Job Description

Health & Nutrition Program Manager

Preliminary Job Information

Job Title: Health & Nutrition Program Manager

Duty Station: Mokha – Yemen

Reports hierarchically to: Deputy Field Coordinator (DFC) – Program

Contract Duration: 6 Months (renewable)

Announcement Date: 15-April-2024

Deadline for Applications: 30-April-2024

Contract Start Date: 1-June-2024

General Information about the Mission

PU-AMI’s Context & Strategy:

Première Urgence - Aide Médicale Internationale (PU-AMI) is an international, non-profit, non-political, and non-religious humanitarian organization which aims to provide rapid global response to the basic needs of populations affected by humanitarian crises to help them regain independence and dignity. PU-AMI provides assistance to more than 6 million people throughout 24 countries, with more than 2,500 staff worldwide. PU-AMI adopts an integrated approach, to identify and understand the full array of the needs of the people affected by crises. This innovative approach is at the core of every PU-AMI-supported project to better target and prioritize actions, stabilize and improve the situation of the most vulnerable groups. It allows the teams to take all aspects of a problem into account, to come up with an efficient combination of solutions, which will have a powerful and long-lasting impact on the affected populations. In this respect, the organization runs worldwide around 190 projects a year, most of which are focused on Health, Nutrition, Food Security, Water, Sanitation and Hygiene, Psychosocial Support, Education and Protection activities. In Yemen, PU-AMI is supporting 21 health facilities (Health Centers, Health Units and Therapeutic Feeding Centers) in four Districts in Hodeidah (Al Mighlaf, As Sukhnah, Al Mansuriyah and Al Qanawis), three Districts in Raymah (Bilad at Ta’am, Al Jabin and Mazhar) and two Districts in Taizz (Al Mokha and Mawza). PU-AMI’s operations are managed by two field offices in Hodeidah and Mokha cities, both supported by the Sana’a coordination office. PU-AMI recently established a second coordination office in Aden. PU-AMI is participating actively in clusters and sub-clusters (health; nutrition; food security and livelihoods; WaSH) and works closely with relevant government departments.

Job Description

Overall Objective:

The Health and Nutrition Program Manager, under the overall management and supervision of the Deputy Field Coordinator contributes to the daily implementation of program activities in PU-AMI in Mokha and its surrounding project sites. The Program Manager (PM) acts as a liaison person between the DFC and the technical health team in the field and support the DFC in coordinating the activities of the departments in Mokha Project Sites. S/he provides direct support to the Medical Team Leads, PSS Officers and Pharmacy Officers to harmonize and standardize processes, tools, and guidelines within PU-AMI Field Location. The Health & Nutrition PM ensures program coordination and provides technical trainings on a day-to-day basis for Mokha Community Health Teams with the objective of maximizing coherence with PUI’s health framework, Districts health protocols/ guidelines, and best practices as well as representing PU-AMI at the sub-national level clusters and other interested parties, including DHO and the district’s health coordination cluster when needed. S/he ensures full management of the human and financial resources of dedicated Health Activities of Mokha Base through close supervision of various Health Team Leads with support of the DFC of Mokha Base.

Tasks and Responsibilities

• Programs Planning, Implementation and Monitoring: S/he ensures the qualitative implementation and monitoring of Health programs falling under her/his responsibility, while respecting PUI’s Health policy and intervention framework, other PUI's policies, intervention frameworks and guidelines, PUI’s codes of conduct and applying the key principles of protection mainstreaming.

• Team Management and Capacity Building: S/he manages and supervises the - programs teams under her/his responsibility. S/he provides technical support, capacity building and trainings to the programs teams as appropriate based on identified needs. S/he suggests modifications regarding the program team organizational chart when necessary.

• Logistic and Finance: S/he coordinates with the Logistic and Finance teams to mobilize effectively the resources allocated to the health activities under her/his responsibility. S/he ensures compliance of Health activities falling under her/his responsibility with logistical and administrative procedures. S/he is responsible for the activity budget lines of her/his Health project and for following-up on the expenditures while providing monthly budget forecast.

• Representation and Coordination: Externally and under the leadership of the Deputy Field Coordinator (DFC), s/he represents PUI and coordinates in the area with partners, local authorities, donors and local stakeholders involved in the implementation of Health activities. Internally, s/he ensures an efficient coordination with the other departments of the base. S/he actively contributes to information sharing and reporting on Health issues and activities.

• Strategy and Development: S/he contributes to Health needs assessment, the designing of the health strategy in the area and the development of new Health interventions approaches based on identified needs.

• Safety and Security: S/he contributes to the compliance with security rules within the mission, especially by the program teams under her/his management, and s/he communicates any security/safety-related information to the base Security Focal Point, the Deputy Field Coordinator and the Field Coordinator.

