Job Description
- Publish Date: November 28,2024
- Category: Development/UN/NGOs
- Deadline: December 06, 2024
- Position: Field Assistant (Protection)
- Location: Shabwah
- Reports to: Field Officer (Protection)
- Duration: Until August 31, 2025 Renewable based on fund availability and performance
- Reference: HR-24-88
Note: Position is open for Yemeni Nationals only.
ABOUT RI:
1. Context
About Relief International
Relief International (RI) partners with communities impacted by conflict, climate change, and disaster to save lives, build greater resilience and promote long-term health and well being.
Currently, RI is active in 14 countries around the world, including some of the most fragile: Afghanistan, Iran, Iraq, Jordan, Lebanon, Myanmar, Pakistan, Philippines, South Sudan, Sudan, Syria, Turkey, and Yemen.
Relief International includes the four corporate members of the RI Alliance: Relief International Inc., Relief International-UK, Relief International-France and Relief International-Europe Under our alliance agreement, we operate with a single, shared management structure.
2. Job Profile
The Field Assistant (Protection) will provide direct case management services in the WC. She also will oversee and manage the implementation of individual and group psychological support sessions. The Field Assistant (Protection) will supervise PSS assistants and be in charge of identification and management of GBV cases including providing case management and PSS services. The Field Assistant (Protection) will liaise regularly with the Field Officer (Protection), the Coordinator and Protection Technical Advisor and ensure she highlights any challenges in technical issues within the WC. While this position is based in the WC, occasional travel to Aden South Country Office and Shabwah Field office will be required.
3. Key responsibilities
Program Implementation
- Provide direct case management services for an assigned number of WC clients on a daily basis
- Supervise PSS assistants and be responsible for their capacity development, recruitment and training as guided by the Protection Coordinator.
- Oversee the implementation of group PSS sessions, providing on-the-job coaching and mentoring for the PSS workers and ensuring identification of vulnerable clients in need of additional support
- Coordinate regularly with the WC’s Outreach Assistant and PSS workers to maintain an updated service mapping and promote strong referral pathways and appropriate follow-up
- Ensure that all case management and psychosocial support activities are implemented in line with RI’s internal policies, particularly standard operating procedures designed for the project, as well as donor and cluster regulations and international humanitarian standards
- Support the development of information awareness sessions, PSS and recreational activities, and other opportunities for WC clients based on need
- Contribute to the development and roll-out of training materials related to case management and PSS services
- Support data collection in a safe and confidential manner for analysis by Protection and MEAL colleagues
- Prepare weekly and monthly work plans and reports in a timely manner; incorporate feedback, as requested
- Meet regularly with the Protection Coordinator and Protection Technical Advisor to review client needs, identify achievements and challenges, and adjust programming accordingly
- Support the development of key technical tools in coordination with the Protection Technical Advisor and department heads, such as MEAL, operations/procurement
- Create a positive and inclusive environment with clear communication channels
- Other duties as necessary and assigned by the Protection Coordinator
Behavior and conduct
- Ensures that behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
- Acts with integrity and holds themselves accountable for being respectful, inclusive and professional
- Reports any concerns.
Management and leadership
- Ensure the highest standards of behavior inside and outside of work promotes the values in RI’s code of conduct and safeguarding policies
- Embrace diversity, and model inclusive and equitable behaviour.
- Ensure own actions and the actions of the teams’ members they manage do not adversely impact the safety of the RI team and the vulnerable communities we serve
- Be responsible for ensuring a culture and systems in place for reporting
- Report any concerns.
4. Job Requirements
Skills, knowledge and expertise required for the role.
Essential criteria
This position demands a dynamic individual with a demonstrated ability to achieve results in a demanding and fast-paced environment.
- Bachelor’s degree in relevant field, preferably psychology or social work
- At least one year of relevant experience in individual case management provision
- Demonstrated capacity and experience in staff management
- Prior experience in women’s protection and/or social work with an NGO preferred
- Fluency in written and spoken English and Arabic
- Proven ability to multi-task and manage staff in a high-pressured environment with long hours
- Committed to the humanitarian imperative and passionate about the successful delivery of confidential, client-centered services
- Excellent interpersonal, communication and problem-solving skills
Safeguarding:
- Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation, and abuse.
- Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.
- All staff are expected to abide by the RI Code of Conduct.
- Recruitment to all roles in Relief International includes criminal records self-declaration, references, and other pre-employment checks, which may include experience and qualifications checks.
5. RI VALUES:
We uphold the Humanitarian Principles: humanity, neutrality, impartiality, and independence as well as “Do No Harm.” We value:
- Integrity
- Adaptability
- Collaboration
- Inclusivity
- Sustainability