Job description
The Community Feedback Mechanism is a key component of NRC’s commitment to Accountability to Affected Populations (AAP), ensuring that communities can safely provide feedback, ask questions, and raise concerns about NRC programmes and services. Through accessible and trusted communication channels, the CFM supports transparent dialogue between NRC and communities, strengthens programme quality, and promotes safeguarding and ethical conduct. The CFM Technical Assistant supports the implementation of these mechanisms by facilitating the safe collection, documentation, and follow-up of feedback, while helping ensure that community voices inform programme improvements and organisational learning