Specific Goals and Related Activities

ENSURE THE QUALITATIVE IMPLEMENTATION AND MONITORING OF HEALTH PROGRAM/S

• S/he works in close collaboration with other technical PMs to ensure an integrated approach within PUI programs.
• In collaboration with her/his line manager, the Health Coordinator, the WASH Advisor and the MEAL department, s/he ensures the implementation of monitoring and/or evaluation mechanisms according to the defined needs of the project/s and in line with proposal/s and donors' requirements.
• With the support of her/his line manager and the MEAL Department, s/he develops and strengthens the program monitoring tools to ensure qualitative and timely data collection, communication and analysis.
• S/he ensures good compliance of PUI’s data protection protocol regarding sensitive data collection and storage at field level, especially patients’ forms and files.
• S/he updates and transmits on a monthly basis the PMTs (Project Monitoring Tool) as well as any other tool in place to follow up the implementation of the projects.
• S/he tracks the performance indicators defined in the project proposal/s, reports on progress to her/his line manager, signals any difficulties encountered in project implementation, and suggests improvements or reorganization as needed.
• S/he analyses and transmits the data collected to her/his line manager, and/or to the Health Coordinator. S/he actively ensures a follow-up and comprehensive analysis of the health activities and epidemiological data in the area of intervention, in collaboration with the Health Coordinator and the DFC. Depending on the needs of the projects and/or the data collected, s/he produces and disseminates reports of the monitoring and evaluation exercises to the relevant people on the mission.
• S/he ensures proper archiving of all the documents, tools and training materials produced in the context of project/s and ensures the availability of the sources of verification mentioned in the proposals.
• With the technical support of the MEAL department and the Health Coordinator, s/he ensures knowledge building / lessons learnt and good practices throughout the project.
• S/he participates to lesson learnt sessions and any other relevant knowledge management activities, including the production or revision of activity sheets, under the supervision of MEAL and Health coordinators in collaboration with the DFC when available.
• S/he ensures the respect of humanitarian, protection and gender mainstreaming principles, and especially "do no harm". S/he takes crosscutting issues (MEAL, Protection, Gender, Environment etc.) into account in the health activities by using dedicated PUI's tools and packs. S/he ensures that beneficiaries and local populations understand the project objectives and participate actively in their implementation. S/he ensures the involvement of women, men, girls and boys in project decisions that directly affect their lives.
• S/he ensures that projects, methodologies, or selection criteria do not place beneficiaries, PUI staff or any other persons in harm’s way. S/he immediately alerts her/his line manager in case of impending danger to teams or beneficiaries.
• Among other things, s/he works to promote gender equality and health equity by addressing the broader determinants of health for men and boys, women and girls and strengthen health systems and health approaches to mainstream gender, protection and inclusion.

MANAGE AND BUILD THE CAPACITY OF THE HEALTH TEAM

• S/he creates coordination mechanisms specific to her/his team, ensures regular technical supervision and provides guidance to improve the quality of Health interventions.
• With the technical support of the Health Coordinator, s/he provides advice/guidance to improve clinical practice and interventions.
• S/he supports her/his team in the fulfilment of their duties by ensuring that agreed activities and procedures are regularly and timely performed by the program teams. S/he designs with her/his team and colleagues clear action plans to achieve her/his program expected results, including individual action plans if needed.
• S/he familiarizes herself/himself with the Internal Rules and Regulations of PUI for the mission and ensures that her/his team knows and respects these, Rules.
• S/he proactively defines and makes suggestions for the organizational chart of her/his team, and has it endorsed by her/his line manager, the Health Coordinator and the HR department.
• S/he prepares job descriptions for members of her/his team, has them endorsed by her/his line manager, the Health Coordinator and the HR Department, and participates actively in the recruitment process (tests, interviews, etc.).
• S/he ensures that each member of her/his team is subject to a written appraisal at least once per contract period and per year, and at a minimum before leaving mission or prior to a new promotion.
• S/he participates in any decisions related to the termination of employment contracts of her/his team members.
• S/he ensures that all required HR documents for her/his team (attendance sheet, leave request, etc.) are communicated to the HR Department on time.
• S/he identifies training needs of the project teams, addresses them (organizational and technical support, Health approaches and medical support, methodology, organization of training sessions, etc.) and coordinates with the HR Manager in planning/conducting training.
• S/he directly provides regular technical trainings and capacity building to the program staff and members of other teams when relevant.
• When relevant, s/he designs, implements, follows up and updates individual capacity building plans for her/his senior team members. S/he supports her/his senior team members for long-term evolution.
• When relevant, s/he attends any recommended training in accordance with her/his line manager and continuously updates her/his skills and knowledge to ensure the quality of project activities.

