The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.
We are working towards three breakthroughs in how the world treats children by 2030:
- No child dies from preventable causes before their 5th birthday
- All children learn from a quality basic education and that,
- Violence against children is no longer tolerated
We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive workplace where ambition, creativity, and integrity are highly valued.
We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.
Save the Children International seeks to always be a child safe organization through fulfilling its obligations to the community and through programme implementation carried out by the organization for safeguarding children and to improve their living standards of the child.
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Position: Case Management Assistant
Location: Hodiedah
Grade: 5
Contract Length: As per the budget
The Opportunity:
The Case Management Social Worker is responsible for field supervision of social/case workers and conduction of case management and protection monitoring in line with set criteria and inter-agency approaches.
Key Areas of Responsibilities:
- Supervise and build the capacity of MoSAL social workers.
- Lead the service mapping and update the service directory accordingly, and disseminate it on the social workers.
- Review all assessed cases to determine whether they meet case management eligibility criteria
- Work with MoSAL social workers to assess if they understand problems, define goals, and develop realistic plans; initiate and implement action to ensure children are safeguarded from harm
- Review case plans for children and families, including referrals to service providers where needs cannot be met by SCI.
- Monitor, supervise and review individual cases; for example, during regular case conferences, home visits or other monitoring visits (as required under the specific circumstances) with the aim to ensure timely and high quality assistance.
- In accordance with set case closure criteria ensure that all social workers do not handle more than 25 cases per time, close cases of those individuals who have resolved the immediate protection concerns and, as far as possible, have developed sustainable solutions to the underlying problems
- Ensure high quality case management documentation (including case management plan, referral documentation, other relevant documentation), whereby making sure that confidentiality and information sharing protocols are met.
- Ensure coding of all data, file storage, transfer of data in a safe manner and demolition of data according to SCI Data protection protocols.
- Conduct field visits to ensure that the community is well informed on the case management service (eligibility/target, function, etc.)
- Ensure Protection Monitoring is being conducted at the field level and report any incidences immediately per the SoPs.
- Any other required duties by the line manager.
SKILLS AND BEHAVIOURS (our Values in Practice)
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds others
- accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
- Creates a managerial environment to lead, enable and maintain our culture of child safeguarding
Accountability:
- Holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
- Holds others
- accountable to deliver on their responsibilities - giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved
- Creates a managerial environment to lead, enable and maintain our culture of child safeguarding
Ambition:
- Sets ambitious and challenging goals for themselves, takes responsibility for their own personal development
- Future orientated, thinks strategically and on a country wide scale
Collaboration:
- Approachable, good listener, easy to talk to
- Team player
- Builds and maintains effective relationships with colleagues, beneficiaries (children and adults), and partners
- Values diversity and different people’s perspectives, able to work cross-culturally
Creativity:
- Develops and encourages new and innovative solutions
- Identifies linkages with other programs / partners to coordinate activities to ensure effective use of resources and to maximize impact
Integrity:
- Honest, encourages openness and transparency, builds trust and confidence
- Displays consistent excellent judgement
- Commitment to Save the Children Code of Conduct, Child Safeguarding Policy and values - both inside and outside of the workplace
QUALIFICATIONS AND EXPERIENCE AND ATTRIBUTES
- College degree in Social Work or related field; relevant work experience may be considered
- At least 2 years-experience in a humanitarian work context
- At least 1 year experience working as a Social Worker, conducting case management work or working with children and families in difficult situations
- Basic computer and MS skills required.
- A very good understanding of key technical areas of CP programming and a working knowledge of the other sectors that include education, livelihoods and health.
- Willingness and ability to dramatically change work practices and hours in the event of emergencies.
- Ability to analyse information, evaluate options, and follow the strategic directions as guided.
- An in-depth understanding of national development issues, law and national policies in particular as relates to children.
- Previous experience of working with a multi-cultural team and the adaptability to varied team dynamics.
- Excellent interpersonal, communication and presentation skills.
- Good in written & spoken English.
- Commitment to Save the Children’s Code of Conduct, Child Safeguarding Policy and values.
Application Information:
Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers/apply