وظائف تخطيط عمراني في اليمن

<div> <p><br></p></div> <p> </p> <ul> <li> <p>University degree in Civil Engineering, Architecture, Urban Planning, or a related engineering field</p> </li> <li> <p>Minimum 4 years of professional experience in WASH/Shelter programming.</p> </li> <li> <p>At least 4 years experience in humanitarian or recovery contexts.</p> </li> <li>Minimum two years experience in team management.</li> <li> <p>Previous experience working in complex and volatile environments</p> </li> <li> <p>Strong coordination experience with government authorities, clusters, national NGOs, international NGOs, and UN agencies</p> </li> <li> <p>Solid understanding of project monitoring, evaluation, and reporting, with ability to design effective M&amp;E tools</p> </li> <li> <p>Documented results related to programme responsibilities</p> </li> <li> <p>Proven leadership skills and clear knowledge of own leadership profile</p> </li> <li> <p>Fluency in English, both written and verbal</p> </li> </ul> <div> <p> <strong>Generic Responsibilities:</strong> </p> </div> <div> <ul> <li>Supervise and implement WASH/Shelter projects according to strategy, proposals and plans</li> <li>Ensure adherence to NRC policies and donor requirements</li> <li>Develop annual activity and work plans</li> <li>Supervision, training and development of project staff</li> <li>Promote and share ideas for improvement and necessary changes in the activities</li> <li>Cooperate with relevant partners and local authorities</li> <li>Organize trainings for the team, relevant partners and beneficiaries</li> <li>Monthly activity/project reports and other reporting as required</li> <li>Ensure proper filing of all project documents</li> </ul> </div> <div> <p> <strong>Specific responsibilities:</strong> </p> </div> <div> <ul> <li>Lead, plan, organize and carry out daily WASH/Shelter activities within NRC area of interventions in line with agreed work plans, strategies and methodologies.</li> <li>Implement effectively and within time and budget WASH/Shelter program as per the project proposals and project requirements. </li> <li>Develop and review project designs to ensure compliance with relevant standards, procedures, and codes.</li> <li>Manage the daily field operation of WASH/Shelter projects including CCCM </li> <li>Assist the WASH/Shelter coordinator in tracking indicators in order to take remedial measures early. </li> <li>Maintain regular budget control, ensuring spending within available unit cost and budget lines.</li> <li>Represent NRC in the WASH/Shelter sub-Clusters and in other coordination forums</li> <li>Monitor and document the implementation of project activities done by implementing partners and/or contractors (plan of action activities, contracts, financial expenditures and project documentation). </li> <li>Leading WASH/Shelter activities in data collections, and data quality on bassline/PDMs and end line of WASH projects and draft the initial report. </li> <li>Provide technical support on the ground and assign tasks (Soft/Hard) team in implementation of the daily water/sanitation/Shelter/CCCM activities</li> <li>Supervise all construction work related to WASH/Shelter and take lead on technical verification of work provided by contractors.</li> <li>Ensure that all work carried out is sensitive to community needs, promotes participation and empowerment of community members, and that a system is in place to get feedback on process and impact of the program;</li> <li>Draft and develop monthly report, interim reports and final project reports and submit to WASH/Shelter Co.</li> <li>Any other tasks as assigned by the immediate superior.</li> </ul> </div>

<p>What we do Since 1863, the International Committee of the Red Cross (ICRC) has worked to preserve human dignity and relieve suffering caused by war and armed violence. In collaboration with our Red Cross and Red Crescent partners around the world, we do everything we can to deliver life-saving aid, reconnect families and locate missing people helping those who need it most, regardless of who they are and what side of the front line they are on. We engage with authorities and armed forces on all sides, often confidentially, pressing for access to detainees to improve their living conditions and urging compliance with international humanitarian law to protect non-combatants, including from digital threats.</p><p>Purpose The Supply-Chain Planner is responsible for making sure that all forecasts are received, registered and matched with firm demand. S/he ensures that goods are sourced according to an agreed plan.</p><h4>Accountabilities &amp; functional responsibilities</h4><ul><li>Monitors material resources planning (MRP) suggestions, analyses supply and demand and makes appropriate recommendations to improve forecasting accuracy.</li><li>Decides how orders should be filled based on the delegation stocking strategy for each category, priorities identified in coordination with staff requesting services and the logistics team and flow optimization techniques (consolidating orders or making partial deliveries).</li><li>Based on the MRP system, creates draft order purchase, order transfers, order inter sites and work orders. Sets and updates the MRP system parameters and item settings in JD Edwards software (lead time, planner number, planning code, order-policy code, etc.).</li><li>Leads the demand-planning process for their delegation and its associated sub-delegations; indirectly contributes to the delegation s sourcing plan.</li><li>Contributes to defining the delegation s supply network.</li><li>Is responsible for the delegation s consolidated demand figures and proposes and monitors buffer stock based on their analysis.</li><li>Raises awareness of the costs associated with the delegation s stock-management policy and the benefits of good planning and forecasting.</li><li>Contributes to setting stock-management policy for the country, aligning it with the work of the Regional Supply-Chain Planner and ensuring that operational constraints are taken into account.</li></ul><h4>ADDITIONAL DUTIES</h4><ul><li>Follows up on all work-related messages and correspondence with the relevant contacts and departments</li><li>Is aware of the delegation s objectives and has a good knowledge of the Movement and other contacts relevant to the position</li><li>Collects and shares information so as to improve the ICRC s understanding of the environment and humanitarian trends and responses</li><li>Represents the ICRC in an appropriate way during activities, in meetings and in the field, and avoids any activity that may reflect negatively on the ICRC s image</li><li>Takes responsibility for their own professional learning and development</li></ul><h4>Additional information</h4><ul><li>Type of role:Regular</li><li>Working rate:100%</li><li>Location: Sana'a</li><li>Job level:B3</li><li>Length of assignment: one Year</li><li>Type of position: Maximum term contract</li><li>Application deadline: 21/11/2026</li><li>This post is for Yemeni Nationality only</li></ul><h4>Our values</h4><ul><li>At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this page.</li></ul><h4>Reports to (role)</h4><ul><li>Supply Chain Coordinator</li><li>Logistics Coordinator</li></ul><h4>People management responsibilities</h4><ul><li>No</li></ul><h4>Scope &amp; impact</h4><ul><li>Geographic remit: country-level, or regional for the Logistics Support Centre.</li></ul><h4>Relationships</h4><ul><li>Internally, interacts with the Supply Chain Coordinator, the delegation s Buyers, warehousing and transport staff, the global planning network and Supply Chain Officers.</li><li>Has no external relationships.</li></ul><h4>Certifications / Education required</h4><ul><li>University degree or equivalent experience.</li><li>Additional vocational training in health sciences an asset.</li><li>Computer proficiency and ability to run specialized software.</li><li>Good command of English.</li><li>Good command of an enterprise resource planning system.</li></ul><h4>Professional experience required</h4><ul><li>Typically six to nine years overall professional experience.</li><li>Experience in supply chain management.</li><li>Experience in planning and forecasting.</li></ul><p><strong>Desired Candidate Profile</strong></p>University degree or equivalent experience.<br>Additional vocational training in health sciences an asset.<br>Computer proficiency and ability to run specialized software.<br>Good command of English.<br>Good command of an enterprise resource planning system.<br>Typically six to nine years overall professional experience.<br>Experience in supply chain management.<br>Experience in planning and forecasting.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Supply​ <br>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.<br><br>About the role <br><span><strong>Please note: this position has a planned start date of January 1, 2027. Earlier start dates are not possible.</strong></span><br> </span><p>Seeking an opportunity where you can gain hand-on experience in Supply Chain Management?</p><br> <p>As a&nbsp;<strong>Demand Planning Intern</strong>&nbsp;at Reckitt, you'll be actively supporting our Supply Team, supported by our great Demand Planning Team. We're inviting you to be a cornerstone of our continuous drive for excellence, where your influence will go beyond operations to truly shape our success. For this position we're looking for a great collaborator who is available for&nbsp;<strong>at least 6 months</strong>&nbsp;(ideally longer), working full-time.</p><br><br><br>Your responsibilities <br><ul> <li>Support various operational facets of Demand &amp; Supply Planning.</li> <li>Actively participate in specific projects, offering innovative ideas and solutions.</li> <li>Engage in data collection and analysis to enhance supply chain efficiency and effectiveness.</li> <li>Assist with meticulous documentation and record-keeping for Supply Services ventures.</li> <li>Collaborate with different departments to support multifaceted projects and broaden your scope within supply chain dynamics.</li> <li>End-to-End Supply Chain Reports to align material planning with demand, optimizing stock levels and procurement timing.</li> <li>Collaborate cross-functionally with supply colleagues, logistics, sales, marketing and external suppliers to ensure timely fulfillment.</li> </ul><br><br>The experience we're looking for <br><ul> <li>Excellent analytical process with a keen eye for detail and collaborative team spirit.</li> <li>Proficient in Microsoft Office Suite and adaptable to learning new technology tools.</li> <li>A proactive learner with a positive mindset keen to contribute to our Supply Chain Success Story.</li> </ul><br><br>The skills for success <br>Supply Chain Management, Business Partnership, Collaboration and partnership building, Relationship Management, Business Acumen, Productivity management, Improve business processes, Advanced Analytics, Data Analytics, Supply Chain Planning, Logistics Management.<br><br>What we offer <br><ul> <li>Great colleagues.</li> <li>50% subsidy for the Deutschlandticket (Germany travel pass).</li> <li>A modern office with good transport connections.</li> <li>Subsidized meals in the canteen and free drinks.</li> <li>Company events and sporting activities.</li> </ul><br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </div>

