Job Description

Action Contre la Faim is an International Humanitarian Organization established in 1979 with the mission to save lives by combating hunger through prevention, detection and treatment of malnutrition, in particular during and after emergency situations caused by conflict and natural disasters. Action Contre la Faim provides coordinated responses in nearly 50 countries including Yemen globally within 7 field of expertise which includes Nutrition and Health, Water, Sanitation and Hygiene, Food Security, Mental Health Care Practices, Gender and Protection, Advocacy, Risk and Disaster Management and Research.
ACF has been operational in Yemen since 2012 and is operational in 4 bases (Aden, Hodeida, Al khokha and Sanaa). The mission implements its activities which are centred on 3 sectors, Nutrition and Health, Water, Sanitation and Hygiene (WASH), Mental Health and Psychosocial Support and Protection (MHPSS-P).

For more information please visit our website. https://www.actioncontrelafaim.org/en/missions/yemen/

• Job Title:  Mental Health, Psychosocial Support (MHPSS) Programme Manager
• Location:  Aden
• Contract duration: Till 31 May 2025 with possibility for renewal 
• Basic monthly salary (taxable): 2303$ to 2753$ based on experience salary calculation (excluding other benefits offered by the organization)
• Direct Line Manager: Field Coordinator
• Functional: MHPSS Head of Department (DCD Programs or if any, MHPSS Regional Technical Advisor)

Position Summary

To implement and monitor the assigned MHPSS project(s), following ACF’s strategy and standards, international standards and national policies.

Objective 1: To contribute to the analysis of the humanitarian context, to the intervention strategy and to the positioning of the MHPSS department

The MHPSS programme manager is responsible:

• For analysis of the MHPSS humanitarian situation and of the context of intervention in a continuous, systematic and satisfactory way in its area of intervention. Integrate this analysis and monitoring in the APRs each month 
• For participating in definition of the strategy over its area of intervention and the sectoral strategy at the national level, if requested
• For the implementation of the assigned project consistent with ACF policies and positioning documents, the national strategy and other legal texts of the technical ministry/ministries in charge of the sector, the key international documents of the sector (ACF, SPHERE, IASC and WHO Standards, mhGAP, PM+, Thinking Healthy, etc..)
• For mapping other actors and potential partners in the area with the aim of improving coordination and avoiding duplication of efforts
• For promoting transversal integration of the MHPSS department with the other departments in collaboration with the Field Coordinator 
• For management of crosscutting issues in the MHPSS responses (Protection, Gender, Disability, etc...)

Objective 2: To ensure the implementation, monitoring and reporting of the MHPSS project

The MHPSS programme manager is responsible:

• For implementation of the MHPSS project, consistent with the logical framework of the intervention, the budget, the ACF logistical and administrative procedures
• For coordination and supervision of training and supportive activities at PHCs and hospital level, of training and supportive activities at CBOs and community level, of referral system building activities
• For organizing workshops involving authorities, partners and communities in connection to the project
• For identification of the technical constraints linked to implementation of his/her projects and for the proposal of innovative technical solutions to respond to its constraints
• For implementation of the technical recommendations in his/her project (Field Coordinator, Head of Department, Technical Advisor…)
• For monitoring of his/her project using the MHPSS indicators, the internal APR monitoring tools, regular presence in the field, an updated planning, monthly analysis of budgetary monitoring 
• For donor and ACF visibility on the sites of the project
• For writing within the deadlines of the MHPSS parts of external and internal reports to be submitted
• For identification and implementation of the safety measures for the teams and the populations (training places, community work sites…)

Objective 3: To build capacities and manage his/her team

The MHPSS program manager is responsible:   

• For the recruitment and initial training of the team on ACF MHPSS ways of work and Projects Cycle Management tools
• For the management of his/her team (leadership, motivation, team meetings, individual action plans, work schedules, conflicts, etc.)
• For the performance evaluation of the team members 
• For the continuous development of the skills of the members of his/her team, through identification of needs, training plans and weekly clinical supervision
• For the training on basic skills (like PFA) for others ACF departments