ENSURES LOGISTIC AND ADMINISTRATIVE MONITORING OF THE HEALTH PROGRAMS

• In coordination with the Logistics Department, s/he organizes the logistical components of her/his program (BoQs, delivery, distribution, on-site storage, etc.) and ensures appropriate space and materials are allocated for the proper implementation of Health activities.
• S/he addresses her/his Health program needs according to the available budget. S/he takes into account and complies with all logistics rules, procedures and processes, ensuring the timely supply of all logistics needs for the successful implementation of her/his activities.
• S/he prepares and transmits purchase requests according to the health activities needs, s/he ensures proper communication of specifications and complies with all logistics rules, procedures and processes. More specifically, s/he addresses her/his Health program needs for pharmaceutical supplies (drugs, medical consumables and medical equipment) according to the available budgets. S/he participates in the needs estimation of pharmaceutical supplies. S/he considers PUI Pharmaceutical supplies purchase procedures and dedicated PUI tools (pharmacy catalogue, saga-stock, needs estimates file, Medical Purchase Request etc.). S/he anticipates the time and logistical constraints of the mission to ensure that medical purchase requests are realistic considering procurement timelines.
• If required, s/he participates actively to prepare calls for tender in collaboration with the Logistic Department. tests if needed.
• S/he contributes to the offers analysis for purchases with high technical specifications and realizes required conformity/quality, if necessary, in coordination with support departments, s/he participates in the process defining and selecting Financial Service Provider and/or system management within the framework of CVA programs and in line with PUI processes.
• In coordination with her/his line manager and the Logistic Department, s/he ensures that the storage of her/his program supplies is appropriate and in line with requirements. More specifically, s/he ensures appropriate storage of pharmaceutical supplies (drugs, medical consumables and medical equipment) in line with PUI Pharmacy Management Guidelines.
• S/he communicates to her/his line manager and/or the Logistic Department on a weekly basis her/his needs related to vehicles and material, including communication equipment, for the implementation of program activities.
• S/he is responsible for the eligibility and good utilization of funds allocated to the activities under her/his management.
• In coordination with her/his line manager and the Finance department, s/he ensures that the monthly budget tracking of the programs falling under her/his responsibility is up to date (Budget Follow Up), participates in budget analysis, detects possible anomalies, and proposes adjustments.
• S/he provides forecasts on her/his budget lines to the Finance department monthly contributing to the monthly budget follow-up process.
• On a monthly basis, s/he provides her/his line manager and the Finance department with all necessary information for the development of cash flow estimates specific to her/his program.

ENSURE REPRESENTATION, COORDINATION AND REPORTING FOR PUI FOR THE HEALTH SECTOR

• In coordination with her/his line manager, s/he represents PUI in the project area with any relevant stakeholders, local, national and international partners, and local community representatives in order to facilitate the implementation of the project/s’ activities and ensures that good relations are maintained with each of them, in line with PUI’s principles.
• In agreement with her/his line manager and the Health Coordinator, s/he actively participates in the health cluster/Working Groups meetings, and other relevant coordination groups, and participates in the elaboration of common tools and guidelines.
• Under her/his line manager supervision, s/he sets up a network, coordinates and communicates with the stakeholders acting in the same areas. S/he ensures effective coordination and collaboration with key stakeholders and partners – NGOs, civil society organizations (CBOs), community groups etc.
• In the event of visits from Donors, s/he actively participates in the preparation and the smooth organization of the visit.
• As required by her/his line manager, s/he actively participates to the different internal coordination meetings in link with Health projects: weekly base meeting, Health team meetings, etc.
• S/he communicates the needs and requests of her/his team to the other departments, using the proper communication channels, and ensuring her/his team does the same with proper anticipation and level of formalization.
• S/he transmits required internal reports to her/his line manager and to the Health Coordinator while making sure to meet the internal deadlines for endorsement (Situation Report). S/he reports to the Health Coordinator on the required technical aspects and quality concerns.
• When required, s/he contributes to external reports regarding Health interventions and activities and transmits her/his parts to her/his line manager, the MEAL department and the Health Coordinator while making sure to meet the external contractual deadlines (project reports).

