Job Description

• Job Title: Senior Officer, MEAL HIS
• Location: Yemen - Sana’a, YE (Primary)
• Yemen Office: Sana'a
• Category: Monitoring & Evaluation (M&E)
• Date Needed By: 5/1/2024

Program Description (Background)

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance

JOB SUMMARY:  The Senior Officer Health Information System (HIS) will assume primary responsibility for supporting the HIS, ensuring that data from supported health facilities and community outreach programs are being collected, entered and processed in accordance with IMC and national surveillance SOPs and in a timely fashion, and will serve as the focal point for all field concerns related to the HIS system with IMC-supported health facilities. The Senior Officer, HIS will provide experiential guidance to Officers and Assistants on upholding the responsibilities of the job and the commitments of International Medical Corps to affected populations. In addition, he/she will be responsible in building the capacity of IMC teams through trainings and workshops. S/he will be in regular contact with IMC field staff to ensure that required and standardized data collection formats are in place and reported in a timely manner.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

MAIN TASKS AND RESPONSIBILITIES

IMC’s policies, guidelines, and procedures

• Actively promote Prevention of Sexual Exploitation and Abuse (PSEA) standards within IMC and amongst its beneficiaries.
• Contribute to the creation of a positive image and overall credibility of the organization, notably through the application of the Code of Conduct, ethics, values, and standpoint with regards to internal and external actors.
• Contribute to the development of data flow procedures for the mission and support the officers in establishing them at the field level. 

MEAL System 

• Conduct regular visits to health facilities and community outreach sites to provide feedback and training on their use of the HIS and verify data quality.
• Create a feedback mechanism of data results and share with other members of the health team.
• Enter data into indicator tracking sheets as required.
• Systematically review datasets for discrepancies or errors based on data quality SOPs and on correcting any incompatibilities where possible.
• Ensure tools and systems are in place for learning and decision making on the needs of vulnerable groups, including fields for disaggregation of all data by sex, age, disability status, and others as applicable. 
• Lead on addressing challenges and barriers to the uptake, utilization, and proper use of HIS at the field level and provide regular technical support to MEAL and program staff to ensure action is taken and resolutions are found.

Health Information System (HIS) technical oversight

• Lead technical support for the system, by ensuring optimal performance of HIS, including assistance in planning, developing and implementing system updates, and testing the updates of the PHC department systems.
• Support the preparation of SOPs for HIS for different types of users, and functionalities.
• Liaising with DHIS2 team to design or revise data elements in the system
• Quality audits of the data on the system against register books etc.

Capacity building 

• Provide supportive supervision for HIS Officers and Assistants with guidance from the Coordinator, MEAL or Managers, MEAL to ensure data quality standards are being met. 
• Provide training/workshops and regular refresher trainings for procurement and finance teams in developing reports through HIS.
• Provide training/workshops and regular refresher trainings for program staff on the use of the HIS and tools. 
• Coordinating with and training data entry staff on use of the system
• Deliver training and support field enumerators and partners on data capture, analysis and use.

Presenting information

• Assist as required in the preparation of epidemiological reports, situation reports, and analyses of project performance as required.
• Assist as required in the preparation of presentations for country, regional and global technical meetings.
• Provide summary epidemiological reports to health facilities for decision-making and trend analysis as requested.  
• Lead on presenting challenges and action plans for the uptake and utilization of the HIS to stakeholders during program review meetings at the local, regional, and country level, as instructed by the Coordinator, MEAL. 

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Job Requirements

MINIMUM QUALIFICATIONS

• Typically, a bachelor's degree in information management, computer science, data science, public health or a related field, with experience or background in data management system. Equivalent combination of relevant education and experience may be substituted as appropriate.
• Typically, + years of applied experience with a humanitarian organization in Information Technology in health sector.
• Should be highly computer literate, with demonstrated experience with database development and management, surveillance systems and morbidity classification such as International Classification of Diseases (ICD) 
• Good knowledge in statistics, data analysis and relevant areas of data management.
• Experience with handling and protecting confidential data including health information and establishing data security systems. Experience working with ministries or/and various non-governmental agencies
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Personal and organizational skills, including time management and the ability to meet deadlines.
• Excellent understanding of the local context and health system.
• Ability to follow up with the different departments.
• Strong training facilitator/presentation skills.
• Strong communication and interpersonal skills
• Familiarity with Health information systems, such as DHIS2
• High-level English proficiency (Speaking – Reading – Writing.
• High-level Mission’s LANGUAGE proficiency (Speaking – Reading – Writing).

Additional Technical or Language Requirements

• Participated in design of “SMART” objectives, logic models, monitoring frameworks, and evaluation plans during annual work-planning process.
• Contribute to the development of annual work plans to identify project targets and ensure inclusion of M&E activities.
• Maintain existing indicator tracking tools; develop additional databases and tracking tools as needed to demonstrate the effectiveness of project interventions.
• Ensure adherence to specific monitoring and reporting requirements.
• Analyze data for accuracy, flag validation or quality issues, and contribute to system fixes.
• Generate indicator reports for tracking progress against key indicators as needed.
• Create and integrate graphics in reports and information products to help visualize data in a meaningful way.
• Edit content and presentation of all reporting and deliverables before submittal to ensure superior quality and professionalism.
• Lead in QoC sim annule evaluations.
• Contribute to developing and reporting of project reviews, assessments, surveys, and other analytic or evaluation processes and products.
• Ensure a unified approach to hospital self-assessment and programmatic close-out reporting.
• Conduct field visits for data validation and to monitor the quality and completeness of data sets; coordinate data collection at project site to monitor program development and ensure timely compilation and reporting of data; capture and document lessons learned; and champion the scaling up best practices.
• Knowledge of the major evaluation methodologies (qualitative, quantitative, mixed method, and impact) and data collection and analysis methodologies
• We prefer individuals with medical backgrounds and promote female candidates to apply. Please note, for Yemen-based roles, we are only able to accept applications from candidates who are eligible to work in Yemen. Since the position is a national role, we are unable to progress applications that would require sponsorship. International Medical Corps never asks job applicants for a fee, payment, or other monetary transaction. If you are asked for money in connection with this recruitment, please report to International Medical Corps at the website provided at the end of this document. Website for reporting misconduct: www.InternationalMedicalCorps.ethicspoint.com. Please do not submit your CV or application to this website, it will not be considered for review

CODE OF CONDUCT

As applicable to this position, an individual must promote and encourage a culture of compliance and ethics throughout the organization and maintain a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Staff are also responsible for preventing violations to our Code of Conduct and Ethics, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any violations to the Code of Conduct and Ethics or Safeguarding Policy, you have an obligation to report. If this is a supervisory position, one must set an example of ethical behavior through one’s own conduct and oversight of the work of others; ensure that those who report to you have sufficient knowledge and resources to follow the standards outlined in the Code of Conduct & Ethics; monitor compliance of the people you supervise; enforce the Code of Conduct & Ethics and International Medical Corps’ policies, including the Safeguarding Policy and the Protection from Harassment, Bullying and Sexual Misconduct in the Workplace Policy, consistently and fairly; support employees who in good faith raise questions or concerns.

SAFEGUARDING

It is all staff shared responsibility and obligation to safeguard and protect populations with whom we work, including adults who may be particularly vulnerable and children. This includes safeguarding from the following conduct by our staff or partners: sexual exploitation and abuse; exploitation, neglect, or abuse of children, adults at risk, and any form of trafficking in persons.

EQUAL OPPORTUNITIES

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.