Objective 4: To contribute to the quality and accountability processes, to the evaluation of  project’s impact and to project’s capitalization

The MHPSS programme manager is responsible:

• For supervising the quality of the project implemented in line with the technical and management standards of the ACF’s project cycle management 
• For promoting and contributing to the evaluation of the impact of the project (internal needs assessments and external evaluation)
• For promoting and contributing to learning and improvement of quality (external evaluation and joint visits)
• For implementing the complaint mechanisms focusing on the transparency and ethics of projects in particular with assisted populations 
• For capitalization of the project’s experience, lessons learned, programme data and documentation of the innovations carried out (learning reports, formalize methodologies, hand over report at the end of the assignment)
• For transmission and development of the technical and operational knowledge acquired in his/her programme
• For contributing to ACF’ communication actions (photos, testimonies, etc.)

Objective 5:  To act as focal point and contribute to gender and protection mainstreaming, and specific integrated protection activities development at base level

The MHPSS programme manager is responsible :

• Ensure gender and protection mainstreaming and monitoring  (including GBV and child protection integration), into sectors, programmes and activities, by respecting ACF standards and monitoring these aspects with dedicated indicators
• Support the MHPSS team and ACF teams in specific child protection and SGBV activities through trainings, supervisions and monitoring; as well by conducting gender and protection assessments and analysis.

Objective 6: To participate in external representation and coordination with ACF’s partners in the area 

The MHPSS programme manager is responsible: 

• For coordinating his/her activities with the other sectors and ACF departments for rationalized use of the resources and maximum integration
• For participation at the request of the Country Director and the Field Coordinator to visits of donors, if needed
• For ACF’s representation to MHPSS working group, Health cluster, child protection and GVB sub clusters
• For undertaking relationships with the partners (mapping, identification and selection), the authorities, the agencies of the United Nations and the NGOs in his/her sector in collaboration with the Field Coordinator 
• For the contribution to the process of selection, formalization and strengthening of the capacities of the partners (local NGO or Community-based Organization, national and private authorities, etc...)
• For strengthening the capacities of the partners in MHPSS according to a joint plan and the objectives set for the project

Objective 7: To guarantee and ensure the confidentiality of data collected during the project 

• Ensure data confidentiality, ownership of project beneficiaries and ACF
• Guarantee the confidentiality of clinical interviews / individual or group counselling with the psychologists in charge as relevant

Safeguarding Commitments

Action Contre La Faim has a zero tolerance to all forms of violations of Child and Adult Safeguarding, Sexual Exploitation and Abuse and the Code of Conduct by staff. In the process of recruitment, selection and appointment ACF implements a range of procedures and actions to ensure children and vulnerable adults are safeguarded and abuse is prevented.

Gender Equality Commitments  

• Foster an environment that supports values of women and men, and equal access to information;
• Provide a work environment where women and men must be evaluated and promoted based on their skills and performance;
• Respect beneficiaries’ women, men, children (boys and girls) regardless of gender, sex orientation, disability, religion. race, color, ancestry, national origin, age, or marital status;
• Value and respect all cultures. 

Qualifications Needed / Required Skills:-

Education: Master’s degree in clinical psychology; or in psychology; or in psychiatry

Type of professional experience requested: 

• At least 2 years of professional experience and 1 year of humanitarian field experience with an (I)NGO
• At least 1 year in a managerial role
• Experience working in different context and settings (urban areas, rural areas, in volatile security context, in development and emergency settings …)

Language + level: fluent in English written and spoken (TBD according to the context)

• Knowledge and experience on the organizations of mental health services in public heath settings and at community-based level
• Knowledge and experience in applying international guidelines for mental health care integration into primary health care (e.g. mhGAP, PM+, etc.)
• Strong training and supervisory skills, including clinical supervision  
• Substantial knowledge regarding programme management in the field
• Knowledge of standard logistics, financial and HR procedures and practices
• Strong computer and communication skills
• Excellent interpersonal, organizational, prioritizing and communication skills
• High capacity of work, able to overcome stress and work under pressure, with high degree of flexibility
• Autonomous, organized and self-motivated
• Diplomatic and tactful, professional and transparent