Job Description
Roles & Responsibilities
Humanitarian activities are subject to administrative constraints, evolving approval procedures, movement restrictions, and varying requirements imposed by different authorities. Security risks, bureaucratic delays, and sudden changes in regulations can directly impact program implementation, staff mobility, and supply chains. Maintaining humanitarian access requires continuous negotiation, coordination with authorities, and strict compliance with national regulations. MdM France operates through three offices: Sana a (coordination office), Aden, and Marib. Each location presents distinct operational dynamics and access considerations. Ensuring harmonised procedures and consistent program quality across these bases requires strong coordination, proactive risk analysis, and adaptive planning. In this context, the program coordinator plays a key role in anticipating access-related risks, supporting contingency planning, and ensuring that programs remain flexible, compliant, and responsive to the evolving humanitarian situation. About the role Your responsibilities include defining, adapting, planning, and overseeing the implementation of the mission s human resources framework, including internal procedures and policies, compensation and benefits, talent management, staff discipline, career development and learning, as well as team building, while ensuring alignment with the local context, applicable legislation, and MdM policies and values. What you ll do • Define and implement HR strategy, workforce planning, and budgeting in coordination with leadership • Maintain organizational structure and contribute to HR components in project proposals • Ensure accurate HR administration, including employee records, databases, payroll, and reporting to HQ • Implement and monitor salary structures and national staff compensation policies • Recruit, manage, and develop the HR team, including performance reviews and capacity building initiatives • Develop, update, and enforce HR policies in line with local legislation and organizational values • Oversee recruitment processes, labour market analysis, and support conflict resolution procedures • Strengthen HR capacity through field visits, training programs, and technical support across the mission • Support the implementation of PSEA policies, including awareness, reporting mechanisms, and prevention actions • Ensure full compliance with local labour, tax, and immigration laws, and manage legal documentation • Oversee expatriate HR processes, including visas, housing, and administrative follow-up • Prepare HR reports, contribute to donor reporting, and coordinate with external HR stakeholders Whom you will work with? • You are reporting to the deputy general coordinator for support services • You have a functional link with the HR advisor at HQ • You directly supervise a coordination team composed of 1 HR advisor, 2 HR assistants, and 1 liaison officer • You provide functional supervision to field teams, including 1 admin officer and 1 HR assistant.
Desired Candidate Profile
• Degree in HR, Management, or a related field
• Minimum 5 years of relevant experience, including 3 years in a similar position in the humanitarian sector
• Experience in complex or conflict-affected environments is an asset
Technical skills
- Strong HR management expertise (policies, procedures, legal framework)
- Budget and payroll management
- Recruitment, training, and team management
Soft skills
- Leadership and decision-making
- Adaptability and resilience in challenging environments
- Strong interpersonal and cross-cultural communication skills
IT & Languages
- Proficiency in Microsoft Office
- Fluent in English; Arabic and/or French are assets