<p> <b>Project:</b> Yemen Integrated Urban Services Emergency Project Phase II (YIUSEP II), Yemen Emergency Human Capital Project (YEHCP), and Integrated Water and Sanitation Emergency Project (IWISE)</p> <p> <b>Duty Station:</b> Yemen</p> <p> <b>Contract Type: </b>Daily Retainer - CTG</p> <p> <b>Supervisor:</b> Project Manager</p> <p> <b>Duration</b>: Initially until end of 2026 with extension possibility</p> <p>The Our client Middle East Region (MR) provides strategic leadership, performance oversight, and support to Our client operations across Iraq, Jordan, Lebanon, Syria, Yemen, and the State of Palestine. MR is responsible for positioning Our client as a key development partner in the region through high-level engagement with regional bodies, UN coordination mechanisms, development banks, donors, and intergovernmental organisations. By fostering strategic partnerships and promoting operational excellence, the region supports country teams in delivering sustainable solutions to complex development, peace, and humanitarian challenges.</p> <p>Working with the E&amp;S Specialist, this position is essential for mitigating social risks associated with infrastructure rehabilitation, urban service delivery, water, and health sector activities in a fragile, conflict-affected environment (FCV). The role focuses on supporting subproject screening, instrument preparation, stakeholder engagement, labor standard oversight, and the implementation of the Grievance Mechanism (GRM) to safeguard community well-being and project sustainability</p><b> Role objectives Functions / Key Results Expected</b><p> </p> 1. Compliance Support<p> </p> <p> <b>Subproject Screening:</b> Assist in preparing, reviewing, and validating Environmental and Social Screening Forms for all proposed subprojects, ensuring rigorous verification of screening documents submitted by Implementing Partners (IPs).</p> <p> <b>E&amp;S Instrument:</b> Support the drafting, review, and regular updating of site-specific Environmental and Social Management Plans (ESMPs), Resettlement Action Plans (RAPs), and Abbreviated RAPs where applicable, ensuring alignment with WB Environmental and Social Standards (ESS).</p> <p> <b>Inclusive &amp; Protective Design Integration:</b> Proactively ensure subproject designs embed social inclusion, gender mainstreaming, universal access, protection of vulnerable/disadvantaged groups, and robust prevention of local social conflict.</p> <p> </p> 2. Stakeholder Engagement and Social Accountability<p> </p> <p> <b>Inclusive Consultation &amp; Vulnerable Group Outreach:</b> Facilitate meaningful, culturally appropriate public consultations and information disclosure in line with the Stakeholder Engagement Plan (SEP), utilizing targeted methodologies to ensure the participation of Internally Displaced Persons (IDPs), female-headed households, and persons with disabilities.</p> <p> <b>Local Governance &amp; IP Liaison:</b> Maintain continuous, transparent communication and consultation with local authorities, traditional leaders, IPs, and beneficiary communities to manage expectations and mitigate project-induced risks.</p> <p> <b>Continuous Engagement Monitoring:</b> Oversee and sustain the execution of stakeholder engagement activities at the community level throughout the entire lifecycle of subproject implementation.</p> <p> <b>Social Accountability Documentation:</b> Capture, categorize, and archive community concerns, feedback, and expectations, verifying that contractors take visible corrective action based on community input.</p> <p> <b>IP &amp; Contractor Compliance Oversight:</b> Ensure that Implementing Partners and contractors execute standardized engagement protocols before, during, and after the completion of all subproject works.</p> <p> <b>Grievance Mechanism (GM) Operationalization:</b> Support the establishment, daily operation, and performance monitoring of the project's multi-tiered GM at the IP and site levels, ensuring all complaints are logged, investigated, and closed within established World Bank timeframes.</p> <p> <b>GM Accessibility and Awareness:</b> Drive the resolution of high-level grievances while proactively ensuring that GM intake channels and system procedures are widely recognized by all project-affected parties and beneficiaries.</p> <p> <b>Functional System Verification:</b> Validate that all Implementing Partners and contractors develop and maintain functional, responsive grievance systems that strictly adhere to overarching project requirements.</p> <p> </p> 3. Field Monitoring and Reporting<p> </p> <p> <b>Non-Compliance Tracking &amp; Rectification:</b> Conduct regular field visits to identify instances of social non-compliance, co-develop time-bound Corrective Action Plans (CAPs) with contractors, and rigorously track resolution progress.</p> <p> <b>Data-Driven Social Reporting:</b> Collect, clean, and consolidate field-level data to formulate high-resolution social monitoring inputs, maintaining structured logs, social non-compliance issues, and Grievance Mechanism (GM) performance indicators.</p> <p> <b>Labor Requirements Oversight:</b> Monitor the implementation of labor requirements (ESS2), verifying that contractor workers receive appropriate training, sign Codes of Conduct (CoC), and have access to a functional, dedicated worker GM. Verifying the workers payments and ensuring workers wages are timely paid by the relevant employers under the Project. </p> <p> <b>Land &amp; Resettlement Verification:</b> Verify subproject compliance with the project's Resettlement Framework (RF) and monitor any processes involving Voluntary Land Donation (VLD) or asset impacts to ensure zero unauthorized economic/physical displacement.</p> <p> <b>Community Health, Safety &amp; Security Monitoring:</b> Assess and monitor subproject impacts on community health and safety (ESS4), including traffic safety, exposure to hazards, and security arrangements, ensuring critical incidents are escalated and addressed immediately.</p> <p> </p> 4. Capacity Building and Knowledge Management<p> </p> <p> Support in developing and delivering targeted training and orientation sessions on social safeguards, worker Code of Conduct, labor requirements, and GM operations for our client personnel, IPs, contractors, and local community committees.</p> <p> Maintain organized, audit-ready social documentation archives (consultation minutes, gender-disaggregated attendance sheets, GM registries, and training logs).</p> <p> Assist in capturing success stories, lessons learned, and best practices to contribute to HSSE and social safeguard guidance documents and tools.<br> </p> Deliverables and Timeframe<p><strong>Desired Candidate Profile</strong></p><h4><b>Education Requirements</b></h4> <p> <b>Required:</b> An Advanced University Degree (Master's degree or equivalent) preferably in Social Sciences, Sociology, Development Studies, Public Administration, Environmental Science, International Relations, or relevant scientific/social disciplines is required.</p> <p> <b>Desired:</b> A First-Level University Degree (Bachelor's degree) in combination with an additional 2 years of relevant work experience can be accepted in lieu of the advanced degree.</p> <h4>Experience Requirements</h4> <p> <b>Required:</b> </p> <p> A minimum of 4 years of relevant professional experience with a Master's degree (or 6 years with a Bachelor's degree) in social risk management, stakeholder engagement, grievance handling, or social safeguards support is required.</p> <p> Experience in stakeholder engagement, public consultations, and community facilitation is required.</p> <p> <b>Desired:</b> </p> <p> Direct, proven experience working on World Bank-funded projects and a strong understanding of the ESF and ESSs (specifically ESS1, ESS2, ESS4, ESS5, and ESS10) in FCV settings (Yemen or similar context) is highly desirable.</p> <p> Experience in providing technical support and guidance on E&amp;S and social risk issues to project teams, contractors, and local partners is an asset.</p> <p> Experience in monitoring and reporting on social compliance, GM performance, and field-level incidents is an asset.</p> <p> Proven ability to engage and collaborate with stakeholders at various levels, including government agencies, local implementing partners (such as PWP, RMF, Local Corporations), contractors, and local communities.</p> <p> Excellent communication and interpersonal skills to effectively communicate social safeguard concepts and promote community accountability.</p> <p> Experience supporting capacity building, training, and document control initiatives is desirable.</p> <h4>Language Requirements</h4> <p>Language</p> <p>Proficiency Level</p> <p>Requirement</p> <p>Arabic</p> <p>Fluent</p> <p>Required</p> <p>English</p> <p>Fluent</p> <p>Required</p>

