Job Title: YemenHead of Office Reports to: Country Representative Department: Yemen Country Office Salary Grade: 10 Job Summary
You will manage and represent Catholic Relief Services’ (CRS) activities operating through its office in Yemen to ensureimplementation of high-quality programs serving the poor and vulnerable. Out of the office in Yemen,you will ensure the development and effective management of operational systems and resources and the delivery of high-quality programming in coordination with the CRS main office in Egypt.
Roles and Key Responsibilities
- Under the guidance of the Country Representative, manage planning and implementation of all key activities at the Yemen Program Office level ensuring alignment with country and agency strategic programming and operations excellence priorities and standards.
- Proactively manage security and mitigate security risks in coordination with the Country Representative, Risk and Compliance, and Security Focal Point. Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices.
- Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailored individual development plans, and complete performance management for direct reports. Monitor and assess performance to ensure adequate capacity. Contribute to staffing plans and recruitment process of senior staff.
- As the primary representative of CRS in Yemen, strengthen existing and develop new relationships with local partners, government, community organizations, and relevant stakeholders.
- Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools.
- Approve expenses, monitor spending, and make budget adjustments in line with operational and programmatic needs and donor requirements.
- Ensure high-quality project implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis). Promote documentation of program reviews, success stories, and lessons learned
- Monitor day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies.
- Under the guidance of the Country Representative, manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material).
- Create and maintain the proper conditions for learning. Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze, and respond quickly to small deficiencies. Identify capacity strengthening needs for staff and partners and coordinate with CRS Egypt program and operations teams to address capacity strengthening.
Required Languages – Working proficiency in English and Arabic is a must.
Travel - Must be willing and able to travel up to 50% of their time inside Yemen, and 10-20% outside of Yemen.
Supervisory Responsibilities:Yemen Operations Manager, Yemen Program Manager.
CRS works to save, protect, and transform lives in need in more than 100 countries. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding. CRS’ processes and policies reflect our commitment to safeguarding children and vulnerable adults from abuse and exploitation.
CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.
CRS is committed to safeguarding program participants, community members, staff and volunteers from all forms of exploitation and abuse. The successful candidate is expected to sign and adhere to CRS´ Code of Conduct.
CRS talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people - especially children and vulnerable adults - to live free from abuse and harm.
Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS is an Equal Opportunity Employer.