CONTRIBUTE TO THE ANALYSIS OF THE HEALTH CONTEXT AND NEEDS, TO THE DEFINITION OF THE HEALTH STRATEGY AND THE DESIGN OF NEW HEALTH INTERVENTIONS

• S/he participates in identifying Health-related needs in coordination with her/his line manager and the Health Coordinator.
• In close collaboration with the Health Coordinator, s/he participates in the identification of emerging Health needs in the area of intervention, particularly through the integration of Health in multisectoral needs assessment. If necessary, s/he contributes to the adaptation of data collection tools for Health needs assessments.
• S/he contributes to the operational development of the mission through active participation in the mission annual programming and strategy development exercise. S/he is especially involved in the strategic development of Health interventions, considering market-based programming and Cash Transfer Programming (CTP) modalities if relevant.
• S/he works in close coordination with relevant staff in other PUI departments, including WaSH, MHPSS, Protection, FNSL and MEAL, to ensure the strong integration of Health with other sectors, and to promote the development of new approaches and collaborations for future programming.
• In the context of developing new operations and together with her/his line manager, the Health Coordinator and the technical PMs team, s/he contributes to the design of new project proposals. S/he makes recommendations on the budget, human resources, logistics and timeframe needed for implementation, and identifies quantitative and qualitative performance indicators.
• When designing new Health interventions, s/he ensures the quality of the interventions by considering protection mainstreaming principles and other crosscutting topics such as gender and environmental issues.

ENSURE THE SAFETY OF PROPERTY AND PEOPLE

• S/he ensures that the team under her/his responsibility knows the security plan and respects the safety rules.
• S/he contributes to the collection of information related to security on her/his intervention area and transmit it to her/his line manager and/or the security focal point regularly, or on an ad-hoc basis if urgent.
• S/he ensures that members of her/his team, and daily paid workers as the case may be, are provided with safety gear adapted to their activities (for example: PPE (Personal Protective Equipment), PEP (Post-Exposure Prophylaxis) kits, helmets, security boots, protection clothes, gloves etc.)

PRIORITIES OF THE DEPARTMENT FOR THIS POSITION

• Effective use of existing health and Nutrition working tools and new ones that will be developed by the Health Team in Coordination to be used to improve the work of the programs in Mokha Projects intervention areas.
• Provision of technical guidance to Mokha program staff for quality assurance during implementation of projects activities.
• Working with the MEAL Team in Mokha to utilize reporting tools on indicators and adhering to the use of the tools that will be produced by the MEAL Department to improve program’s success against indicators.
• Building Mokha program staff capacities to forge proper succession plans for the sake of continuity and retention of competent and reliable technical staff.
• Curtailing challenges on the effective use of the services of Mokha Programs’ Daily Workers.

SUPERVISORY RESONSIBILITY

• This position will directly supervise Medical Officers (Doctors) Team Leaders, Pharmacy Officers, Health Facilities Managers, and/or indirectly supervise Field Based MHPSS Officers, Midwife Supervisors etc.
• Details about supervisory role will be communicated during interviews.

REQUIRED SKILLS AND EXPERTISE

Mandatory Requirements:

• Education Background: Bachelor’s degree in medical science is mandatory, other professional Diploma trainings in nutrition and/or Pharmacy Management will be an added advantage.
• Language Skills: English Language skills for effective communication with foreign nationals is required, excellent expertise in oral and written Arabic language is an obligation.
• Working Experience: Minimum of 4 years of work history or experience with INGOs and above in Southern Yemen. Knowledge about DHO Activities in Mokha and Hayes will be an added advantage.
• Conceptual Skills: Experience working with Health Authorities in Southern Yemen is very essential for this job with strong diplomatic or negotiation skills.
• Computer Skills: Microsoft Office Pack is required, any other expertise in IT related trainings such as the use of Saga or other online applications for reporting and medical commodities stock management is an added advantage.

Others Expertise:

• Team Management Skills with strong team spirit & conflict mitigation & resolution experience.
• Sound knowledge about administration specifically in budget monitoring and management with standard compliance regulations in procurements and warehousing of medical commodities.
• Knowledge about donor’s procedures (ECHO, CDC, BHA, UN Agencies and others).
• Ability to work independently with limited supervision and under pressure.
• Self-started, proactive in making new initiatives with high sense of responsibility with an expertise of risk analysis and mitigation.
• Capacity to quickly adopt to organizational culture with rigor and ability to meet deadlines.

SALARY AND BENEFIT PACKAGE

Salary:

• This is a Junior Manager Level Position in the Mission with a very competitive salary package that falls within Level-10-A of PU-AMI Salary Scale. It is a Senior Manager position at Mokha Field Base.
• Further negotiation on salary adjustment is possible based on the skills and competencies that will be exhibited by a wining candidate.

Benefits:

• Medical Insurance coverage for employee with two dependents
• Additional allowances available in line with Government of Yemen Labor Law and PU-AMI Internal Regulations. Accommodation (exceptional) allowance will be available if candidate is a resident out of Mokha City.
• Details about benefits will be communicated during interview of candidates.