<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: Programme Policy Officer (Resilience) TYPE OF CONTRACT/LEVEL: NOB SUPERVISOR: Head of Resilience Unit UNIT/DIVISION: Programme DUTY STATION (City, Country): Aden, Yemen DURATION: 12 Months Organizational Context The incumbent serves as Deputy Head of the Climate Resilience and Livelihoods Unit of WFP Yemen, providing technical leadership across the climate resilience and livelihoods portfolio. The position operates with a high degree of independence, contributing to strategic and policy discussions, supervising staff, and supporting the delivery of complex Programmes and partnerships. Job Purpose To provide technical leadership, quality assurance and Programme oversight for resilience, livelihoods, ecosystem restoration and value chain development operations, ensuring high-quality design and implementation of Programmes, strengthened government systems and partnerships, effective management of Programme risks and performance, and evidence-based decision-making in support of WFP's resilience agenda. Key Accountabilities: 1. Technical Leadership and Quality Assurance Lead technical oversight of resilience, livelihoods, ecosystem restoration, climate adaptation, financial inclusion and value chain development interventions, ensuring Programme quality and adherence to WFP corporate strategies, technical standards and operational guidance. Ensure systematic integration of climate risk management, nutrition-sensitive programming, conflict sensitivity, gender, protection, inclusion, and accountability to affected populations considerations across resilience activities and partner-led interventions. Support the development and refinement of technical tools, methodologies, standard operating procedures and Programme guidance to strengthen quality, consistency and operational effectiveness across resilience interventions. Provide technical advice to Field Offices and cooperating partners on resilience programming approaches, community asset creation, livelihoods support, natural resource management and sustainability pathways, ensuring Programmes are delivered in accordance with approved plans, commitments, compliance requirements and agreed quality standards. Review and clear technical designs, implementation approaches, community planning tools, technical guidance notes, and proposals submitted by cooperating partners and field teams. 2. Programme Development and Strategic Support Support the Head of Unit in the strategic planning, design and expansion of the resilience portfolio, contributing technical inputs into strategic documents, concept notes, funding proposals, donor briefs, presentations, and advocacy materials. Contribute to Programme performance reviews to ensure interventions remain relevant, evidence-based, responsive to community needs, cost-effective and aligned with country Programme objectives, identifying bottlenecks, implementation risks and opportunities for improved delivery performance and efficient use of financial, operational and partnership resources. Support annual and multi-year operational planning processes for the resilience portfolio, monitoring grant implementation timelines and expenditure trends and ensuring budgets and workplans are aligned with strategic priorities, donor commitments, available resources and disbursement timeframes to maximize resource utilization and delivery of ICSP outcomes. 3. Government Engagement and Institutional Strengthening Lead day-to-day engagement with relevant government ministries, technical departments and local authorities on climate resilience and livelihoods programming. Support the strengthening of institutional capacities, policies, strategies and systems related to community resilience, livelihoods, ecosystem restoration, climate adaptation, financial inclusion, value chain development and other thematic areas as required. Facilitate alignment of WFP-supported interventions with national policies, frameworks and priorities, promoting government ownership, sustainability and systems strengthening.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in Agriculture, Natural Resource Management, Environmental Science, Climate Change, Rural Development, Economics, Food Security, Development Studies, International Relations, Social Sciences, or another field relevant to resilience and livelihoods programming. Alternatively, a first university degree in a relevant field combined with additional years of progressively responsible professional experience.</li><li>Total relevant 7 years of experience including 3 years of Professional experience in resilience, livelihoods, rural development, climate adaptation, food security, ecosystem restoration, social protection, value chain development or related fields.</li><li>Experience designing and managing development and resilience programmes in complex or fragile contexts.</li><li>Experience working with government institutions, local authorities, NGOs and development partners.</li><li>Experience providing technical guidance, quality assurance and capacity strengthening to implementing partners.</li><li>Experience contributing to programme design, proposal development, donor reporting and strategic planning.</li><li>Experience supervising teams and coordinating multi-stakeholder processes</li><li>Experience working with UN agencies, international organizations or donor-funded programmes is an advantage.</li><li>Strong technical expertise in resilience programming, livelihoods development and community-based approaches.</li><li>Knowledge of climate adaptation, climate risk management, natural resource management and ecosystem restoration.</li><li>Strong analytical, problem-solving and programme quality assurance skills.</li><li>Ability to translate monitoring evidence and learning into programme improvements.</li><li>Strong stakeholder engagement, negotiation and partnership-building skills.</li><li>Excellent drafting and communication skills in English.</li><li>Demonstrated ability to supervise, coach and develop staff.</li><li>Strong planning, coordination and organizational skills.</li><li>Proficiency in Microsoft Office applications and data analysis/reporting tools.</li><li>Familiarity with Frameworks Demonstrated knowledge of, and ability to apply, relevant international and organizational frameworks, including:</li><ul><li>Resilience-building and livelihoods programming approaches.</li><li>Climate adaptation and climate risk management frameworks.</li><li>Community-based natural resource management and ecosystem restoration approaches.</li><li>Social protection and productive safety-net programming.</li><li>Food systems and market systems development approaches.</li><li>Results-based management and adaptive programme management methodologies.</li><li>Capacity strengthening and systems strengthening approaches.</li><li>Accountability to Affected Populations (AAP), Protection and Gender frameworks.</li><li>Monitoring, Evaluation, Accountability and Learning (MEAL) principles.</li><li>Partnership management and localization approaches.</li><li>Humanitarian-development-peace nexus programming concepts.</li><li>Relevant WFP programme, partnership, safeguarding and risk-management policies and standards.</li></ul><li>Fluency (level C) in English language, knowledge of Arabic is an asset.</li></ul>

<p>To lead the Country Office CBT operational lifecycle, oversee technical end-to-end data controls, and manage a team of multi-disciplinary national personnel. The incumbent will standardize distribution mechanisms, drive FSP diversification, govern macro-level reconciliation loops, and steer strategic policy coordination with UN counterparts and government authorities regarding Identity Management architectures, data-minimization rules, and national social protection single registries.</p><p><br></p><p><b>KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):</b></p><p><br></p><p>Within delegated authority and under the direct supervision of the Head of CBT/IDM Officer, the National Programme Officer will execute the following core accountabilities:</p><p><br></p><p>1. Strategic Leadership &amp; Team Management</p><p><br></p><p>Team Leadership: Lead and manage the Country Office CBT team, providing clear operational coordination, technical oversight, performance management, and targeted capacity building.</p><p><br></p><p>Strategic Programming: Advance WFP’s approach to CBT programming in Yemen through cash, value vouchers, and innovative transfer modalities, ensuring assistance remains secure, cost-effective, and fully assured against fiduciary risks.</p><p><br></p><p>Capacity Strengthening: Assess, design, and implement comprehensive CBT training modules and learning sessions for WFP personnel and cooperating partners to maintain operational excellence across the delivery chain.</p><p><br></p><p>2. Operational Controls &amp; Pipeline Assurance</p><p><br></p><p>SOP Standardization: Author, update, and institutionalize comprehensive Standard Operating Procedures (SOPs) for CBT business processes, ensuring they are user-oriented, auditable, and fully compliant with corporate headquarters directives.</p><p><br></p><p>Data Verification &amp; Clearance: Analyze, review, and clear monthly Field Office distribution plans and pipeline requirements. Enforce strict quality control and structural consistency over all beneficiary distribution lists prior to routing them for official Programme clearance.</p><p><br></p><p>Reconciliation &amp; Accountability Control: Oversee the execution of all CBT assurance and compliance tracking frameworks, guaranteeing that end-of-cycle financial reconciliation reports are delivered by FSPs, rigorously verified, and approved without delay.</p><p><br></p><p>Pipeline Data Consolidation: Coordinate the systematic gathering, consolidation, and cleaning of monthly transfer data to feed into the centralized Country Office pipeline report, ensuring data integrity and information consistency for senior leadership decision-making.</p><p><br></p><p>3. FSP Planning, Innovation &amp; Interoperability</p><p><br></p><p>FSP Strategic Planning: Formulate and execute a comprehensive FSP diversification strategy to mitigate institutional risks, evaluate market readiness, and pioneer the integration of multi-channel digital payment networks (e.g., PlugPay and blockchain-linked building blocks).</p><p><br></p><p>Inter-Agency Social Protection Interoperability: Coordinate technical actions and legal clauses required to formalize high-level Memorandums of Understanding (MoUs) with UN sister agencies to enable WFP data contribution toward Yemen's future unified Social Protection Single Registry.</p><p><br></p><p>4. Identity Management (IDM) &amp; Data Governance</p><p><br></p><p>IDM Policy Coordination: Coordinate operational and cross-cutting policy decisions with relevant units regarding beneficiary identity management, data minimization principles, and the contextual, safe deployment of biometric verification platforms.</p><p><br></p><p>Data Protection &amp; Maturity: Formulate operational guidance notes on identity management, establish clear parameters for data collection, secure processing loops, and beneficiary information protection across all active Programme activities.