Operational Leadership
- Lead all service center operations including valve repair, testing, calibration, and field services.
- Ensure compliance with ISO, API, and customer-specific standards.
- Manage workshop and mobile service unit performance to meet customer needs on time and within budget.
???? Business Development & Client Management
- Develop and maintain strategic partnerships with key customers.
- Identify new markets and service opportunities (e.g., shutdowns, emergency maintenance).
- Drive proposal development and negotiation of service contracts and pricing models.
???? Team & Performance Management
- Oversee recruitment, training, and development of technical and administrative staff.
- Set KPIs and ensure team performance aligns with business objectives.
- Foster a safety-first, customer-centric culture.
???? Financial Oversight
- Develop and manage annual budgets, P&L, and capital expenditure plans.
- Monitor financial performance and implement cost optimization strategies.
???? Strategic Planning
- Formulate long-term growth strategies in alignment with company vision.
- Lead continuous improvement initiatives using lean or Six Sigma methodologies.
Skills
- Effective Communication: Demonstrates excellent oral and written communication skills, adept at conveying complex ideas to diverse audiences, building rapport with stakeholders, and promoting transparent information flow within the organization.
- Demonstrates a history of crafting and executing long-term business strategies, utilizing market insights to identify prospects, mitigate risks, and ensure sustained business expansion.
- Demonstrates remarkable leadership in guiding and inspiring cross-functional teams, showcasing effective decision-making and cultivating a harmonious environment for achieving corporate objectives.
- Possesses a track record of conceiving and executing comprehensive business strategies, leveraging market knowledge to pinpoint opportunities, mitigate risks, and ensure continual organizational advancement.
- Displays exceptional leadership capabilities by effectively steering and motivating cross-functional teams, displaying sound decision-making and fostering a united culture driving towards organizational achievements.
- Showcases outstanding leadership skills in guiding and energizing cross-functional teams, with a strong decision-making acumen and a commitment to nurturing a collaborative environment for attaining company-wide goals.