS activities. 
• Assist in conducting community outreach activities to raise awareness about available PSS services and women and girls well-being.
• Provide accurate information on the referral pathway.
• Ensure accurate and timely data entry into designated databases or information systems.
• Contribute to the preparation of regular progress reports and updates on PSS activities.
• Monitor how the GBV referral pathway is working and advocate in the field for improved referral systems as needed.
• Coordinate a positive referral pathway with other actors. 
• Promote and actively participate in initiatives and efforts to build team engagement, inclusion, and cohesion in IRC [team/office]
• Foster ongoing learning, honest dialogue, and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies. 
• Educate/raise awareness among the community and clients about the existing feedback mechanisms and response processes

REQUIREMENTS: (Qualifications, Skills and Abilities):

A.    Education:

• “Bachelor’s degree in social work, Psychology, Sociology, or other related area is preferred.
• Good understanding of women’s protection, and empowerment in the context of Yemen 

B.     Experience:

• “Minimum one year experience in implementing social work or case management activities is preferred.  
• Knowing the working environment with Migrants.

C.     Skills and Abilities: 

• Proven ability in case management or social work.
• Personal qualities: Empathic, Works well in and promotes teamwork, comfortable in a multi-cultural environment, flexible and able to handle pressure well.
• Computer literacy is desirable

D.    Proficiencies:

• Working knowledge of English, Somali, and Ethiopian languages is preferable.

Professional Standards: The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, age, marital status, disability or any other characteristic protected by applicable law.

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.Commitment to Client Responsiveness: By committing to Client-Centered Programming, at the IRC Yemen, we place the people we serve - our clients - at the center of our programming and services. The IRC Yemen Staff have an important role to play in supporting the implementation of client-responsive programming through raising awareness among the community and clients about the existing feedback mechanisms and how to use them including the response processes, access, and eligibility to services, and contribute to building an institutional culture that prompts staff to listen to clients.