</p><p><br></p><p>Architecture Alignment: Evaluate and align localized digital systems currently supporting cash, value voucher, in-kind, and commodity voucher tracking against corporately endorsed software modules under WFP’s global IDM Target Architecture.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Advanced University Degree (master s or equivalent) in International Affairs, Economics, Public Health, Agriculture, Environmental Science, Social Sciences, or another field relevant to international humanitarian/development assistance. Alternatively, a First University Degree (Bachelor's) combined with a minimum of three (3) additional years of directly related progressive professional work experience.</p><p>Total relevant 7 years of experience including 3 years of professional experience specifically focused on strategic design, field implementation, and technical evaluation of cash-based assistance programs. Direct experience planning and implementing safety net or emergency response operations at the implementation level in developing countries or complex emergency settings.</p><p><strong>Desirable:</strong> Proven experience establishing corporate standard operating procedures with Financial Service Providers (FSPs) or managing identity management database transfers.</p><p><strong>Knowledge &amp; Skills:</strong> Strong technical mastery across the design, delivery, and compliance tracking of multi-modality cash and voucher programs. Deep technical understanding of food security, livelihoods, and social protection safety net models within fragile states. Comprehensive understanding of UN and WFP programming requirements, with practical knowledge of Emergency Preparedness and Response (EPR), data assurance protocols, and funds management. Excellent analytical, negotiation, and diplomatic communication skills (both written and oral), with a demonstrated ability to cultivate relationships with local government authorities, donors, and UN agencies. Proven leadership capability to direct diverse, multi-cultural teams and monitor complex individual and collective work plans under pressure.</p><p><strong>Languages:</strong> Fluent in written and oral English and Arabic</p>

<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: Programme Policy Office (Cash Based Transfer) TYPE OF CONTRACT/LEVEL: Fixed Term NOA SUPERVISOR: Programme Policy Officer UNIT/DIVISION: Programme DUTY STATION (City, Country): Aden, Yemen DURATION: 12 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: WFP operations across Yemen are conducted within a highly complex, volatile, and high-risk humanitarian environment. To deliver large-scale assistance safely, efficiently, and accountably, WFP relies heavily on its Cash-Based Transfer (CBT) and Identity Management (IDM) delivery infrastructure to meet acute food security and nutrition needs. The position is based in the WFP, Yemen country office and reports directly to the National Officer of the CBT Unit under the overall supervision of the Head of the CBT/IDM Unit. The incumbent supports the technical implementation, tracking, reconciliation, and coordination of CBT activities. The role requires strong initiative, technical accountability, and independent judgment to resolve day-to-day operational challenges, coordinate extensively with internal units and external Financial Service Providers (FSPs), and ensure the transparent and timely delivery of digital cash assistance to WFP beneficiaries. JOB PURPOSE To provide end-to-end technical, financial, and operational support for the planning, implementation, and quality assurance of CBT interventions. The incumbent will ensure rigorous data compliance across field distribution lists, manage monthly FSP reconciliation loops, maintain corporate financial tracking systems, and serve as the technical Secretariat for the internal WFP Cash-Based Transfer Working Group (CBT WG) to optimize cash delivery mechanisms across the operation. ACCOUNTABILITIES/RESPONSIBILITIES: Under the direct guidance of the National CBT Officer and the overall supervision of the Head of CBT/IDM, the incumbent will execute the following core accountabilities: CBT Design &amp; Implementation: Support the technical design, deployment, and optimization of CBT interventions at the Country Office level, ensuring absolute alignment with WFP s Interim Country Strategic Plan (ICSP) and programmatic strategies. Field Office Technical Support: Provide continuous technical guidance and backstopping WFP Field Offices throughout the entire CBT project management lifecycle, reinforcing corporate priorities and data standards. Financial Tracking &amp; WINGS Compliance: Monitor and follow up on transaction pipelines within WFP s corporate financial system (WINGS). Reconcile open transactions, track fund releases, and ensure absolute consistency between fund allocations and financial commitments. Platform Maintenance &amp; Utilization Reporting: Support the administrative maintenance of WFP s primary CBT management and reporting platforms, generating comprehensive data on CBT utilization rates, transfer values, and caseload distributions. FSP Reconciliation &amp; Financial Control: Lead the monthly financial reconciliation process immediately following report submissions by active Financial Service Providers (FSPs). Formulate detailed reconciliation reports, flag variances, and coordinate with third-level support to resolve data glitches. Data Quality &amp; Distribution List Control: Analyze monthly distribution plans submitted by Field Offices. Verify and control the quality, formatting, and structural consistency of all beneficiary distribution lists prior to routing them for official Programme clearance. Pipeline Reporting &amp; Information Consistency: Gather, consolidate, and clean monthly CBT distribution data for immediate integration into the centralized Country Office pipeline report. Draft accurate, time-sensitive briefs to enable data-driven decision-making by senior management and external stakeholders. CBT Working Group Secretariat: Serve as the designated Secretariat for the WFP Cash-Based Transfer Working Group (CBT WG) in the Country office. Organize technical sessions, draft meeting minutes, compile action points, and submit strategic recommendations to management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced University Degree (master's or equivalent) in International Affairs, Economics, Public Health, Agriculture, Environmental Science, Social Sciences, or another field highly relevant to international humanitarian assistance. Alternatively, a First University Degree (Bachelor's) combined with a minimum of two (2) additional years of directly related professional work experience.</li><li>Total relevant 5 years of experience in humanitarian sector including 1 year of Professional experience, specifically dedicated to the planning, design, technical implementation, and evaluation of Cash-Based Transfer (CBT) programs.</li><li>Direct experience working at the country or implementation level in developing countries or fragile states.</li><li>Desirable: Proven experience establishing standard operating procedures (SOPs) with private banks or Financial Service Providers (FSPs) within a humanitarian context.</li><li>Strong technical mastery of project lifecycle management, humanitarian principles, and cash/voucher transfer modalities.</li><li>Advanced analytical capabilities with a demonstrated ability to reconcile complex financial datasets, verify spreadsheets, and utilize enterprise resource planning (ERP) software (such as WINGS/SAP).</li><li>Excellent planning and organizational skills, with the ability to independently monitor own work plan and manage multiple deadlocked deadlines.</li><li>Proven diplomatic and communication skills (both verbal and written) to clearly explain project requirements to field counterparts, cooperating partners, and local authorities.</li><li>Resilience and high flexibility to regularly undertake field travel to remote, complex, or high-risk environments.</li><li>Fluent in written and oral English and Arabic.</li></ul>

<p>Key Responsibilities</p><p><br></p><p>1. Engineering and Project Management Support</p><p><br></p><p>Provide engineering and project management support for WFP facilities, premises and infrastructure projects through the application of best practices, innovative technologies and engineering principles.</p><p>Conduct technical assessments and develop evidence-based recommendations to improve the suitability, safety, sustainability, functionality, and operational efficiency of WFP infrastructure.</p><p>Prepare engineering designs, drawings, technical specifications, Bills of Quantities (BoQs), cost estimates and other technical documentation required for structural maintenance, renovation and construction projects.</p><p>Participate in technical and design reviews and recommend practical, innovative and cost-effective engineering solutions for new and existing facilities including the resilience programme-related facilities.</p><p>Support the planning, implementation, monitoring and quality assurance of engineering, rehabilitation, maintenance and construction projects within WFP premises.</p><p>Participate in technical evaluations during procurement processes by developing technical requirements, conducting technical evaluation and analyzing contractors’ and suppliers’ technical proposals.</p><p>Monitor project implementation progress, identify engineering risks and bottlenecks, and recommend corrective and preventive measures to ensure timely and successful project delivery.</p><p>Support the preparation, implementation and technical monitoring of School Feeding infrastructure projects, Food For Assets (FFA) programme, Healthy Kitchens projects and other programme-related engineering activities.</p><p>Prepare technical reports, project updates, engineering analyses and maintain engineering records, databases and documentation to support informed decision-making and reporting requirements.</p><p>Promote environmental sustainability, energy efficiency, climate-resilient practices, and business continuity considerations in engineering solutions and infrastructure projects.</p><p><br></p><p>2. Field Support</p><p><br></p><p>Provide engineering support and technical guidance to field offices across Yemen Country Office on infrastructure, resilience programme-related projects, and engineering-related matters.</p><p>Conduct field missions, site assessments, conditions surveys, and technical inspections to evaluate infrastructure conditions and identify engineering requirements.