Job description:
Are you passionate about administrative excellence and adept at managing client requests in immigration matters? We are actively seeking a skilled Client Coordinator with a strong background in the Qatar system to join our team. In this crucial role, your focus will be on delivering first-rate administrative support and expertly handling client requests related to immigration and administration, ensuring efficient operations and client satisfaction.
Note: this position may require going to our clients' offices and conducting a portion of the daily work from there.
Responsibilities:
- Act as the primary point of liaison for clients, ensuring their needs are met through phone, email, or direct face-to-face interactions.
- Manage and oversee the meticulous handling of client paperwork, ensuring the timely collection and organization of all essential documents.
- Skillfully draft, prepare, and finalize official documentation, including correspondence, applications, and other pertinent materials.
- Efficiently handle client requests utilizing the company's proprietary software, collaborating closely with the appropriate departments to ensure inquiries are addressed and tasks are executed to completion.
Qualifications:
- +2 years of experience in a similar role
- Working knowledge of the office equipment and computer software
- English fluency
- Excellent communication and negotiation skills
- Attentive work ethic, information-oriented, as well as self-motivated
- Great attention to detail and organization skills
Working hours from 8am to 5pm (1 hour lunch break). Friday is OFF and Saturday is OFF (but on call).