</p><p>Monitor engineering activities implemented at field locations and provided recommendations to ensure compliance with WFP standards, technical specifications, and operational requirements.</p><p>Coordinate with field offices and relevant stakeholders to facilitate the implementation, monitoring, and reporting of engineering and infrastructures projects.</p><p>Establish and maintain effective working relationships with internal stakeholders, government counterparts, UN agencies, implementing partners and contractors on engineering-related matters.</p><p>Support knowledge-sharing and capacity-building initiatives by providing technical guidance, training, and coaching relevant staff on engineering practices and standards.</p><p><br></p><p>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</p><p><br></p><p><br></p><p>Education:</p><p><br></p><p>Advanced University degree in Engineering (Civil Engineer) or Architecture from an institution recognized by the ministry of education in Yemen, obtained after a minimum of five years of full-time study in Yemen or abroad.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Experience:</p><p><br></p><p><br></p><p>Total relevant 5 years of experience including minimum 2 years of professional experience in operations and maintenance systems in large scale buildings (12,000 sqm).</p><p>Experience in Contract Management.</p><p>Experience with procurement procedures and practices.</p><p><br></p><p>Knowledge &amp; Skills:</p><p><br></p><p><br></p><p>Demonstrated knowledge of Yemeni legislation and regulations in relation to maintenance and construction planning, management, and implementation.</p><p>Good knowledge of public and UN procurement procedures, international contract formats, and construction management procedures.</p><p>Proficiency in MS Office (Word, Project, Excel, PowerPoint, Outlook).</p><p>Advanced knowledge of AutoCAD is required.</p><p>Working knowledge of facilities management softwares (e.g. Archibus)</p><p>Working knowledge of electrical and mechanical systems.</p><p>Good knowledge of integrated Facility Management systems.</p><p>Ability to communicate and understand technical documents in Arabic and English is required.</p><p>Good technical problem-solving skills.</p><p>Ability to understand and establish priorities and work by objectives.</p><p>Ability to work in a team establish effective working relationships and communicate with internal customers (WFP Yemen) and external counterpart (GHQ MSDE) and people from different nationalities, cultural backgrounds, and competencies.</p><p>Ability to work under stress and work overtime when required.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Advanced University degree in Engineering (Civil Engineer) or Architecture from an institution recognized by the ministry of education in Yemen, obtained after a minimum of five years of full-time study in Yemen or abroad.</p><p>Experience: Total relevant 5 years of experience including minimum 2 years of professional experience in operations and maintenance systems in large scale buildings (12,000 sqm). Experience in Contract Management. Experience with procurement procedures and practices.</p><p>Knowledge &amp; Skills: Demonstrated knowledge of Yemeni legislation and regulations in relation to maintenance and construction planning, management, and implementation. Good knowledge of public and UN procurement procedures, international contract formats, and construction management procedures. Proficiency in MS Office (Word, Project, Excel, PowerPoint, Outlook). Advanced knowledge of AutoCAD is required. Working knowledge of facilities management softwares (e.g. Archibus) Working knowledge of electrical and mechanical systems. Good knowledge of integrated Facility Management systems. Ability to communicate and understand technical documents in Arabic and English is required. Good technical problem-solving skills. Ability to understand and establish priorities and work by objectives. Ability to work in a team establish effective working relationships and communicate with internal customers (WFP Yemen) and external counterpart (GHQ MSDE) and people from different nationalities, cultural backgrounds, and competencies. Ability to work under stress and work overtime when required.</p><p>Languages: English-Arabic.</p>

<p>Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM s workplace culture at IOM workplace culture | International Organization for Migration Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, the following are considered first-tier candidates: Internal candidates Candidates from the following IOM Member States that are not represented among staff members in the Professional and higher categories: Bahamas, Barbados, Cabo Verde, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Seychelles, Solomon Islands, Suriname, Timor-Leste, Tonga, Trinidad and Tobago, Tuvalu, Vanuatu Second tier candidates include: All external candidates, except candidates from non-represented member states of IOM. Organizational Context and Scope Under the overall supervision of the Chief of Mission and direct supervision of the Head of Resources Management (HoRM), and in close collaboration with the Regional Office in Cairo and in coordination with the Supply Chain Division at Headquarters (HQ), the Supply Chain Officer will be responsible and accountable for overseeing the supply chain activities, guided by Supply Chain Management (SCM) objectives to deliver quality goods/services to the beneficiaries at optimal price and in a timely manner.</p><p>1. Conduct strategic planning for supply chain-related activities of the Country Office (CO) in close collaboration with internal and external stakeholders in the country, as well as relevant units at HQ. 2. Conduct logistics capacity assessments and market research to keep abreast decision-makers about local market trends and developments; analyze statistical data and market reports on the commodity situation, production patterns, and availability of goods and services. 3. Supervise, manage and provide first-line support and guidance for all SCM-related tasks and activities, including planning, budgeting, scheduling and provision of goods and services needed by the CO. Prepare regular progress reports, statistical information and briefing notes, as required. 4. Lead and supervise the supply chain activities in the CO, including planning, procurement, warehouse management, transport and distribution, fleet, assets and facilities management, logistics information management and reporting, and provide guidance and training to the relevant staff with respect to the related policies, rules and regulations. 5. Identify supply chain bottlenecks (value stream mapping) and optimize the processes to fill the gaps and ensure beneficiaries receive quality goods and services in a timely and efficient manner. 6. Review procurement requests, identify service providers, and evaluate information regarding vendors performance in terms of quality, prices, and timely delivery of goods/services. Maintain a pool of qualified vendors. 7. Solicit bids, quotations, and tender documents, oversee the bidding process and provide guidance for executing the procurement transactions, analyze the offers assuring conformity to specified requirements; conduct appraisals and select suppliers, and confirm terms of payment; supervise the preparation and processing of the purchase orders, and ensure receiving authorization in line with the CO s Delegation of Authority (DoA) matrix. 8. Liaise with the programme management and provide first-line technical support in the preparation and issuance of Call for Proposals and bidding documents for the tendering processes of the programmes/projects. Ensure that bidding processes are conducted fairly, transparently and in accordance with the existing procurement rules and regulations. 9. In coordination with relevant parties, ensure timely submission of asset procurement and other reports within the CO, Regional Office (RO) and relevant HQ departments, as appropriate. 10. Establish and manage appropriate and robust internal control mechanisms for the SCM process to safeguard the Organization's assets and prevent fraud, while ensuring that country-specific 11. administrative procedures are in place and followed in accordance with the Organization's rules and regulations. 12. Monitor the maintenance and repair of office facilities, including preventive maintenance. Establish maintenance agreements with competent service providers, when it is feasible and determined to be cost-effective. 13. Supervise, train, and guide the SCM staff of CO, while monitoring, evaluating, and promoting their professional and career development. 14. Represent the CO in the United Nations (UN) inter-agency meetings and forums related to supply chain management. Collaborate on sharing resources to achieve common goals and implementation of UN global initiatives. 15. Perform such other relevant duties as may be assigned.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required Qualifications and Experience</h2><p>Education Master s degree in Business Administration, Supply Chain Management, Logistics, Procurement, or a related field from an accredited academic institution with five years of relevant professional experience; or University degree in the above fields with seven years of relevant professional experience. Accredited Universities are those listed in the UNESCO World Higher Education Database.</p><p>Experience Experience in managing diverse procurement and logistics operations; Demonstrated experience in training and managing large teams of co-workers, managing vendors and suppliers; Experience in managing diverse procurement and logistics operations; Experience in managing supply chain operations in complex emergencies, fragile and/or hardship duty stations, including supporting humanitarian operations under challenging security and operational conditions; and, Demonstrated experience in planning and implementing procurement, warehousing, fleet, and logistics activities in volatile environments while ensuring business continuity and compliance with organizational policies and donor requirements.</p><p>Skills Extensive knowledge of IOM/UN internal procurement and financial rules, as well as IOM's systems and processes as they apply to procurement and logistics; and, Excellent level of computer literacy and good knowledge of Oracle is an advantage.</p><p>Languages For this position, fluency in English is required (oral and written). Working knowledge of Arabic is an advantage. Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.</p><p>Required Competencies IOM s competency framework can be found at this link . Competencies will be assessed during the selection process.</p><p>Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.</p><p>Core Competencies behavioural indicators Level 2 Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</p><p>Managerial Competencies behavioural indicators Level 2 Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.</p>

<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION JOB TITLE: VAM Officer (Assessments) TYPE OF CONTRACT/LEVEL: Service Contract L8 SUPERVISOR: VAM Officer UNIT/DIVISION: VAM DUTY STATION (City, Country): Aden, Yemen DURATION: 12 Months BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The United Nations World Food Programme (WFP) is the world's largest humanitarian organization, working to save lives and combat hunger globally. In Yemen, one of the world's most severe humanitarian crises continues to drive widespread food insecurity and vulnerability. According to the 2026 Humanitarian Needs and Response Plan (HNRP), an estimated 22.3 million people require humanitarian assistance, including 18.3 million people in need of food security and livelihood support. WFP's response focuses on saving lives, protecting livelihoods, and improving food consumption among the most vulnerable populations through life-saving food assistance and nutrition interventions. To support evidence-based programming and strategic decision-making, WFP Yemen's Vulnerability Analysis and Mapping (VAM) unit leads food security monitoring, assessments, and analysis across the country. The unit conducts large-scale food security and livelihood assessments, market monitoring, beneficiary monitoring, and other analytical activities that generate critical information on food security conditions, market trends, household vulnerabilities, and humanitarian needs. These efforts provide the evidence base for Programme design, targeting, operational planning, donor engagement, resource mobilization, and advocacy. The VAM unit manages and analyzes a wide range of datasets and produces regular analytical products, including monthly food security updates, quarterly food security and market monitoring and market functionality assessments. Through rigorous data collection, analysis, and reporting, the unit plays a central role in informing WFP's response and supporting humanitarian decision-making across Yemen. JOB PURPOSE: The VAM Officer (Assessments) will support the planning, design, implementation, and coordination of food security, market functionality, prices, rapid emergency, beneficiary targeting validation, and other quantitative and qualitative assessments conducted by WFP Yemen. The position is responsible for ensuring the collection and analysis of high-quality data to generate timely and reliable evidence on food security, humanitarian needs, market functionality, population vulnerabilities, and the effectiveness of targeting approaches and WFP interventions. The incumbent will coordinate all stages of assessments, from methodology and questionnaire design through data collection, analysis, validation, and reporting, ensuring adherence to WFP standards and best practices. The role will contribute to the production of evidence and assessment findings that inform Programme design, targeting, emergency response, and strategic decision-making, while promoting innovative assessment methodologies and data collection approaches to strengthen the quality and credibility of evidence generated by the VAM unit. Key Accountabilities (not all-inclusive) Lead the planning, design, and implementation of food security &amp; livelihoods, market functionality, prices, rapid emergency, beneficiary targeting validation, and other quantitative and qualitative assessments using face-to-face or remote survey techniques. Develop assessment methodologies, survey tools, questionnaires, sampling approaches, field protocols, and operational plans in line with WFP standards and best practices. Coordinate assessment activities with field offices, cooperating partners, enumerators, service providers, government counterparts, and other stakeholders to ensure timely and high-quality implementation. Manage remote data collection activities, including telephone-based surveys and call center operations, and serve as the primary focal point for coordination, performance monitoring, troubleshooting, and follow-up with external service providers. Lead assessment fieldwork, including enumerator training, pilot testing, field supervision, data collection monitoring, and implementation of quality assurance measures to ensure the accuracy and reliability of data. Analyze and interpret quantitative and qualitative data to generate evidence on food security conditions, livelihoods, market functionality, vulnerabilities, humanitarian needs, and the impact of WFP interventions. Coordinate beneficiary targeting validation and verification exercises, ensuring the effective application of established targeting criteria, model, tools, and standard operating procedures. Support periodic market functionality assessments following&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in Statistics, Economics, Food Security, Agriculture, Social Sciences, Development Studies, Monitoring and Evaluation, Public Policy, Geography, Data Analysis, or another field relevant to humanitarian assessments and vulnerability analysis, with strong training in survey methodology, sampling, statistical modelling, and quantitative/qualitative analysis.</p><p>Total relevant 5 years of experience including 1 year of Professional experience in statistics, quantitative/qualitative analysis, survey methodology, data management, monitoring and evaluation, food security analysis, economics, or a related field. Experience in survey design, sampling methodologies, statistical analysis, data quality assurance, and management of large datasets is highly desirable. Experience working with humanitarian, development, or socio-economic data and proficiency in statistical software packages like R, STATA, SPSS, Python would be asset.</p><p>English - Arabic.</p>

<p>• Job number: SRH06834 • Status: Employee • Area of expertise: Regional Coordination / Country Director • Position: Missions About us Desired start date : 15/12/2026 Duration of the mission : 6 months Location : Yemen mission - Based in Aden Coordination with regular travel to bases in Marib, West Coast (Al Mokha) and Taiz SOLIDARITES INTERNATIONAL (SI) is an international humanitarian aid association which, since more than 40 years, has been providing assistance to populations affected by armed conflicts and natural disasters by meeting their basic needs for food, water and shelter. Particularly committed to the fight against diseases linked to unsafe water, the leading cause of death in the world, SI's interventions provide expertise in the field of access to drinking water, sanitation and hygiene promotion, but also in the essential area of food security and livelihoods. Present in 26 countries, the SI teams 3200 people in total, made up of expatriates, national staff, permanent staff at HQ, and a few volunteers - intervene with professionalism and commitment while respecting cultural norms. About the mission SI opened its mission in Yemen in 2017, establishing its coordination office in Aden. Since then, SI has expanded the geographical scope of its interventions, establishing three operational field bases in Al Mokha, Taiz and Marib, with additional operational presence in Hodeidah and Abyan Governorates. The mission has a forecast budget of approximately EUR 11 million for 2027 and comprises approximately 4 expatriate and 70 national staff. The mission s objectives for 2027 are to expand into hard-to-reach areas and deliver quality interventions responding to emergency and protracted needs, while enhancing its longer-term resilience and development portfolio to strengthen water and natural resource management, food systems and livelihoods. SI is currently implementing 11 projects in Yemen, financed by ECHO, UN-OCHA, CDCS, SDC, DG MENA, FCDO and private donors. SI implements emergency and resilience WASH programmes, including water trucking, rehabilitation of water networks, construction of emergency latrines and showers, distribution of hygiene kits, hygiene promotion and cleaning campaigns. Under its FSL portfolio, SI provides unconditional, multipurpose cash assistance to IDPs and host communities and supports livelihoods through income-generating and CASH+ activities. In 2027 SI intends to further strengthen and expand its longer-term, integrated development portfolio. It s current development portfolio is supported by DG MENA and SDC funding, to strengthen water and natural resource management, job creation, agroecological practices, food production, financial inclusion and market access. SI will further strengthen its current partnership approach with national and international organisations, building on complementary expertise, local knowledge and shared objectives. This will include strengthening joint programme design and delivery, mutual capacity sharing and the role of national partners in shaping locally led, sustainable responses. Reports to: Country Director. Direct reports: Base Managers/ Head of Bases of all operational bases Coordinates closely with programme and support departments and Security / Humanitarian Access; Staffing numbers by base: Marib 12/ ALM 24 / TAIZ: 15 SI was among the first humanitarian actors to access the West Coast and continues to operate in hard-to-reach areas close to the frontlines in Marib, Hodeidah and Maqbanah. SI aims to maintain this operational positioning and further expand its presence to reach underserved communities. About the job General objective: Lead SI operations in Marib, Al Mokha/West Coast and Taiz, ensuring quality implementation, resource management, compliance, accountability and follow-up of audits. Supervise Base Managers/Heads of Base and support operational planning. Coordinate closely with programme, support and security teams on access, risk management and programme continuity. Maintain strong security management and negotiation with authorities and tribes. Support partnerships, representation, country strategy and assess the potential opening of a new base in DFA-controlled areas in the North. The main challenges: Marib, Taiz and Al Mokha face significant security risks due to proximity to frontlines and the presence of multiple armed groups. Each area is governed by different authorities, making stakeholder engagement and coordination essential. Strengthening and enforcing security management systems is a priority. The bases benefit from experienced management teams, although some functions oversee multiple locations. Taiz is rapidly expanding its portfolio and operational footprint. For 2PHONE_NUMBER, the context requires a stronger nexus, resilience and consortium-based approach. Planned growth includes humanitarian, resilience and livelihood programmes funded by donors such as ECHO, EU, PRO, CDCS and potentially SDRPY and SDC. Localization remains a key priority, with four new local partners being onboarded and additional partnerships planned with universities and research institutions. Increasing access constraints due to shifting territorial control require sustained negotiations with conflict parties. Priorities for the first 2-3 months: • Review programme delivery, budgets, staffing, access challenges and key commitments across all bases; establish priority action plans and regular operational reviews. • Strengthen business continuity and access arrangements with the Country Director and Security/Humanitarian Access teams. Assess options for a potential DFA/northern base, including location, legal requirements, costs, staffing and feasibility. • Build staff capacity, particularly to support the nationalisation of Head of Base positions. • Expand local and international partnerships to improve access to new operational areas. Security constraints: Security conditions are particularly critical in Taiz and Hodeidah, two active frontline areas hosting over 2 million displaced people, including nearly 300,000 recent IDPs. Strict security measures apply across Taiz, West Coast and Marib, with some areas inaccessible to international staff. Curfews generally run from 6:00 p.m. to 6:00 a.m., with slight adjustments in Aden depending on daily security assessments. SI will offer you A salaried position: According to experience, starting from EUR 3300 g</p><p><strong>Desired Candidate Profile</strong></p><p>DIPLOMAS AND EXPERIENCES : Diploma : Diploma (BA or MA) in relevant field (Political science, international relations or other) Experiment in the humanitarian sector : 3-4 years Experiment on similar positions : 0-2 years SKILLS : Technical skills : • Knowledge and experience of Yemen or Middle East appreciated • Leadership and. Management skills including: Multi-base operational leadership, project-cycle management, resource planning and programme quality; Managing and coacing staff • Security management, negotiation skills and Compliance management skills: Access negotiation, context and risk analysis, continuity planning and preparation of new bases, Internal controls and audit coordination Transversal skills : • Multi projects and multi donors management experience • Strong interpersonal skills and problem solving capacity, anticipation and self-organization capacities • Great drive to achieve results and stress management capacities, willingness to work in complex and violatile environment Languages : • Fluency in written and oral English mandatory • Arabic an asset</p>

<p><br></p> <p> </p> <p> <b>ACCOUNTABILITIES/RESPONSIBILITIES:</b> </p> <ul> <li> <p>Contribute towards the development of Yemen country office specific plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.</p> </li> <li> <p>Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.</p> </li> <li> <p>Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.</p> </li> <li> <p>Accountable for the accurately processing national payroll within the delegated authority. </p> </li> <li> <p>Deliver onboarding activities which ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization.</p> </li> <li> <p>Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to retain, manage and develop a high caliber workforce to deliver business objectives including assisting managers in succession planning.</p> </li> <li> <p>Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.</p> </li> <li> <p>Collect and analyze data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.</p> </li> <li> <p>Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.</p> </li> <li> <p>Lead various projects within Human resources management function including the one payroll project focusing on bringing together various payroll systems together.</p> </li> </ul> <p> </p> <p> <b>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</b> </p> <p> </p> <p> <b>Education:</b> </p> <p>Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with three additional years of related work experience.</p> <p> </p> <p> <b>Experience:</b> </p> <p>Total relevant 7 years of experience including 3 years of Professional experience in Human Resources with an interest in international humanitarian development.</p> <p> </p> <p> <b>DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE HR SERVICES:</b> </p> <p> Has provided direction and instruction to more junior staff members within area of payroll, staff engagement and benefits and entitlement management.</p> <p> Has gained extensive experience providing administrative and systems support across multiple activities in employment life cycle including recruitment, interviews, training support, performance management, relocation support and policy implementation within a country office environment.</p> <p> </p> <p> <b>Knowledge &amp; Skills:</b> </p> <ul> <li> <p>Broad or specialized knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.</p> </li> <li> <p>Ability to supervise and support more junior and/or less experienced members of the team.</p> </li> <li> <p>Ability to work with minimal supervision.</p> </li> <li> <p>Ability to analyze data, draw conclusions and recommend a course of action.</p> </li> <li> <p>Good communication skills required to give and receive information and work with a variety of individuals.</p> </li> <li> <p>Ability to establish and maintain effective relationships with clients and provide client-oriented service. Ability to identify client s needs and match them to appropriate solutions.</p> </li> <li> <p>Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.</p></li></ul> <p> </p> <p> </p>

<p>DEADLINE FOR APPLICATIONS 7 September 2026-23:59-GMT+03:00 Arabian Standard Time (Aden) WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability. ABOUT WFP The World Food Programme is the world s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves. To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube , LinkedIn , Instagram , Facebook , Twitter , TikTok . WHY JOIN WFP? WFP is a 2020 Nobel Peace Prize Laureate. WFP offers a highly inclusive, diverse, and multicultural working environment. WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities. A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement). GENERAL INFORMATION: JOB TITLE: Programme Policy Officer (FLA Management) TYPE OF CONTRACT/LEVEL: Fixed Term NOA SUPERVISOR: Programme Officer UNIT/DIVISION: Programme DUTY STATION (City, Country): Aden, Yemen DURATION: 12 Months ORGANIZATIONAL CONTEXT: United Nations World Food Programme (WFP) is the world's largest humanitarian organization addressing hunger and food insecurity. WFP's mission is to help achieve Zero Hunger by ensuring that vulnerable populations have access to adequate, safe, and nutritious food. Every day, WFP works globally to support people affected by conflict, disasters, climate shocks, and economic crises, with particular attention to women, children, and other vulnerable groups. BACKGROUND AND PURPOSE OF THE ASSIGNMENT: To support and strengthen the management of Cooperating Partner (CP) engagements, performance, compliance, risk management, partnership agreements, and capacity development. The incumbent will ensure effective partner onboarding, oversight, accountability, and compliance with organizational policies and donor requirements while maintaining strong coordination with technical units, field offices, and external partners. Key Responsibilities 1. Cooperating Partner and FLA Management Lead and manage the end-to-end Cooperating Partner (CP) engagement and onboarding process through UN Partner Portal (UNPP)/Partner Connect, including Expressions of Interest (EOIs), Requests for Proposals (RFPs), direct selection processes, due diligence, capacity assessments, and Cooperating Partner Committee (CPC) submissions. Review due diligence, capacity assessment, and Protection from Sexual Exploitation and Abuse (PSEA) documentation, identify risks and gaps, and ensure quality assurance and completeness of CPC packages and onboarding requirements. Manage the contracting process, budget review, FLA amendment, extension, suspension, and closure of Field Level Agreements (FLAs) across all programme activities, ensuring compliance with corporate and donor requirements, and provide regular progress updates, identifying bottlenecks and recommending corrective actions to management. Support the rollout and adoption of Partner Connect digital modules and provide technical guidance and user support to partners and staff to enhance partnership management efficiency and compliance. 2. Cooperating Partner Performance Evaluation Lead the planning and implementation of annual and periodic CP performance evaluations in coordination with Field Offices and cross functional units. Review and update evaluation tools and methodologies for different programme activities. Ensure timely completion of CP evaluations and follow up on outstanding inputs. Oversee the consolidation of evaluation findings, generate overall performance ratings, and prepare analytical reports for management. Provide regular updates on evaluation progress, challenges, and required management actions. 3. Capacity Strengthening and Improvement Planning Develop and disseminate partner improvement action plans based on performance evaluation findings. Review and strengthen recommendations from Field Offices and technical teams to address identified performance gaps. Coordinate capacity-strengthening initiatives covering PSEA, integrity, gender, protection, supply chain, risk management, compliance, and other organizational requirements. 4. Risk Management, Assurance and Compliance Oversight Support the development and regular updating of CP risk assessments and mitigation plans. Coordinate risk-based assurance and spot-check plans in collaboration with relevant units. Liaise with audit firms and partners during spot checks, audits, and assurance reviews. Monitor corrective actions arising from audits and spot checks and ensure timely resolution. Disseminate donor compliance requirements and partner accountability standards. 5. Knowledge Management and Cross-Cutting Compliance Ensure the integration of cross-cutting priorities, including PSEA, gender, protection, environmental and social safeguards, into partnership processes and agreements. Develop guidance materials, standard operating procedures, templates, and communication tools to support staff and partners. Maintain accurate records, trackers, correspondence, and knowledge management repositories. Support management reporting, coordination meetings, stakeholder communications, and other ad hoc assignments as required.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Advanced university degree in International Development, Social Sciences, Business Administration, Public Administration, Project Management, Humanitarian Affairs, or related field.</li><li>Total relevant 5 years of experience including 1 year of Professional experience.</li><li>Minimum 4 years experience in CP management, programme management, compliance, risk management, or humanitarian/development operations.</li><li>Sound CP and stakeholder and FLA management skills.</li><li>Risk management and compliance oversight skills.</li><li>Analytical and reporting skills.</li><li>Capacity strengthening and facilitation skills.</li><li>Strong coordination and communication abilities.</li><li>Knowledge of UN partnership frameworks, due diligence, donor compliance requirements, and Partner Connect/UNPP platforms systems.</li><li>Ability to manage multiple priorities and work effectively with cross-functional teams.</li><li>English-Arabic language proficiency.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The WASH/Shelter Team Leader is responsible for leading the qualitative implementation of NRC’s Shelter and WASH programme in targeted displacement sites. The role provides advanced technical guidance on WASH/Shelter programming and ensures effective planning, management, and supervision of the team, in line with NRC’s operational and technical priorities. At the field level, the Team Leader oversees and monitors Shelter and WASH activities, ensuring that services are delivered efficiently, humanitarian standards are upheld, and NRC’s accountability and protection principles are consistently applied. As technical lead, the Team Leader plays a pivotal role in shaping programme direction, bridging community needs with organizational and donor requirements, and reinforcing NRC’s responsiveness, programme quality, and coordination across displacement sites in northern Yemen.</p><br><br><br> The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.&nbsp;<br> Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.&nbsp;<br> At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.&nbsp;<br> Together, we save lives and rebuild futures.<br> Safeguarding is central to NRC’s work. We expect all employees to:&nbsp;<br> • treat everyone with respect and dignity&nbsp;<br> • contribute to building a safe environment for all&nbsp;<br> • never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)&nbsp;<br> • always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are Reckitt <br>Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.<br><br>​Supply​ <br></span><p>Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics. You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.</p><br><br><br>About the role <br><p>As an Intern Customer Service (all genders), you will join our Heidelberg-based team, support German customers and gain hands-on experience across the full Order-to-Cash process. From order management and invoicing to post-sales support, you will play a key role in delivering seamless customer experience while collaborating with colleagues across Sales, Supply, and Finance.&nbsp;You will support daily operational activities, contribute to process excellence, and, following a structured onboarding period, gradually take ownership of your own customer portfolio. This is an exciting opportunity to develop your commercial, analytical, and communication skills in a fast-paced, international environment while making a meaningful impact from day one.</p><br><br><br>Your responsibilities <br><ul> <li>Support the end-to-end Order-to-Cash process, ensuring accurate and timely management of customer orders in SAP.</li> <li>Review and validate order details, including delivery dates, product information, EAN codes, and minimum order quantities, in close collaboration with customers and internal stakeholders.</li> <li>Provide proactive support to customers and business partners during product launches, supply constraints, and other operational priorities.</li> <li>Investigate and resolve quantity and pricing claims, ensuring accurate processing and follow-up within SAP.</li> <li>Maintain customer and commercial data, including rebate information, while delivering high-quality support for customer enquiries.</li> <li>Contribute to continuous improvement initiatives, leveraging KPIs and operational insights to enhance service excellence and efficiency.</li> <li>Collaborate closely with cross-functional teams and, following onboarding, gradually take ownership of your own customer portfolio to help deliver outstanding customer experience.</li> </ul><br><br>The experience we're looking for <br><ul> <li>Currently pursuing a degree in Business Administration, Economics, Supply Chain, Logistics, International Business, or a related field.</li> <li>Previous internship or practical experience in Customer Service, Supply Chain, Logistics, Administration, or a similar environment is an advantage.</li> <li>Strong interest in Customer Service, business processes, data analysis, and customer communication.</li> <li>Strong communication, collaboration, and stakeholder management skills, with the ability to build effective relationships across a diverse range of teams and functions.</li> <li>A proactive and detail-oriented mindset, combined with strong analytical and problem-solving skills and the confidence to take ownership and work independently.</li> <li>A collaborative team player who thrives in a fast-paced environment and is motivated to deliver excellent customer experience.</li> <li>Proficiency in Excel; initial knowledge of SAP is considered a plus.</li> <li>Fluent in English; German language skills are considered a strong advantage.</li> </ul> <br><br>The skills for success <br>Customer Focus, Strong Communication Skills, Collaboration, Teamwork, Attention to Detail, Problem Solving, Analytical Thinking, Proactivity.<br><br><br>What we offer <br>With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.<br><br>Equality <br>We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.<br><br><br> </div>

<p><br></p> <p> </p> <p> <b>ACCOUNTABILITIES/RESPONSIBILITIES: </b> <b>(not all-inclusive, within delegated authority):</b> </p> <ul> <li> <p>Support Performance Management operational activities or projects that are aligned to business needs, following standard processes and ensuring alignment with wider WFP policies.</p> </li> <li> <p>Contribute to the development and implementation of performance management processes, ensuring that employees' objectives are aligned with organizational goals. Provide guidance to managers and staff on setting objectives, conducting performance appraisals, and delivering constructive feedback to foster continuous improvement and development.</p> </li> <li> <p>Responding to queries from managers and staff, understanding their issues and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.</p> </li> <li> <p>Contribute to the effective management of the employment relationship between WFP and its staff, by administering conditions of service pertaining to Performance Management Support staff capability building through learning needs analysis, working with managers to understand individual skills and business requirements, and organizing development solutions which equip people with the skills and knowledge required to meet current and future challenges.</p> </li> <li> <p>Support and deliver onboarding activities to ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization.</p> </li> <li> <p>Support career development initiatives and ensure staff have access to training and growth opportunities aligned with WFP s strategic objectives Support for succession planning activities that enable senior management to define and organize structures and jobs and allocate people to the right places to improve efficiency.</p> </li> <li> <p>Collate data and contribute to preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.</p> </li> <li> <p>Conduct straight forward data analysis under close guidance of a senior HR Officer, to support others on projects or contribute to process efficiencies and improvements.</p> </li> </ul> <p> </p> <p> <b>QUALIFICATIONS &amp; EXPERIENCE REQUIRED:</b> </p> <p> </p> <p> <b>Education:</b> </p> <p>Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional three years of related work experience or trainings/courses.</p> <p> </p> <p> <b>Experience:</b> </p> <p>Total relevant 5 years of experience including 1 year of postgraduate professional experience in Human Resources with an interest in international humanitarian development.</p> <p> </p> <p> <b>Desired experiences:</b> </p> <ul> <li> <p>Has responded to standard, ad-hoc HR enquiries;</p> </li> <li> <p>Has provided coaching or training to new staff members within area of expertise;</p> </li> <li> <p>Has gained experience providing administrative and systems support across multiple activities including training support, performance management and policy implementation within a country office environment.</p> </li> </ul> <p> </p> <p> <b>Knowledge &amp; Skills:</b> </p> <ul> <li> <p>Knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.</p> </li> <li> <p>Ability to support more junior and/or less experienced members of the team.</p> </li> <li> <p>Basic analytical ability to compile, maintain and analyze data, prepare reports and draw initial conclusions in support of work carried out by another officer; skills in developing sources for data collection.</p> </li> <li> <p>Good communication skills required to give and receive information and work with a variety of individuals.</p> </li> <li> <p>Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.</p> </li> </ul> <p> </p> <p><br></p> <p> </p> <p> </p>